North East A/C

Dear [redacted] ,First I am really sorry for the delay in getting back to you, we have been a bit overwhelmed, we are getting a lot more calls and email then usual, you know its the busy season, but we are getting to it, I hope you can understand that, I see that we have received your frame and and it was prepared for the lab, I know that you had difficulties getting to us, we are really sorry for that, we have not been able to get a lot of calls and emails, please let me know if we should go ahead with your order

case # [redacted] To whom it may concern We are very sorry, but we don't give out our Tax ID which is a Business Protection Privacy

To whom it may concern.I am looking in to this order details and I see the order was canceled and refunded in Full

Dear Customer,I regard herring that you had experienced a inconvenience with the glasses you purchased with us.We do not offer any warranty on the lenses,the quality and the live of the lenses will depend on the way it is being used handled and cleaned.We will stand on the offer to redo the lenses with a 20% discount.SincerelyCustomer support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] I will print the label and return the incorrect frames that were shipped to me in exchange for a full refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:First off, I'm not a HER, I'm a HIM, which shows the horrible customer service yet again, they have already made them wrong twice and told me they would not remake them again or refund me for all of the costThe best they offered was 80% of the cost of the frames, they have shown you the Revdex.com that they are dishonest by what they have said on here in responseThe have caused me migraines literally, they have been rude, and have poor business ethicsThis is the worst company I have ever dealt withPlease step in and have them give me a full refund of the $they have robbed me offI have the glasses packaged and ready to send backThey need to own up to their mistakes x and do what is right I work hard for my money and they have robbed mePlease step in and help me God bless,*** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Customer.I am sorry to inform you that we will not be able to honor the request of a $refund since the order was completed.We will be willing to offer $if that will satisfy youThank you very much for understating.SincerelyCustomer support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedBecause I made several attempts in the last two weeks before contacting you, they have finally refunded me after daysThank you for aiding me in this situation Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As stated in the complaint, I want a refund as soon as possible In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

To whom it may concern.First I would like to apologize about the issue that you had contacting us, we are working on the system to correct this issue.I just send you an email where you can reply with any concern about your order, and a separate email wit ha rerun authorization and the steps to send the order back.Thank You

Dear Customer,As discussed over the phone with you that you want us the ship just the glasses without the lenses since you wasn't able to get the PD in time, we did so and the glasses were delivered to you on the [redacted] of January, I will be more then glad to refund you for the amount charge for the lenses but as long as the case you opened with pay pal is open I cannot do a partial refund for the transaction, so please let me know when the case is closed and I will refund you the amount paid for the lenses immediately

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Hi Dear ***, I am sorry to hear about the size of the frames not being your best fit, and I am sorry abbot for long wait on the phone, we are constantly working to make it fasterI have searched for the emails and I sew your first email on May ** which was last week Wednesday and we had a Holiday on that day, We responded to you On Jun [redacted] which was last week Friday, I see that you are returning your frames and we will be issuingthe refund as discussed once we receive the return,

I an attempt to resolve this problem I have issued a refund of $to your card ending in ***.I hope this will help us close this dispute positively

Hi Dear I am looking into your order and I see the credit was issued on 11:05AM to your MasterCard ending in ***, if you still need more information please contact us at [redacted] we will be happy to help youThank YouCustomer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The seller sent me a piece of junkAnd they're not willing to stand behind the item they sold me unless I pay even MORE moneyThat's no way to do businessIt should have never been a warranty issueI first contacted them less than days from the date that I purchased the watch and I got the same run around answersTypical purchases have at least days in which to return the purchase, especially if it is defective All I want is my money backI trusted the seller was selling quality itemsBut they're notNot if they won't even stand behind what they sell.PLEASE, just give me money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: There was zero resolution to my stolen credit card information along with all other stolen credit card information from other reviews In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Thank you for submitting your requestWe have received your request and are working on responding to you as soon as possibleIf you have any additional information to add to this case, please reply to this email.Thanks in advance for your patience and support.This message was sent to [redacted] in reference to Case [redacted]

Dear ***,I will ship out the correct tramples and return shipping on Wednesday.Please send back the incorrect temples once you receive the shipment.Sincerely Customer support