January 30, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, While we cannot share specific details in this public response, our SFPP Department contacted the complainant on January 29, 2018, to address his concerns, and we have reached a satisfactory resolutionSincerely, State Farm Insurance ***
Dear *** ***: I am writing in response to the concerns you shared with our Revdex.com regarding the above referenced State Farm Payment Plan account numberWe have attempted to contact you at the number you provided, but have been unsuccessfulAdditional information is needed
to review your accountShould you wish to discuss your concerns, please contact me at the number listed below so we may discuss this matter furtherI look forward to hearing from youThank you for choosing State Farm for your insurance needsSincerely, *** * *** 1-205-944-State Farm Payment Plan State Farm Mutual Automobile Insurance Company
I am rejecting this response because: they have not answered my question about why they did not tell me about these changesI want to know that going forward, if they make any changes I am to be notifiedThey said they increased my rate because I made a claim years ago and I don't feel that should be held against me, after all, that is what it is for correct? I want credit for the change fees I was not aware of and credit for them canceling my policy and putting me at riskThey say they sent a letter, but they never updated my address, I updated? my address in April as I saw all the yellow return stickers from the post officeIt should have been updated when I moved in October and added home owners insurance to my new address
December 7, 2017Revdex.comHarrisonPeoria, IL 61602Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 14, Whilewe cannot share specific details in this public response, our underwriting department
addressedthe complainant in writing on November 16, to address his concerns, and we havereached a satisfactory resolution.Sincerely,Personal Lines AutoUnderwriting DepartmentState Farm Insurance Companies
Dear Revdex.com, My wife and I filed a complaint 2/5/against State FarmWe need to end that complaint*** spoke with ***, rep with our local agent, and was able to figure out what the March claim wasWe find it very upsetting that we are potentially being dropped over such silly claims
that we would have paid at the time to avoid this situation (a lock-out claim while in our own driveway & a windshield claim)However, there is nothing we can do about that situation and we have received an answer to our complaint. Thank You, Ryan Koglin
I am rejecting this response because: They only had someone to contact, that had not even read my fileHe did not have the Police report nor did he Know that the person that totalled my car had fled the sceneHe sound surprise when I informed him that I had a copy of the report and Ferguson Police depart informed me they had already requested their copyLike the rest all he said was they will not extend my car rentalI appreciate your company (Revdex.com) for trying to assist me in this matterI have passed the word with my co- workers, family and friends whom have State Farm insurance to read over their policies
RE: Revdex.com Case Number: (***) To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 15, State Farm has responded to concerns presented by Charlene *** on January 28, via e-mail and our position is firmWe will review and consider any new information if presentedSincerely, Executive Customer Service State Farm Insurance Companies
April 5, State Farm Insurance One State Farm Plaza Bloomington IL Revdex.com NUniversity Peoira, IL Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 26, While we cannot share specific
details in this public response, our underwriting department contacted the complainant on April 04, by phone, to address his concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services State Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 8, While we cannot share specific details in this public response, our underwriting department contacted the complainant on March 16, 2018, to address his/her
concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Business Lines Auto Underwriting Department State Farm Insurance Companies
January 12, Revdex.com Harrison Peoria, IL Re: Name of Complainant: *** *** *** Case # To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 9, While we cannot share specific details in this public
response, a member of our Agency Department contacted the complainant on January 11, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely,Agency Sales Administration State Farm Insurance Companies
May 7, 2018Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated April 27, 2018.While we cannot share specific details in this public response, our SFPP Department attemptedto
contact the complainant on May 2, and May 4, 2018, to address his concerns, but ourattempts were unsuccessfulWe will continue to work with the complainant to reach asatisfactory resolution.Sincerely,State Farm Payment Plan
December 12, 2017 State Farm InsuranceExecutive Customer Service P.OBox 2320 Bloomington, IL 61702Revdex.comAttn: *** ***HarrisonPeoria, IL 61602Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 30,While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant on November 14, 2017, to address her concerns,and we gave her a satisfactory explanation.Sincerely,Fire Underwriting departmentState Farm Insurance Companies
I am rejecting this response because:
I have not received anything from themThis problem has been going on long before the hurricane so don't blame it on that nowI want a written apology and to make sure my address is changed
I am rejecting this response because:They have not answered the question to the bait and switch They gave us a low quote with is why we choose them then they turn around bill us for times the original amount Their response to the lawyer during their contact that all general liability Insurances increases the payroll rate by adding the officers automatically at $25k each Our current insurance provider does not do that I spoke to other agents and they do not do that either In fact after the audit from our current provider we were refunded money for overpaying based on the original quote
September 20, Revdex.com Harrison Peoria, IL Re: Name of Complainant Fu Mei Lin Case # To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, While we cannot share specific details in this public
response, a member of our Agency Department contacted the complainant on September 13, to address Fu Mei Lin concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Agency Sales Administration Agency Sales Administration State Farm Insurance Companies Corporate Headquarters
January 18, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # *** Case Opened: 01/10/20181To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 10, While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/03/29) */
March 25,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com
Case Number:XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated March 21,
While we cannot share
specific details in this public response, our SFPP department contacted the complainant on March 25, 2016, to address her concerns, and we have reached * satisfactory
Sincerely,
SFPP Department
State Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated March 7, 2017.While we cannot share specific details in this public response, our auto operations division contacted thecomplainant to address her concerns.Sincerely,Auto OperationsState Farm Insurance
Companies
January 4, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 27, While we cannot share specific details in this public response, our SFPP Department
attempted contacted the complainant on January 3, to address his concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm Payment Plan Account Specialist *** State Farm Fire and Casualty Company
January 30, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, While we cannot share specific details in this public response, our SFPP Department contacted the complainant on January 29, 2018, to address his concerns, and we have reached a satisfactory resolutionSincerely, State Farm Insurance ***
Dear *** ***: I am writing in response to the concerns you shared with our Revdex.com regarding the above referenced State Farm Payment Plan account numberWe have attempted to contact you at the number you provided, but have been unsuccessfulAdditional information is needed
to review your accountShould you wish to discuss your concerns, please contact me at the number listed below so we may discuss this matter furtherI look forward to hearing from youThank you for choosing State Farm for your insurance needsSincerely, *** * *** 1-205-944-State Farm Payment Plan State Farm Mutual Automobile Insurance Company
I am rejecting this response because: they have not answered my question about why they did not tell me about these changesI want to know that going forward, if they make any changes I am to be notifiedThey said they increased my rate because I made a claim years ago and I don't feel that should be held against me, after all, that is what it is for correct? I want credit for the change fees I was not aware of and credit for them canceling my policy and putting me at riskThey say they sent a letter, but they never updated my address, I updated? my address in April as I saw all the yellow return stickers from the post officeIt should have been updated when I moved in October and added home owners insurance to my new address
December 7, 2017Revdex.comHarrisonPeoria, IL 61602Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 14, Whilewe cannot share specific details in this public response, our underwriting department
addressedthe complainant in writing on November 16, to address his concerns, and we havereached a satisfactory resolution.Sincerely,Personal Lines AutoUnderwriting DepartmentState Farm Insurance Companies
Dear Revdex.com, My wife and I filed a complaint 2/5/against State FarmWe need to end that complaint*** spoke with ***, rep with our local agent, and was able to figure out what the March claim wasWe find it very upsetting that we are potentially being dropped over such silly claims
that we would have paid at the time to avoid this situation (a lock-out claim while in our own driveway & a windshield claim)However, there is nothing we can do about that situation and we have received an answer to our complaint. Thank You, Ryan Koglin
I am rejecting this response because: They only had someone to contact, that had not even read my fileHe did not have the Police report nor did he Know that the person that totalled my car had fled the sceneHe sound surprise when I informed him that I had a copy of the report and Ferguson Police depart informed me they had already requested their copyLike the rest all he said was they will not extend my car rentalI appreciate your company (Revdex.com) for trying to assist me in this matterI have passed the word with my co- workers, family and friends whom have State Farm insurance to read over their policies
RE: Revdex.com Case Number: (***) To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 15, State Farm has responded to concerns presented by Charlene *** on January 28, via e-mail and our position is firmWe will review and consider any new information if presentedSincerely, Executive Customer Service State Farm Insurance Companies
April 5, State Farm Insurance One State Farm Plaza Bloomington IL Revdex.com NUniversity Peoira, IL Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 26, While we cannot share specific
details in this public response, our underwriting department contacted the complainant on April 04, by phone, to address his concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services State Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 8, While we cannot share specific details in this public response, our underwriting department contacted the complainant on March 16, 2018, to address his/her
concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Business Lines Auto Underwriting Department State Farm Insurance Companies
January 12, Revdex.com Harrison Peoria, IL Re: Name of Complainant: *** *** *** Case # To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 9, While we cannot share specific details in this public
response, a member of our Agency Department contacted the complainant on January 11, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely,Agency Sales Administration State Farm Insurance Companies
May 7, 2018Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated April 27, 2018.While we cannot share specific details in this public response, our SFPP Department attemptedto
contact the complainant on May 2, and May 4, 2018, to address his concerns, but ourattempts were unsuccessfulWe will continue to work with the complainant to reach asatisfactory resolution.Sincerely,State Farm Payment Plan
December 12, 2017 State Farm InsuranceExecutive Customer Service P.OBox 2320 Bloomington, IL 61702Revdex.comAttn: *** ***HarrisonPeoria, IL 61602Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 30,While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant on November 14, 2017, to address her concerns,and we gave her a satisfactory explanation.Sincerely,Fire Underwriting departmentState Farm Insurance Companies
I am rejecting this response because:
I have not received anything from themThis problem has been going on long before the hurricane so don't blame it on that nowI want a written apology and to make sure my address is changed
I am rejecting this response because:They have not answered the question to the bait and switch They gave us a low quote with is why we choose them then they turn around bill us for times the original amount Their response to the lawyer during their contact that all general liability Insurances increases the payroll rate by adding the officers automatically at $25k each Our current insurance provider does not do that I spoke to other agents and they do not do that either In fact after the audit from our current provider we were refunded money for overpaying based on the original quote
September 20, Revdex.com Harrison Peoria, IL Re: Name of Complainant Fu Mei Lin Case # To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, While we cannot share specific details in this public
response, a member of our Agency Department contacted the complainant on September 13, to address Fu Mei Lin concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Agency Sales Administration Agency Sales Administration State Farm Insurance Companies Corporate Headquarters
January 18, Dispute Resolution Department Case Manager/Dispute Resolution Revdex.com Complaint Department RE: Complaint Case # *** Case Opened: 01/10/20181To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 10, While we cannot share specific details in this public response, our auto operations division contacted the complainant to address her concernsSincerely, Auto Operations State Farm Insurance Companies
Initial Business Response /* (1000, 5, 2016/03/29) */
March 25,
Revdex.com
Harrison
Peoria, IL
Re: Revdex.com
Case Number:XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated March 21,
While we cannot share
specific details in this public response, our SFPP department contacted the complainant on March 25, 2016, to address her concerns, and we have reached * satisfactory
Sincerely,
SFPP Department
State Farm Insurance Companies
To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated March 7, 2017.While we cannot share specific details in this public response, our auto operations division contacted thecomplainant to address her concerns.Sincerely,Auto OperationsState Farm Insurance
Companies
I am rejecting this response because: this is the same response....nothing was resolved...they said they would get back to me...so far nothing
January 4, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 27, While we cannot share specific details in this public response, our SFPP Department
attempted contacted the complainant on January 3, to address his concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm Payment Plan Account Specialist *** State Farm Fire and Casualty Company