MicroCAD Training & Consulting

Our records show the account has been disputed and validation previously provided to the consumer. Under separate cover we are responding directly to the consumer.Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

We have conducted an investigation. Attached is a letter detailing the results of that investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

We have taken steps to correct the issue. A response has been mailed to the consumer with a copy for his records. We apologize for any inconvenience the consumer may have been caused. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Attached is a copy of a letter mailed directly to the consumer. For privacy reasons we have redacted portions of that letter. The account was not reported to any credit reporting agency by IC System, Inc. Questions related to that topic can be addressed directly to the original creditor listed in the attached letter. IC System is no longer handling the account and the file has been returned to the original creditor. Sincerely,Consumer Affairs on behalf of IC System Inc.

Our records indicate the account has been disputed.  IC System has closed the account and returned it to our client.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

We will submit a deletion request to the credit reporting agencies. The deletion willl be included on the weekly electronic file.
However, since the first name on the account lists only an initial, and we show a different address, we would need to verify additional with the consumer before releasing account details. Our Consumer Affairs Department will gladly work with this consumer. We have provided him with our contact information.
Sincerely,
Consumer Affairs

Initial Business Response /* (1000, 6, 2015/08/06) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System has responded directly to Ms. [redacted]'s power of attorney, Ms. [redacted], at the address listed in the power of attorney papers. If she has any further questions she can contact...

our office at [redacted].

I am rejecting this response because:
I would like for the business to only...

communicate with me through here. If needed please send validated info to my address. Also, we have found that this company is operating illegally. They are not suppose to be collecting and reporting on my credit report. I looked up their license status to collect in North Carolina where I have been a resident and according to NC Law they are not to collect debts in North Carolina without the proper permits. I have looked up their license status and it states Voluntary Surrender. It is not active. In order to validate any debt you have to prove that you are legally allowed to collect the debt first. Before we pursue legal action, it needs to be removed from our credit reports and also they need to stop all collections against me. See attached for print screen from the Department of Insurance in North Carolina.

Initial Business Response /* (1000, 5, 2015/09/03) */
The account was placed with IC System for collection on March 25, 2015. Our review of the account activity indicates IC mailed its initial notice to the consumer on March 27, 2015. The letter was mailed to the address listed on this complaint....

IC has no record of a mail return. This complaint is the first contact IC has had with the consumer.
IC System is making a business decision to close the account and request the credit reporting agencies delete any reference to the account from the consumer's credit file. The deletion request will be included on the weekly electronic file IC sends to the credit bureaus.
A confirmation letter is being mailed to the consumer. Please allow 7-10 days to receive that letter. The consumer may submit that letter as proof to expedite corrections as necessary.
Sincerely,
Consumer Affairs on behalf of IC System
Initial Consumer Rebuttal /* (2000, 7, 2015/09/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Thank you for contacting IC System on behalf of the consumer.  The file has been closed in our office and we sent a letter directly to the consumer to the email address provided to confirm that information.

The disputes were noted on both accounts. We were unable to verify the account information and submitted deletion requests to the credit agencies. Please note we have no control over how quickly those agencies update their files. We recommend consumer check with their local credit bureau in 30-45 to ensure that their credit file has been properly updated.  We have requested letters be sent to the consumer as proof for their records. Our attempts to verify the accounts will continue but the account will not be re-reported to the credit reporting agencies by IC System, Inc. This commination is from a debt collector. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us on behalf of the consumer. We are unable to locate an account and are requesting more information. Please provide the account number from the credit report or  the consumer can call Consumer Affairs at 800/[redacted] for further assistance.Sincerely,Consumer Affairs on...

Behalf of IC System

The original creditor notified us the account was submitted in error. We have discontinued all activity on the account, returned the file to the original creditor, and submitted a deletion request to the consumer. Under separate cover we are sending a separate letter to the consumer. The consumer...

may wish to submit it as proof to expedite corrections as necessary. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us on behalf of the consumer. Our client recalled this account on July 25, 2017, therefore IC System has closed its file and is no longer pursuing collection activity. On August 17, 2017 our office mailed a letter directly to the consumer to confirm this...

information, please allow mailing time.SincerelyIC System Consumer Affairs department on behalf of IC System.

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted], and though vague it appears a though the creditor is agreeing to cease reporting of the account. I gather that from the closing line referencing a corrected credit report. If that is the case then that this resolution is satisfactory to me.

We are not [redacted]. Nevertheless, an account was disputed, the original creditor provided validation and we forwarded that information to the consumer on July 19, 2017. We are responding directly to the consumer in writing. Please allow 7-10 days for the letter to reach the consumer....

Sincerely,Consumer Affairs staff on behalf of IC System Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Thank you for helping to stop the harassment phone calls.     What I C System, Inc.  did, was also illegal,  so I may  report them to higher ups. Again, thank you Revdex.com,  for all your help, it is very much appreciated!.

Thank you for contacting us behalf of consumer and IC System has closed the file. Our office is mailing a letter directly to the consumer to confirm this information, please allow mailing time.SincerelyConsumer Affairs on Behalf of IC System

Thank you for providing additional information.  We have found the phone number listed above in our system and removed it.  You should no longer be receiving phone calls from our company.  We apologize for any inconvenience this may have caused.
Sincerely,
Consumer Affairs
This communication is from a debt collector.