Store #I just waited in line a half hour to cash a check at *** ***Lone be hold they refused to cash it because on my checkThe name *** was on it as a (sir) name and my ID was *** the employee on June 23rd at 7:25pm Called the CSM *** for a second opinionAnd said the same thing that they couldn'tI wasn't stopping their o asked for a unknowledgeable Co/Assistant manager (***) for again another opinionRefusedMeadville, Pennsylvania Walmart I've never have had an issuesI asked how I was saving money and simply trying to live better without them cashing my checkI then proceeded to ask when the store Manager (***) was going to be available to speak tooIn person or over the phoneThey were clueless of his hours of availability for customer careNone of the employees mentioned to me to call the 1-800-WalmartApparently that wasn't in their trainingI'am furiousI hope Amazon comes out with a system that you can just scan your check from your phone of course not without going through a series of security questionsIf I can't save money and live betterMy money will be sent else whereSave money live better is just a advertisementTo screw you over
Walmart bechtle avenue Springfield Ohio frozen section
I know Walmart gets a bad rap, but I had to write in about this one GREAT experience, due to one GREAT employee, who went out of his way for me one afternoon this past weekOk so I'm trying so make this short and sweet: I was in a hurry, feeling horrible, not feeling like cooking, and my husband only likes one brand of frozen lasagna, one special flavorSo I'm looking for this, on the verge of crying, and a young man stopped loading the freezer and came over and asked if there was anything he could help me findI told him the specifics and he said " no worries I'm sure it's around here somewhere" he looked through the freezers himself and no luckHe then went in the back, I guess the stocking freezer or something, and low and behold, one box! I was so relieved and it really made my dayI later found that this lasagna is no longer made in this flavor , which explains itI'm writing *** *** as wellHe had a great, can do attitude , unlike most at Walmart , that's why I usually go to *** , but I digressMost employees would have said if it isn't out here, we don't have it in stockBut not *** ! I asked him his name so I could put a good word in up front, though he said he was only doing his jobBut he went above and beyond and saved me a bunch of stress! I was so rushed I didn't have time to talk to a a manager but His name was *** *** *** I wanted to show that not all Walmart employees are bad, as I see on hereI've got horror stories as well, but this good experience I had to write in aboutThank you Dave and thank you Walmart on bechtle! Now I know who to ask for the next time I need help in frozen!
I went to get an oil change on my car and the guy from the auto care broke my car doorChristopher the dept manager gave me $and told me I was also going to receive $gift card but he could not give me the gift card and that corporate was going to send it to me in the mail because of my inconvenience due to me just getting shots in my back and having to wait an hour for my refundHe told me to call corporate which I did and the lady said that she would contact the store manager and that store would mail to meThat never happened then I called the store manager Jessica and have been playing phone tag and I finally talked to her and she was very rude and told me they never promised me a gift card and that I got paid for the damagesSo then I contacted Ty from corporate customer service call center and he contacted Larry the market manager and he told Ty I was basically lying and was not going to get anythingSo someone who is above Larry needs to contact me because I want wha
I SHOPPED AT THE WALMART NEIGHBORHOOD MARKET'S LOCATED AT SPARKER RD., DENVER, CO AND ECOLFAX AV., AURORA, CO AND FOUND NUMEROUS OUTDATED ITMESN (GROCERY) BEING SOLD AT FULL PRICESTHE ISSUE'S WAS BROUGHT TO THE ATTENTION OF MANAGEMENT OFFICIALS BUT THEY REFUSED TO TAKE ANY CORRECTIVE ACTIONS
I usually take my Chevy spark ls to Walmart for its oil changes never again had a engine reduce power light with check engine light come on an the dealer said it was due to where we had been getting our oil changes from Walmart tle hadn't been tightening he oil filter at the bottom of the car very upset had to pay out $for it all to be fixed
Walmart refused to accept an UNOPENED software return, which is contrary to their return policy
Walmart refused to accept an UNOPENED software return, which is contrary to their return policy
On January 1, 2017, I had bought *** Home & Business from a local store and paid $+ tax*** )
When I returned home, and before I opened it, I discovered that I had bought the wrong version of *** and, the next weekend and on January 8, I attempted to return it, unopened to the local Altamonte Springs Florida Walmart store
The Return Desk/Customer Service Center called the Store Manager *** at 4:PM, and he told me that: he could not accept the return, although unopened, because "federal law and copyright infringement rules" will not allow him to accept the returnAlthough I asked him times to see in print Walmart's Return Policy to which most stores have posted at their *** ***
I had recently got a tv from wal martI bought a inch *** smart tvThe assoiciate that had loaded my tv busted the topI had took it back to get a replacementI ended up with a inch Vizio brandThey would not replace the same television and was giving me a hard time to even get it exchangedI started to leave with and they kept saying no we will fix thisThis was a really bad experience for me and honestly I feel like I had been ripped off
I go to Wal-Mart in Indianapolis once a month and I love the storeThe workers are helpfulThe store is always well stocked at great prices! When you need a lot, but short on time....Wal-Mart!
Walmart had advertised at my local store - Straight Talk iPhone phones on Black Friday I went to walmart on Thanksgiving and stood in the area of the phones for hours...they did not have them that day but placed me on a list..it is now Jan and I still have no phones I have called numerous times and once a manager said they would come up with an "alternative" before Christmas...still was not contacted I went in person to the store - they had of the phones in a box and pulled them out and showed me and was going to let me purchase and they did not have the "list" so they locked them back up They took my information and said they would call the next day...and let me know..I never heard from them I called again today and again they said they did not have them in...and took my information and said they would call me I have waited a month and a half and missed these for Christmas Needless to say I am very frustrated by this advertising and the long wait for these phones This has been an unsatisfactory experience
Wal-Mart refused to exchange my item even though I was within the day return period
June 8,
To whom this may concern,
Despite my many positive experiences at Wal-Mart, located at Fallston Blvd., Fallston, Maryland 21047, I am writing to express my extreme disappointment while attempting to exchange an item early this morning
I previously purchased a can of stain from your hardware department to stain my front door However, when I arrived home I discovered I purchased a can of indoor stain instead of outdoor stain
I returned to Wal-Mart on June 8, shortly after midnight to exchange the indoor stain for outdoor stain It should be noted that I work swing shifts and I am often forced to be awake during the night and early morning hours, while asleep during the day hours
Earlier this morning, I took the time to drive back to Wal-Mart, waited in line, with the intent to exchange my item When I got to cashier, I was informed that Wal-Mart's return po
I have shopped at Wal-Mart for years and I visit the location on Shackleford in Little Rock AR on 06/30/and they said another customer stole my wallet which was a case for the Galaxy plus along with about dollarsI was told that I would be compensated by a corporate customer service rep no later that 07/05/Since the incident I was told by the assistant manager that a black lady took my walletI went home and logged into another phone to find the location of my phoneIt was still showing at Wal-Mart so I went back and my son kept making the phone siren as he rode around the parking lotI went back in the store and she said that their wasn't an asset protection worker there so I made the police reportI looked behind the self-check because there were no other lanes openI was approached by the manager to say a customer stole my wallet and told me the time she attempted and fail but now the lady is whiteShe told me the time she tried again and looked around to see if anyone was watching and ran out the storeI do not believe for one minute that their story is true because their employee had to clear the error from my register and it was plenty of workers standing aroundMy question and review is based on the principle that Wal-Mart say it stands for and the commercial showing lanes are openI have not yet received my phone, wallet or money back
Walmart unwilling to honor my egift card due to their system issuesI use the card for gas during my commuteI'm stranded in their parking lot
05/25/10pm
*** CSM
Phone Customer Service Rep
I purchased a Walmart egift card so that I can take advantage of their incentives for using the card for gas purchasesI went to the Walmart gas station and was told the card was "locked"I was given a number to call The ivr stated that I needed to go inside the Walmart store and have the funds moved to a new card *** the Customer service manager stated she got a system error and could not help meShe told me to call their corporate office I called their corporate office and the CSR advised me that they should handle that in store and if I gave the csm the phone, he would walk her through itThe csm and csr conversed and *** told the csr she couldn't help meShe gave me back my phone to speak with the csr and he hung up on me At this point I had been trying to get gas
This Walmart does not provide adequate customer service The store does not keep the larger sizes of undergarments well that larger sized customers need The store doesn't have an adequate amount of cashiers on duty even during slower times of the day The machine in the pharmacy department that does health assessments is always broken and doesn't reflect an accurate weight It always says that I weigh 1/pounds and I know that I weigh more than that
I paid for a oil change and tire rotation/balance along with other services that were not performedThey were marked complete but were never done
I took my Ford Fusion to Walmart Tire and Lube at S Raeford Rd in Fayetteville, NC on Sunday, March 25, When I checked in at the counter, I informed the gentleman that I wanted a synthetic oil change and all four tires balanced and rotatedI asked him if it would be done by the time I got a haircut up front and did some shoppingHe assured me that it would be done by thenWe finally got the keys back hours and minutes laterI was upset to say the least but knew that there was little to no point in making a fuss about itWe weren't handed the keys right away thoughBecause the cashier in tire and lube had clocked out at 6, the technician said I would have to follow him to electronicsThe electronics associates were no where to be foundWe ventured over to sporting goods for the same resultAt this point, he apo
I will not shop at walmart with my latest experience
I purchased a sanyo blueray player at the walmart in phenix city al HWY 280, for $I miss placed my receipt and couldn't find itI always got my money back all of it when I had to take things with out a receiptWhen I took it back to walmart I gave it to a employee who put a sticker on it for $even though I paid $I feel they think i'm someone they can pick on or can't catch what they are doingI've been followed by store employees because some how they think I am going to shop-liftI have never shop-lifted anything at walmart ever in my lifeI was only given $back instead of the $plus taxWe did complain to the walmart manager and he instructed the employees that when I find my receipt to let me have the rest of my money back
The manager lied saying he was their while I was taking the blueray player backThere was nobody at the time when I was in there just me and the employee Just because I didn't have the receipt walmart is going to keep $of my money Walmart don't have their system set up like some stores where you can swipe your card to look it up to see if you purchased it theirThey don't do it that way because they want to keep your moneyTheir have been on occasions where employees have laughed at me because of the hard time they was given meBecause they knew what they was doing was wrong
Consistent erroneous prices between store, walmart.com and now the walmart app
You have walmart.com and walmart stores that I have learned are NOT the same place, prices vary at both these locationsThe price matching is not always warranted and allowed -its managers descretionNow you have Walmart APP and one more place for price difference/errorsFor the past month I have used your store app, scanned items, and consistently use it to confirm pricesI have encountered numerous occasions where the App has one price, walmart.com another and the store yet a third different priceAs a buyer, I am never allowed the lowest price on your appI have encountered escalated discussions with store managers and employees, and its frustratingToday I contacted your consumer complaint department who have confirmed there is NO POLICY for your app pricesAs a consumer I am asking for clarification and a written policy for your App PricesI have an example now of a price that is one price
Will not honor their policy
I purchased an item (store #602) and weeks later, I received an email saying there was a lower price on the itemIt did not say sale or clearance priceI looked up their price drop policy and said they will refund within daysI called Walmart CS, and after holding for more than minutes for the rep to reach the store, he said he would send a message to them and someone would get back to me in 1-daysHe gave me a reference number, which I cannot locateNobody calledI called them back yesterday and they could not find any record of my previous call without the reference number so I went through the whole story againShe said she would have the manager call me in 1-daysReference #XXXXXX-XXXXXXThe Assistant Manager calledSaid she still had more research to doI told her I had screen shots of all the informationShe said I could take that to any store and they could refundToday I took all my screen shots and email to the store in Ho
I am a year old man recently diagnosed with Pneumonia My doctor prescribed Levofloxacin - quantity 7, strength MG This prescription cost $at *** *** Russellville, AL A second round of this drug was needed and prescribed by my doctor, *** *** Lung Center, Florence, AL This time I requested the drug be called in at Walmart in Russellville, AL because I was being driven by a friend and she needed to make some purchases at the store I was also prescribed Predisone When I paid for the drugs the cost was $
It had been years since I bought drugs other than the first round of the antibiotic from *** *** and I was shocked at the cost I assumed the high cost was for the Predisone Later that night I decided to look at my receipt Incredibly the Predisone was only $11.04; the Levofloxacin was $134.14! The prescription was exactly the same in every respect as the one I had originally purchased at *** ***
I called Walmart the next morning, explained the situation and asked if I could get some relief on the price since it seemed obvious there was a mistake in the cost I was told no The pharmacist said the cost of the drug was correct, that it cost Walmart a lot and they would not refund any money
The next time I saw my doctor I told him about the cost He was angry saying no, no, no! He said something needed to be done because he was hearing too many stories similar to this
I have the receipts both from *** *** and Walmart and would be willing to send a copy of either or both if needed
*** ***
personal note: I am not retired from the military but I am a Viet Nam vet
The Walmart store located on North Avenue and Cicero in Chicago Illinois really needs major improvements on every level
customer service is absolutely terrible and unprofessional
Products are never fully stocked shelves are empty most of the time
poorly trained individuals in the bakery area take orders that are not fulfilled
when customers have tried to complain in person to the manager the manager does not appear in the store
when calling to check the status of an online order I was hung up on multiple times and the manager never answer the phonethen the store associates ultimately stop answering the phone
there have been various incidents on various days and I have shopped at the store over the past six years and I will never return due to the unprofessionalism, the lack of products stocked and just the terrible way the store has been run
Most associates are unprofessional and the manager is always missing what does Walmart corporate intend to do about this store????
returned item under warranty 7/to return money to credit card yet ability to debit credit card within min
Store #I just waited in line a half hour to cash a check at *** ***Lone be hold they refused to cash it because on my checkThe name *** was on it as a (sir) name and my ID was *** the employee on June 23rd at 7:25pm Called the CSM *** for a second opinionAnd said the same thing that they couldn'tI wasn't stopping their o asked for a unknowledgeable Co/Assistant manager (***) for again another opinionRefusedMeadville, Pennsylvania Walmart I've never have had an issuesI asked how I was saving money and simply trying to live better without them cashing my checkI then proceeded to ask when the store Manager (***) was going to be available to speak tooIn person or over the phoneThey were clueless of his hours of availability for customer careNone of the employees mentioned to me to call the 1-800-WalmartApparently that wasn't in their trainingI'am furiousI hope Amazon comes out with a system that you can just scan your check from your phone of course not without going through a series of security questionsIf I can't save money and live betterMy money will be sent else whereSave money live better is just a advertisementTo screw you over
Walmart bechtle avenue Springfield Ohio frozen section
I know Walmart gets a bad rap, but I had to write in about this one GREAT experience, due to one GREAT employee, who went out of his way for me one afternoon this past weekOk so I'm trying so make this short and sweet: I was in a hurry, feeling horrible, not feeling like cooking, and my husband only likes one brand of frozen lasagna, one special flavorSo I'm looking for this, on the verge of crying, and a young man stopped loading the freezer and came over and asked if there was anything he could help me findI told him the specifics and he said " no worries I'm sure it's around here somewhere" he looked through the freezers himself and no luckHe then went in the back, I guess the stocking freezer or something, and low and behold, one box! I was so relieved and it really made my dayI later found that this lasagna is no longer made in this flavor , which explains itI'm writing *** *** as wellHe had a great, can do attitude , unlike most at Walmart , that's why I usually go to *** , but I digressMost employees would have said if it isn't out here, we don't have it in stockBut not *** ! I asked him his name so I could put a good word in up front, though he said he was only doing his jobBut he went above and beyond and saved me a bunch of stress! I was so rushed I didn't have time to talk to a a manager but His name was *** *** *** I wanted to show that not all Walmart employees are bad, as I see on hereI've got horror stories as well, but this good experience I had to write in aboutThank you Dave and thank you Walmart on bechtle! Now I know who to ask for the next time I need help in frozen!
I went to get an oil change on my car and the guy from the auto care broke my car doorChristopher the dept manager gave me $and told me I was also going to receive $gift card but he could not give me the gift card and that corporate was going to send it to me in the mail because of my inconvenience due to me just getting shots in my back and having to wait an hour for my refundHe told me to call corporate which I did and the lady said that she would contact the store manager and that store would mail to meThat never happened then I called the store manager Jessica and have been playing phone tag and I finally talked to her and she was very rude and told me they never promised me a gift card and that I got paid for the damagesSo then I contacted Ty from corporate customer service call center and he contacted Larry the market manager and he told Ty I was basically lying and was not going to get anythingSo someone who is above Larry needs to contact me because I want wha
I SHOPPED AT THE WALMART NEIGHBORHOOD MARKET'S LOCATED AT SPARKER RD., DENVER, CO AND ECOLFAX AV., AURORA, CO AND FOUND NUMEROUS OUTDATED ITMESN (GROCERY) BEING SOLD AT FULL PRICESTHE ISSUE'S WAS BROUGHT TO THE ATTENTION OF MANAGEMENT OFFICIALS BUT THEY REFUSED TO TAKE ANY CORRECTIVE ACTIONS
I usually take my Chevy spark ls to Walmart for its oil changes never again had a engine reduce power light with check engine light come on an the dealer said it was due to where we had been getting our oil changes from Walmart tle hadn't been tightening he oil filter at the bottom of the car very upset had to pay out $for it all to be fixed
Walmart refused to accept an UNOPENED software return, which is contrary to their return policy
Walmart refused to accept an UNOPENED software return, which is contrary to their return policy
On January 1, 2017, I had bought *** Home & Business from a local store and paid $+ tax*** )
When I returned home, and before I opened it, I discovered that I had bought the wrong version of *** and, the next weekend and on January 8, I attempted to return it, unopened to the local Altamonte Springs Florida Walmart store
The Return Desk/Customer Service Center called the Store Manager *** at 4:PM, and he told me that: he could not accept the return, although unopened, because "federal law and copyright infringement rules" will not allow him to accept the returnAlthough I asked him times to see in print Walmart's Return Policy to which most stores have posted at their *** ***
I had recently got a tv from wal martI bought a inch *** smart tvThe assoiciate that had loaded my tv busted the topI had took it back to get a replacementI ended up with a inch Vizio brandThey would not replace the same television and was giving me a hard time to even get it exchangedI started to leave with and they kept saying no we will fix thisThis was a really bad experience for me and honestly I feel like I had been ripped off
I go to Wal-Mart in Indianapolis once a month and I love the storeThe workers are helpfulThe store is always well stocked at great prices! When you need a lot, but short on time....Wal-Mart!
Walmart had advertised at my local store - Straight Talk iPhone phones on Black Friday I went to walmart on Thanksgiving and stood in the area of the phones for hours...they did not have them that day but placed me on a list..it is now Jan and I still have no phones I have called numerous times and once a manager said they would come up with an "alternative" before Christmas...still was not contacted I went in person to the store - they had of the phones in a box and pulled them out and showed me and was going to let me purchase and they did not have the "list" so they locked them back up They took my information and said they would call the next day...and let me know..I never heard from them I called again today and again they said they did not have them in...and took my information and said they would call me I have waited a month and a half and missed these for Christmas Needless to say I am very frustrated by this advertising and the long wait for these phones This has been an unsatisfactory experience
Wal-Mart refused to exchange my item even though I was within the day return period
June 8,
To whom this may concern,
Despite my many positive experiences at Wal-Mart, located at Fallston Blvd., Fallston, Maryland 21047, I am writing to express my extreme disappointment while attempting to exchange an item early this morning
I previously purchased a can of stain from your hardware department to stain my front door However, when I arrived home I discovered I purchased a can of indoor stain instead of outdoor stain
I returned to Wal-Mart on June 8, shortly after midnight to exchange the indoor stain for outdoor stain It should be noted that I work swing shifts and I am often forced to be awake during the night and early morning hours, while asleep during the day hours
Earlier this morning, I took the time to drive back to Wal-Mart, waited in line, with the intent to exchange my item When I got to cashier, I was informed that Wal-Mart's return po
I have shopped at Wal-Mart for years and I visit the location on Shackleford in Little Rock AR on 06/30/and they said another customer stole my wallet which was a case for the Galaxy plus along with about dollarsI was told that I would be compensated by a corporate customer service rep no later that 07/05/Since the incident I was told by the assistant manager that a black lady took my walletI went home and logged into another phone to find the location of my phoneIt was still showing at Wal-Mart so I went back and my son kept making the phone siren as he rode around the parking lotI went back in the store and she said that their wasn't an asset protection worker there so I made the police reportI looked behind the self-check because there were no other lanes openI was approached by the manager to say a customer stole my wallet and told me the time she attempted and fail but now the lady is whiteShe told me the time she tried again and looked around to see if anyone was watching and ran out the storeI do not believe for one minute that their story is true because their employee had to clear the error from my register and it was plenty of workers standing aroundMy question and review is based on the principle that Wal-Mart say it stands for and the commercial showing lanes are openI have not yet received my phone, wallet or money back
Walmart unwilling to honor my egift card due to their system issuesI use the card for gas during my commuteI'm stranded in their parking lot
05/25/10pm
*** CSM
Phone Customer Service Rep
I purchased a Walmart egift card so that I can take advantage of their incentives for using the card for gas purchasesI went to the Walmart gas station and was told the card was "locked"I was given a number to call The ivr stated that I needed to go inside the Walmart store and have the funds moved to a new card *** the Customer service manager stated she got a system error and could not help meShe told me to call their corporate office I called their corporate office and the CSR advised me that they should handle that in store and if I gave the csm the phone, he would walk her through itThe csm and csr conversed and *** told the csr she couldn't help meShe gave me back my phone to speak with the csr and he hung up on me At this point I had been trying to get gas
This Walmart does not provide adequate customer service The store does not keep the larger sizes of undergarments well that larger sized customers need The store doesn't have an adequate amount of cashiers on duty even during slower times of the day The machine in the pharmacy department that does health assessments is always broken and doesn't reflect an accurate weight It always says that I weigh 1/pounds and I know that I weigh more than that
I paid for a oil change and tire rotation/balance along with other services that were not performedThey were marked complete but were never done
I took my Ford Fusion to Walmart Tire and Lube at S Raeford Rd in Fayetteville, NC on Sunday, March 25, When I checked in at the counter, I informed the gentleman that I wanted a synthetic oil change and all four tires balanced and rotatedI asked him if it would be done by the time I got a haircut up front and did some shoppingHe assured me that it would be done by thenWe finally got the keys back hours and minutes laterI was upset to say the least but knew that there was little to no point in making a fuss about itWe weren't handed the keys right away thoughBecause the cashier in tire and lube had clocked out at 6, the technician said I would have to follow him to electronicsThe electronics associates were no where to be foundWe ventured over to sporting goods for the same resultAt this point, he apo
I will not shop at walmart with my latest experience
I purchased a sanyo blueray player at the walmart in phenix city al HWY 280, for $I miss placed my receipt and couldn't find itI always got my money back all of it when I had to take things with out a receiptWhen I took it back to walmart I gave it to a employee who put a sticker on it for $even though I paid $I feel they think i'm someone they can pick on or can't catch what they are doingI've been followed by store employees because some how they think I am going to shop-liftI have never shop-lifted anything at walmart ever in my lifeI was only given $back instead of the $plus taxWe did complain to the walmart manager and he instructed the employees that when I find my receipt to let me have the rest of my money back
The manager lied saying he was their while I was taking the blueray player backThere was nobody at the time when I was in there just me and the employee Just because I didn't have the receipt walmart is going to keep $of my money Walmart don't have their system set up like some stores where you can swipe your card to look it up to see if you purchased it theirThey don't do it that way because they want to keep your moneyTheir have been on occasions where employees have laughed at me because of the hard time they was given meBecause they knew what they was doing was wrong
Consistent erroneous prices between store, walmart.com and now the walmart app
You have walmart.com and walmart stores that I have learned are NOT the same place, prices vary at both these locationsThe price matching is not always warranted and allowed -its managers descretionNow you have Walmart APP and one more place for price difference/errorsFor the past month I have used your store app, scanned items, and consistently use it to confirm pricesI have encountered numerous occasions where the App has one price, walmart.com another and the store yet a third different priceAs a buyer, I am never allowed the lowest price on your appI have encountered escalated discussions with store managers and employees, and its frustratingToday I contacted your consumer complaint department who have confirmed there is NO POLICY for your app pricesAs a consumer I am asking for clarification and a written policy for your App PricesI have an example now of a price that is one price
Will not honor their policy
I purchased an item (store #602) and weeks later, I received an email saying there was a lower price on the itemIt did not say sale or clearance priceI looked up their price drop policy and said they will refund within daysI called Walmart CS, and after holding for more than minutes for the rep to reach the store, he said he would send a message to them and someone would get back to me in 1-daysHe gave me a reference number, which I cannot locateNobody calledI called them back yesterday and they could not find any record of my previous call without the reference number so I went through the whole story againShe said she would have the manager call me in 1-daysReference #XXXXXX-XXXXXXThe Assistant Manager calledSaid she still had more research to doI told her I had screen shots of all the informationShe said I could take that to any store and they could refundToday I took all my screen shots and email to the store in Ho
I am a year old man recently diagnosed with Pneumonia My doctor prescribed Levofloxacin - quantity 7, strength MG This prescription cost $at *** *** Russellville, AL A second round of this drug was needed and prescribed by my doctor, *** *** Lung Center, Florence, AL This time I requested the drug be called in at Walmart in Russellville, AL because I was being driven by a friend and she needed to make some purchases at the store I was also prescribed Predisone When I paid for the drugs the cost was $
It had been years since I bought drugs other than the first round of the antibiotic from *** *** and I was shocked at the cost I assumed the high cost was for the Predisone Later that night I decided to look at my receipt Incredibly the Predisone was only $11.04; the Levofloxacin was $134.14! The prescription was exactly the same in every respect as the one I had originally purchased at *** ***
I called Walmart the next morning, explained the situation and asked if I could get some relief on the price since it seemed obvious there was a mistake in the cost I was told no The pharmacist said the cost of the drug was correct, that it cost Walmart a lot and they would not refund any money
The next time I saw my doctor I told him about the cost He was angry saying no, no, no! He said something needed to be done because he was hearing too many stories similar to this
I have the receipts both from *** *** and Walmart and would be willing to send a copy of either or both if needed
*** ***
personal note: I am not retired from the military but I am a Viet Nam vet
The Walmart store located on North Avenue and Cicero in Chicago Illinois really needs major improvements on every level
customer service is absolutely terrible and unprofessional
Products are never fully stocked shelves are empty most of the time
poorly trained individuals in the bakery area take orders that are not fulfilled
when customers have tried to complain in person to the manager the manager does not appear in the store
when calling to check the status of an online order I was hung up on multiple times and the manager never answer the phonethen the store associates ultimately stop answering the phone
there have been various incidents on various days and I have shopped at the store over the past six years and I will never return due to the unprofessionalism, the lack of products stocked and just the terrible way the store has been run
Most associates are unprofessional and the manager is always missing what does Walmart corporate intend to do about this store????