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IC System has reiterated removal from the consumer's credit report. A letter of confirmation was sent to the consumer via the email address given in this complaint.

IC System forwarded its response to Ms. [redacted] via the email address provided in her complaint on February 9, 2017.Thank you.

Thank you contacting us on behalf of the consumer. Please advise if the consumer has received calls at any other phone number as we are unable to locate the phone number provided. For further assistance the consumer can call IC System's Consumer Affairs Dept at 8--/[redacted].SincerelyIC System...

on behalf of Consumer Affairs.

Thank you for contacting us on behalf of the consumer. On November 15, 2017 our office mailed a response directly to the consumer, please allow mailing time.Sincerely,Consumer Affairs on behalf of IC System, Inc.

On or about 7/26/2017 our client recalled the account.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

Please see the attached response to consumer which was sent by email.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me. However after further review of the information sent to me via ICS. It looks as if [redacted] never updated my address therefore of course I would have never received my "final bill" thus pushing it into collections. I will take care of this matter at a later date.

Thank you for contacting us on behalf of the consumer. This file has been closed in our office and we have mailed a letter directly to the consumer to confirm that information, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

I am rejecting this response because:you have the information because you are reporting it on my reports.

Upon receipt of the consumer's complaint our client has validated the debt.  A copy of that information was sent to the consumer on 8/24/2016 via e-mail.  For privacy reasons we are not including a copy.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.
This communication is from...

a debt collector

Thank you for contacting us on behalf of the consumer. Our records indicate the consumer recently disputed credit reporting of this account. We have investigated the dispute and our client has provided validation which we mailed directly to consumer on June 27, 2017.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12252320, and find that this resolution is satisfactory to me.

I am rejecting this response because:
I C System has not responded to me and is still showing on my reports as of today.  I just called all 3 agencies yesterday disputing again and informing them that I received correspondence from Revdex.com stating it would be removed.

We have investigated the dispute. Under seperate cover we are writing directly to the consumer. We are properly licensed with the State of Florida.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

I am rejecting this response because: The letter enclose still show a balance. This is not what I ask for. There is no balance and there is no debt. How difficult it is to accept their mistake, apologize and send the correct letter showing no balance and no debt.

Our records indicate the account has been disputed. The original creditor is investigating this matter. IC System has ceased all collection activity on the account pending the outcome of the investigation.
 
Sincerely,
 
Consumer Affairs
 
This communication is from a...

debt collector

We are responding directly to the consumer. The consumer may wish to check with her local credit bureau in 30-45 days to ensure that her credit file has been corrected. Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

I am rejecting this response because:
For one reason, they need to respind through the Revdex.com site to address me.  Secondly, they removed the...

tradeline, but my credit score now suffers as a result of the negligence of IC Systems and Sprint for causing this problem from the start and not working with me to resolve he issue before sending the account to collections.  I demand that IC Systens and Sprint work with the CBR's directly to amend my credit report to reflect a proper score.  I will NOT consider this closed until they do so and I will keep my complaint open with the Ohio AG as well.

Thank you for contacting us on behalf of Mr. [redacted]. Our records indicate the account was disputed, the original creditor provided validation and IC System forwarded that information to the consumer. On July 25, 2016, IC System spoke with the consumer. The consumer alleged the documentation was...

fradulent. The IC representative encouraged the consumer to file a police report.
Due to the continual dispute, IC System has requested the credit reporting agencies delete the account information. We will honor the consumers request that IC System cease communication with him, however, we still need a copy of the police report to close our file.

I am rejecting this response because:I am not giving you my life story.  You should already have it if this was a vaild account.  With all due respect I also work in debt collection.  The account isn't mine.  I will happily cooperate once it is proven it's under my name social and somebody signed my name to rack up this bill