MicroCAD Training & Consulting

IC System responded directly to Mr. [redacted], via the email address given in his complaint, on October 13, 2016.  I have attached another copy for his records.

Thank you Ms. [redacted] for your prompt reply.  I appreciate the assistance you have provided. [redacted] Card#: [redacted]exp: 3/19
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Initial Business Response /* (1000, 5, 2015/07/30) */
IC System Reference#: [redacted]
Thank you for forwarding this information to us. IC System responded via mail sent directly to the consumer today, July 30, 2015. Please allow 7 - 10 days mailing time.
Candice [redacted]
Consumer...

Affairs

This is in response to Revdex.com Case# [redacted]Our records show IC System spoke to Ms. [redacted] on November 18, 2016. The IC System representative placed the file on hold noting the account as disputed and ceasing all collection activity. Since Ms. [redacted] states in her complaint that the...

social security number on file is not hers, IC system has requested the credit reporting agencies remove or delete any reference of this file from their records. This information was sent to those agencies electronically on November 28, 2016. Ms. [redacted] may want to check with her local credit bureau in 30 days to ensure they have updated her credit record accordingly. Any further questions can be directed to our Consumer Affairs department at ###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I spoke with the...

company's very polite and helpful representative today and they are removing the information from all bureau reports.  However, my wife called yesterday and spent quite some time on the phone without result and apparently was never referred to the person actually working the case.  The result is good, but the process is horrible.As previously noted, two collection agencies - including this one - were claiming they were collecting a $208 debt on behalf of AT&T, but AT&T has no record of either of them.  I am happy with the result, but (1) it should not require contacting the Revdex.com and the CFPB to get things resolved and (2) I continue to wonder/worry about the legitimacy of this debt in the first place.  In other words, did they really purchase it from AT&T or were they going "rogue" trying to collect money on their own.I'm not going to think about it any more - the person I spoke to was quite nice and I'm happy - assuming the items come off my credit report as requested.  Again - I emphasize that I started this process back in March. thank you!!

IC System has responded directly to the consumer.  Our records indicate the account is in dispute.  Since IC System was unable to complete its investigation during the permitted time period, we have sumitted a deletion request to the credit reporting agencies.  If validation is...

received, we will forward that information to the consumer but we will not re-report the account to the credit reporting agencies.
 
Sincerely,
 
Consumer Affairs
 
This communication is from a debt collector.

The dispute has been noted. We have requested the original creditor investigate. Collection activity has been suspended pending the outcome of that investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client.  We have mailed a letter to the...

consumer as confirmation the account has been withdrawn.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt collector.

I am rejecting this response because:Thank you for your response.  However, the account needs to be deleted from my credit reports immediately.   Please delete from my reports immediately.

We have written directly to the consumer and provided validation provided by the original creditor. Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

Our records indicate the account has been disputed. Three notices were sent between 2/22/2017 - 6/1/2017. Under separate cover we are writing directly to the consumer and providing validation of the account. Thank you for the opportunity to respond to this matter. Sincerely,Consumer Affairs staff on...

behalf of IC System, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me but I would prefer if you send me a letter through here as your intentions to remove yourself from all 3 credit agencies as I had stated in my letter. Please attach the letter that you are sending as I am not even sure you have a correct address!  Please forward the letter through here, Thanks

Upon IC System's investigation into Mr. [redacted]'s complaint, our client recalled the file from our office. IC System has closed and returned the file.  A letter of confirmation has been sent directly to Mr. [redacted] for his records. Please allow for mailing time.Thank you.

Our records indicate the account has been disputed.  Our client is investigating this matter.  IC System, Inc. has ceased all collection activity on the account pending the outcome of the investigation.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer...

Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

I am rejecting this response because:  I would like to wait a few days to see if the calls have actually stopped.

Thank you for contacting us. Under separate cover we wrote directly to the consumer via the CFPB portal. Please let us know if anything further is needed. Sincerely,Consumer Affairs on behalf of IC System, Inc.

I am rejecting this response because:

IC System has responded directly to the consumer. Attached is a red-acted copy of that response.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us behalf if the consumer. This account was been withdrawn from our files. We have mailed a letter directly to the consumer to confirm this information, please allow mailing time.

Initial Business Response /* (1000, 5, 2015/08/26) */
Re:[redacted] Case# [redacted]
IC Reference No. [redacted]
Our records indicate this account was paid in full. On August 9, 2015 our office requested the national credit reporting agencies delete any reference of this account from their...

files and we mailed a letter directly to Mr.[redacted] confirming this information. Upon receipt of this complaint we have reiterated the deletion request to all of the credit reporting agencies.