I am an in-house paralegal with RCI, LLC ("RCI"). Please be advised that your email of July 19, 2016 to [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email. Initially, by way of background, RC1 is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RC1 as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RC1. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that we spoke with Ms. [redacted] and this matter has now been resolved. Accordingly, we are re-closing our file on this matter. Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T[redacted]
I am an in-house associate paralegal with RCI, LLC ("RCI"). Please be advised that your email of March 8, 2016 to Melissa [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email.
Initially, by way of...
background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into 'affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters On its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member.
Please be advised that this matter has been resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter.
Thank you for giving us the opportunity to respond to this complaint.
Very truly yours, Maria [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Anyone who reads company's responds will find that this is a kind of legal disclaimer and doesn't reference actual case and financial damages. For example, it doesn't say that my original points illegally taken were restored. As well as it doesn't say that several hundreds of $$$ were returned back to may credit card. Please have the business respond back with statement how many points were restored back and how much $$$ were credited back and on what date.I wait for proper response with all facts and numbers.
Regards,
[redacted]
I am an in-house paralegal with RCI, LLC ("RCI"). Please be advised that your email of September 13, 2016 to [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email. Initially, by way of background, RCI...
is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RC1 does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that this matter has been resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter. Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,[redacted]
I am an in-house associate paralegal with RCI, LLC ("RCI"). Please be advised that your email of September 22, 2015 to Melissa [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email.
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated. resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RC1 and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member.
Please be advised that this matter has been resolved directly with Mr. [redacted] on October 1 when he spoke directly to Melinda [redacted], our customer service legal liaison. Accordingly, we have closed our file on this matter.
Thank you for giving us the opportunity to respond to this complaint.
Maria T[redacted]
I am an in-house paralegal with RCI, LL.0 ("RCI"). Please be advised that your email of July 19, 2016 to [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email. Initially, by way of background, RCI is...
an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that this matter has been resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter.Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T[redacted]
I am an in-house counsel with Rd. LLC ("RU). Please be advised that your email of May 3, 2017 concerning the above referenced matter has been forwarded to my attention for further handling. I write in response to your email.Initially, by way of background, RCI is an independent timeshare exchange...
company that offers its subscribing members (Members) a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of Rd. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of Rd. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member.Please be advised that this matter was resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter.Thank you for giving us the opportunity to respond to this complaint. Very truly yours, Laura D[redacted]
Please see our initial response. Thank you. Via Electronic Service October 30, 2017 [redacted] Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] Revdex.com Case # [redacted] Dear...
Ms. [redacted]: Please be advised that your email of October 27, 2017 concerning the above referenced matter has been received by our offices. We write in response to your email. Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (“Members”) a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI’s relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the “Affiliates”). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that we are currently researching this matter and upon completion of our research we will respond accordingly. Thank you for giving us the opportunity to respond to this complaint. Very truly yours, RCI, LLC 14 Sylvan Way ? Parsippany, NJ 07054 USA A Wyndham Worldwide Company
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,[redacted]
March 23, 2017 Revdex.com of Central Indiana 151 N. Delaware Street #2020 lndianapoll$, IN 46204 RE: [redacted] Revdex.com Case # [redacted] Dear Ms. [redacted]: I am an in-house counsel with RCI, LLG ("RGI'). Please be advised that your...
email of March 20, 2017 concerning the above referenced matter has been forwarded to my attention for further handling. Iwrite in response to your email. Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, Including facilitating the exchange of timeshare intervals for an exchange fee. RC! enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity_ to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCl's relationship with its affiliated resorts ls limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent oi RGI as to how to manage its daily business affairs, and has actecl in all such matters on its own behalf, without the control or supervision of RC!. Individuals employed by RCI affiliated ·resorts are employees of the resort and are not employees of RCI. RGI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities eacl1 with separate anddistinctcontracts with the consumer/Member. Please be advised that this matter has been resolved directly with [redacted]. Accordingly, we are closing our file on this matter. Thank you for giving us the opportunity to respond to this complaint. Very truly yours,Laura D[redacted]
Please see attached response. Thank you.
I am an in-house paralegal with RCI, LLC ("RCI"). Please be advised that your email of July 19, 2016 to [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email. Initially, by way of background, RC1 is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RC1 as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RC1. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that we spoke with Ms. [redacted] and this matter has now been resolved. Accordingly, we are re-closing our file on this matter. Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T[redacted]
I am an in-house associate paralegal with RCI, LLC ("RCI"). Please be advised that your email of March 8, 2016 to Melissa [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email.
Initially, by way of...
background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into 'affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters On its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member.
Please be advised that this matter has been resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter.
Thank you for giving us the opportunity to respond to this complaint.
Very truly yours, Maria [redacted]
Please see our response attached.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Anyone who reads company's responds will find that this is a kind of legal disclaimer and doesn't reference actual case and financial damages. For example, it doesn't say that my original points illegally taken were restored. As well as it doesn't say that several hundreds of $$$ were returned back to may credit card. Please have the business respond back with statement how many points were restored back and how much $$$ were credited back and on what date.I wait for proper response with all facts and numbers.
Regards,
[redacted]
I am an in-house paralegal with RCI, LLC ("RCI"). Please be advised that your email of September 13, 2016 to [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email. Initially, by way of background, RCI...
is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RC1 does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that this matter has been resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter. Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Regards,
[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,[redacted]
Please see the attached response. Thank you. Regards, Lorraine C[redacted]
Please see attached. Thank you.
What they verbally told us is not the same as what they had us sign.
I am an in-house associate paralegal with RCI, LLC ("RCI"). Please be advised that your email of September 22, 2015 to Melissa [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email.
Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated. resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RC1 and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member.
Please be advised that this matter has been resolved directly with Mr. [redacted] on October 1 when he spoke directly to Melinda [redacted], our customer service legal liaison. Accordingly, we have closed our file on this matter.
Thank you for giving us the opportunity to respond to this complaint.
Maria T[redacted]
Please see attachment. Thank you. Regards, [redacted]
Please see the attached response. Thank you.
I am an in-house paralegal with RCI, LL.0 ("RCI"). Please be advised that your email of July 19, 2016 to [redacted], of RCI, concerning the above referenced matter, has been forwarded to my attention for further handling. I write in response to your email. Initially, by way of background, RCI is...
an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that this matter has been resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter.Thank you for giving us the opportunity to respond to this complaint.Very truly yours,Maria T[redacted]
Please see our attached response. Thank you.
I am an in-house counsel with Rd. LLC ("RU). Please be advised that your email of May 3, 2017 concerning the above referenced matter has been forwarded to my attention for further handling. I write in response to your email.Initially, by way of background, RCI is an independent timeshare exchange...
company that offers its subscribing members (Members) a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI's relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of Rd. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of Rd. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the Affiliates"). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member.Please be advised that this matter was resolved directly with Ms. [redacted]. Accordingly, we are closing our file on this matter.Thank you for giving us the opportunity to respond to this complaint. Very truly yours, Laura D[redacted]
Please see our initial response. Thank you. Via Electronic Service October 30, 2017 [redacted] Revdex.com of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204 RE: [redacted] Revdex.com Case # [redacted] Dear...
Ms. [redacted]: Please be advised that your email of October 27, 2017 concerning the above referenced matter has been received by our offices. We write in response to your email. Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members (“Members”) a variety of benefits, including facilitating the exchange of timeshare intervals for an exchange fee. RCI enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCI’s relationship with its affiliated resorts is limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent of RCI as to how to manage its daily business affairs, and has acted in all such matters on its own behalf, without the control or supervision of RCI. Individuals employed by RCI affiliated resorts are employees of the resort and are not employees of RCI. RCI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the “Affiliates”). RCI and the Affiliates are separate and distinct entities each with separate and distinct contracts with the consumer/Member. Please be advised that we are currently researching this matter and upon completion of our research we will respond accordingly. Thank you for giving us the opportunity to respond to this complaint. Very truly yours, RCI, LLC 14 Sylvan Way ? Parsippany, NJ 07054 USA A Wyndham Worldwide Company
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,[redacted]
March 23, 2017 Revdex.com of Central Indiana 151 N. Delaware Street #2020 lndianapoll$, IN 46204 RE: [redacted] Revdex.com Case # [redacted] Dear Ms. [redacted]: I am an in-house counsel with RCI, LLG ("RGI'). Please be advised that your...
email of March 20, 2017 concerning the above referenced matter has been forwarded to my attention for further handling. Iwrite in response to your email. Initially, by way of background, RCI is an independent timeshare exchange company that offers its subscribing members ("Members") a variety of benefits, Including facilitating the exchange of timeshare intervals for an exchange fee. RC! enters into affiliation agreements with resorts and those resorts, in turn, offer their timeshare purchasers the opportunity_ to become Members by entering into a subscribing membership agreement with RCI to which certain terms and conditions apply. Membership is voluntary and RCl's relationship with its affiliated resorts ls limited. RCI does not own, develop, market or sell vacation ownership. Each resort facility is independently owned and operated. The owner/operator has never been required to obtain the consent oi RGI as to how to manage its daily business affairs, and has actecl in all such matters on its own behalf, without the control or supervision of RC!. Individuals employed by RCI affiliated ·resorts are employees of the resort and are not employees of RCI. RGI is not engaged in a joint venture, partnership or agency relationship with any affiliated resort, developer, marketer, seller of vacation ownership, or accommodating party (collectively the "Affiliates"). RCI and the Affiliates are separate and distinct entities eacl1 with separate anddistinctcontracts with the consumer/Member. Please be advised that this matter has been resolved directly with [redacted]. Accordingly, we are closing our file on this matter. Thank you for giving us the opportunity to respond to this complaint. Very truly yours,Laura D[redacted]