Paramount Equity Mortgage

I had an excellent experience with this organizationExpedient, efficient and honest

From the first time I spoke with Chris at Paramount I new I was getting straight answers to my questionsWitch started a great working relationship to complete what I needed doneI would recommend Paramount and Chris to all friends & family*** ** ***

I am rejecting this response because:I have not recieved a refundThey promised me one but I have not recievex the refundAlso, I had asked to have a different appraiser do my appraisal due to a conflict of interest and the failed to provide me with a different appraisal at the time original appraisal was being performedI wish to have my original appraisal fee of $refunded as well

Kimberly S*** is the lady that I had the pleasure working with at Paramount Equity Mortgage when I refinanced my Home in December of at 2.875% Kimberly walked me through all the steps one at a timebecause I had never signed papers on line Kimberly made it very easy Then I bought a new house and closed on this house in April again I could not have had a better experience Low Rates kind and helpful we can give Paramount Equity a great score*** *** from Cordova TN

I had a great experience with Brian He responded to all my communications getting back quickly He gave me several plans what we could do and I picked the one that best fit my situation I have already recommended him to my cousin and will be using him again to roll into a conventional loan

It exceeded my expectation

I made a loan with Paramount MGT, In which I was lied to and misled into believing that certain items that they wanted paid would be stricken from closing statementI was told that the final settlement would not contain these items, as they were not legitimate, and I was in the process of clearing them upThe Sales people kept telling me not to worry and sign the papers, and also told to back date my signature on documents
The final closing statement still had the items on it, but was told the settlement would not effected and the items would be removedI struck through the items in question and initialed each item I was told would not be included with the closer's full knowledge and I questioned him on it
I called the Regional Director for Paramount and got no resolve, just a runaround The people who did they loan would not return calls
I felt that they were running me over and bulling me because of my age (76) and thought I'd go away
I have e mails, text, phone c

While the company has great up front offer, they have failed to make a follow through for months Done with their too busy staff to do a VA Loan RefinanceTotally not impressed and unwilling to recommend themPerhaps a business model rework, add staff, or checking their processes might improve their operation In the mean time, I'm one retired E-with years that will take my business anywhere else

Financing or refinancing a home can be daunting ! That's why we really appreciated the assistant and effort that Kimberly S*** provided us.We would highly recommend her to anyone in need of her services

Andrew S*** was our loan officer and we could not have been any happier with him, in fact, this is the second time we have used Andrew and Paramount for our mortgage needsAndrew is helpful and always willing to go the extra mile to get what we need completed We will definitely use him for any future mortgage needs that we have

Paramount Equity was honest in what they could do for my refinanceThey were upfront with numbers and it did not change from the initial quote to the final disclosureI appreciated the way I always got answers to my questions which afforded me the opportunity to choose what was best for my refinancing needs

Paramount Equity Mortgage: Excellent experienceSenior Specialist Heath Einmo handled VA Home Mortgage (2nd time) with no pressure, and positive results

I recently refinance my home loan with Paramount Equity and I worked with Patrick C** and Andrea S*** I was very pleased with their support, explaining each set as we went thru the process I appreciated the quickness of their process to get the loan closed Both were very pleasant to work with I would recommend Paramount to any of my friends or family

In January/February I was looking into refinancing with LoanPal I completed the numerous steps and gave my credit card information to charge a $home appraisal fee It was then deemed that I was not financially able to refinance on my own When I received a phone call from the appraiser I cancelled the appraisal and let him know that I was not approved to refinance The $was never credit back to my credit card I opened a dispute with my creditor and contacted the LoanPal representative, ***, that I was working with asking to have the funds placed back into my account As of today, 5/17/18, I have not received the $for the pre-paid appraisal that did not transpire Any assistance you could give me would be much appreciated Thank you in advance,
Regards,
Judith Clark

Charles was greatEverything went right on time

first time doing a refithey made a complicated process very clear and straight forwardwould do business with them again

paramount said if I supply them with a better offer they will meet or beat the offer, competitor had offer of included appraisal, this company made me pay for the appraisal
paramount customer representative very unstable, spoke to about different people in my process, with competitor only a couple of years ago only spoke to
parmount loan representative tried to bully my insurance company into giving them information, now mind you I'm in a contract and on paper it's OK for them to request this information from my insurance company and this I 110% completely understand They did request the information and my insurance company stated that my home would not have coverage until the loan with paramount was closed They called my insurance company to explain the information during a party call, Yes, I was on the phone My insurance company didn't answer and he left a message then said "I have xxxx on the phone, xxxx can you confirm", I stated this is xxxx on the pho

Kimberly S*** at paramount mortgage was the one who took the time to help us through our loan process we were very pleased with everything

I started my loan process at Loan Pal with Josh and he followed me through to the very endI am a widowed mom with many many questionsJosh was extremely patient and answered every question with a very positive attitude! I will most definitely work with Josh again in the future as well as recommend him to anyone looking to find your dream home or refinance

On July 6, 2017, I was contacted by Paramount Home Equity to see if I was interested in refinancing my mortgageI explained to the gentleman, *** *** that I financed with Paramount months prior During the conversation *** spoke incessantly and during our conversation and without my authorization *** performed a hard pull on my credit I immediately asked him why he pulled credit and he said it’s no big deal and that his manager could get the inquiry removed from my credit report and it would not impact my score Paramount Home Equity violated my trust and my privacy I was not in the market to refinance but I did listen as a courtesy to *** *** Unfortunately that courtesy was not reciprocal*** was rude, aggressive and cared very little about me as the clientMy credit score went down as a result of ***’s careless actionsI followed up with his manager who assured me that he would check into the matter and would contact me It's been months since t