RE: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 2, State Farm has responded to concerns presented by Alberto Chavez on September 22, via phone and our position is firmWe will review and consider any new information if presentedSincerely, Executive Customer Service State Farm Insurance Companies
September 19, Revdex.com *** * *** ***
*** ** *** RE: Revdex.com Case Number #*** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, While we cannot share specific details in this public response,
our underwriting department contacted the customer on September 19, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
January 5, 2018Revdex.comHarrison StreetPeoria, Illinois 61602Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 2, While we cannot share specific details in this public response, our Underwriting
Department researched the concerns and contacted our policyholder to review the concern.Sincerely,Auto Underwriting DepartmentAuto Underwriting DepartmentState Farm Insurance Companies
I am rejecting this response because:
I canceled my life policies on August 18th, State Farm - *** *** did not cancel my life policies until October 5th, I am owed that differenceWith the auto policies, I was quoted $They changed my policy without notice to $($difference)If I was quoted the correct amount I wouldn't of changed companies as I would of been paying more at State FarmThe $I firmly believe I am owed, because that is not my fault if someone misquoted meFor the balance in the drive safe and save I will let goI also have not been issued a check for my Home Owners insurance which should be $1, To make it right with me I need $and my home owners of $1,
April 21, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, While we cannot share specific details in this public response, our Marketing department placed
this consumer on our Do Not Solicit database on April 21, We also contacted our vendor to ensure the consumer information has been deactivated from their systemSincerely, State Farm Marketing Department
January 8, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 2, While we cannot share specific details in this public response, our underwriting
department contacted the complainant via letter mailed on March 8, 2018, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
January 5, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 12/4/While we cannot share specific details in this public response, our SFPP Department attempted contacted with the complainant on 1/5/to address her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm payment Plan Account Specialist 1-888-311-State Farm Mutual Automobile Insurance Co
December 28, 2017Revdex.comHeart of Illinois Revdex.comNUniversityPeoira, IL 61615Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 27, While we cannot share specific details in this public response, our servicing agent has contacted the customer and is working to resolve the concerns raised in his inquiry to you.Best regards,Underwriting ServiceState farm Insurance Companies
September 27, Revdex.com Harrison Peoria, IL Michael Conners Case # To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 9/20/While we cannot share specific details in this public response, a member of our Agency
Department contacted the complainant on 9/26/to address his concerns, and we have reached a satisfactory resolutionSincerely, Agency Sales Administration State Farm Insurance Companies
I am rejecting this response because:
This agency lacks responsiveness and doesn't know how to treat their clients wellThey lied straight to my face and they don't want to take responsibilityThey left an outstanding balance on my account when I don't owe them anythingState Farm doesn't know anything about customer serviceI call and they always transfer me to the fools that couldn't do their job in the first place
September 10, Revdex.com Harrison Peoria, IL Re: Neal Sanghavi To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 6, While we cannot share specific details in this public response, a member of our Agency
Department contacted the complainant on September 11, 2017, to address his concerns, and we have reached a satisfactory resolutionSincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 8/21/While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on 8/25/2017, to address her concernsUnfortunately, the member of Agency
has yet to hear back from MsStoddard but the delay could be due to the recent Hurricane Harvey in the areaSincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
I am rejecting this response because:I have received no correspondence on regards ad why they neglected to cancel my coverage as requested or when they are going to refund my payments
September 22, Revdex.com *** ** ***
*** ** *** Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, While we cannot share specific details in this public response, our
Claim Department contacted the complainant on September 22, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Complex Property Leadership *** Extension ***
April 5, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 3, While we cannot share specific details in this public response, our SFPP Department
contacted the complainant on April 5, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan (888)311-State Farm Mutual Insurance Companies
I am rejecting this response because:I did not hear anything from state farm on August I have no idea what satisfactory resolution they are talking about being reached?
June 6, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 31, While we cannot share specific details in this public response, our underwriting department responded to the customer and has addressed their concernsSincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
November 21, 2017Revdex.comHarrisonPeoria, IL 61602 Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 9, While we cannot share specific details in this public response, our Underwriting
Department contacted the customer on November 16, to address his concerns, and we have reached a satisfactory resolution.Sincerely,*** *** CPCU, CLU, FLMIUnderwriting Team ManagerState Farm Mutual Automobile Insurance Company
Initial Business Response /* (1000, 5, 2016/09/06) */
Contact Name and Title: *** *** owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@statefarm.com
Good morningThe complainant is * valued customer who did in fact transfer regardless of * balance owedShe clearly
misunderstood how far behind she was in making payments to her account
The issue originated when our company attempted to make a customer pre-authorized debit to her account for services renderedThe debit failed/rejected due to either a billing account (her bank or to source to debit) or insufficient fundsHer payments fell behind from that point on
I would be more than happy to personally go over this with herThank you
Initial Consumer Rebuttal /* (3000, 7, 2016/09/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The bill issued to me was dated for AFTER I spoke with them about transferring and made sure I didn't owe them money and the bill does not say that it is from a past due balance in fact all it says is that I owe installments of $Also I am on a monthly plan so if I didn't pay one month then I wasn't coveredThe month of August which you claim is one of the months I owe you for I specifically told your company to NOT take anymore money from my account and to STOP automatic payments so you were illegally attempting to take my money anyway
State Farm Response
RE: Revdex.com Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 2, State Farm has responded to concerns presented by Alberto Chavez on September 22, via phone and our position is firmWe will review and consider any new information if presentedSincerely, Executive Customer Service State Farm Insurance Companies
September 19, Revdex.com *** * *** ***
*** ** *** RE: Revdex.com Case Number #*** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, While we cannot share specific details in this public response,
our underwriting department contacted the customer on September 19, 2017, to address her concerns, and we have reached a satisfactory resolutionSincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
January 5, 2018Revdex.comHarrison StreetPeoria, Illinois 61602Re: Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 2, While we cannot share specific details in this public response, our Underwriting
Department researched the concerns and contacted our policyholder to review the concern.Sincerely,Auto Underwriting DepartmentAuto Underwriting DepartmentState Farm Insurance Companies
I am rejecting this response because:
I canceled my life policies on August 18th, State Farm - *** *** did not cancel my life policies until October 5th, I am owed that differenceWith the auto policies, I was quoted $They changed my policy without notice to $($difference)If I was quoted the correct amount I wouldn't of changed companies as I would of been paying more at State FarmThe $I firmly believe I am owed, because that is not my fault if someone misquoted meFor the balance in the drive safe and save I will let goI also have not been issued a check for my Home Owners insurance which should be $1, To make it right with me I need $and my home owners of $1,
April 21, Revdex.com Harrison Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, While we cannot share specific details in this public response, our Marketing department placed
this consumer on our Do Not Solicit database on April 21, We also contacted our vendor to ensure the consumer information has been deactivated from their systemSincerely, State Farm Marketing Department
January 8, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 2, While we cannot share specific details in this public response, our underwriting
department contacted the complainant via letter mailed on March 8, 2018, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Underwriting Department State Farm Insurance Companies
January 5, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 12/4/While we cannot share specific details in this public response, our SFPP Department attempted contacted with the complainant on 1/5/to address her concerns, and our position is firm, but we will review and consider any new information if presentedSincerely, State Farm payment Plan Account Specialist 1-888-311-State Farm Mutual Automobile Insurance Co
December 28, 2017Revdex.comHeart of Illinois Revdex.comNUniversityPeoira, IL 61615Revdex.com Case Number: ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 27, While we cannot share specific details in this public response, our servicing agent has contacted the customer and is working to resolve the concerns raised in his inquiry to you.Best regards,Underwriting ServiceState farm Insurance Companies
September 27, Revdex.com Harrison Peoria, IL Michael Conners Case # To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 9/20/While we cannot share specific details in this public response, a member of our Agency
Department contacted the complainant on 9/26/to address his concerns, and we have reached a satisfactory resolutionSincerely, Agency Sales Administration State Farm Insurance Companies
I am rejecting this response because:
This agency lacks responsiveness and doesn't know how to treat their clients wellThey lied straight to my face and they don't want to take responsibilityThey left an outstanding balance on my account when I don't owe them anythingState Farm doesn't know anything about customer serviceI call and they always transfer me to the fools that couldn't do their job in the first place
September 10, Revdex.com Harrison Peoria, IL Re: Neal Sanghavi To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 6, While we cannot share specific details in this public response, a member of our Agency
Department contacted the complainant on September 11, 2017, to address his concerns, and we have reached a satisfactory resolutionSincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 8/21/While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on 8/25/2017, to address her concernsUnfortunately, the member of Agency
has yet to hear back from MsStoddard but the delay could be due to the recent Hurricane Harvey in the areaSincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies
I am rejecting this response because:I have received no correspondence on regards ad why they neglected to cancel my coverage as requested or when they are going to refund my payments
September 22, Revdex.com *** ** ***
*** ** *** Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 12, While we cannot share specific details in this public response, our
Claim Department contacted the complainant on September 22, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolutionSincerely, Complex Property Leadership *** Extension ***
April 5, Revdex.com N University Peoria, IL Re: Revdex.com Case Number: *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 3, While we cannot share specific details in this public response, our SFPP Department
contacted the complainant on April 5, 2018, to address her concerns, and we have reached a satisfactory resolutionSincerely, State Farm Payment Plan (888)311-State Farm Mutual Insurance Companies
I am rejecting this response because:I did not hear anything from state farm on August I have no idea what satisfactory resolution they are talking about being reached?
June 6, Revdex.com N University Peoria, IL Re: Revdex.com Case Number *** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 31, While we cannot share specific details in this public response, our underwriting department responded to the customer and has addressed their concernsSincerely, Personal Lines Fire Underwriting State Farm Insurance Companies
November 21, 2017Revdex.comHarrisonPeoria, IL 61602 Re: Revdex.com Case Number ***To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 9, While we cannot share specific details in this public response, our Underwriting
Department contacted the customer on November 16, to address his concerns, and we have reached a satisfactory resolution.Sincerely,*** *** CPCU, CLU, FLMIUnderwriting Team ManagerState Farm Mutual Automobile Insurance Company
Initial Business Response /* (1000, 5, 2016/09/06) */
Contact Name and Title: *** *** owner
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@statefarm.com
Good morningThe complainant is * valued customer who did in fact transfer regardless of * balance owedShe clearly
misunderstood how far behind she was in making payments to her account
The issue originated when our company attempted to make a customer pre-authorized debit to her account for services renderedThe debit failed/rejected due to either a billing account (her bank or to source to debit) or insufficient fundsHer payments fell behind from that point on
I would be more than happy to personally go over this with herThank you
Initial Consumer Rebuttal /* (3000, 7, 2016/09/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The bill issued to me was dated for AFTER I spoke with them about transferring and made sure I didn't owe them money and the bill does not say that it is from a past due balance in fact all it says is that I owe installments of $Also I am on a monthly plan so if I didn't pay one month then I wasn't coveredThe month of August which you claim is one of the months I owe you for I specifically told your company to NOT take anymore money from my account and to STOP automatic payments so you were illegally attempting to take my money anyway