I am rejecting this response because:They have not answered the question to the bait and switch They gave us a low quote with is why we choose them then they turn around bill us for times the original amount Their response to the lawyer during their contact that all general liability Insurances increases the payroll rate by adding the officers automatically at $25k each Our current insurance provider does not do that I spoke to other agents and they do not do that either In fact after the audit from our current provider we were refunded money for overpaying based on the original quote
I am rejecting this response because: Their response was inaccurate and missing a reply to the part, of the complaint, that dealt with the "Mailing List"
February 06, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # *** Case Opened: 01/23/To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 23, While we cannot share specific
details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 6, While we cannot share specific details in this public response, our underwriting department contacted the customer on July 07, to address her concerns and we advised her of our decision
Sincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
I am rejecting this response because:
The company did explain their position, however, I disagree with the ethical behaviors of it.It was insinuated if not outright suggested, that a homeowner *NOT* file a claim if damage occurs to their home to avoid having "too many claims" even if that damage was no fault of their own, such as break ins and vandalismThe mere fact that two claims was enough to drop someone's coverage and to do so in a manner that prevents the consumer from feeling protected by unfair business practices calls into questions the ethics of a company who claims to be there to help people.The continual message that was delivered through the contacts was they care about financials not people. I do not agree with their policy and want it publicly acknowledged that their practices are unethical and that their own employees would suggest someone not file a claim to avoid having their coverage ended.I would want a refund of all fees that have been paid in from July until now, or portion there of as its clear that money is all they care about
I am rejecting this response because:All they could say is that the State Farm agent quoted my incorrectly but the charges are correctThe only thing they could do was to advise the agent that they're quoting wrongI did ask for this complaint to be moved up to the next level at State FarmWhich according to their letter was not doneI was quoted by two agents and both did not advise me of this $feeOnce on 3/24/through the 1-number and on 3/26/by my State Farm agent.Thanks ***
I am rejecting this response because:State farm did not talk to me, yet did not make my satisfaction, right now there are still over charge on me and keep increasing the premium, It does not follow the contract as we are supposed to have a fixed rate in monthI contacted them and could not go to their underwriting teamThey "said" underwriting team gave me a satisfaction response which is lyingI got a call from Revdex.com and I did send an email back to s*** to mention this issue tooSo far she did not reply to my voice mail and emailI believe this case has not finished and I wish to share my experience to public so that other person won't get cheat by state farm
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** Once I receive my refund check in the mail and can validate it, I can confirm a satisfactory response from State Farm
Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 28, While we cannot share specific details in this public response, our SFPP department attempted to contact
the complainant on December - 6, 2016, to address his concerns, but have been unable to reach himWe sent a letter to him with our contact information and look forward to working towards a resolution with him in the near futureSincerely, SFPP department Phone: *** State Farm Mutual Automobile Insurance Company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Good afternoon,I speak to one of the agents at State FarmWas advise the policy will show coverage what was need was payment and I have send the payment for the coverageI will like to thank you for helping me with this mess. ***
RE: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 27, While we are unable to share specific details in this public response, please be assured we are responding to our insured separately to address her concerns
Sincerely, Auto Underwriting Department State Farm Insurance Companies
October 4,
Dispute Resolution Department
Case Manager/Dispute Resolution
Revdex.com Complaint Department
RE:
Complaint Case # ***
Consumer: J*** ***
Case Opened: 2016-09-
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated
September 08,
While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concerns
Sincerely,
Auto Operations
State Farm Insurance Companies
(Response *** ***pdf)
February 1, Revdex.com Harrison Peoria, IL Re: Name of Complainant ** *** Case # *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 1/24/While we cannot share specific details in this public response, a member of
our Agency Department contacted the complainant on 2/1/2018, to address his concernsThe complainant has been added to the “Do Not Solicit” databaseSincerely, Agency/Sales Administration Shared ServicesState Farm Insurance Companies
February 12, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 6, While we cannot share specific details in this public response, our underwriting
department contacted the complainant on February 7, to address his concerns and we have reached a satisfactory resolutionSincerely, Auto Underwriting Services 972-497-State Farm Insurance
To Whom It May Concern: Thank you for notifying State Farm regarding Ms***’s concernsAs the Revdex.com is a third party, State Farm Life Insurance Company is unable to respond directly to your inquiry due to privacy and confidentiality rights that are present with life insurance
productsPlease be assured we have responded directly to Ms*** She is welcome to share our response with you if she so desiresSincerely, State Farm
February 15, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 8, While we cannot share specific details in this public response, our Claim Leadership
contacted the complainant on February 15, 2018, to address her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, Auto Property-Express (855) 341-State Farm Mutual Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 24, While we cannot share specific details in this public response, our claim department contacted the complainant on August 25, 2017, to address her concerns, and we have left a message on the
voice mail of the complainant to address her concernsSincerely, Mike Myers Claims Section Manager State Farm Mutual Automobile Insurance Company
Initial Business Response /* (1000, 5, 2015/09/29) */
September 29,
Revdex.com
Harrison
Peoria, IL XXXXX
Re: Revdex.com Case Number ***
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 23, While we
cannot share specific details in this public response, our underwriting department attempted to contact the customer on September 25, 2015, September 28, and September 29, to address her concerns, and we will continue to work with the customer to reach a satisfactory conclusion
Sincerely,
Fire Operations
State Farm Insurance Companies
Initial Consumer Rebuttal /* (3000, 7, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The complaint has not been addressedI have received nothing from State Farm Insurance Co.Also I filed the complaint on the 24th, they have claimed to call me but I have not received * callBest time to reach me is from 8am to 1pm wkdaysIt is 10/7/and I have not received * letter, email, or text from this coI am waiting to hear from them.I too want this worked out
Final Business Response /* (4000, 9, 2015/10/19) */
October 19,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number: XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated October 7, While we
cannot share specific details in this public response, our underwriting department contacted the
customer on October 16, 2015, to address her concerns, and we have reached a satisfactory
resolution
Sincerely,
Fire Operations
State Farm Insurance Companies
I am rejecting this response because:They have not answered the question to the bait and switch They gave us a low quote with is why we choose them then they turn around bill us for times the original amount Their response to the lawyer during their contact that all general liability Insurances increases the payroll rate by adding the officers automatically at $25k each Our current insurance provider does not do that I spoke to other agents and they do not do that either In fact after the audit from our current provider we were refunded money for overpaying based on the original quote
I am rejecting this response because: Their response was inaccurate and missing a reply to the part, of the complaint, that dealt with the "Mailing List"
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
February 06, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # *** Case Opened: 01/23/To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 23, While we cannot share specific
details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 6, While we cannot share specific details in this public response, our underwriting department contacted the customer on July 07, to address her concerns and we advised her of our decision
Sincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
I am rejecting this response because:
The company did explain their position, however, I disagree with the ethical behaviors of it.It was insinuated if not outright suggested, that a homeowner *NOT* file a claim if damage occurs to their home to avoid having "too many claims" even if that damage was no fault of their own, such as break ins and vandalismThe mere fact that two claims was enough to drop someone's coverage and to do so in a manner that prevents the consumer from feeling protected by unfair business practices calls into questions the ethics of a company who claims to be there to help people.The continual message that was delivered through the contacts was they care about financials not people. I do not agree with their policy and want it publicly acknowledged that their practices are unethical and that their own employees would suggest someone not file a claim to avoid having their coverage ended.I would want a refund of all fees that have been paid in from July until now, or portion there of as its clear that money is all they care about
I am rejecting this response because:All they could say is that the State Farm agent quoted my incorrectly but the charges are correctThe only thing they could do was to advise the agent that they're quoting wrongI did ask for this complaint to be moved up to the next level at State FarmWhich according to their letter was not doneI was quoted by two agents and both did not advise me of this $feeOnce on 3/24/through the 1-number and on 3/26/by my State Farm agent.Thanks ***
I am rejecting this response because:State farm did not talk to me, yet did not make my satisfaction, right now there are still over charge on me and keep increasing the premium, It does not follow the contract as we are supposed to have a fixed rate in monthI contacted them and could not go to their underwriting teamThey "said" underwriting team gave me a satisfaction response which is lyingI got a call from Revdex.com and I did send an email back to s*** to mention this issue tooSo far she did not reply to my voice mail and emailI believe this case has not finished and I wish to share my experience to public so that other person won't get cheat by state farm
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** Once I receive my refund check in the mail and can validate it, I can confirm a satisfactory response from State Farm
Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 28, While we cannot share specific details in this public response, our SFPP department attempted to contact
the complainant on December - 6, 2016, to address his concerns, but have been unable to reach himWe sent a letter to him with our contact information and look forward to working towards a resolution with him in the near futureSincerely, SFPP department Phone: *** State Farm Mutual Automobile Insurance Company
I am rejecting this response because:
The resolution was that I would receive a refund via check I have not received it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Good afternoon,I speak to one of the agents at State FarmWas advise the policy will show coverage what was need was payment and I have send the payment for the coverageI will like to thank you for helping me with this mess. ***
RE: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 27, While we are unable to share specific details in this public response, please be assured we are responding to our insured separately to address her concerns
Sincerely, Auto Underwriting Department State Farm Insurance Companies
October 4,
Dispute Resolution Department
Case Manager/Dispute Resolution
Revdex.com Complaint Department
RE:
Complaint Case # ***
Consumer: J*** ***
Case Opened: 2016-09-
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated
September 08,
While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concerns
Sincerely,
Auto Operations
State Farm Insurance Companies
(Response *** ***pdf)
February 1, Revdex.com Harrison Peoria, IL Re: Name of Complainant ** *** Case # *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 1/24/While we cannot share specific details in this public response, a member of
our Agency Department contacted the complainant on 2/1/2018, to address his concernsThe complainant has been added to the “Do Not Solicit” databaseSincerely, Agency/Sales Administration Shared ServicesState Farm Insurance Companies
February 12, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 6, While we cannot share specific details in this public response, our underwriting
department contacted the complainant on February 7, to address his concerns and we have reached a satisfactory resolutionSincerely, Auto Underwriting Services 972-497-State Farm Insurance
To Whom It May Concern: Thank you for notifying State Farm regarding Ms***’s concernsAs the Revdex.com is a third party, State Farm Life Insurance Company is unable to respond directly to your inquiry due to privacy and confidentiality rights that are present with life insurance
productsPlease be assured we have responded directly to Ms*** She is welcome to share our response with you if she so desiresSincerely, State Farm
February 15, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 8, While we cannot share specific details in this public response, our Claim Leadership
contacted the complainant on February 15, 2018, to address her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, Auto Property-Express (855) 341-State Farm Mutual Insurance Company
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 24, While we cannot share specific details in this public response, our claim department contacted the complainant on August 25, 2017, to address her concerns, and we have left a message on the
voice mail of the complainant to address her concernsSincerely, Mike Myers Claims Section Manager State Farm Mutual Automobile Insurance Company
Initial Business Response /* (1000, 5, 2015/09/29) */
September 29,
Revdex.com
Harrison
Peoria, IL XXXXX
Re: Revdex.com Case Number ***
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 23, While we
cannot share specific details in this public response, our underwriting department attempted to contact the customer on September 25, 2015, September 28, and September 29, to address her concerns, and we will continue to work with the customer to reach a satisfactory conclusion
Sincerely,
Fire Operations
State Farm Insurance Companies
Initial Consumer Rebuttal /* (3000, 7, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The complaint has not been addressedI have received nothing from State Farm Insurance Co.Also I filed the complaint on the 24th, they have claimed to call me but I have not received * callBest time to reach me is from 8am to 1pm wkdaysIt is 10/7/and I have not received * letter, email, or text from this coI am waiting to hear from them.I too want this worked out
Final Business Response /* (4000, 9, 2015/10/19) */
October 19,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com Case Number: XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated October 7, While we
cannot share specific details in this public response, our underwriting department contacted the
customer on October 16, 2015, to address her concerns, and we have reached a satisfactory
resolution
Sincerely,
Fire Operations
State Farm Insurance Companies