OppLoans

I spoke Charson and he was awesome, he really helped me through the process and made it very easyOpploans is a great company with low rates and I will continue to use them! Thanks Charson!!!!

I was very impressed with the service that Jacinthia and Christa provide me

My representative John was excellent! Answered all questions without me having to askAwesome personality

We are sorry we were not able to offer a loan at this timeOur marketing literature goes out to tens of thousands of individuals each weekBased on the limited amount of data we have in regards to their credit scores; we deem these individuals Pre-Approved.Once they apply, the customer supplies more specific information to help us determine if they are qualified for a loan, such as there incomeWe encourage you to apply again in days

Sorry for the confusionI would be happy to assist you and review your application to see if there may be something we can do to assist you in this matterI will reach out to you today

This resulted from a technical issue on our end and a refund will be processed immediatelySorry for the misunderstanding

The customer service provided by Charson was awesomeHe was professional and efficient with my request and even called me back with a status on my loanIt was a great experience all around

I would like to recommend Opp Loans as a trusted source of loans that can accommodate many customers throughout our countryI have now had a number of very positive interactions & have had no negative resultsThe staff & Management teams are well trained & have been selected with a wonderful hiring processSimply stated Opp Loans is an excellent lender with fantastic Customer ServiceThanks very much ! Steve [redacted]

Unfortunately, the applicant does not meet the minimum income requirements for the state of OhioI tried unsuccessfully to reach out to her to explain our underwriting criteriaIf she happens to have a second income source that goes into a separate accountwe would happy to revisit and reconsider

Ernesto was very helpful and patient while guiding me through the application process

It only takes less than 15seconds to win or lose a customers concernI had a very simple issue, but guess what? nobody took the extra time because everything is automated, so I called and go the very BESTTamille turned my concern around very quickly and made sure all my questions were addressedWell done Tamille, its because of you that I will recommend friends and family to your organization

I just refinanced my Opploan and again they made it so easy I worked with Charson and he was wonderful Made sure that I was aware of payments, payoff..etc This is the best company to deal with My first loan was also fast and easyI would highly recommend them and hopefully you get to work with Charson

I will reach out to the customer to offer a satisfactory solution immediately [redacted] Director of Sales

The company is very helpful, my mom speak Navajo and very polite gentleman whom help me translate to my mother, my mom needed the money for funeral expenses for a late nephew Thanks to them she can donate money now

I filed my application onlineAt end I was told to call a numberI called and they said they just need to finish my applicationThey read my email address, phone number, and adddress in wrong numerical orderI corrected them and they said they would email mehours later no emailI called back and another female read all numbers back to me wrongI corrected her and she read it back correctlyhours later no email stillDONEIf you don't want my business say it or just say " Denied"

At the customers request, we have adjusted the APR to 24%This will be reflected on the next billing statement on 06/02/

Complaint: [redacted] I am rejecting this response because:How do I change the account that's on my application in order to do this? Sincerely, [redacted] ***

Giovanni provided phenomenal service throughout the entire process of the refinancing of my loan Giovanni is a true professional with integrity, dedication, and provided an exceptional customer experience in helping me And he also showed exceptional patience He gets Stars

Yvette was awesome!!! Very patient and extremely knowledgeableI really appreciate her service and she made me feel better about making my transaction!!!

I had applied for a loan today and was unsure if my uploads for my paystubs had gone throughJessica R went above and beyond to provide exceptional service and looked into the questions I had I appreciate the efforts she put in to see if they could increase my loan a little so I could help out a family memeber in a crisis She is definitely an asset to your company!