I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of July 27, to Melissa I***, of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter has been resolved directly with Mr [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Marla T***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ('Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility Is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates"}RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter was resolved directly with Ms [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards, [redacted]
RE: [redacted] Revdex.com Case # [redacted] Dear Ms***: I am an in-house counsel with R.CI, LLC ("RCI")Plea.Se be advised that your email of December 27, to Rita C [redacted] , of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the· opportunity to become Members by entering into a subscribing membersl1ip agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCl's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vaGation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter has been resolved directly with Mr [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.RCI did not resolve the matter directly with meThey offered me nothing and said they were closing the file They persisted in saying it was my fault that I didn't basically read between the lines and know that I'd have to pay thousands of dollars more for a vacation that they advertised for $On top of it, they billed me $259.00, not the amount they advertisedSince then, I received another email for the same offer and I replied to them to stop lying, as they know the vacation would be more than the mere $that they advertiseRCI offered no resolutionThey placed all the blame on me for their advertising and said I should have known there would be more fees and said I was told there would beThe advertisement said there May be more feesYet, RCI knew for a fact there would be more fees that would be be a substantial amount - thousands of dollarsA fair resolution would be for RCI to refund me the $that they charged meI didn't need RCI for anythingI didn't exchange weeksI got nothing for the $RCI said I paid for them to arrange a vacationI have always arranged my own vacation for decades at all-inclusive and needed no agency or company to do it for meI go directly to the resorts websites to arrange vacations Regards, [redacted]
Initially, by way of background, RCI is an independent timeshare exchange company that offers Its subscribing members ("Members) a variety of benefits, including facilitating the exchange of timeshare Intervals for an exchange feeRCI enters Into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as ba how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI Is not engaged In a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, sealer of vacation ownership or accommodating party (collectively the."AffIllatese)RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter was resolved directly with Ms***Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, Maria***
June 16, [redacted] Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN RE: [redacted] Revdex.com Case # [redacted] Dear Ms***: I am an in-house counse_I with RC!, LLC ("RCI")Please be advised that your email of May 25, concerning the_ above referenced matter has been forwarded to my attention for further handlingI write in .re!J:pbnse to your email By way of background.' RCI is an independent timeshare exchange company that offers its subscribing members ;(?Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn".offer their timeshare purchasers the opportunity to become Membersby entering into a subspribing membership agreement with RCI to which certain terms and conditions apply, Membership is voluntary and RCl's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member As previously stated in our letter of May 18, 2017, RCI does not own, develop, market or sell vacation ownershipIn addition, RCI was not a party to the timeshare purchase transaction involving [redacted] ***Accordingly, RCI is unable to assist with Mr [redacted] 's request for a refund of his timeshare ownership purchaseAccordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaintLaura D***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]
I am an in-house paralegal with RCI, LLC ("RCI")Please be advised that your email of September 13, to [redacted] , of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your emailInitially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCdoes not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter has been resolved directly with Ms***Accordingly, we are closing our file on this matterThank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of May 22, to [redacted] ***, of RCI, concerning the above referenced matter has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that we have attempted to contact Ms [redacted] and have been unsuccessful in reaching her to discuss her complaintAccordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, [redacted] ***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of February 3, to Melissa ***, of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRd! does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member, Please be advised that we have placed Mr [redacted] on the do not call list, per his requestAccordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very Truly Yours, Maria T***
I am an in-house paralegal with RCI, LL("RCI")Please be advised that your email of July 19, to [redacted] , of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your emailInitially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter has been resolved directly with Ms [redacted] Accordingly, we are closing our file on this matter.Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter was resolved directly with Mr [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, Marlia [redacted] ***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of April 22, to Melissa [redacted] of RCI, concerning the above referenced matter has been forwarded to my attention for further handlingI write In response to your emailInitially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RC!Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RC!RCI Is not engaged in a Joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entitles each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter was resolved directly with [redacted] Accordingly, we are closing our file on this matterThank you for giving us the opportunity to respond to this complaint Maria ***
Please see attached response. Thank you.Via Electronic Service July 12, 2017 [redacted] *** BBB of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] BBB Case # [redacted] Dear Ms.... ***: Please be advised that your email of July 12, 2017 concerning the above referenced matter has been received by our offices. We write in response to your email. Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (“Members”) a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI’s relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the “Affiliates”). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that we are currently researching this matter and upon completion of our research we will respond accordingly. Thank you for giving us the opportunity to respond to this complaint. Very truly yours, RCI, LLC 14 Sylvan Way ? Parsippany, NJ 07054 USA A Wyndham Worldwide Company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Good Afternoon, Revisiting the Revdex.com site and it says that a response is needed. We have submitted an initial response on 12/21/2016. Please see attached same initial response with fax confirmation. Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of July 27, to Melissa I***, of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter has been resolved directly with Mr [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Marla T***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ('Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility Is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates"}RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter was resolved directly with Ms [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards, [redacted]
RE: [redacted] Revdex.com Case # [redacted] Dear Ms***: I am an in-house counsel with R.CI, LLC ("RCI")Plea.Se be advised that your email of December 27, to Rita C [redacted] , of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the· opportunity to become Members by entering into a subscribing membersl1ip agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCl's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vaGation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter has been resolved directly with Mr [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.RCI did not resolve the matter directly with meThey offered me nothing and said they were closing the file They persisted in saying it was my fault that I didn't basically read between the lines and know that I'd have to pay thousands of dollars more for a vacation that they advertised for $On top of it, they billed me $259.00, not the amount they advertisedSince then, I received another email for the same offer and I replied to them to stop lying, as they know the vacation would be more than the mere $that they advertiseRCI offered no resolutionThey placed all the blame on me for their advertising and said I should have known there would be more fees and said I was told there would beThe advertisement said there May be more feesYet, RCI knew for a fact there would be more fees that would be be a substantial amount - thousands of dollarsA fair resolution would be for RCI to refund me the $that they charged meI didn't need RCI for anythingI didn't exchange weeksI got nothing for the $RCI said I paid for them to arrange a vacationI have always arranged my own vacation for decades at all-inclusive and needed no agency or company to do it for meI go directly to the resorts websites to arrange vacations Regards, [redacted]
Initially, by way of background, RCI is an independent timeshare exchange company that offers Its subscribing members ("Members) a variety of benefits, including facilitating the exchange of timeshare Intervals for an exchange feeRCI enters Into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as ba how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI Is not engaged In a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, sealer of vacation ownership or accommodating party (collectively the."AffIllatese)RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter was resolved directly with Ms***Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, Maria***
Please see our response attached Thanks
June 16, [redacted] Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN RE: [redacted] Revdex.com Case # [redacted] Dear Ms***: I am an in-house counse_I with RC!, LLC ("RCI")Please be advised that your email of May 25, concerning the_ above referenced matter has been forwarded to my attention for further handlingI write in .re!J:pbnse to your email By way of background.' RCI is an independent timeshare exchange company that offers its subscribing members ;(?Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn".offer their timeshare purchasers the opportunity to become Membersby entering into a subspribing membership agreement with RCI to which certain terms and conditions apply, Membership is voluntary and RCl's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member As previously stated in our letter of May 18, 2017, RCI does not own, develop, market or sell vacation ownershipIn addition, RCI was not a party to the timeshare purchase transaction involving [redacted] ***Accordingly, RCI is unable to assist with Mr [redacted] 's request for a refund of his timeshare ownership purchaseAccordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaintLaura D***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted]
I am an in-house paralegal with RCI, LLC ("RCI")Please be advised that your email of September 13, to [redacted] , of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your emailInitially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCdoes not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter has been resolved directly with Ms***Accordingly, we are closing our file on this matterThank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of May 22, to [redacted] ***, of RCI, concerning the above referenced matter has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that we have attempted to contact Ms [redacted] and have been unsuccessful in reaching her to discuss her complaintAccordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, [redacted] ***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of February 3, to Melissa ***, of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your email Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRd! does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member, Please be advised that we have placed Mr [redacted] on the do not call list, per his requestAccordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very Truly Yours, Maria T***
I am an in-house paralegal with RCI, LL("RCI")Please be advised that your email of July 19, to [redacted] , of RCI, concerning the above referenced matter, has been forwarded to my attention for further handlingI write in response to your emailInitially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter has been resolved directly with Ms [redacted] Accordingly, we are closing our file on this matter.Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T***
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCIIndividuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCIRCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member Please be advised that this matter was resolved directly with Mr [redacted] Accordingly, we are closing our file on this matter Thank you for giving us the opportunity to respond to this complaint Very truly yours, Marlia [redacted] ***
I am an in-house associate paralegal with RCI, LLC ("RCI")Please be advised that your email of April 22, to Melissa [redacted] of RCI, concerning the above referenced matter has been forwarded to my attention for further handlingI write In response to your emailInitially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange feeRCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions applyMembership is voluntary and RCI's relationship with its affiliated resorts is limitedRCI does not own, develop, market or sell vacation ownershipEach resort facility is independently owned and operatedThe owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RC!Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RC!RCI Is not engaged in a Joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership or accommodating party (collectively the "Affiliates")RCI and the Affiliates are separate and distinct entitles each with separate and distinct contracts with the consumer/MemberPlease be advised that this matter was resolved directly with [redacted] Accordingly, we are closing our file on this matterThank you for giving us the opportunity to respond to this complaint Maria ***
Please see attached response. Thank you.Via Electronic Service July 12, 2017 [redacted] *** BBB of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] BBB Case # [redacted] Dear Ms.... ***: Please be advised that your email of July 12, 2017 concerning the above referenced matter has been received by our offices. We write in response to your email. Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (“Members”) a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI’s relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the “Affiliates”). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that we are currently researching this matter and upon completion of our research we will respond accordingly. Thank you for giving us the opportunity to respond to this complaint. Very truly yours, RCI, LLC 14 Sylvan Way ? Parsippany, NJ 07054 USA A Wyndham Worldwide Company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Good Afternoon, Revisiting the Revdex.com site and it says that a response is needed. We have submitted an initial response on 12/21/2016. Please see attached same initial response with fax confirmation. Thank you
Please see attachment
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***