OppLoans

Very Pleased with Opploan.com, for the very fast service, as I was advised it would be! My Loan Advocate, "Ibby", was very pleasant & knowledgeable!!

I would not recommend anyone applying for a loan with this company because they send out these pre-approved letters and have you to provide all of your banking and personal information only for it to still be based on whether they approve you or notWhich means they still have your information in there systems after they have denied you the loanIn my mind if you send someone a pre-approved application/letter then there should be some approval even if it is not for the amount requestedEspecially you have obtained all the person's personal informationAnd personally I do not want them to keep my information on file because I will not be using them in the futureThis is not good business practice!

Please reach out directly to me so Ii may resolve this issueI apologize for the miscommunication on our behalf, and would like to offer a loan to your satisfaction

It was a hassle free experience dealing with Lance *** He provided excellent customer service and it was a pleasure working with him

I have corresponded with the client and this issue is resolved to her satisfactionI believe you will be hearing from her in the very near future to rescind the complaint.We thrive on customer satisfaction and take pride in our rating with the Revdex.com.Sincerely, ***
***Director of Sales

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** The number I put in was mis typed it is in fact the *** that has been tagged as spam and has attempted to hack customers accounti do not feel my account is safe or my information at this time

I put my personal information in and bank account information just to receive a email saying that I wasn't approved I want my Personal information removed from this site unless someone can assist me with getting a loan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThank you very much to ***
at Opp Loans for your prompt attention and excellent customer service in resolving this issue.
Sincerely,
*** ***

I have tried unsuccessfully on numerous occasions to reach the complainantI'm sure once we have the opportunity to communicate she will be 100% satisfied with our solutionIf you know of any other methods to reach her outside of the phone number on record it would be appreciatedThank
you for your assistance.*** ***
Opp Loans

Sorry we were not able to offer the preferred amount in this situationI will reach out to the customer to explain our lending policies in the state of TexasWe do lend up to $4,000, however, customers must qualify for this amount with specific income criteria.
The customer is still
qualified for a loan and we look forward to serving her needs as soon as she gives us the approval to proceed

Tamille was the most experience and Awesome person working with me on getting this loanShe understood my need and worked diligently to get me approvedTruly a God SentThanks

Ibtihale *** of OppLoans provided me with fantastic service! She was very courteous, knowledgable, and quick! She communicated with me every step of the way and made getting a loan a very positive experience for me5/stars :)

Very quick and helpfulEasy to do

I will reach out to the customer immediately and refund her payment of April 28thI will also significantly lower her interest rate to make the payment more affordable

The customer did not meet the minimum income requirement for the state of GeorgiaWe would gladly attempt to assist herWe reached out to her and we are waiting for a response so we may review the application and offer assistance.Please have her call me directly at ***Thank you !

Satisfied with the customer service; very friendly and helpful

We apologize that we were unable to offer a loan at this timeThe documentation provided did not meet the required criteria of our underwriting departmentPlease consider re-applying in days and we will try to provide a loan at that time

Please have this customer reach out to me directlyI would like to assist in helping secure a loan(I will also call directly right away to assist.)

We report to our three credit bureau's the first week of the monthThis information will be updated by this Friday, October 6th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***