Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 03,While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant in writing on November 9, to address
hisconcerns, and we have reached a satisfactory resolution.Sincerely,Personal Lines AutoUnderwriting DepartmentState Farm Insurance Companies
Dear Sir/ Madam: This is in response to the inquiry regarding the above referenced insured’s State Farm Automobile policyUnderwriting has corrected the effective date of Ms*** ***’s automobile policy to January 25, This was completed on March 9, A copy of this letter will be sent
to our insured, per her requestWe trust that the information provided with satisfy your inquiry into this matterIf you need any further information, please contact Auto Underwriter Abbe *** at (*** ***Sincerely, *** ***, CPCU, CLU, FLMI Auto Underwriter Team Manager State Farm Insurance Company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI was finally able to get in touch with a representative from State Farm's Unclaimed property divisionThe representative has already handled the matterYou can consider this case closedThank you very much for your time
February 6, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 2, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on February 5, 2018, to address the concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting department State Farm Insurance Companies
September 21, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, While we cannot share specific details in this public response, our SFPP
department contacted the complainant on September 21, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
December 4, 2017Revdex.comServing Central IllinoisHeart of Illinois Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 30, Thecustomer originally filed a complaint with your office on November 13, While we cannotshare specific details in this public response, our Underwriting Department mailed additionalinformation to the customer on November 29, Our underwriting department also spokewith the insured on December 1, to address her concerns.Sincerely,Underwriting DepartmentState Farm Insurance Companies
Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 13, While we cannot share specific details in this public response, our Fire Underwriting Department attempted to contact Ms*** on three occasions by phone and left a voicemail on 11/16/2016, 11/17/2016, and 11/18/An explanation was provided regarding the Renters’ Policy premium for the 2016-policy termSincerely, Personal Lines Fire Underwriting Department State Farm Insurance Companies
January 16, 2018Revdex.comHarrison StreetPeoria, Illinois 61602Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 12, While we cannot share specific details in this public response, our Underwriting
Department researched the policy and will contact our policyholder to review the concerns.Sincerely,Auto Underwriting DepartmentAuto Underwriting DepartmentState Farm Insurance Companies
I am rejecting this response because:Yes, a person named Luis from State Farm phoned me on 11/21/to say I would be getting a refund, and that I would receive another phone call to let me know how much THERE HAVE BEEN NO MORE PHONE CALLS, NO EMAILS, NO REFUND CHECK IN THE MAIL I've been going through this for many, many, many, months They have yet to give me anything in writing showing I got $___________ for the 5% discount I was suppose to get when I signed up for Drive Safe & Save I also have never received anything showing me how much I got in savings for the first months, or the second months On many, many bills I received from them, Drive Safe & Save was never specifically listed Finally, it was added recently under Discounts, but I have no confidence at all that I'm getting any discount IN MY OPINION, THE WHOLE PROGRAM IS A SCAM They want to have it to try to convince customers they might get a discount, but actually hope the customer forgets about it and never asks to see evidence of the savings for each month period I contacted my Denver State Farm insurance agent, and repeatedly he told me some bt that it was being reviewed at this office, or that office, and he would get back to me with the results or savings NEVER HAPPENED Once again, I will say, I hope State Farm gets hit with a class action lawsuit someday for their purposeful deception So, in answer to State Farm's letter to you bologna, THEY HAVE NOT PROVIDED ME WITH ANY DETAILS INVOLVING MY ACCOUNT Today, is seven days since the last call, and I'VE RECEIVED N O T H I N G, as usual Thank you for your assistance with my complaint Ms*** ***, ***, ***
Initial Business Response /* (1000, 5, 2016/02/13) */
February 2,
*** ***
XXXXX *** *** *** ***
*** ** XXXXX-XXXX
Re: Your Inquiry Filed with State Farm
Policy Number: XXX-XXXX-B13-53H
Policy Type: State Farm County Mutual Insurance Company of Texas
Dear Mr
***
Thank you for your recent inquiry to Chairman ***'s officeYour concerns were referred to me
since this matter falls within my area of responsibilityState Farm received an inquiry from *** *** concerning the cancellation of the Toyota effective December 18,
Our records indicate that Ms*** is not listed as a named insured on your automobile
policyTherefore, we cannot provide your policy information to her
State Farm processed the request to cancel the Toyota effective December 18, A
credit of $was reflected on your January bill that was mailed to you December 23,
Below is a breakdown of how the credit was calculated
The $was a credit from the payment of $for the Toyota received December
13, 2015, which provided coverage from December 13, to January 13, Underwriting
processed the cancellation for the Toyota effective December 18, The amount
needed to provide coverage from December 13, to December 18, was $
There was an additional adjustment on your billing notice of $The amount was being
spread over three months for adding Comprehensive coverage with a $deductible and Collision coverage with a $deductible to the
Toyota effective November 16,
The first installment for the adjustment of $was added to the January bill which was
mailed December 23, Due to the cancellation of the Toyota, the remaining balance from the adjustment of $was collected from the cancellation credit
The remaining credit was $was issued on your January bill
Thank you and feel free to contact *** *** at XXX-XXX-XXXX if you have any questions
Sincerely,
*** ***
Underwriting Team Manager
cc: Agent *** ** ** *** (XX-XXXX)
I am rejecting this response because:I did not hear anything yetAnd I'm not satisfied because this still is a issue The details are very clearI been a client of State Farm for over years only had claims for $the other for 12,out of over years that's itI had car insurance with the longer than that it discuss me I'm going thru thisI wish when I had my 1st claim which was years ago I would of been told because I would of tried to do withoutIf I knew this would affect meI'm definitely not satisfiedIt's just not rightI have notified news,radio stations, websites,mayor office and District Attorney's office to voice my concerns how people treat their clients this way..you
February 21, 2018 State Farm InsuranceExecutive Customer Service P.OBox 2320 Bloomington, IL 61702Revdex.comAttn: Revdex.com Dispute Resolution DepartmentNUniversity Street Peoria, IL 61615Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to
reply to your correspondence dated February 16, 2018.While we cannot share specific details in this public response, our underwritingdepartment attempted to contact the complainant on February 19, to address herconcerns, but were unable to reach herA letter was sent to her on February 20, 2018providing a complete explaination of our position in this matter.Sincerely,Underwriting DepartmentState Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12192205, and find that this resolution is satisfactory to me.State Farm has promised a refund check within two weeksI hope they deliver. Thank you very much for your outstanding service. *** ***
August 21, Revdex.com N University StPeoria, IL To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 11, While we cannot share specific details in this public response, our Underwriting Department responded to the
complainant on August 21, 2017, to address her concernsSincerely, Auto Underwriting Department State Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 16, While we cannot share specific details in this public response, our Underwriting Department contacted the customer on October 20, to address her
concerns, and we have reached a satisfactory resolutionSincerely, *** *** Team Manager State Farm Mutual Automobile Insurance Company
Revdex.com N University Peoria, IL 61615Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 11, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on December 14, 2017, to address his/her concerns, and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,Business Lines Auto Underwriting Department State Farm Insurance Companies
May 12, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 09, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on May 10, 2017, to address the concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
February 28, 2018Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 23, Whilewe cannot share specific details in this public response, our Claim Leadership
contacted thecomplainant on February 21, 2018, to address is concerns, and our position is firm, but we willreview and consider any new information if presentedSincerely,Auto Property Claims*** *** ***State Farm Mutual Insurance Company
(The consumer indicated he/she DID NOT accept the response from the business.)
With all do respect I appreciate Sandy, the manager of the location that messed up my policy so bad however I want someone from corporate to contact meI also was careful about the details I exposed in my complaint and would like everyone to fully understand how much this affected usWe would of never obtained insurance from state farm if wasn't for the information we were providedWe are now high risk with our lean holder for carrying more than policies in months and inquires on our credit report are irreversibleI want corporate to be clear in what I feel is fair wihtout speaking through someone elsePlease contact me directly
September 20, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 20, While we cannot share specific details in this public response, our SFPP department contacted the complainant on month xx, year, to address his/her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 03,While we cannot share specific details in this public response, our underwritingdepartment contacted the complainant in writing on November 9, to address
hisconcerns, and we have reached a satisfactory resolution.Sincerely,Personal Lines AutoUnderwriting DepartmentState Farm Insurance Companies
Dear Sir/ Madam: This is in response to the inquiry regarding the above referenced insured’s State Farm Automobile policyUnderwriting has corrected the effective date of Ms*** ***’s automobile policy to January 25, This was completed on March 9, A copy of this letter will be sent
to our insured, per her requestWe trust that the information provided with satisfy your inquiry into this matterIf you need any further information, please contact Auto Underwriter Abbe *** at (*** ***Sincerely, *** ***, CPCU, CLU, FLMI Auto Underwriter Team Manager State Farm Insurance Company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI was finally able to get in touch with a representative from State Farm's Unclaimed property divisionThe representative has already handled the matterYou can consider this case closedThank you very much for your time
February 6, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 2, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on February 5, 2018, to address the concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting department State Farm Insurance Companies
September 21, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, While we cannot share specific details in this public response, our SFPP
department contacted the complainant on September 21, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies
December 4, 2017Revdex.comServing Central IllinoisHeart of Illinois Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 30, Thecustomer originally filed a complaint with your office on November 13, While we cannotshare specific details in this public response, our Underwriting Department mailed additionalinformation to the customer on November 29, Our underwriting department also spokewith the insured on December 1, to address her concerns.Sincerely,Underwriting DepartmentState Farm Insurance Companies
Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 13, While we cannot share specific details in this public response, our Fire Underwriting Department attempted to contact Ms*** on three occasions by phone and left a voicemail on 11/16/2016, 11/17/2016, and 11/18/An explanation was provided regarding the Renters’ Policy premium for the 2016-policy termSincerely, Personal Lines Fire Underwriting Department State Farm Insurance Companies
January 16, 2018Revdex.comHarrison StreetPeoria, Illinois 61602Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 12, While we cannot share specific details in this public response, our Underwriting
Department researched the policy and will contact our policyholder to review the concerns.Sincerely,Auto Underwriting DepartmentAuto Underwriting DepartmentState Farm Insurance Companies
I am rejecting this response because:Yes, a person named Luis from State Farm phoned me on 11/21/to say I would be getting a refund, and that I would receive another phone call to let me know how much THERE HAVE BEEN NO MORE PHONE CALLS, NO EMAILS, NO REFUND CHECK IN THE MAIL I've been going through this for many, many, many, months They have yet to give me anything in writing showing I got $___________ for the 5% discount I was suppose to get when I signed up for Drive Safe & Save I also have never received anything showing me how much I got in savings for the first months, or the second months On many, many bills I received from them, Drive Safe & Save was never specifically listed Finally, it was added recently under Discounts, but I have no confidence at all that I'm getting any discount IN MY OPINION, THE WHOLE PROGRAM IS A SCAM They want to have it to try to convince customers they might get a discount, but actually hope the customer forgets about it and never asks to see evidence of the savings for each month period I contacted my Denver State Farm insurance agent, and repeatedly he told me some b
t that it was being reviewed at this office, or that office, and he would get back to me with the results or savings NEVER HAPPENED Once again, I will say, I hope State Farm gets hit with a class action lawsuit someday for their purposeful deception So, in answer to State Farm's letter to you bologna, THEY HAVE NOT PROVIDED ME WITH ANY DETAILS INVOLVING MY ACCOUNT Today, is seven days since the last call, and I'VE RECEIVED N O T H I N G, as usual Thank you for your assistance with my complaint Ms*** ***, ***, ***
Initial Business Response /* (1000, 5, 2016/02/13) */
February 2,
*** ***
XXXXX *** *** *** ***
*** ** XXXXX-XXXX
Re: Your Inquiry Filed with State Farm
Policy Number: XXX-XXXX-B13-53H
Policy Type: State Farm County Mutual Insurance Company of Texas
Dear Mr
***
Thank you for your recent inquiry to Chairman ***'s officeYour concerns were referred to me
since this matter falls within my area of responsibilityState Farm received an inquiry from *** *** concerning the cancellation of the Toyota effective December 18,
Our records indicate that Ms*** is not listed as a named insured on your automobile
policyTherefore, we cannot provide your policy information to her
State Farm processed the request to cancel the Toyota effective December 18, A
credit of $was reflected on your January bill that was mailed to you December 23,
Below is a breakdown of how the credit was calculated
The $was a credit from the payment of $for the Toyota received December
13, 2015, which provided coverage from December 13, to January 13, Underwriting
processed the cancellation for the Toyota effective December 18, The amount
needed to provide coverage from December 13, to December 18, was $
There was an additional adjustment on your billing notice of $The amount was being
spread over three months for adding Comprehensive coverage with a $deductible and Collision coverage with a $deductible to the
Toyota effective November 16,
The first installment for the adjustment of $was added to the January bill which was
mailed December 23, Due to the cancellation of the Toyota, the remaining balance from the adjustment of $was collected from the cancellation credit
The remaining credit was $was issued on your January bill
Thank you and feel free to contact *** *** at XXX-XXX-XXXX if you have any questions
Sincerely,
*** ***
Underwriting Team Manager
cc: Agent *** ** ** *** (XX-XXXX)
I am rejecting this response because:I did not hear anything yetAnd I'm not satisfied because this still is a issue The details are very clearI been a client of State Farm for over years only had claims for $the other for 12,out of over years that's itI had car insurance with the longer than that it discuss me I'm going thru thisI wish when I had my 1st claim which was years ago I would of been told because I would of tried to do withoutIf I knew this would affect meI'm definitely not satisfiedIt's just not rightI have notified news,radio stations, websites,mayor office and District Attorney's office to voice my concerns how people treat their clients this way..you
February 21, 2018 State Farm InsuranceExecutive Customer Service P.OBox 2320 Bloomington, IL 61702Revdex.comAttn: Revdex.com Dispute Resolution DepartmentNUniversity Street Peoria, IL 61615Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to
reply to your correspondence dated February 16, 2018.While we cannot share specific details in this public response, our underwritingdepartment attempted to contact the complainant on February 19, to address herconcerns, but were unable to reach herA letter was sent to her on February 20, 2018providing a complete explaination of our position in this matter.Sincerely,Underwriting DepartmentState Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12192205, and find that this resolution is satisfactory to me.State Farm has promised a refund check within two weeksI hope they deliver. Thank you very much for your outstanding service. *** ***
August 21, Revdex.com N University StPeoria, IL To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 11, While we cannot share specific details in this public response, our Underwriting Department responded to the
complainant on August 21, 2017, to address her concernsSincerely, Auto Underwriting Department State Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 16, While we cannot share specific details in this public response, our Underwriting Department contacted the customer on October 20, to address her
concerns, and we have reached a satisfactory resolutionSincerely, *** *** Team Manager State Farm Mutual Automobile Insurance Company
Revdex.com N University Peoria, IL 61615Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 11, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on December 14, 2017, to address his/her concerns, and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,Business Lines Auto Underwriting Department State Farm Insurance Companies
May 12, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 09, While we cannot share specific details in this public response, our underwriting department
contacted the complainant on May 10, 2017, to address the concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
February 28, 2018Revdex.comN UniversityPeoria, IL 61615Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 23, Whilewe cannot share specific details in this public response, our Claim Leadership
contacted thecomplainant on February 21, 2018, to address is concerns, and our position is firm, but we willreview and consider any new information if presentedSincerely,Auto Property Claims*** *** ***State Farm Mutual Insurance Company
(The consumer indicated he/she DID NOT accept the response from the business.)
With all do respect I appreciate Sandy, the manager of the location that messed up my policy so bad however I want someone from corporate to contact meI also was careful about the details I exposed in my complaint and would like everyone to fully understand how much this affected usWe would of never obtained insurance from state farm if wasn't for the information we were providedWe are now high risk with our lean holder for carrying more than policies in months and inquires on our credit report are irreversibleI want corporate to be clear in what I feel is fair wihtout speaking through someone elsePlease contact me directly
September 20, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 20, While we cannot share specific details in this public response, our SFPP department contacted the complainant on month xx, year, to address his/her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies