To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 08, Whilewe cannot share specific details in this public response, our underwriting department contactedthe complainant through their agent on February 14, 2017, to address their concerns, and
wewill continue to work with the complainant to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
State Farm Insurance Companies Atlanta Operations Center P.OBox 2320 Bloomington, IL 61702 May 31, 2018 Revdex.com Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12863709 To Whom It May Concern: Thank you for the opportunity to reply
to your correspondence dated May 22, While we cannot share specific details in this public response, our Underwriting has mailed a letter to the complainant in an effort to reach a satisfactory resolution. Sincerely, Underwriting Services Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11857342, and find that this resolution is satisfactory to me.I still disagree with State Farm's rate increase policy, but I appreciate the thoughtful, specific and concise explanation that was recently sent to me by the underwriting department. My remaining residual balance has been paid as well, Thanks! RC :^)
Initial Business Response /* (1000, 5, 2016/05/31) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
May 26,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the
opportunity to reply to your correspondence dated May 25, While we
cannot share specific details in this public response, we have contacted the insured to address
her concerns
Sincerely,
Personal Lines Auto
Underwriting Department
State Farm Insurance Companies
Initial Consumer Rebuttal /* (3000, 7, 2016/06/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No one from Corporate has contacted meNo one has requested to listen to the recording where the staff person told me that she would not debit my checking account for the auto insurance; only for the rental
The only person who called was from the underwriting and associateA refund of the amount taken out was not reimbursedOnly $of the $was returnedNo one desires to take responsibility for this deceitful business practice which I was a victimThe Regional Office has not called me regarding this neither anyone from the office of the CEO who I also contacted via email
Final Business Response /* (4000, 9, 2016/06/09) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
June 8,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number: XXXXXXXX
Name of Complainant: *** ***
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated June 6, While we cannot share specific details in this public response, a member of our Agency Department has mailed * letter to the complainant on June 8, 2016, to address her concerns, and we have reached * satisfactory resolution
Sincerely,
Agency/Sales Administration Shared Services
State Farm Insurance Companies
I am rejecting this response because:I still have not been refunded for the payments that were electronically deducted from my account when I requested for the insurance to be canceled and submitted proof that the vehicle was not registered
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on August & August 3, 2017, to address his concerns, and we will continue to
work with the complainant to reach a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
January 11, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 3, While we cannot share specific details in this public response, our SFPP department
contacted the complainant on January and January 10, 2017, to address his concerns, we will continue to work with the complainant to reach a satisfactory resolutionSincerely, State Farm Payment Plan SFPP department Phone: 1-888-311-
Initial Business Response /* (1000, 5, 2016/03/22) */
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated March 15, While we
cannot share specific details in this public response, our underwriting department contacted the
customer on March 21, 2016,
to address her concerns, and we have reached a satisfactory
conclusion
Sincerely,
Auto Underwriting Department
State Farm Insurance Companies
RE: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 18, While we cannot share specific details in this public response, our Agency Department has contacted the complainant to address her concerns, and have reached a
satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
May 7, Revdex.com NUniversity StPeoria, Il Re: Revdex.com Complaint ID #: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 30, While we cannot share specific details in this public response, our Underwriting
Department attempted to contact the complainant on May 3, and May 4, We regret we have been unable to reach the complainant to discuss his concernsSincerely, Auto Underwriting Department State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/01/11) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
January 8,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case
Number
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated January 6, While we
cannot share specific details in this public response, our underwriting department contacted the
complainant on January 8, 2016, to address her concerns, and we h
ave reached a satisfactory resolution
Sincerely,
Underwriting D
epartment
State Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 4, While wecannot share specific details in this public response, our SFPP department confirmed in Aprilthat all concerns that could be addressed were handledThis is the conversation to which
thecomplainant is referring to in his letter to you.Sincerely,SFPP departmentPhone: (888)311-
January 30, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 22, While we cannot share specific details in this public response, our claim leadership
contacted the complainant on January 26, 2018, to address concerns outlined in the letter, and we have reached a satisfactory resolutionSincerely, Auto Property Claim Department Phone: *** State Farm Mutual Automobile Insurance Company
To whom it may concern: Thank you for giving us the opportunity to respond to your inquiry received by our insured, *** ***We have sent a response by mail to our insured addressing his concerns regarding the timing of his payment and cancellation of his auto policyShould you require any
additional information regarding this matter, please do not hesitate to call Auto Underwriter, *** *** *** Sincerely, *** *** Auto Underwriting Team Manager
Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number*** - *** *** ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 18, While wecannot share specific details in this public response, our claims department
contacted thecomplainant on May 7, 2018, to address her concerns, and our position is firm, but we willreview and consider any new information if presented.Sincerely,Auto, Weather and Catastrophe Claims Department(312) 590-9711State Farm MutualProviding Insurance and Financial Services Home Of?ce, Bloomington, IL
December 14, 2017Revdex.comHarrisonPeoria, IL 61602Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 11,While we cannot share specific details in this public response, our SFPPDepartment contacted the
complainant on December 14, 2017, to address her concerns,and we have reached a satisfactory resolution.Sincerely,State Farm Payment PlanSFPP DepartmentState Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, While we cannot share specific details in this public response, our SFPP department contacted the complainant on November 6, 2017, to address her concerns, and
we have reached a satisfactory resolutionSincerely, SFPP department Phone: 1-888-311-State Farm Mutual Automobile Insurance Company
January 23, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: ***To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 1/16/While we cannot share specific details in this public response, our SFPP Department attempted
contact the complainant on 1/19/and 1/23/to address her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm Payment Plan Department 1-888-311-State Farm Mutual Automobile Insurance Co
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, While we cannot share specific details in this public response, our underwriting department contacted the complainant on April 25, to address his concerns and we have reached a
satisfactory resolutionSincerely, Underwriting Services State Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 08, Whilewe cannot share specific details in this public response, our underwriting department contactedthe complainant through their agent on February 14, 2017, to address their concerns, and
wewill continue to work with the complainant to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies
State Farm Insurance Companies Atlanta Operations Center P.OBox 2320 Bloomington, IL 61702 May 31, 2018 Revdex.com Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12863709 To Whom It May Concern: Thank you for the opportunity to reply
to your correspondence dated May 22, While we cannot share specific details in this public response, our Underwriting has mailed a letter to the complainant in an effort to reach a satisfactory resolution. Sincerely, Underwriting Services Department State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11857342, and find that this resolution is satisfactory to me.I still disagree with State Farm's rate increase policy, but I appreciate the thoughtful, specific and concise explanation that was recently sent to me by the underwriting department. My remaining residual balance has been paid as well, Thanks! RC :^)
Initial Business Response /* (1000, 5, 2016/05/31) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
May 26,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the
opportunity to reply to your correspondence dated May 25, While we
cannot share specific details in this public response, we have contacted the insured to address
her concerns
Sincerely,
Personal Lines Auto
Underwriting Department
State Farm Insurance Companies
Initial Consumer Rebuttal /* (3000, 7, 2016/06/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No one from Corporate has contacted meNo one has requested to listen to the recording where the staff person told me that she would not debit my checking account for the auto insurance; only for the rental
The only person who called was from the underwriting and associateA refund of the amount taken out was not reimbursedOnly $of the $was returnedNo one desires to take responsibility for this deceitful business practice which I was a victimThe Regional Office has not called me regarding this neither anyone from the office of the CEO who I also contacted via email
Final Business Response /* (4000, 9, 2016/06/09) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
June 8,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number: XXXXXXXX
Name of Complainant: *** ***
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated June 6, While we cannot share specific details in this public response, a member of our Agency Department has mailed * letter to the complainant on June 8, 2016, to address her concerns, and we have reached * satisfactory resolution
Sincerely,
Agency/Sales Administration Shared Services
State Farm Insurance Companies
I am rejecting this response because:I still have not been refunded for the payments that were electronically deducted from my account when I requested for the insurance to be canceled and submitted proof that the vehicle was not registered
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on August & August 3, 2017, to address his concerns, and we will continue to
work with the complainant to reach a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
January 11, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 3, While we cannot share specific details in this public response, our SFPP department
contacted the complainant on January and January 10, 2017, to address his concerns, we will continue to work with the complainant to reach a satisfactory resolutionSincerely, State Farm Payment Plan SFPP department Phone: 1-888-311-
Initial Business Response /* (1000, 5, 2016/03/22) */
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated March 15, While we
cannot share specific details in this public response, our underwriting department contacted the
customer on March 21, 2016,
to address her concerns, and we have reached a satisfactory
conclusion
Sincerely,
Auto Underwriting Department
State Farm Insurance Companies
RE: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 18, While we cannot share specific details in this public response, our Agency Department has contacted the complainant to address her concerns, and have reached a
satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
May 7, Revdex.com NUniversity StPeoria, Il Re: Revdex.com Complaint ID #: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 30, While we cannot share specific details in this public response, our Underwriting
Department attempted to contact the complainant on May 3, and May 4, We regret we have been unable to reach the complainant to discuss his concernsSincerely, Auto Underwriting Department State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/01/11) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
January 8,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case
Number
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated January 6, While we
cannot share specific details in this public response, our underwriting department contacted the
complainant on January 8, 2016, to address her concerns, and we h
ave reached a satisfactory resolution
Sincerely,
Underwriting D
epartment
State Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 4, While wecannot share specific details in this public response, our SFPP department confirmed in Aprilthat all concerns that could be addressed were handledThis is the conversation to which
thecomplainant is referring to in his letter to you.Sincerely,SFPP departmentPhone: (888)311-
January 30, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 22, While we cannot share specific details in this public response, our claim leadership
contacted the complainant on January 26, 2018, to address concerns outlined in the letter, and we have reached a satisfactory resolutionSincerely, Auto Property Claim Department Phone: *** State Farm Mutual Automobile Insurance Company
To whom it may concern: Thank you for giving us the opportunity to respond to your inquiry received by our insured, *** ***We have sent a response by mail to our insured addressing his concerns regarding the timing of his payment and cancellation of his auto policyShould you require any
additional information regarding this matter, please do not hesitate to call Auto Underwriter, *** *** *** Sincerely, *** *** Auto Underwriting Team Manager
Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number*** - *** *** ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 18, While wecannot share specific details in this public response, our claims department
contacted thecomplainant on May 7, 2018, to address her concerns, and our position is firm, but we willreview and consider any new information if presented.Sincerely,Auto, Weather and Catastrophe Claims Department(312) 590-9711State Farm MutualProviding Insurance and Financial Services Home Of?ce, Bloomington, IL
Herrera+Revdex.com+Response
December 14, 2017Revdex.comHarrisonPeoria, IL 61602Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 11,While we cannot share specific details in this public response, our SFPPDepartment contacted the
complainant on December 14, 2017, to address her concerns,and we have reached a satisfactory resolution.Sincerely,State Farm Payment PlanSFPP DepartmentState Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 30, While we cannot share specific details in this public response, our SFPP department contacted the complainant on November 6, 2017, to address her concerns, and
we have reached a satisfactory resolutionSincerely, SFPP department Phone: 1-888-311-State Farm Mutual Automobile Insurance Company
January 23, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: ***To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 1/16/While we cannot share specific details in this public response, our SFPP Department attempted
contact the complainant on 1/19/and 1/23/to address her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm Payment Plan Department 1-888-311-State Farm Mutual Automobile Insurance Co
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 20, While we cannot share specific details in this public response, our underwriting department contacted the complainant on April 25, to address his concerns and we have reached a
satisfactory resolutionSincerely, Underwriting Services State Farm Insurance Companies