Microsoft

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Flight Simulator activation The Technical Support escalations team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Hello [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding charges from Microsoft The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the RevDex.com regarding this issue. The agent working on your case has received your reply to his e-mail regarding archiving the case, and has kept it open. A reply was sent today (08/09) requesting a confirmed callback number and time. Please continue working with him directly to reach a resolution. Sincerely, Microsoft Corporation

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the RevDex.com regarding your issue with Xbox Live. After reviewing your account history and previous conversations with our agents, we would encourage you to reach out to your bank to pursue a refund. Since you... entered in your credit card information to pay for an account, this means you had access to the account you were paying for. Therefore this is a case of user error rather than fraud. For these reasons we considers this case closed. Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the RevDex.com regarding concerns with hacking. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have... provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance. Sincerely, Microsoft Corporation

RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and the service request number is [redacted] . Sincerely, [redacted] ***

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the RevDex.com regarding unauthorized access to your account. With the information you provided in your claim, we were able to locate your account and a service request for this matter. Our records indicate your case... was escalated to our Global Escalation Services team and investigated by an agent who was able to confirm the unauthorized access and provide a resolution to regain control of your account. An e-mail was sent on 12/9 with instructions on how to do this. At this time, Microsoft will be closing this case as resolved. Please reply to the agent's last e-mail with any further questions, requests, or comments and he will be happy to assist you. We appreciate your time and continued support of Microsoft products and services. Sincerely, Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the RevDex.com regarding your hardware issue. The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

there have been no calls to my skype number and when purchasing a skype subscription it statest the the subscription allows for calls from your skype number with this subscription so this is very misleading so skype lied and is lying at any rate I want my money backComplaint: [redacted] I am rejecting this response because:Sincerely, [redacted]

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: Although (finally) you do show that you have actually read my complaint, you have made no effort to respond to it other than to say, "Sorry" Obvisously, I'm underwhelmed by Microsoft's proactive customer service culture It's not anymore.Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I never was able to get through I am filing now through Revdex.com The windows update and downloading just keeps running and it is a patch issue through Microsoft that needs to be fixed as it is an issue with many people Microsoft security updates and downloading has been an issue for months all over the place Many peoples pc are at risk because it is a Microsoft security update and downloading issue which needs a new security patch to fix this issue ASAP! Sincerely, [redacted]

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issueOur records indicate that the agent working on your case has sent two e-mails regarding the URL and contact information to the e-mail address listed in your claimPlease double check your inbox and other directories such as your spam folder for any e-mails from the agent on 11/and 11/ Sincerely, Microsoft Corporation

Skype solved my problem, this complaint can be solved

Complaint: [redacted] I am rejecting this response because: As previously stated, I will not hold for minutes on your "help" line, nor will I pay extra to receive faster service All you have to do is remove me from your spam mail [redacted] @netzero.net Sorry that is so hard for a computer expert!Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I spoke with Microsoft last week and they were supposed to get back to me again after I explained my situation to them and sent them an email I have from a manager of one of their stores What do I need to do now? This hasn't been resolved in any way I have only spoke to them once about this issue and it's not close to being resolved.Sincerely, [redacted] ***

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your account currency With the information you provided, we were able to locate your account as well as a service request for this issueOur records indicate you were in contact with one of our agents, who explained that these are promotional points, which we are unable to convert to permanent currency These were deposited on 7/1/15, and expire one year later, on 7/1/ We apologize that we are unable to offer an alternative solution or take the action you have requestedAt this time, Microsoft considers this case closedWe appreciate your continued support of Microsoft products and services Sincerely, Microsoft Corporation

Hello ***, We apologize for the delay in responding to your Revdex.com complaint and hope that you will remain a valued customer We were reaching out to verify whether or not you are still experiencing the issue you described with Windows If you are still experiencing an issue, please reply with your most recent service request number For any future issues, please visit support.microsoft.com or call 1-800-642- Sincerely, Microsoft Corporation

Hello [redacted] , Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington We apologize for the delay in responding to your claim If you are still experiencing an issue with your product or service, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with Sincerely, Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with Bing local We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not yet contacted support and received a service request number about this issue, please call 800-518-or visit https://advertise.bingads.microsoft.com/en-us/bing-ads-support Sincerely, Microsoft Corporation