MicroCAD Training & Consulting

IC System responded directly to Ms. [redacted] via the email given in her complaint. Any further questions can be directed to IC System's Consumer Affairs department at ###-###-####.Thank you.

IC System's response was sent to the consumer via the email given in the complaint.  IC System has requested the credit reporting agencies remove the entry from their records while we investigate the consumer's complaint.Thank you.

Initial Business Response /* (1000, 5, 2015/10/20) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System has honored Mr. [redacted]'s request to cease all telephone communication.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/22) */
(The consumer indicated he/she ACCEPTED the...

response from the business.)

Thank you for contacting us on behalf of Ms. [redacted]. Upon receipt of the complaint and the dispute surrounding this account, IC System updated the account as disputed. On April 13, 2016, our client recalled this acount. Therefore, IC System has closed its file and returned it to their office. Ms....

[redacted] can rest assurred IC System has not reported any information to the national cred it reporting agencies. We are mailing a letter directly to Ms. [redacted] confirming this account has been withdrawn from our files and office is no longer pursuing collection activity.

We respectfully disagree. As previously noted, the account was disputed. The original creditor provided validation and we forwarded that information to the consumer. We honored the cease communication request and have terminated collection efforts. This is in accordance with all applicable laws.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have been unable to verify the information and have closed the account. The file will be returned to the original creditor. We have submitted a deletion request to the credit reporting agencies. A letter has been requested. It will be mailed to the consumer at the address/email provided....

Sincerely,Consumer Affairs on behalf of IC System, Inc.

I am rejecting this...

response because:
I C System did not provide a signed contract between the company and myself. I C System provides an alleged third party print out which is not validation of a debt. I am asking for debt validation in the form of a signed contract with I C System. If this debt cannot be validated with this specific company then they should delete their trade from all credit report. They need to reply via Revdex.com and not with alleged sent mail.

Thank you for contacting us on behalf of the consumer. We have mailed our response directly to the consumer today, so please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

Thank you for contacting on behalf of the consumer. We have discontinued activity on this account and have mailed a letter directly to the consumer on 10/12/2017, please allow mailing time.

This matter has been resolved directly with the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector.

Thank you for contacting us. Our records show the account has been disputed. The original creditor is investigating this matter. We have suspended all activity on the account pending the outcome of that investigation. Under separate cover we are writing directly to the consumer. Please allow 7-10...

days for mailing. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Our records indicate the account has been disputed. Under separate cover we are writing directly to the consumer and providing validation of the account. Sincerely,Consumer Affairs on behalf of IC System, Inc.

On or about 7/30/2017 our client recalled the account.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As long as the stated letter had...

said. That they remove off my credit and stays off my credit. Then this case to me I consider it closed

Initial Business Response /* (1000, 5, 2015/09/01) */
[redacted] Case No. [redacted]
Our No. [redacted]
Our records indicate IC System requested the credit reporting agencies remove or delete any reference to this file from their records electronically on June 8, 2015. Upon receipt of...

this complaint, IC System has again sent an automated update to those agencies reiterating the deletion request. I have also requested a letter of confirmation be sent to Mr. [redacted] for his records. Please allow mailing time.
Initial Consumer Rebuttal /* (2000, 7, 2015/09/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Consumer Response /* (3000, 17, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Transunion has not been notified and is still reporting the item.I will be satisfied when item deleted. Thanks.
Final Business Response /* (4000, 19, 2015/09/18) */
We routinely send account information to the credit bureaus weekly on an electronic file. The file is sent to Transunion, Experian, and Innovis.
IC System sent a deletion request to the bureaus regarding 69345XXXXXX on June 7, 2015. We reiterated that request on August 24, 2015. IC System sent a deletion request to the bureaus regarding 38758XXXXXX on September 5, 2015. IC reiterated that request on September 16, 2015.
IC System has no control over how quickly those agencies up their files. We regret any inconvenience but can offer no further assistance in this matter other than to verify the deletion status. The consumer may wish to provide this as proof to Transunion.
Sincerely,
Consumer Affairs

Thank you for contacting us on behalf of Mr. [redacted]. We were able to speak directly to Mr. [redacted] and have resolved his account with our office.

[redacted],I certainly do apologize for your complications in taking an exam with us!  [redacted] may have been your proctor but you should have been referred to our main office in MA when you had issues.  I sincerely apologize.  If you would please supply me with the method of payment...

you used to pay for the exam I will be happy to refund you.  If you did it by check, please send a copy of the cashed check, if by credit card please send me the card information so I can research the transaction.  Again I sincerely apologize. Best,[redacted],Operations Manager

Our client has recalled this account from our office. IC System has closed its file. A letter of confirmation has been sent to the consumer for their records.Thank you.

Our client has closed this file. Confirmation has been emailed and sent regular mail to the consumer.Thank you.