OppLoans

Complaint: [redacted] I am rejecting this response because:The documentation that was submitted shows transaction history in the last days and it also shows direct deposit from employer..Your company received everything that was ask of meI don’t understand what the issue is if I was able to get my online banking set up I would have done so but my financial institution online banking system is down at the time Sincerely, Keauon [redacted]

I worked with OppLoans and got approved for a good amount and payment planMy credit is not the greatest so I was so happy that they were able to work with meJessica stayed on top of my application the entire timeI was able to get approved in about an hour from submitting my application thanks to Jessica!

Great news ! We were able to get our Underwriting Department to approve the loan application; and the customer will have his funds tomorrow morning

Complaint: [redacted] I am rejecting this response because: I do not trust them Sincerely, [redacted]

NO Stress, very courteous staff

It took about less than sec to deny my requestI know I don't have good credit but really I hit submit and automatically get the denied screenSeems fishy to meNow they have my personal information, which I'll be changing! Do not apply, if it seems to good to be true it probably is

This customer is a victim of fraudulent activityOur legal department will be reporting this transaction to the [redacted] of Michigan and IllinoisI will reach out to the customer to offer advice as to their action planWe have had previous experience with this type of scam misrepresenting our companyFrom our previous research, this fraudulent company representing themselves as OppLoans are located somewhere over seas

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meI spoke personally to [redacted] personally, and my issue was addressed immediately, professionally, and I'm overly satisfied with my end result I recommend this company highly after this experienceThank you ALL for your assistance in this matter Sincerely, [redacted]

We will file an Automated Universal Dataform (AUD) with all three bureaus to update the account to good standing; paid in full immediately Sorry for the inconvenience

Lance was great and very professional and knowledgeable and explain everything greatIt was a pleasure and at the end my loan was approved quick so thanks Lance you rock

Complaint: [redacted] I am rejecting this response because: IIt dies not answer any questions as to why my loan balance is as high as it is after paying on it for a yearMy balance should be well under not after paying on it for a yearPlus why do the finance charges decrease? Sincerely, [redacted] ***

Rest assured, your information is safe and confidential with OppLoansIt appears you must have typed in the wrong number when you were checking up on usOur number is [redacted] The number that you typed was [redacted] That number DOES appear to be a scamBut I will call you today to ease your stress and assist you in your loan application

I have attempted through phone messages and e-mail to assist this customerI would like to resolve this issue by offering her as loanPlease have her reach me directly so I may assist in this matter immediately

I was a little nervous at first because this was my 1st loan with OppLoanMrCharsom walked me through the entire process and got me approve for the entire amountHe stayed on the phone until I completed my loan applicationHe ensured everything went smoothlyMrCharsom was very knowledgeable, polite and professional I wish everyone was like him I absolutely recommend OppLoan to anyone who needs emergency fundingOppLoan verification process was excellent Mr Charsom thank you for everythingKeep up the good work!!!

I applied for a loan with Opp and I had the money I needed in less than hoursMy loan officer Makita worked with me through a couple of issues and her response was very quick she stayed with me through the whole process until I got the approval of my loanShe was very proficient and very cordial she made my experience a good one

OppLoans values all it’s customers and works hard to provide industry leading customer serviceIn this case, we can offer Ms [redacted] the ability to set up a payment arrangement for one full paymentWhen that payment is received, we will place the account back into an ACTIVE and also update the entry to credit reporting companies to a CURRENT status with no history of past due delinquency

Evette, She was so helpful she made sure all my questions were answered and made sure I understood everything as well.! Wonderful customer service

My agent Charsom [redacted] was very expedient, helpful, kind and professionalHe helped me with the loan process every step of the way and made continuous follow-ups Ensure that I was taking care ofI appreciate his Professional Knowledge and attitude and guiding me the process successfully my loan expeditiously

This complaint has been resolvedWe were able to offer the loan to the customer to her satisfaction

I will reach out to customer first thing today to see if I may offer a resolution