Worst customer service on the planet
I bought items at Walmart, and they double charged my credit card for the transactionSo now, after two hours of various levels of walmart employees transferring me from one to another, and telling me that I need to do their legwork (collecting paperwork to bring to them) to get my money back, I was on hold for minutes waiting for their e-business pros to figure this mess outWalmart is not staffed by customer service representativesMore accurately they are professional BS artists, well versed in passing the buck
I've been waiting on a refund that Walmart promised me back in OctoberTheir photo machine was down and they were not able to print out my invitationsThey claimed to have refunded me but that is not the caseI've reached out multiple times and still get it will happen answerAt this point I am going to dispute it with my bank Monday morning
My Walmart account was hacked and over $in gift cards stolen from my accountCustomer service promised a refund on occasions but now say noMy account was hacked, my savings catcher gift card was used by someone in California, and NO ONE at Walmart customer service is able to help meAfter being told I would receive a refund, they now say they are not responsible for the theft and refuse to offer a refund for the stolen money (over $was stolen!) and their customer service has lied to me, hung up on me, promised me I would have a refund in a timely manner (it's been over a month) and they have now sent me an email telling me changing my password will solve the problemIf anyone uses savings catcher, they should know that this will NOT solve the problem since thieves still have my savings catcher gift card number.They are sending the issue again, for the third time, to a mysterious "tier 2" groupa group who has no contact number or email so you can't speak to them directly
Failure to honor your written Price Match PolicyAdvertising
Chicken Legs were advertised at *** *** *** *** in Bossier City, Lafor $ per poundNo Particular Brand of chicken was specified in the adI placed three packages in my basket at the Walmart Store on Airline Dr in Bossier City, LaWhen I went to check out the cashier didn't know how to price match the itemShe asked another cashier how toThe other cashier replied that price was too cheap for chicken legsI had the newspaper ad in my hand to show the priceThat cashier was rude to me about itI asked to see the Store Manager and they said he was on vacationThen they found someone named *** who was supposed to be a ManagerHe told me that they could not sell the chicken for that price as it would cause them to lose money on itHe refused to sell it for the advertised priceHe then took the packages back to the coolerThis happened at the Walmart Store on Airline Drin Bossier City, LaThe d
Went into walmart located in Ontario/Mansfield, OH to purchase a infant carseatI came across one that I was really interested in and notice that there was only a display model, no merchandise not even a sticker advertising the cost of the carseatI located an associate to help me either locate the product for sale or assist me with ordering it online...I was told that I would not be sold a display model (never insisted or inquired that I would be) but ok and that they no longer carried this particular modelWhich raised my level of frustrationAll the while the walmart associates made me feel as though it was my error and that I should just pick another carseat! I was livid by the way the situation was being handled by not associate but all the associates that I came into contact with (total of 3)
I pulled up to my local neighborhood walmart in martinez ga yesterday to fill up with gas to go to workI put in my walmart debit card and proceeded to pay for my gas just like I have done a lot of timesNO ONE SAID ANYTHING ABOUT BEING OUT OF GAS! When it said to begin fueling there was no fuelThen spoke with the cashier and said they were out of regular gasI cancelled the transaction and thats when the fun beginI got a $hold put on my debit card even tho I received NO GAS!!!! Because the hold was put on my cardI had an automatic payment get denied thus adding a late payment charge I have spoken with walmart money card (btwgotta love overseas foreign customer service) and even the walmart storeWhat a joke that wasI was told it would be removed next week$is like $when you are trying to get medicine and supplies in preparation for a impending hurricane headed our wayI have been a consistent customer of this store since the day it openedFrom my prescriptions to gas to groceries it was my favorite storeThe store manager I spoke to was a jokeI am done with this store!!! Customer service sucks!!!!
Well I walked out of walmart with an ironic receipt that might of as well never existed for the good it did me when I stupidly gave the service desk walmart employee my money to try to send to a friend in Florida, they say 10min and its there, it wasnt, so I drove home hoping by morning thigns would be resolved because all their tracking site said was "no record of transaction"i called the number on the receit, and it turns out its MoneyGram I am dealing with, who tells me after a bunch of questions about ME I have to go to any moneygram and call them backSeeing that walmart is the only literal moneygram in miles of the ski town I live in, I tried, and because it was past moneygrams redicolous hours, they simply hung up on walmart, which btw refused to take any responsability or issue a refund, in fact they treated me like I am a scammer or something who has nothing better to do than print receits because the computer record they had that said "customer must call moneygram" to thgem meant I must personally call moneygram and resolve this and its not their problem and if I make a fuss they will remove me from the storethis was very distressing, I returned the next day during correct hours, to be told again I must personally call moneygramso I did on speakerphone because at this point I was fed up and frankly collecting evidence for the lawsuit I was seeing walmart was happy to engage me in since they literally said if I have a problem I can take them to court if I have that much money to wasteand I record all calls for reasons I wont get into here, but basically they had to hear moneygram tell me, that me calling on my phone is as stupid as I told walmarts manager at the support desk that btw was the it who sold me the moneyorder never saying a word about moneygram, and the only signs they had said something about a service called Riolong story short, as soon as moneygram talked to someone claiming to be a walmart rep, because they called from the walmart phone line(cuz spoofing services dont exist, sigh) they suddenly asked to talk to me, at which point they finally asked question about the person I sent to, when it was already way past any reasonable time they needed money that arrives in 10min since I had to make two seperate trips to walmart on different days to fix it, and the whole time moneygram apperantly was protecting me from fraud, because they neither believed I was really the person sending, and when that was clearly proven I asked for what possible reason did they put my order on special "no refunds no nothing until we get a call in person from a moneygram location" and the guy at walmart at the support desk thats the manager said that literally never EVER happenedso what they should of been trained for when it doesBecause I lost a friend who lent me money and then thought I was lying because neither walmart nor moneygram were remotely trying to resolve this bs, and then told me it was because I was sending to an suspect locationnot the person, but locationthis is staggeringthe location I put down was floridaas in the stateand this somehow justified them in making me jump through whatever hoops they demand, and walmart said until I resolve my issue with them, they dont have to do anything for me, and when like I said I tried the first time, because it was later than their support line is open(btw nothing about any time limits ont he receit from wallmart with moneygrams support number, so yea, they sell you things they cant even fix before you left the storebecause you sent to a stateummmI feel lied to by moneygram, and disrespected by walmart who was happy to take my money, but then doesnt even know they have to call when their computer tells them toBecause it says customer must call moneygram, they just assume from my own private number and they dont need to even hear it, when I told them I just talked to them and they said I must call from a phone at a moneygram locationwhich they consider themselves not to beI mean I could go further, but thats part is just more disrespect and insult from walmart employees that clearly felt that because its an hour before the store closes they are as good as off the clock, and I will be writing a nice long letter to walmartIts the least I can do for forcing me to waste 1200$ to pay back a roomate for lending me money for rent a year back that I no longer live with, I thought walmart to walmart was a good thing to try, oh my god, never again, I havent had to bear this type of insult ever before except when I cancelled service with certified letter from Blue X Blue Sh|t medical insurance, and they tried to act like I cant prove I sent it(facepalm)This was worse, walmart needs to stop lying about how its their service and not a moneygram kiosk that half the grocier stores have in them, except groceries dont try to hide who your really dealing with, with their brand
The Clinton, Maryland Store #refused to provide auto service to my vehicle although they were open for business
The Clinton, Maryland Auto Center refused to provide an oil change for my vehicle On July 5, 2015, the service manager Ms*** stated they don't take customers after 6:15pm, although they close at 7:00pm I called before I responded from Washington, D.C., but no one answered the phone After calling three times and getting no answer I drove to the service shop because the website says they close at 7:00pm There is no indication on the website that they stop accepting customers at 6:15pm The manager offered no effort to account for my lost of time, travel, fuel, or confidence in Walmart Auto services She only offered that she had been working there for weeks and that they were short staffed This is poor customer service She didn't even bother to offer an appointment for the following day, a complimentary service or discount or anything whatsoever
10/24/I went in to their Lube center for an oil change The guy that was taking all the information documented the type of oil used at the previous location which was WalMart in Caldwell and their sticker said 5w The guy asked me if that is what the sticker said which I replied "yes." I didn't realize that on his comments he had put "customer requested 5w20." That right there is not true I don't have knowledge about oils and all I did was read what what was on the sticker from the last oil service done.When I turned my car I started noticing a vibrating noise coming from the engine As the speed would increase it would seem to go away but everytime I would stop I would hear it more The following day the noise was worse and also my car wouldn't start I ended up taking my vehicle to a shop and they told me the oil used was the wrong one I contacted the Walmart in Caldwell to let them know the Walmart from Idaho Falls had used that oil because they had put that on their
Store management reneged on special pricing given to me based on large volume of business, photo lab machine breakdowns, and competitive coupons used
For several years I was provided flat 10-cents a print pricing at Wal-Mart photo lab based on the following: very large volume of business, no further compensation for the Fuji kiosk machine breakdowns, and no more using competitive coupons for lower pricingThis was put in a memo from the market manager, Mike Judd and implemented for years
Last month I called the corporate number (1-800-WALMART) to state that the photo lab machines in the stores were breaking down at a rapid rate causing frustration/wasted time to edit photos, and that photo lab personnel were lax in taking care of customers, often not in the photo department with no notice of when they would be returningThis was done to help the corporation rectify its problems
The next time I returned to the store I usually used for my photo processing outside of Buffa
On November 14, I shopped at Walmart and submitted my receipt to their savingscatcher program On November 19th I was told I would get $back and added to my egift card November 25th they took the $back out I did not use my egift card that day, I didn't even shop at walmart that day I have emailed customer service on different occasions regarding this problem and the responses I received didn't even have anything to do with what I had written On January 12, I called the customer service number and was told they had to send it up the line to a supervisor By January 24th I had not head anything so I called customer service again I still have not received a response from Walmart
I purchased a Knex set for my daughter for Christmas of last yearshe finally attempted to put it together Saturday and it was missing parts
I called my local Walmart to as what could they do for me and the lady was rude and told me there was nothing they could do for me as it wasn't in the system any longerHowever the set is on their web siteShe could have easily asked me to bring in the set with missing parts and went online to see what the value of the set for the knex roller coaster was and given me a store credit for the amount to purchase my daughter another set to buildI was very displeased with the way that this situation was handled as well as I felt terrible telling my daughter repeatedly that I was sorry that she couldn't put together her kitIts not like this was a $toy...more like $and she waited until she had a full day to work on it, only to find out after searching for parts for hours that they weren't in the setAgain, I've been shopping at this Walma
A Couple Days before Valentines Day I went to Alexandria Walmart in Alexandria Kentucky and got my wife Her Gifts, In the same process I had gotten her her Mothers Day Gift as wellIt was a Ring that I had Purchased from Walmart, Specially OrderedOf course I went ahead and gave it to her earlyShe wore it for about a week and it broke, So we took it back to have repairs done on it "FREE OF CHARGE CAUSE WE BOUGHT IT THERE"3-months later if not longer we still ain't got a RingSo we proceeded to get our money back to go else where and since I have no Receipt, There is nothing they can do about itBut when I had bought it they wrote all the information down in the book that they write in and STILL nothing no one car doWe talked to the Assistant Manager of the Jewelry Department, The Manager of the Department, and the Assistant Store Manager...Every time we contact about it they always say it will be 4-weeks well
Walmart lube performed a high mileage oil change on my car but did not check the fluids causing my transmission to go out
On July 25, I got a high mileage oil change at the Sylacauga, AL location walmartOn Thursday July 28, my car stalled and the mechanic stated that there was no transmission fluid in the carI had to pay to get my car towed and am waiting on the total cost of getting it fixedThere is no way the mechanics at Walmart checked my transmission fluids
Back in I purchased a ride on tractor trailer on clearance and purchased the extended warranty plan for it
I contacted Walmart protection plan due to the trailer stopped functioning completelyI was told someone would call me to assist in getting it back runningA few days later a company contacted me and I explained the tractor was not coming on or making any noiseI was told they would send out a label for me to send the battery inTwo weeks passed, no labelI called back in and was told "they forgot to send it, but they would get it mailed out." A few minutes later a rep called and said to take the battery to Batteries & Bulbs on Mayfield RoadI took the battery in and had it replaced, got home and the tractor still did not workI immediately called the protection center and was told they would contact the companyWeeks go by and still nothingFinally, a package arrives full or wires and a gas pedal but no instructionsI called Walmart's protection plan and was tol
On May 18th, I purchased a butterfingers 12pk at Walmart store #in San Leandro,CA After eating one piece of candy I noticed the product was stale then I proceed to examine the date In utter shock the product date display a time stamp of June 2015, It angry me to see how a major company could overlook something so crucial to public healthAfter experience discomfort in my stomachNot to mention prior inside the store I almost slipped on some grapes let all over the floorI brought it to attendant to rectify to the problemI got a manager to handle the situation because the attendant didn'tIt awful that would care o little, I'm Senior citizen that can beware lay see date felt I was taking advantage of
I just visited this Walmart location in which I do often because I live across the streetI tried to cash my check at the money services only to be met with an incompetant rude assistant manager EddieEddie refused to accept my interim license as a form of ID along with my actual expired license, which makes no sense since the interim ID was given to me by a government agencyI asked If I could bring my social security card inside to show along with the other documents, being that it was listed on their wall as an accepted form of ID, and I was told no by EddieEddie proceeded to check my interim ID and chastise me about the reasons why I do not have my actual IDI do not understand why Eddie felt the need to ask me about my interim over and over when I do not have control over a government agency and their workingsI also do not understand why I was questioned at all about a government issued documentOnce the so called assistant manager Eddie decided to finally approve the transaction, he took it upon himself to inform me that he could refuse cashing my check, which to me seems like a power tripIt was very embarrassing, discriminatory, and uncalled forEddie should be demoted or fired for his insensitive demure
Store management reneged on special pricing given to me based on large volume of business, photo lab machine breakdowns, and competitive coupons used
For several years I was provided flat 10-cents a print pricing at Wal-Mart photo lab based on the following: very large volume of business, no further compensation for the Fuji kiosk machine breakdowns, and no more using competitive coupons for lower pricingThis was put in a memo from the market manager, Mike Judd and implemented for years
Last month I called the corporate number (1-800-WALMART) to state that the photo lab machines in the stores were breaking down at a rapid rate causing frustration/wasted time to edit photos, and that photo lab personnel were lax in taking care of customers, often not in the photo department with no notice of when they would be returningThis was done to help the corporation rectify its problems
The next time I returned to the store I usually used for my photo processing outside of Buffa
This location refused to honor a price match due to the assistant store manager's "personal preference"
Walmart.com had an item, Baby Trend Hello Kitty Travel system, for $We located the item at store number:XXXXX took this item to the register with Walmart.com pulled up on our phone to show the cashierThe cashier stated that I needed to go to customer service deskThe cashier at the customer service desk stated that he was not comfortable honoring the price match and called down the customer service manager named *** stated she didn't know how to do the price match and called the assistant store manager named *** stated that she was not going to honor the price match because she was not able to get the product in the store for that priceWe showed her the product on Walmart.com and it was confirmed that it was the same product but she was not going to honor the price matchI had the Store manager *** *** paged twice while I was in the store w
I bought a game as a gift for someone last nightI got the game system type wrongI got a PSinstead of a PSgameThe young man I bought it for knew instantly it was wrong, so I gave him the receipt to return itThe game was not opened but had a small inch tear at the bottomThe staff at Walmart accused him of opening it and taping it back upThere is no tape on it, it was left as it wasThere is no way a game that is about inches by inches could be slipped out of the package and replaced back inI called and asked again and they refused to do anythingNow I have a worthless game that cost $They quoted manager policy, but the game was not opened and not usedI was told to trade it at a game stop, where I will get less than half it's value for a new game
Product_Or_Service: *** *** Heat
Worst customer service on the planet
I bought items at Walmart, and they double charged my credit card for the transactionSo now, after two hours of various levels of walmart employees transferring me from one to another, and telling me that I need to do their legwork (collecting paperwork to bring to them) to get my money back, I was on hold for minutes waiting for their e-business pros to figure this mess outWalmart is not staffed by customer service representativesMore accurately they are professional BS artists, well versed in passing the buck
I've been waiting on a refund that Walmart promised me back in OctoberTheir photo machine was down and they were not able to print out my invitationsThey claimed to have refunded me but that is not the caseI've reached out multiple times and still get it will happen answerAt this point I am going to dispute it with my bank Monday morning
My Walmart account was hacked and over $in gift cards stolen from my accountCustomer service promised a refund on occasions but now say noMy account was hacked, my savings catcher gift card was used by someone in California, and NO ONE at Walmart customer service is able to help meAfter being told I would receive a refund, they now say they are not responsible for the theft and refuse to offer a refund for the stolen money (over $was stolen!) and their customer service has lied to me, hung up on me, promised me I would have a refund in a timely manner (it's been over a month) and they have now sent me an email telling me changing my password will solve the problemIf anyone uses savings catcher, they should know that this will NOT solve the problem since thieves still have my savings catcher gift card number.They are sending the issue again, for the third time, to a mysterious "tier 2" groupa group who has no contact number or email so you can't speak to them directly
Failure to honor your written Price Match PolicyAdvertising
Chicken Legs were advertised at *** *** *** *** in Bossier City, Lafor $ per poundNo Particular Brand of chicken was specified in the adI placed three packages in my basket at the Walmart Store on Airline Dr in Bossier City, LaWhen I went to check out the cashier didn't know how to price match the itemShe asked another cashier how toThe other cashier replied that price was too cheap for chicken legsI had the newspaper ad in my hand to show the priceThat cashier was rude to me about itI asked to see the Store Manager and they said he was on vacationThen they found someone named *** who was supposed to be a ManagerHe told me that they could not sell the chicken for that price as it would cause them to lose money on itHe refused to sell it for the advertised priceHe then took the packages back to the coolerThis happened at the Walmart Store on Airline Drin Bossier City, LaThe d
Went into walmart located in Ontario/Mansfield, OH to purchase a infant carseatI came across one that I was really interested in and notice that there was only a display model, no merchandise not even a sticker advertising the cost of the carseatI located an associate to help me either locate the product for sale or assist me with ordering it online...I was told that I would not be sold a display model (never insisted or inquired that I would be) but ok and that they no longer carried this particular modelWhich raised my level of frustrationAll the while the walmart associates made me feel as though it was my error and that I should just pick another carseat! I was livid by the way the situation was being handled by not associate but all the associates that I came into contact with (total of 3)
I pulled up to my local neighborhood walmart in martinez ga yesterday to fill up with gas to go to workI put in my walmart debit card and proceeded to pay for my gas just like I have done a lot of timesNO ONE SAID ANYTHING ABOUT BEING OUT OF GAS! When it said to begin fueling there was no fuelThen spoke with the cashier and said they were out of regular gasI cancelled the transaction and thats when the fun beginI got a $hold put on my debit card even tho I received NO GAS!!!! Because the hold was put on my cardI had an automatic payment get denied thus adding a late payment charge I have spoken with walmart money card (btwgotta love overseas foreign customer service) and even the walmart storeWhat a joke that wasI was told it would be removed next week$is like $when you are trying to get medicine and supplies in preparation for a impending hurricane headed our wayI have been a consistent customer of this store since the day it openedFrom my prescriptions to gas to groceries it was my favorite storeThe store manager I spoke to was a jokeI am done with this store!!! Customer service sucks!!!!
Well I walked out of walmart with an ironic receipt that might of as well never existed for the good it did me when I stupidly gave the service desk walmart employee my money to try to send to a friend in Florida, they say 10min and its there, it wasnt, so I drove home hoping by morning thigns would be resolved because all their tracking site said was "no record of transaction"i called the number on the receit, and it turns out its MoneyGram I am dealing with, who tells me after a bunch of questions about ME I have to go to any moneygram and call them backSeeing that walmart is the only literal moneygram in miles of the ski town I live in, I tried, and because it was past moneygrams redicolous hours, they simply hung up on walmart, which btw refused to take any responsability or issue a refund, in fact they treated me like I am a scammer or something who has nothing better to do than print receits because the computer record they had that said "customer must call moneygram" to thgem meant I must personally call moneygram and resolve this and its not their problem and if I make a fuss they will remove me from the storethis was very distressing, I returned the next day during correct hours, to be told again I must personally call moneygramso I did on speakerphone because at this point I was fed up and frankly collecting evidence for the lawsuit I was seeing walmart was happy to engage me in since they literally said if I have a problem I can take them to court if I have that much money to wasteand I record all calls for reasons I wont get into here, but basically they had to hear moneygram tell me, that me calling on my phone is as stupid as I told walmarts manager at the support desk that btw was the i
t who sold me the moneyorder never saying a word about moneygram, and the only signs they had said something about a service called Riolong story short, as soon as moneygram talked to someone claiming to be a walmart rep, because they called from the walmart phone line(cuz spoofing services dont exist, sigh) they suddenly asked to talk to me, at which point they finally asked question about the person I sent to, when it was already way past any reasonable time they needed money that arrives in 10min since I had to make two seperate trips to walmart on different days to fix it, and the whole time moneygram apperantly was protecting me from fraud, because they neither believed I was really the person sending, and when that was clearly proven I asked for what possible reason did they put my order on special "no refunds no nothing until we get a call in person from a moneygram location" and the guy at walmart at the support desk thats the manager said that literally never EVER happenedso what they should of been trained for when it doesBecause I lost a friend who lent me money and then thought I was lying because neither walmart nor moneygram were remotely trying to resolve this bs, and then told me it was because I was sending to an suspect locationnot the person, but locationthis is staggeringthe location I put down was floridaas in the stateand this somehow justified them in making me jump through whatever hoops they demand, and walmart said until I resolve my issue with them, they dont have to do anything for me, and when like I said I tried the first time, because it was later than their support line is open(btw nothing about any time limits ont he receit from wallmart with moneygrams support number, so yea, they sell you things they cant even fix before you left the storebecause you sent to a stateummmI feel lied to by moneygram, and disrespected by walmart who was happy to take my money, but then doesnt even know they have to call when their computer tells them toBecause it says customer must call moneygram, they just assume from my own private number and they dont need to even hear it, when I told them I just talked to them and they said I must call from a phone at a moneygram locationwhich they consider themselves not to beI mean I could go further, but thats part is just more disrespect and insult from walmart employees that clearly felt that because its an hour before the store closes they are as good as off the clock, and I will be writing a nice long letter to walmartIts the least I can do for forcing me to waste 1200$ to pay back a roomate for lending me money for rent a year back that I no longer live with, I thought walmart to walmart was a good thing to try, oh my god, never again, I havent had to bear this type of insult ever before except when I cancelled service with certified letter from Blue X Blue Sh|t medical insurance, and they tried to act like I cant prove I sent it(facepalm)This was worse, walmart needs to stop lying about how its their service and not a moneygram kiosk that half the grocier stores have in them, except groceries dont try to hide who your really dealing with, with their brand
The Clinton, Maryland Store #refused to provide auto service to my vehicle although they were open for business
The Clinton, Maryland Auto Center refused to provide an oil change for my vehicle On July 5, 2015, the service manager Ms*** stated they don't take customers after 6:15pm, although they close at 7:00pm I called before I responded from Washington, D.C., but no one answered the phone After calling three times and getting no answer I drove to the service shop because the website says they close at 7:00pm There is no indication on the website that they stop accepting customers at 6:15pm The manager offered no effort to account for my lost of time, travel, fuel, or confidence in Walmart Auto services She only offered that she had been working there for weeks and that they were short staffed This is poor customer service She didn't even bother to offer an appointment for the following day, a complimentary service or discount or anything whatsoever
10/24/I went in to their Lube center for an oil change The guy that was taking all the information documented the type of oil used at the previous location which was WalMart in Caldwell and their sticker said 5w The guy asked me if that is what the sticker said which I replied "yes." I didn't realize that on his comments he had put "customer requested 5w20." That right there is not true I don't have knowledge about oils and all I did was read what what was on the sticker from the last oil service done.When I turned my car I started noticing a vibrating noise coming from the engine As the speed would increase it would seem to go away but everytime I would stop I would hear it more The following day the noise was worse and also my car wouldn't start I ended up taking my vehicle to a shop and they told me the oil used was the wrong one I contacted the Walmart in Caldwell to let them know the Walmart from Idaho Falls had used that oil because they had put that on their
Store management reneged on special pricing given to me based on large volume of business, photo lab machine breakdowns, and competitive coupons used
For several years I was provided flat 10-cents a print pricing at Wal-Mart photo lab based on the following: very large volume of business, no further compensation for the Fuji kiosk machine breakdowns, and no more using competitive coupons for lower pricingThis was put in a memo from the market manager, Mike Judd and implemented for years
Last month I called the corporate number (1-800-WALMART) to state that the photo lab machines in the stores were breaking down at a rapid rate causing frustration/wasted time to edit photos, and that photo lab personnel were lax in taking care of customers, often not in the photo department with no notice of when they would be returningThis was done to help the corporation rectify its problems
The next time I returned to the store I usually used for my photo processing outside of Buffa
On November 14, I shopped at Walmart and submitted my receipt to their savingscatcher program On November 19th I was told I would get $back and added to my egift card November 25th they took the $back out I did not use my egift card that day, I didn't even shop at walmart that day I have emailed customer service on different occasions regarding this problem and the responses I received didn't even have anything to do with what I had written On January 12, I called the customer service number and was told they had to send it up the line to a supervisor By January 24th I had not head anything so I called customer service again I still have not received a response from Walmart
I purchased a Knex set for my daughter for Christmas of last yearshe finally attempted to put it together Saturday and it was missing parts
I called my local Walmart to as what could they do for me and the lady was rude and told me there was nothing they could do for me as it wasn't in the system any longerHowever the set is on their web siteShe could have easily asked me to bring in the set with missing parts and went online to see what the value of the set for the knex roller coaster was and given me a store credit for the amount to purchase my daughter another set to buildI was very displeased with the way that this situation was handled as well as I felt terrible telling my daughter repeatedly that I was sorry that she couldn't put together her kitIts not like this was a $toy...more like $and she waited until she had a full day to work on it, only to find out after searching for parts for hours that they weren't in the setAgain, I've been shopping at this Walma
A Couple Days before Valentines Day I went to Alexandria Walmart in Alexandria Kentucky and got my wife Her Gifts, In the same process I had gotten her her Mothers Day Gift as wellIt was a Ring that I had Purchased from Walmart, Specially OrderedOf course I went ahead and gave it to her earlyShe wore it for about a week and it broke, So we took it back to have repairs done on it "FREE OF CHARGE CAUSE WE BOUGHT IT THERE"3-months later if not longer we still ain't got a RingSo we proceeded to get our money back to go else where and since I have no Receipt, There is nothing they can do about itBut when I had bought it they wrote all the information down in the book that they write in and STILL nothing no one car doWe talked to the Assistant Manager of the Jewelry Department, The Manager of the Department, and the Assistant Store Manager...Every time we contact about it they always say it will be 4-weeks well
Walmart lube performed a high mileage oil change on my car but did not check the fluids causing my transmission to go out
On July 25, I got a high mileage oil change at the Sylacauga, AL location walmartOn Thursday July 28, my car stalled and the mechanic stated that there was no transmission fluid in the carI had to pay to get my car towed and am waiting on the total cost of getting it fixedThere is no way the mechanics at Walmart checked my transmission fluids
Back in I purchased a ride on tractor trailer on clearance and purchased the extended warranty plan for it
I contacted Walmart protection plan due to the trailer stopped functioning completelyI was told someone would call me to assist in getting it back runningA few days later a company contacted me and I explained the tractor was not coming on or making any noiseI was told they would send out a label for me to send the battery inTwo weeks passed, no labelI called back in and was told "they forgot to send it, but they would get it mailed out." A few minutes later a rep called and said to take the battery to Batteries & Bulbs on Mayfield RoadI took the battery in and had it replaced, got home and the tractor still did not workI immediately called the protection center and was told they would contact the companyWeeks go by and still nothingFinally, a package arrives full or wires and a gas pedal but no instructionsI called Walmart's protection plan and was tol
On May 18th, I purchased a butterfingers 12pk at Walmart store #in San Leandro,CA After eating one piece of candy I noticed the product was stale then I proceed to examine the date In utter shock the product date display a time stamp of June 2015, It angry me to see how a major company could overlook something so crucial to public healthAfter experience discomfort in my stomachNot to mention prior inside the store I almost slipped on some grapes let all over the floorI brought it to attendant to rectify to the problemI got a manager to handle the situation because the attendant didn'tIt awful that would care o little, I'm Senior citizen that can beware lay see date felt I was taking advantage of
I just visited this Walmart location in which I do often because I live across the streetI tried to cash my check at the money services only to be met with an incompetant rude assistant manager EddieEddie refused to accept my interim license as a form of ID along with my actual expired license, which makes no sense since the interim ID was given to me by a government agencyI asked If I could bring my social security card inside to show along with the other documents, being that it was listed on their wall as an accepted form of ID, and I was told no by EddieEddie proceeded to check my interim ID and chastise me about the reasons why I do not have my actual IDI do not understand why Eddie felt the need to ask me about my interim over and over when I do not have control over a government agency and their workingsI also do not understand why I was questioned at all about a government issued documentOnce the so called assistant manager Eddie decided to finally approve the transaction, he took it upon himself to inform me that he could refuse cashing my check, which to me seems like a power tripIt was very embarrassing, discriminatory, and uncalled forEddie should be demoted or fired for his insensitive demure
Store management reneged on special pricing given to me based on large volume of business, photo lab machine breakdowns, and competitive coupons used
For several years I was provided flat 10-cents a print pricing at Wal-Mart photo lab based on the following: very large volume of business, no further compensation for the Fuji kiosk machine breakdowns, and no more using competitive coupons for lower pricingThis was put in a memo from the market manager, Mike Judd and implemented for years
Last month I called the corporate number (1-800-WALMART) to state that the photo lab machines in the stores were breaking down at a rapid rate causing frustration/wasted time to edit photos, and that photo lab personnel were lax in taking care of customers, often not in the photo department with no notice of when they would be returningThis was done to help the corporation rectify its problems
The next time I returned to the store I usually used for my photo processing outside of Buffa
This location refused to honor a price match due to the assistant store manager's "personal preference"
Walmart.com had an item, Baby Trend Hello Kitty Travel system, for $We located the item at store number:XXXXX took this item to the register with Walmart.com pulled up on our phone to show the cashierThe cashier stated that I needed to go to customer service deskThe cashier at the customer service desk stated that he was not comfortable honoring the price match and called down the customer service manager named *** stated she didn't know how to do the price match and called the assistant store manager named *** stated that she was not going to honor the price match because she was not able to get the product in the store for that priceWe showed her the product on Walmart.com and it was confirmed that it was the same product but she was not going to honor the price matchI had the Store manager *** *** paged twice while I was in the store w
I bought a game as a gift for someone last nightI got the game system type wrongI got a PSinstead of a PSgameThe young man I bought it for knew instantly it was wrong, so I gave him the receipt to return itThe game was not opened but had a small inch tear at the bottomThe staff at Walmart accused him of opening it and taping it back upThere is no tape on it, it was left as it wasThere is no way a game that is about inches by inches could be slipped out of the package and replaced back inI called and asked again and they refused to do anythingNow I have a worthless game that cost $They quoted manager policy, but the game was not opened and not usedI was told to trade it at a game stop, where I will get less than half it's value for a new game
Product_Or_Service: *** *** Heat