Initial Business Response /* (1000, 5, 2016/10/17) */
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated 10-10-While
we cannot share specific details in this public response, a member of our Agency
Department contacted the complainant on October
2016, to address her concerns,
and we will continue to work with the complainant to reach a satisfactory resolution
Sincerely,
Agency/Sales Administration Shared Services
State Farm Insurance Companies
April 23, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 18, While we cannot share specific details in this public response, our State Farm Payment
Plan Department] contacted the complainant on April 23, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan *** State Farm Mutual Automobile Insurance Co
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on October 30, 2017, to address her concerns, and we will continue to work with
the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: *** State Farm Fire and Casualty Company
PO Box 2320 Bloomington, IL 61702-2320 May 21, 2018 Revdex.com NUniversity St. Peoria, IL 61615 Re: Complaint Case: *** Complainant: *** *** *** Auto Policy Number(s): 064-7051-D03-20 Dear Sir/ Madam: This is in response to the inquiry regarding the above referenced insured’s State Farm Automobile policy. Thank you for the opportunity to reply to your correspondence dated May 16, While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on May 10, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Mutual Automobile Insurance Company
I am rejecting this response because:After going threw all of the process of the claim I am still getting mixed stories from the claims deptment I spoke to the first claim rep that wanted my bank acctinfo so they could electronically Esposito the money for repairs I did not have my check book with me so I called back in and the next lady at claims was very rude and said that she could not process the claim like that that she has to mail the payment and that will take around daysI can promise you if I make a payment to them days late my policy would be cancelled so now I am stuck waiting another days to get my vehicle back on he road it is amazing to me that a small accident takes weeks and several phone calls to be handled
Re: Revdex.com Case Number: ***
Name of Complainant: Charlene Staff
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated January 7,
While we cannot share specific details in this public response, a member
of our Agency Department contacted the
complainant on January 15, 2016, to
address her concerns, and we have reached a satisfactory resolution
Sincerely,
***
** ***
State Farm Insurance Companies
(aS Revdex.com *** response.pdf)
January 4, Revdex.com N University Peoria, IL Re: Revdex.com ID Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 27, While we cannot share specific details in this public response, our Underwriting
department contacted the complainant on December 27, to address their concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services *** State Farm Fire and Casualty Insurance Company
January 10, Revdex.com NUniversity Peoria, IL Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 9, While we cannot share specific details in this public response, our servicing agent
contacted the complainant on January 10, 2018, to address his concerns, and will continue to work with the customer to reach a satisfactory resolutionSincerely, Underwriting Services State Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 13, While we cannot share specific details in this public response, our Fire Underwriting Department attempted to contact MsLee on three occasions by phone and left a voicemail on 11/16/2016, 11/17/2016, and 11/18/An explanation was provided regarding the Renters’ Policy premium for the 2016-policy termSincerely, Personal Lines Fire Underwriting Department State Farm Insurance Companies
Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 12, While we cannot share specific details in this public response, our Leadership Department contacted the complainant on February13, 2018, on February 14, 2018, and followed up again on February 26, to address her concerns and we have reached a satisfactory resolutionSincerely, Subrogation Services *** State Farm Mutual Insurance Company
Revdex.com: THE INSURANCE POLICY # 1229-0424-, THE POLICY IS UNDER THE NAME OF *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
April
3, Revdex.com N University StPeoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 27, While we cannot share specific details in this public response, our underwriting department contacted the complainant on March 29, to address their concerns, and we have reached a resolutionSincerely, Fire Underwriting State Farm Insurance Companies
January 12, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, While we cannot share the specific details in this public
response, our Underwriting Department has reviewed this caseAdditionally, we have notified *** *** of our response via letterWe believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
Initial Business Response /* (1000, 10, 2016/04/13) */
Re: Revdex.com Case Number: XXXXXXXX
Name of Complainant: *** *** ***
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated March 31,
While we cannot share specific details in this public
response, a member
of our Agency Department contacted the complainant on April 8, 2016, to
address her concerns, and we have reached a satisfactory resolution
Sincerely,
February 15, Revdex.com N University Peoria, IL Re: Revdex.com Case # *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 12, While we cannot share specific details in this public response, our Associate in the
Claims Department contacted the complainant on February 11th to address her concernsThe issue is resolved and we have provided a satisfactory explanation to the complainant regarding the claim processSincerely, State Farm Mutual Insurance Company Claims Department, Express 610-361-
Initial Business Response /* (1000, 10, 2016/10/06) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
October 6,
Revdex.com
*** ***
*** ** XXXXX
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for
the opportunity to reply to your correspondence dated September 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on September 12, 2016, September 30, and October 4, 2016, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution
Sincerely,
SFPP department
State Farm Mutual Automobile Insurance Company -
April 6, Revdex.com NUniversity Street Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 3, While we cannot share specific details in this public response, our claim department
contacted the complainant on April 5, to address her concernsWe will continue to work with the complainant to reach a satisfactory resolutionSincerely, State Farm Auto Claim Department Phone: 1-855-341-State Farm Mutual Automobile Insurance Company
Initial Business Response /* (1000, 5, 2016/10/17) */
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated 10-10-While
we cannot share specific details in this public response, a member of our Agency
Department contacted the complainant on October
2016, to address her concerns,
and we will continue to work with the complainant to reach a satisfactory resolution
Sincerely,
Agency/Sales Administration Shared Services
State Farm Insurance Companies
April 23, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 18, While we cannot share specific details in this public response, our State Farm Payment
Plan Department] contacted the complainant on April 23, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan *** State Farm Mutual Automobile Insurance Co
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on October 30, 2017, to address her concerns, and we will continue to work with
the complainant to reach a satisfactory resolutionSincerely, SFPP department Phone: *** State Farm Fire and Casualty Company
PO Box 2320 Bloomington, IL 61702-2320 May 21, 2018 Revdex.com NUniversity St. Peoria, IL 61615 Re: Complaint Case: *** Complainant: *** *** *** Auto Policy Number(s): 064-7051-D03-20 Dear Sir/ Madam: This is in response to the inquiry regarding the above referenced insured’s State Farm Automobile policy. Thank you for the opportunity to reply to your correspondence dated May 16, While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on May 10, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Mutual Automobile Insurance Company
I am rejecting this response because:After going threw all of the process of the claim I am still getting mixed stories from the claims deptment I spoke to the first claim rep that wanted my bank acctinfo so they could electronically Esposito the money for repairs I did not have my check book with me so I called back in and the next lady at claims was very rude and said that she could not process the claim like that that she has to mail the payment and that will take around daysI can promise you if I make a payment to them days late my policy would be cancelled so now I am stuck waiting another days to get my vehicle back on he road it is amazing to me that a small accident takes weeks and several phone calls to be handled
Re: Revdex.com Case Number: ***
Name of Complainant: Charlene Staff
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated January 7,
While we cannot share specific details in this public response, a member
of our Agency Department contacted the
complainant on January 15, 2016, to
address her concerns, and we have reached a satisfactory resolution
Sincerely,
***
** ***
State Farm Insurance Companies
(aS Revdex.com *** response.pdf)
January 4, Revdex.com N University Peoria, IL Re: Revdex.com ID Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 27, While we cannot share specific details in this public response, our Underwriting
department contacted the complainant on December 27, to address their concerns, and we have reached a satisfactory resolutionSincerely, Underwriting Services *** State Farm Fire and Casualty Insurance Company
January 10, Revdex.com NUniversity Peoria, IL Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 9, While we cannot share specific details in this public response, our servicing agent
contacted the complainant on January 10, 2018, to address his concerns, and will continue to work with the customer to reach a satisfactory resolutionSincerely, Underwriting Services State Farm Insurance Companies
Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 13, While we cannot share specific details in this public response, our Fire Underwriting Department attempted to contact MsLee on three occasions by phone and left a voicemail on 11/16/2016, 11/17/2016, and 11/18/An explanation was provided regarding the Renters’ Policy premium for the 2016-policy termSincerely, Personal Lines Fire Underwriting Department State Farm Insurance Companies
Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 12, While we cannot share specific details in this public response, our Leadership Department contacted the complainant on February13, 2018, on February 14, 2018, and followed up again on February 26, to address her concerns and we have reached a satisfactory resolutionSincerely, Subrogation Services *** State Farm Mutual Insurance Company
I am rejecting this response because:
The response they gave was not satisfactory it was dismissive of the concerns of the client
I am rejecting this response because: it does not make clear sense
Revdex.com: THE INSURANCE POLICY # 1229-0424-, THE POLICY IS UNDER THE NAME OF *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
April
3, Revdex.com N University StPeoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 27, While we cannot share specific details in this public response, our underwriting department contacted the complainant on March 29, to address their concerns, and we have reached a resolutionSincerely, Fire Underwriting State Farm Insurance Companies
January 12, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number: *** Complainant: *** *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, While we cannot share the specific details in this public
response, our Underwriting Department has reviewed this caseAdditionally, we have notified *** *** of our response via letterWe believe the action we have taken is appropriatePlease let us know if anything further is needed to close this inquirySincerely, Underwriting Services State Farm Insurance Companies
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Initial Business Response /* (1000, 10, 2016/04/13) */
Re: Revdex.com Case Number: XXXXXXXX
Name of Complainant: *** *** ***
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated March 31,
While we cannot share specific details in this public
response, a member
of our Agency Department contacted the complainant on April 8, 2016, to
address her concerns, and we have reached a satisfactory resolution
Sincerely,
February 15, Revdex.com N University Peoria, IL Re: Revdex.com Case # *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 12, While we cannot share specific details in this public response, our Associate in the
Claims Department contacted the complainant on February 11th to address her concernsThe issue is resolved and we have provided a satisfactory explanation to the complainant regarding the claim processSincerely, State Farm Mutual Insurance Company Claims Department, Express 610-361-
Initial Business Response /* (1000, 10, 2016/10/06) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
October 6,
Revdex.com
*** ***
*** ** XXXXX
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for
the opportunity to reply to your correspondence dated September 27, While we cannot share specific details in this public response, our SFPP department contacted the complainant on September 12, 2016, September 30, and October 4, 2016, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution
Sincerely,
SFPP department
State Farm Mutual Automobile Insurance Company -
April 6, Revdex.com NUniversity Street Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 3, While we cannot share specific details in this public response, our claim department
contacted the complainant on April 5, to address her concernsWe will continue to work with the complainant to reach a satisfactory resolutionSincerely, State Farm Auto Claim Department Phone: 1-855-341-State Farm Mutual Automobile Insurance Company