My sick daughter who suddenly was no longer able to walk without pain needed a wheelchairI went online 06/23/and found that the Walmart located at Jerusalem Ave Uniondale NY had them in stockLate this afternoon my wife, my daughter and I arrived to pick it upWe went to merchandise pickup and I put my information into the kioskA Walmart employee possibly named 'Jamal' (Thin black male, about 5'10") told me they have two in stock but can't find themHe said they have another type of Wheelchair in the stockroom and to wait while he got itHe took a photo of the box and showed it to me, Sadly it was not the type of Wheelchair my daughter neededI said since they were listed as in stock if someone could take a look for it that it might be misplacedHe said 'Look we don't have it, that's it.' I asked him to call a manager and he refused, I asked him for his name and he refused and said he is off the clock and walked out a back door in receivingAnother female walmart associate came to the area to work and she heard the exchange, I asked her to get a manager and to tell me the other person's nameShe said I think it's 'Jamal' and after she said that he came out of the back room, pointed his finger at her and said do ever tell anyone his name and that wasn't cool in an angry voiceHe then stormed off and as he passed my daughter he walked slowly and gave her a menacing lookMy daughter was frightenedA female manager named beatrice arrived and I told her the story, told her he should be fired, told her I want to file a complaint, she had me follow her, found the wheelchair in Pharmacy, brought it and me to the back and directed a employee to complete the transaction and said she had to leaveThe employee was unable to complete the transaction and had to call for another manager, after a very long wait he arrived in the back, completed the transaction and I told him the whole story of what happenedI said I want to file a complaintHe said Walmart does not have any complaint forms, he took my name and number and said he would look into thisNo one ever didWalmart blew it offVery poor treatment
Return not accepted for Walmart Family Mobile SIM Activation Kit
I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month *** plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
Seems that Walmart picks the times it a wants to follow it's own policy rulesAtemptied to return a item that was sold be WalmartAt the time was refused and told two excuses why they wouldn't take the items as a return as stated in there return policy
missouri ave n largo fl Went to this walmart 4/8/at 2pm to be directed to the return line when I said several times it was an ONLINE purchase from my baby registry So at months pregnant I waited a half hour to get to the front of the line to be told I had to wait in the online purchase line!! needless to say everyone was RUDE The "online" person then comes to the counter about 5-minutes later to type in my initials of my first and last name ...like the other lady couldn't do that???! I was then turned away like that was the one and only thing that they could do to look my order up spoke to the supposed manager to tell us if they couldn't find it she wasnt going to be able to find it either we then call the corporate office to go round and round and round with him dont know his name but his number is 727-504- tells us he sees the order but its not paid for ...then he claims he needed an order number I sent him a text message with all order numbers on it he could only find 2! then says he was going to give me a gift card and have all purchases at the front counter waiting for us my mother in law was on the phone with walmart as well trying to accomplish the same thing - she was also told that the order would be at the front desk My husband now goes back at 6:25pm to pick up this order that is waiting waits in line AGAIN for min to be turned away again!!!! they cant find the order anywhere! call my mother in law again to explain the situatiuon we only got this order at 8:PM most ridiculous waste of time! what a joke this store is and the employees! they don't have respect for their selves and jobs so they treat customers like st I never received a confirmation email that I even had purchases waiting for me how was I to even know the order number unless the purchaser gave it to me??? they acted like they didnt even know that you could do a baby registry online I will NEVER return to this store maybe even never go to walmart again even if I have to pay more to waste most of my day off of work to deal with this bull!
Horrible customer service, price scan errors at checkout, and store refuses to honor the advertised price
I was in the Walmart store in Whitehall Ohio today to purchase several itemsWhile in line, a walmart employee told me they were opening up an additional line and that it would be faster if I used thatSo I got into the new lineWhen it was my turn in line, the cashier told me to go to the back of the old line because she was not going to ring me outSo I went to customer service and waited for quite a whileThe guy at customer service reluctantly rang me outI noticed on the receipt that the sodas and eggs rang up at a higher price than what was marked on the shelfI asked him to correct thisHe said I had to wait for an "override"So I waited, and an assistant manager came over and stated that they could not fix the errorSo, I just returned everything for a refund
I called the store, and spoke to an assistant manager who identified herself as "***"***
Bought a vacuum with extended warranty
walmart does not want to repair or refund my moneywent to local store as wellas made telephone call
floor cleaner does not work
Incomplete oil change service
I paid for oil change which included Oil, grease chassis, oil filter, check tires, check batteryThe service was completed in less than minutesIt takes a couple minutes just to walk out and get the truck in the shopSo I asked the tech why he did not grease chassisI told him there was no way it was completed in short timeHe said " what were you watching me? Guess I'm just that good" The other tech stated that he just did cars in minutesThere is no way he can do a service in less than minutesBack to my issue, He only put in Qt of oil and it requires My engine diagnosis says that my oil is only at 6% life and oil needs changed, Which leads me to believe he did not drain all the old oil outMy tire pressure was not checked, as the screen says different tire pressure than he wrote downI asked to speak to manager and they told me he was gone for the daySo I called the store and asked for a managerTold them the problemShe
Lane
06/8/
Around 5:pm
I went into your store today in Kalamazoo Michigan on 9th Street and Gull Road I had a manufacturer coupon that was mailed to me directly from the company for filling out a survey for one free product I read all the fine print it had an expired it had the fancy Holograms in the warnings on the back and I went to your store and I found the product which was some orange juice as I'm checking out the cashier is having some issues for whatever reason the coupon wasn't working she was very polite she read every word front and back she looked at what I had picked up and she agreed that it was exactly what it said it was supposed to be for she had no idea why the coupon would work and neither did I so she calls for help and this is when a young man named Koty shows up he pretends to read the coupon first looks at me and asked me if I'd bought into I said no he said well you have to buy two it's about one get one free I asked him to show me where it said th
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, ***, for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
Bought a phone card that is for dialing an 800# and making long distance calls instead of a prepaid card for ATT wirelessThe store refused to take it back and told me to call ATTI called ATT and they said "look at the back of the card for terms and conditions." The back of the card says "refundable only at Walmart." ATT told me go back to store againI was again told it was non-refundableNeither the card nor my receipt says non-refundable
I hope I could give minus star to Walmart at watts rd, madison, wiThey lost my package and return it saying I didn't pick up and I've been in store times to pickthey just couldn't find the package and let me pay for their fault
On Sat., May 5, my grandson purchased a mountain bike with his hard-earned moneyWithin a half hour of the purchase, we had to return it as the front brakes did not workHe requested his money backOn Wed., May 9, that very same bike with the very same inoperable brakes was back out on the floor for saleI called for a manager and it was removedHe explained to me that the bike probably was not marked defectiveI disagreed with him as I watched the customer service person put the return slip on it that stated the brakes do not workI do not feel assured that they will not put it out again
We have had multiple issues with our tax exempt card We are a 501corganization No one seems to be able to offer any explanation The items are common business items that in the past have been exempt from sales taxes such as paper, cleaning supplies etc Further, no one at customer service seems to know what to do The receipt says to call the 800-WALMART number but that is an automated menu, without any selection for tax exempt It is not helpful at all
today I have found out that wal mart has basically discontinue the savings catcher program unless you use there wal mart pay system, this basically drops millions of consumers from the program because they will refuse to relent to being forced to pay with a system that is in favor of someone else other than theirselves
Greed is the only reason that this is taking place because they have found a way to save millions of dollars by eliminating a long standing program of matching prices and being the champion of the lowest price avaliable
what a shame, corp greed all the way,
losing my business
Purchase an item online the item wasn't instock was told I can pick up the refund in store was decline call walmart .com customer service was decline
Placed an order online Order Number: XXXXXXX-XXXXXX the item was never in stock got an email the order was cancel can be refund by mail check or store Went to walmart .com to purchase an item online 6/1/was told that I can pay for the item at a Walmart store which I did 6/3/online advise the item will be available for pick up 6/8/the item was never in stock got a email stated the order was cancel I chose the option to go to store to get my refund after being in that store for over an hour was told by manager that I'm not able to get my refund after I had my receipt that stated I pay in that store was told to call Walmart.com call after being on the phone for over mins was told that not able to issue the refund go back to the store
I bought a tire warranty and it's been less than a year & this is the 2nd problem now suddenly they don't want to fix the issue
I bought Douglass tires from WalmartI bought the warranty and mounting as wellThis is the 2nd time the tire has given me problemsThe 1st time I had trouble dealing with the warranty and they made me pay the fee a 2nd timeThat was just a little over a month agoThe tire is giving me a problem again and for the 2nd time they supposedly can't find the warranty that I have now paid twice forSomeone working in automotive is clearly pocketing money and screwing people on warrantiesThis is ridiculous I have paid twice for this warranty and I would like it honoredObviously the Douglas tire Walmart sells isn't a reliable tire, because I should not have this many problems in such a short amount of timeThe 1st time they made me repay they replaced the tireThis time they are just completely ignoring the problem when they have been paid twice, totall
I bought a treadmill and when I opened the box at home, it was a different machine with parts missing and it was usedI went and talked to the salesman and he said that it was an upgrade and I argued that it was totally a different machine ,so , he said to bring it back and I did.When they opened the box they said it was a used machine and serial numbers didn't match the sales receipt, so I replied that's what you sold me and when I bought it they scanned the box and not the contents.They kept telling me the serial number didn't match the sales receipt and I kept telling them they scanned the box for a sale and not the contents, but they kept telling me the serial number on the machine didn't match the sales receiptMy wife called customer service and after a couple of days they replied that I didn't specify that it was a used machine and only because I didn't say that it was used they couldn't do anything about it.They got the manager(Ma Matthews) and he looked at the receipt and t
On April 6, 2016, I went to Walmart to pick up a birthday cakeThe women's restroom is near the bakery and I went into the restroom and inadvertently left my walletAs I approached the bakery, I realized that I didn't have my walletI ran back in and the wallet and my $was gone approached the Assistant Manager *** who did not listen although loss prevention CC stated that ***, went into the bathroomI asked *** to look at the tapeI filed a police report but the tape is my proofI have been communicating with corporate bit what can you expect from a billion dollar corporation that doesn't pay employees a living
Product_Or_Service: Birthday cake
I'm sharing a review because in the past month and a half I was double billed times at the Walmart store in Papillion, NEFor purchases that were both food and non food itemsI received payment back for the double billed items with no problem at the customer service deskHowever, the third time this happened, I requested to speak to a managerHer comments were unsatisfactory to say the leastShe told me that if the cashier set the item too close to the machine, it would double ring the expenseShe did not speak at all about how they could fix the problemBefore I left the store, other customers told me this issue has happened to them several times as wellI was very upset each time this happened to me because I cannot afford extra expensesI worry for others similar to my situation and I don't want this double billing to continue unchecked
Their is no security on gift card purchases and if the information is stolen they will do absolutely nothing to help
A mother's day gift card was purchased on May 12th and given as a gift the next dayWhen inquiring on the balance it was surprisingly $The balance had been spent just moments after the card was purchasedWalmart was contacted to no avail they simply refer you to their terms of service where their liability states, "LiabilityThe balance on any Gift Card is solely the liability of Wal-Mart Stores Arkansas, LLC." But their lost or stolen section states, "Lost or Stolen Gift CardLost or stolen cards will not be replacedNeither Wal-Mart.com USA, LLC nor Wal-Mart Stores Arkansas, LLC shall have liability to you for (i) lost or stolen Walmart Gift Cards or (ii) use of any Walmart Gift Cards by third parties through your Walmart.com account." But they take no responsibility of that liability they claim to holdThis has happened before at another store but at least
My sick daughter who suddenly was no longer able to walk without pain needed a wheelchairI went online 06/23/and found that the Walmart located at Jerusalem Ave Uniondale NY had them in stockLate this afternoon my wife, my daughter and I arrived to pick it upWe went to merchandise pickup and I put my information into the kioskA Walmart employee possibly named 'Jamal' (Thin black male, about 5'10") told me they have two in stock but can't find themHe said they have another type of Wheelchair in the stockroom and to wait while he got itHe took a photo of the box and showed it to me, Sadly it was not the type of Wheelchair my daughter neededI said since they were listed as in stock if someone could take a look for it that it might be misplacedHe said 'Look we don't have it, that's it.' I asked him to call a manager and he refused, I asked him for his name and he refused and said he is off the clock and walked out a back door in receivingAnother female walmart associate came to the area to work and she heard the exchange, I asked her to get a manager and to tell me the other person's nameShe said I think it's 'Jamal' and after she said that he came out of the back room, pointed his finger at her and said do ever tell anyone his name and that wasn't cool in an angry voiceHe then stormed off and as he passed my daughter he walked slowly and gave her a menacing lookMy daughter was frightenedA female manager named beatrice arrived and I told her the story, told her he should be fired, told her I want to file a complaint, she had me follow her, found the wheelchair in Pharmacy, brought it and me to the back and directed a employee to complete the transaction and said she had to leaveThe employee was unable to complete the transaction and had to call for another manager, after a very long wait he arrived in the back, completed the transaction and I told him the whole story of what happenedI said I want to file a complaintHe said Walmart does not have any complaint forms, he took my name and number and said he would look into thisNo one ever didWalmart blew it offVery poor treatment
Return not accepted for Walmart Family Mobile SIM Activation Kit
I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month *** plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
Seems that Walmart picks the times it a wants to follow it's own policy rulesAtemptied to return a item that was sold be WalmartAt the time was refused and told two excuses why they wouldn't take the items as a return as stated in there return policy
missouri ave n largo fl Went to this walmart 4/8/at 2pm to be directed to the return line when I said several times it was an ONLINE purchase from my baby registry So at months pregnant I waited a half hour to get to the front of the line to be told I had to wait in the online purchase line!! needless to say everyone was RUDE The "online" person then comes to the counter about 5-minutes later to type in my initials of my first and last name ...like the other lady couldn't do that???! I was then turned away like that was the one and only thing that they could do to look my order up spoke to the supposed manager to tell us if they couldn't find it she wasnt going to be able to find it either we then call the corporate office to go round and round and round with him dont know his name but his number is 727-504- tells us he sees the order but its not paid for ...then he claims he needed an order number I sent him a text message with all order numbers on it he could only find 2! then says he was going to give me a gift card and have all purchases at the front counter waiting for us my mother in law was on the phone with walmart as well trying to accomplish the same thing - she was also told that the order would be at the front desk My husband now goes back at 6:25pm to pick up this order that is waiting waits in line AGAIN for min to be turned away again!!!! they cant find the order anywhere! call my mother in law again to explain the situatiuon we only got this order at 8:PM most ridiculous waste of time! what a joke this store is and the employees! they don't have respect for their selves and jobs so they treat customers like s
t I never received a confirmation email that I even had purchases waiting for me how was I to even know the order number unless the purchaser gave it to me??? they acted like they didnt even know that you could do a baby registry online I will NEVER return to this store maybe even never go to walmart again even if I have to pay more to waste most of my day off of work to deal with this bull!
Horrible customer service, price scan errors at checkout, and store refuses to honor the advertised price
I was in the Walmart store in Whitehall Ohio today to purchase several itemsWhile in line, a walmart employee told me they were opening up an additional line and that it would be faster if I used thatSo I got into the new lineWhen it was my turn in line, the cashier told me to go to the back of the old line because she was not going to ring me outSo I went to customer service and waited for quite a whileThe guy at customer service reluctantly rang me outI noticed on the receipt that the sodas and eggs rang up at a higher price than what was marked on the shelfI asked him to correct thisHe said I had to wait for an "override"So I waited, and an assistant manager came over and stated that they could not fix the errorSo, I just returned everything for a refund
I called the store, and spoke to an assistant manager who identified herself as "***"***
Bought a vacuum with extended warranty
walmart does not want to repair or refund my moneywent to local store as wellas made telephone call
floor cleaner does not work
Incomplete oil change service
I paid for oil change which included Oil, grease chassis, oil filter, check tires, check batteryThe service was completed in less than minutesIt takes a couple minutes just to walk out and get the truck in the shopSo I asked the tech why he did not grease chassisI told him there was no way it was completed in short timeHe said " what were you watching me? Guess I'm just that good" The other tech stated that he just did cars in minutesThere is no way he can do a service in less than minutesBack to my issue, He only put in Qt of oil and it requires My engine diagnosis says that my oil is only at 6% life and oil needs changed, Which leads me to believe he did not drain all the old oil outMy tire pressure was not checked, as the screen says different tire pressure than he wrote downI asked to speak to manager and they told me he was gone for the daySo I called the store and asked for a managerTold them the problemShe
Lane
06/8/
Around 5:pm
I went into your store today in Kalamazoo Michigan on 9th Street and Gull Road I had a manufacturer coupon that was mailed to me directly from the company for filling out a survey for one free product I read all the fine print it had an expired it had the fancy Holograms in the warnings on the back and I went to your store and I found the product which was some orange juice as I'm checking out the cashier is having some issues for whatever reason the coupon wasn't working she was very polite she read every word front and back she looked at what I had picked up and she agreed that it was exactly what it said it was supposed to be for she had no idea why the coupon would work and neither did I so she calls for help and this is when a young man named Koty shows up he pretends to read the coupon first looks at me and asked me if I'd bought into I said no he said well you have to buy two it's about one get one free I asked him to show me where it said th
I installed Windows on my computer a couple of months agoI previously had Kaspersky Anti-Virus which expired on June 4, 2016, I purchased Kaspersky Anti Virus for $after speaking to a Walmart electronic person, ***, for some length of timeWhen I got home and opened the package, there was no CD in the packageI went back down to Walmart, handed my receipt, and previously purchased Kaspersky Anti-Virus package to customer serviceI told them that the disc had been removed, and showed them the package with the indentation for a disc but no discThere was a supervisor that I also spoke to at the customer desk who took the receipt from the clerk and the Kaspersky packageShe called the Manager of electronics who came up to customer serviceThe manager of electronics said that Kaspersky did not put disc's in the packageHe showed me a pamphlet which stated "QUICK START GUIDE:, which stated in very small writing "Package does not contain a CDDownload product at usa.kas
Bought a phone card that is for dialing an 800# and making long distance calls instead of a prepaid card for ATT wirelessThe store refused to take it back and told me to call ATTI called ATT and they said "look at the back of the card for terms and conditions." The back of the card says "refundable only at Walmart." ATT told me go back to store againI was again told it was non-refundableNeither the card nor my receipt says non-refundable
I hope I could give minus star to Walmart at watts rd, madison, wiThey lost my package and return it saying I didn't pick up and I've been in store times to pickthey just couldn't find the package and let me pay for their fault
On Sat., May 5, my grandson purchased a mountain bike with his hard-earned moneyWithin a half hour of the purchase, we had to return it as the front brakes did not workHe requested his money backOn Wed., May 9, that very same bike with the very same inoperable brakes was back out on the floor for saleI called for a manager and it was removedHe explained to me that the bike probably was not marked defectiveI disagreed with him as I watched the customer service person put the return slip on it that stated the brakes do not workI do not feel assured that they will not put it out again
We have had multiple issues with our tax exempt card We are a 501corganization No one seems to be able to offer any explanation The items are common business items that in the past have been exempt from sales taxes such as paper, cleaning supplies etc Further, no one at customer service seems to know what to do The receipt says to call the 800-WALMART number but that is an automated menu, without any selection for tax exempt It is not helpful at all
today I have found out that wal mart has basically discontinue the savings catcher program unless you use there wal mart pay system, this basically drops millions of consumers from the program because they will refuse to relent to being forced to pay with a system that is in favor of someone else other than theirselves
Greed is the only reason that this is taking place because they have found a way to save millions of dollars by eliminating a long standing program of matching prices and being the champion of the lowest price avaliable
what a shame, corp greed all the way,
losing my business
Purchase an item online the item wasn't instock was told I can pick up the refund in store was decline call walmart .com customer service was decline
Placed an order online Order Number: XXXXXXX-XXXXXX the item was never in stock got an email the order was cancel can be refund by mail check or store Went to walmart .com to purchase an item online 6/1/was told that I can pay for the item at a Walmart store which I did 6/3/online advise the item will be available for pick up 6/8/the item was never in stock got a email stated the order was cancel I chose the option to go to store to get my refund after being in that store for over an hour was told by manager that I'm not able to get my refund after I had my receipt that stated I pay in that store was told to call Walmart.com call after being on the phone for over mins was told that not able to issue the refund go back to the store
I bought a tire warranty and it's been less than a year & this is the 2nd problem now suddenly they don't want to fix the issue
I bought Douglass tires from WalmartI bought the warranty and mounting as wellThis is the 2nd time the tire has given me problemsThe 1st time I had trouble dealing with the warranty and they made me pay the fee a 2nd timeThat was just a little over a month agoThe tire is giving me a problem again and for the 2nd time they supposedly can't find the warranty that I have now paid twice forSomeone working in automotive is clearly pocketing money and screwing people on warrantiesThis is ridiculous I have paid twice for this warranty and I would like it honoredObviously the Douglas tire Walmart sells isn't a reliable tire, because I should not have this many problems in such a short amount of timeThe 1st time they made me repay they replaced the tireThis time they are just completely ignoring the problem when they have been paid twice, totall
I bought a treadmill and when I opened the box at home, it was a different machine with parts missing and it was usedI went and talked to the salesman and he said that it was an upgrade and I argued that it was totally a different machine ,so , he said to bring it back and I did.When they opened the box they said it was a used machine and serial numbers didn't match the sales receipt, so I replied that's what you sold me and when I bought it they scanned the box and not the contents.They kept telling me the serial number didn't match the sales receipt and I kept telling them they scanned the box for a sale and not the contents, but they kept telling me the serial number on the machine didn't match the sales receiptMy wife called customer service and after a couple of days they replied that I didn't specify that it was a used machine and only because I didn't say that it was used they couldn't do anything about it.They got the manager(Ma Matthews) and he looked at the receipt and t
On April 6, 2016, I went to Walmart to pick up a birthday cakeThe women's restroom is near the bakery and I went into the restroom and inadvertently left my walletAs I approached the bakery, I realized that I didn't have my walletI ran back in and the wallet and my $was gone approached the Assistant Manager *** who did not listen although loss prevention CC stated that ***, went into the bathroomI asked *** to look at the tapeI filed a police report but the tape is my proofI have been communicating with corporate bit what can you expect from a billion dollar corporation that doesn't pay employees a living
Product_Or_Service: Birthday cake
I'm sharing a review because in the past month and a half I was double billed times at the Walmart store in Papillion, NEFor purchases that were both food and non food itemsI received payment back for the double billed items with no problem at the customer service deskHowever, the third time this happened, I requested to speak to a managerHer comments were unsatisfactory to say the leastShe told me that if the cashier set the item too close to the machine, it would double ring the expenseShe did not speak at all about how they could fix the problemBefore I left the store, other customers told me this issue has happened to them several times as wellI was very upset each time this happened to me because I cannot afford extra expensesI worry for others similar to my situation and I don't want this double billing to continue unchecked
Their is no security on gift card purchases and if the information is stolen they will do absolutely nothing to help
A mother's day gift card was purchased on May 12th and given as a gift the next dayWhen inquiring on the balance it was surprisingly $The balance had been spent just moments after the card was purchasedWalmart was contacted to no avail they simply refer you to their terms of service where their liability states, "LiabilityThe balance on any Gift Card is solely the liability of Wal-Mart Stores Arkansas, LLC." But their lost or stolen section states, "Lost or Stolen Gift CardLost or stolen cards will not be replacedNeither Wal-Mart.com USA, LLC nor Wal-Mart Stores Arkansas, LLC shall have liability to you for (i) lost or stolen Walmart Gift Cards or (ii) use of any Walmart Gift Cards by third parties through your Walmart.com account." But they take no responsibility of that liability they claim to holdThis has happened before at another store but at least