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Our records indicate the account is in dispute. Since we have been unable to complete our investigation we have submitted a deletion request to the credit reporting agencies. The consumer may wish to check with her local credit bureau in 30 days to ensure that her file has been properly updated. We...

will honor the cease communication request. If verification is received we will forward that information to the consumer but the debt will not be re-reported to the credit reporting agencies by our office. Our records indicates communication from a third party on the account. IC System is unable to communicate with a third party about an account without the prior consent of the consumer or the expressed permission of the court. If provided with one of these and the IC System reference number, we will communicate with that individual. Consent may be faxed to our Consumer Affairs Department at ###-###-####.Sincerely,Consumer Affairs on behalf of IC System Inc.

Our client has provided validation of the charges owed which IC System forwarded to the consumer directly on May 23, 2017.  However, IC System has requested the credit reporting agencies remove any reference to the file from their records.  The consumer may want to check with her...

local credit bureau in 30-45 days to ensure that her credit record has been updated.Sincerely,Consumer Affairs on behalf of IC SystemThis communication is from a debt collector

IC System has already investigated this...

dispute and reported the results of the investigation to the consumer. We have honored the consumer's request that IC System cease communication with her regarding the debt. In accordance with our normal procedures, her dispute was noted, the original creditor provided verification and information verifying the debt has been mailed to the consumer. Sincerely,Consumer AffairsIC System, Inc.

We have conducted an investigation. Attached is a letter detailing the results of that investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Attached is a copy of a letter mailed directly to the consumer. For privacy reasons we have redacted portions of that letter. The account was not reported to any credit reporting agency by IC System, Inc. Questions related to that topic can be addressed directly to the original creditor listed in the attached letter. IC System is no longer handling the account and the file has been returned to the original creditor. Sincerely,Consumer Affairs on behalf of IC System Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

I am rejecting this response because:
I would like for the business to only...

communicate with me through here. If needed please send validated info to my address. Also, we have found that this company is operating illegally. They are not suppose to be collecting and reporting on my credit report. I looked up their license status to collect in North Carolina where I have been a resident and according to NC Law they are not to collect debts in North Carolina without the proper permits. I have looked up their license status and it states Voluntary Surrender. It is not active. In order to validate any debt you have to prove that you are legally allowed to collect the debt first. Before we pursue legal action, it needs to be removed from our credit reports and also they need to stop all collections against me. See attached for print screen from the Department of Insurance in North Carolina.

Initial Business Response /* (1000, 6, 2015/08/06) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System has responded directly to Ms. [redacted]'s power of attorney, Ms. [redacted], at the address listed in the power of attorney papers. If she has any further questions she can contact...

our office at [redacted].

The disputes were noted on both accounts. We were unable to verify the account information and submitted deletion requests to the credit agencies. Please note we have no control over how quickly those agencies update their files. We recommend consumer check with their local credit bureau in 30-45 to ensure that their credit file has been properly updated.  We have requested letters be sent to the consumer as proof for their records. Our attempts to verify the accounts will continue but the account will not be re-reported to the credit reporting agencies by IC System, Inc. This commination is from a debt collector. Sincerely,Consumer Affairs on behalf of IC System, Inc.

We are not [redacted]. Nevertheless, an account was disputed, the original creditor provided validation and we forwarded that information to the consumer on July 19, 2017. We are responding directly to the consumer in writing. Please allow 7-10 days for the letter to reach the consumer....

Sincerely,Consumer Affairs staff on behalf of IC System Inc.

The original creditor notified us the account was submitted in error. We have discontinued all activity on the account, returned the file to the original creditor, and submitted a deletion request to the consumer. Under separate cover we are sending a separate letter to the consumer. The consumer...

may wish to submit it as proof to expedite corrections as necessary. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Initial Business Response /* (1000, 5, 2015/09/03) */
The account was placed with IC System for collection on March 25, 2015. Our review of the account activity indicates IC mailed its initial notice to the consumer on March 27, 2015. The letter was mailed to the address listed on this complaint....

IC has no record of a mail return. This complaint is the first contact IC has had with the consumer.
IC System is making a business decision to close the account and request the credit reporting agencies delete any reference to the account from the consumer's credit file. The deletion request will be included on the weekly electronic file IC sends to the credit bureaus.
A confirmation letter is being mailed to the consumer. Please allow 7-10 days to receive that letter. The consumer may submit that letter as proof to expedite corrections as necessary.
Sincerely,
Consumer Affairs on behalf of IC System
Initial Consumer Rebuttal /* (2000, 7, 2015/09/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Thank you for contacting IC System on behalf of the consumer.  The file has been closed in our office and we sent a letter directly to the consumer to the email address provided to confirm that information.

Thank you for contacting us on behalf of the consumer. We are unable to locate an account and are requesting more information. Please provide the account number from the credit report or  the consumer can call Consumer Affairs at 800/[redacted] for further assistance.Sincerely,Consumer Affairs on...

Behalf of IC System

Thank you for contacting us on behalf of the consumer. Our client recalled this account on July 25, 2017, therefore IC System has closed its file and is no longer pursuing collection activity. On August 17, 2017 our office mailed a letter directly to the consumer to confirm this...

information, please allow mailing time.SincerelyIC System Consumer Affairs department on behalf of IC System.

Thank you for contacting us behalf of consumer and IC System has closed the file. Our office is mailing a letter directly to the consumer to confirm this information, please allow mailing time.SincerelyConsumer Affairs on Behalf of IC System

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted], and though vague it appears a though the creditor is agreeing to cease reporting of the account. I gather that from the closing line referencing a corrected credit report. If that is the case then that this resolution is satisfactory to me.

We will submit a deletion request to the credit reporting agencies. The deletion willl be included on the weekly electronic file.
However, since the first name on the account lists only an initial, and we show a different address, we would need to verify additional with the consumer before releasing account details. Our Consumer Affairs Department will gladly work with this consumer. We have provided him with our contact information.
Sincerely,
Consumer Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Thank you for helping to stop the harassment phone calls.     What I C System, Inc.  did, was also illegal,  so I may  report them to higher ups. Again, thank you Revdex.com,  for all your help, it is very much appreciated!.

Initial Business Response /* (1000, 5, 2015/10/20) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System has honored Mr. [redacted]'s request to cease all telephone communication.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/22) */
(The consumer indicated he/she ACCEPTED the...

response from the business.)