My daughter went into Springville AL, Walmart to purchase a box of Dark and Lovely hair color My daughter looked looked and looked for the Dark and Lovely brand , she then phoned me making me aware she didn't see the hair color I then instructed her to go to the area where the hair color is locatedMy daughter finally located the Dark and Lovely hair color in a totally different area then other hair colors When my daughter returned to the car she was very upset and heart broken due to she had to experience and witness Caucasian hair color is in a area by itself and African American hair color is in a area by itselfWalmart should have more respect about it stores to separate race in productsWhy cant all hair color no matter what brand and who its for be sold all in the same areaWalmart is the only store that separate hair color by its raceSo if you're African American looking for Dark and lovely hair color we have our own area in WalmartIf you're Caucasian you have your own area in Walmartsad world Walmart got to do better
Walmart feels they do not have to answer to wrongful accusations, slander and defamation of character
Went on Walmart.com to find out if a microwave was able to be sold in storesI was given the address of two stores, went to the first store and no microwave there, went home and called the other store and I asked for "small appliances" I was on hold different times minutes each timeThen the associate came on the phone and said what do you needI said small appliances and he said oh sorry there is no one in that department to answer the phone
I said why didnt you tell me that before? he said sorry what can I do for youI said Im looking for a certain microwave can you transfer me to someone who can help? He said what you looking for? I was like I just told you..so then I got a lady on the phone and she asked me why I was being uncooperative with the receptionist
So I explained to her, she said well tell him what you needSo then I asked for a manager, I got a guy na
I came into walmart bought a maxx everstart battery about years ago the battery was defective and didnt even last years left my car dead and stranded when I tried exchanging it for another one I was told they had no sales record of me ever buying the battery and therefore they wouldnt honor the warranty ive been a regular customer here for years but no longer will be doing any business here
We have been shopping at Walmart for many yearsWe shop the store in Eunice, LA (#773) a few times a week, including weekly family grocery shopping usually every Monday, followed by a few additional visits each week for follneeds
The store (as other Walmart stores) has been undergoing a major change in the way customers are checking out
The self check lanes have more than doubled in the last couple of weeks, and that is fine if I have 3+ items in a basket to check out
However, we have a very full basket full each week on Monday and this requires a lane to check out that is occupied by an employee manning the register, lane
Normally the store may be manned on Monday's with as few as or open lanes which have large purchases such as ours lined up in long lines to check out
The employees are very courteous (all the time) and are most helpful
Since the second bay (one on each end of the check out lines) of self check-outs have opened, the employees have been trying to get the customers to use the self check out lanes
My wife is handicapped and it is very difficult for use to stand in long lines because of my wife's very bad back - she can barely make the weekly shopping experience of 2-hours in the store
I refuse to use a self check-out lane for a full basket of groceries, etcOur bills run between $to $each Monday
I am PAYING for SERVICE! Instead your company is attempting me to continue paying these prices AND do my own checking out, delaying us further with wasted time in the store
The store (according to one or more employees talked with today and each shopping trip recently) is now having ONE check out lane open and thus the line for this lane is longer and longer
THIS IS BAD BUSINESS PRACTICES!!!!
As much as I would hate to do so, we are now considering shopping at a competitor down the highway, even if it costs us a little more in $$$$At least when we have completed our shopping experience, we can expect to get checked out in a few minutes and be on our way
My opinion is that Walmart has forgot their customer base
Thank you
The pharmacy inside this Walmart is terribleThey never answer their phone and they will not respond to faxes from other pharmacies to have patients meds transferred overWhen I called the store I was told that they just received hundreds of orders from another pharmacy or somethingThat has nothing to do with me and I feel that they should not take on more customers if they can't keep up with the ones they have already
I ordered a BTU GE air conditioner that was to be picked up yesterday then it changed to this morning at 9:am this morning and it's 12-hours later and this store doesn't have the item which is propoganda!!!!! Walmart has done this to me repeatedly and it's illegal!!!! I ordered an Apple Air July 26th for store pickup in Rutland, Vt at 2:pmI get there at around 6:pm and they have of those items in the store but not my order so they couldn't give me it so I was told to cancel and reorderI did that the next day and it said order delayed with items in that store until 4/or something so I cancelled itThe Saratoga store is the SAME situation!!!! I could pick it up at 9:am and at pm they still don't have my order information!!!!One Manager was to give me another one BTU for the same price then someone else involved herself and refused to honor Walmart's word that I could pick up the air conditioner today and thereby committed propoganda!!!!! She is an empl
When I stopped service with them I was charged an extra month charge and lied to about the service both by walmart when I started the service and by customer service which spoke in broken english and did not make any since about the chargesIn all they auto deducted bucks and if I didn't call and *** I feel sure they would have tried more ideas to keep up the game and auto deduct more.Seems I got a different story every time I called them, that's what really got me.I really regret giving them the power to deduct from my accountI know it seems like a small amount of money but I live on a gov't check and they almost cost me a $charge from my bank and since they can auto deduct and I now know how they do business I'm holding my breath to see what happens next.Very dishonest company
Product_Or_Service: LG /450/straight talk
Account_Number: XXX-XXX-XXXX
While I was a faithful and frequently shop at the local Walmart supercenter#Located in Lansing,IlTorrence AveI was met with angry hostile and verbally abusive employeesThey are unprofessional and inappropriate in the workplaceI have/was subjected to employees using profanity and rude behavior towards myselfThis is very disturbingI am feeling threatened by the hostile environmentThis is due to some of the people they employee live near my home
bought Desk top computer tower which both had to be returned because of missing parts and it just didn't work
they didn't credit their charge cards for days giving them interest on those refunds.The salesperson informed us they were new but one was referbished and didn't work.The other tower we were told it was new,but when brought home it was missing cords
I when to a hour Wal-Mart to get a sim card adaptor for a *** galaxy phone for straight *** When went on Wal-Mart appIt said it was in store when ask for help the employees in electronic said they did not know anything and id have to come back in the morning to get helpThat they weren't trained on the the night shiftSo I bought a straight talk bring your own phone kitBut it didnt have it in thereI went back in to the Wal-Mart store to get a refund and they told me customers service was closed and that they cannot do a returnBut I was never told at the check out that it could not be returnedAnd tell me after I buy a kit that I cant use is ridiculous
Horrible experience, Walmart in Secaucus NJ I used to come here all the time but recently have decided to avoid it unless I have to, because of the lines and customer service, but recently their service has caused me to write this reviewI don't normally write reviews but you must be forewarned, they cannot and will not deliver on their promise for same day pick-up This past holiday season I needed a few items for a party I was having before Christmas along with some small gifts I specifically selected items from the online store that said "ready for pickup today" I waited for the email to tell me that the order was ready it didn't come so I went into the store that night to inquire since when I called I was on hold for minutes and no one was picking up When I got there they said the order wasn't processed yet and they don't know when it will be, yet they already debited my account the money I said can I please go pick the items myself and just write it off against the order but they said their system doesn't permit thatI asked to speak to a manager, the assistant manager came over to speak with me and she was dismissive and said too bad we are busy we will get to it when we get to it, it doesn't' matter that we market and push that we have same day piwe don't care what is said we aren't sticking to it that is not my problem, and told the CSR person at the desk to stop helping me and to move on to the next ***Luckily he was nice enough and told me there were another orders ahead of mineSo I asked if it will be ready tomorrow and he said yes It is now tomorrow and it still isn't' ready I am again on hold for their pick up department to see if I can get my items that I already paid for
When ever I purchase things, I usually use my card as a credit card, I don't prefer to use as a debit card, even though the payment comes from my bank account Every time prior to yesterday, I would always get a credit back to my account Yesterday, Walmart's customer service employee, told me I only could get cash back That is not the way I paid for the merchandize and I didn't want cash back If I wanted cash, I would have used my card as a debit card I also contacted a bank manager and he said the register determines whether one gets credit back to their card or cash Also, I believe that Walmart's products are getting more expensive than some grocery stores, it doesn't seem to be a discount store as it claims I am a very disgusted customer and I may just choose to shop elsewhere from now on If I am supposed to get cash instead of credit if returns are made, then in should be denoted on the original register tape, no where on the tape does it reveal that
I have visited this particular walmart times to enlarge a pictureall three times both machines have been downassociates dont seem to careI tried to complain at the store but the employee said it's best if I go to another walmart because the machines are always down
They sold me a defective tire amd refused to fix the issueWhen I convince them it was there problem they still didnt fix it
I went into the New Iberia, La Walmart on 6/11/and purchased new tires that eveningI drove miles down La and went homeWhen I woke up that morning one of the tires was flat and I took it back the New Iberia Wal-Mart.When I bought the tire back they asked me if I picked up a nail and I told them I did notThey told me that it was a valve stem sensor that went bad, but I found out from a mechanic that the guy who put the tire on the car actually install the valve wrongWhen he did that all the air deflated out my tireThey still refuse put the valve stem on the tireI kept having to get the manager and they kept being rude and very unprofessional.They refuse to talk to me only my boyfriend and not to me the ownerThey messed up my tire sensor, over inflated all my tires and took the oil cap off under my hoodThey were even other customer ou
My son purchased a laptop the day after Black Friday at Walmart in Pittsburg, CA
That Saturday the day after Black Friday my son went to Walmart in hopes of purchasing a laptop with the removable keyboard He was short a dollar so a woman give him the moneyThe cashier gave the woman the receipt instead of my sonUpon leaving the store the greeter asked for the receipt, and my son told the person what had happenedThey going back to the cashier and said he purchased the item, but they took the item and didn't return my son his moneyI've been going back and forth with them since the beginning of February with no results
I was at the Watertown, SD location this Saturday around 3:My son (who is 2) was very fussy but I let him get a candyThe checker there (I didn't get her name but she had to if been about 5'with short black hair in a bob cut) was checking outShe smiled at him the whole time and stayed patient with himMy son ended up breaking the candy right in the aisle and I felt horribleShe immediately requested someone too clean up but kept telling me not to worry as this happens with kidsShe continued to talk to my son and get us checked outI work in a reviews department and I'm often not too impressed with Customer Service in most stores as I'm often treated unimportant due to I have a toddlerWith having a family, I do spoend quite a bit on groceriesI will be keeping my business with Wal-Mart thanks to this checkerI truly feel she deserves a raise
A price displayed was not honored and the sales managers were extremely disrespectful
Tonight, I visited the Walmart at West Tennessee St
Tallahassee, FL We came solely to purchase an air purifierOnce on the aisle, we found a Febreeze model for $I checked the UPC number twice to make sure it matched, since the model looked so niceI was so excited to find they matchedI even took a picture to show my great deal to my boyfriendWhen we got to the register, it rang up $I called someone over and showed her the picture of the priceShe agreed the numbers matched and tried to change the price, but it required a supervisors loginWhen the customer service manager, Patrick *** came over, he was EXTREMELY disrespectfulHe said the number was number off and rolled his eyes, stating that we didn't check it well enoughMy boyfriend explained that we found it on the shelf at that labelHe very rudely proclaimed that he would go check if it "made us ha
Purchased a head unit from ***lynchburg vaopened box found to be usedrefused exchangefeel victim of utter fraud
I came into the Lynchburg, VA Wards RdWalmart on 3/30/to pick up a head unit for my truck(The factory one's volume dial was not working correctly and I had a trip the next day in which I thought a radio would be beneficial) I go in and look in the cabinet and spot a pioneer unit for dollars which I thought was a good dealI had originally came in for the dual model but for dollars more I could get the Pioneer brand, I was soldThought I was getting a great dealI got an employee to get it out the case for meI purchased the head unit at the sporting goods counter along with a camp chair for my trip the next dayI did notice the box had a dent in it but seeing it came from the case I did not inspect it in storeThe night of 3/30/I went out to my truck and pulled the factory radio and brought the one I purchased from Walmart out the tru
I would like to bring my experiences with the Pittsburgh Mills, Frasier Township store to your attentionMy first experience with your automotive store was uneventful however my second and third experiences should be brought to every ones attention
I was shopping at wal-mart and decided to get the oil in my car changed and I even paid the extra $to have my windshield cleaned and fluids topped offAs I drove away I noticed my windshield had been cleaned, but, with a greesy clothAfter a number of cleanings I still can't get all the grease off my windshieldAfter driving my car a couple days the oil light came on, when I took the car to find out why the oil light was on what I found was the car had been given the wrong amount of oil and was two quarts low on oil
Next experience, Although I had the previous experience I decided to give wal-mart automotive department another try, assuming that I had just gotten a bad mechanic last timeI had tires which I purchased from wal-mart installed on my carAfter walking around the store for about hours I decided to check with the automotive department to ask when my car would be doneI was told by the female person behind the counter my car was done but she forgot to call to tell me
So, as if that wasn't bad enough I paid for their services then walked out to my car to find it parked in the parking lot unlocked and with it's windows rolled downMy $dog kennel in the back seat, numerous confidential documents in the unlocked glove compartment and personal property lying on the front seat for anyone who walked by to take at will
So, upon finding this, I again went to the service counter to complain about the careless irresponsible way my car was left in the parking lot
I told the female counter attendant I was very upset because my car had been left in the parking lot unlocked with the windows down and I felt it was very irresponsible of the mechanic and that wal-mart had a duty to protect my car while it was in their care
Her response to me was "SO, YOU DIDN'T TELL US NOT TO LEAVE THEM DOWN."
I asked for a manager to which I was told they didn't have a store managerI asked to talk to whomever was in charge of the store, she reluctantly called someoneAnother female person appeared, I explained the situation and she then paged the automotive managerWho after more minutes of waiting still could not find his way back to his department
So, feeling like I wasn't going to get any help or satisfactory resolution to my grievence
I finally stormed out the door furious, vowing never use any wal-mart automotive center again, ever
My treatment was unacceptable, the careless way the mechanic cared for my vehicle was unacceptable, and the juvenile behavior of the female counter attendant was very unacceptable
I purchased a Fit Bit Charge HR band on 5/13/at Walmart in Sioux City IowaAt the time I also purchased an additional warranty thru Walmart With in a couple of months the band started falling apartI had first contacted Walmart locally for this issue since I had purchased the warranty and they told me that I had to go thru FitBitI have contacted FitBit via email and phone and was told from them that Walmart should replace this since I have purchased and additional year warrantyI have been to the store physically on different occasions and been told the same thing each time that they (Walmart) will not honor the warranty that this issue should be taken care of thru FitBit
Product_Or_Service: FitBit Charge HR
My daughter went into Springville AL, Walmart to purchase a box of Dark and Lovely hair color My daughter looked looked and looked for the Dark and Lovely brand , she then phoned me making me aware she didn't see the hair color I then instructed her to go to the area where the hair color is locatedMy daughter finally located the Dark and Lovely hair color in a totally different area then other hair colors When my daughter returned to the car she was very upset and heart broken due to she had to experience and witness Caucasian hair color is in a area by itself and African American hair color is in a area by itselfWalmart should have more respect about it stores to separate race in productsWhy cant all hair color no matter what brand and who its for be sold all in the same areaWalmart is the only store that separate hair color by its raceSo if you're African American looking for Dark and lovely hair color we have our own area in WalmartIf you're Caucasian you have your own area in Walmartsad world Walmart got to do better
Walmart feels they do not have to answer to wrongful accusations, slander and defamation of character
Went on Walmart.com to find out if a microwave was able to be sold in storesI was given the address of two stores, went to the first store and no microwave there, went home and called the other store and I asked for "small appliances" I was on hold different times minutes each timeThen the associate came on the phone and said what do you needI said small appliances and he said oh sorry there is no one in that department to answer the phone
I said why didnt you tell me that before? he said sorry what can I do for youI said Im looking for a certain microwave can you transfer me to someone who can help? He said what you looking for? I was like I just told you..so then I got a lady on the phone and she asked me why I was being uncooperative with the receptionist
So I explained to her, she said well tell him what you needSo then I asked for a manager, I got a guy na
I came into walmart bought a maxx everstart battery about years ago the battery was defective and didnt even last years left my car dead and stranded when I tried exchanging it for another one I was told they had no sales record of me ever buying the battery and therefore they wouldnt honor the warranty ive been a regular customer here for years but no longer will be doing any business here
We have been shopping at Walmart for many yearsWe shop the store in Eunice, LA (#773) a few times a week, including weekly family grocery shopping usually every Monday, followed by a few additional visits each week for follneeds
The store (as other Walmart stores) has been undergoing a major change in the way customers are checking out
The self check lanes have more than doubled in the last couple of weeks, and that is fine if I have 3+ items in a basket to check out
However, we have a very full basket full each week on Monday and this requires a lane to check out that is occupied by an employee manning the register, lane
Normally the store may be manned on Monday's with as few as or open lanes which have large purchases such as ours lined up in long lines to check out
The employees are very courteous (all the time) and are most helpful
Since the second bay (one on each end of the check out lines) of self check-outs have opened, the employees have been trying to get the customers to use the self check out lanes
My wife is handicapped and it is very difficult for use to stand in long lines because of my wife's very bad back - she can barely make the weekly shopping experience of 2-hours in the store
I refuse to use a self check-out lane for a full basket of groceries, etcOur bills run between $to $each Monday
I am PAYING for SERVICE! Instead your company is attempting me to continue paying these prices AND do my own checking out, delaying us further with wasted time in the store
The store (according to one or more employees talked with today and each shopping trip recently) is now having ONE check out lane open and thus the line for this lane is longer and longer
THIS IS BAD BUSINESS PRACTICES!!!!
As much as I would hate to do so, we are now considering shopping at a competitor down the highway, even if it costs us a little more in $$$$At least when we have completed our shopping experience, we can expect to get checked out in a few minutes and be on our way
My opinion is that Walmart has forgot their customer base
Thank you
The pharmacy inside this Walmart is terribleThey never answer their phone and they will not respond to faxes from other pharmacies to have patients meds transferred overWhen I called the store I was told that they just received hundreds of orders from another pharmacy or somethingThat has nothing to do with me and I feel that they should not take on more customers if they can't keep up with the ones they have already
I ordered a BTU GE air conditioner that was to be picked up yesterday then it changed to this morning at 9:am this morning and it's 12-hours later and this store doesn't have the item which is propoganda!!!!! Walmart has done this to me repeatedly and it's illegal!!!! I ordered an Apple Air July 26th for store pickup in Rutland, Vt at 2:pmI get there at around 6:pm and they have of those items in the store but not my order so they couldn't give me it so I was told to cancel and reorderI did that the next day and it said order delayed with items in that store until 4/or something so I cancelled itThe Saratoga store is the SAME situation!!!! I could pick it up at 9:am and at pm they still don't have my order information!!!!One Manager was to give me another one BTU for the same price then someone else involved herself and refused to honor Walmart's word that I could pick up the air conditioner today and thereby committed propoganda!!!!! She is an empl
When I stopped service with them I was charged an extra month charge and lied to about the service both by walmart when I started the service and by customer service which spoke in broken english and did not make any since about the chargesIn all they auto deducted bucks and if I didn't call and *** I feel sure they would have tried more ideas to keep up the game and auto deduct more.Seems I got a different story every time I called them, that's what really got me.I really regret giving them the power to deduct from my accountI know it seems like a small amount of money but I live on a gov't check and they almost cost me a $charge from my bank and since they can auto deduct and I now know how they do business I'm holding my breath to see what happens next.Very dishonest company
Product_Or_Service: LG /450/straight talk
Account_Number: XXX-XXX-XXXX
While I was a faithful and frequently shop at the local Walmart supercenter#Located in Lansing,IlTorrence AveI was met with angry hostile and verbally abusive employeesThey are unprofessional and inappropriate in the workplaceI have/was subjected to employees using profanity and rude behavior towards myselfThis is very disturbingI am feeling threatened by the hostile environmentThis is due to some of the people they employee live near my home
bought Desk top computer tower which both had to be returned because of missing parts and it just didn't work
they didn't credit their charge cards for days giving them interest on those refunds.The salesperson informed us they were new but one was referbished and didn't work.The other tower we were told it was new,but when brought home it was missing cords
I when to a hour Wal-Mart to get a sim card adaptor for a *** galaxy phone for straight *** When went on Wal-Mart appIt said it was in store when ask for help the employees in electronic said they did not know anything and id have to come back in the morning to get helpThat they weren't trained on the the night shiftSo I bought a straight talk bring your own phone kitBut it didnt have it in thereI went back in to the Wal-Mart store to get a refund and they told me customers service was closed and that they cannot do a returnBut I was never told at the check out that it could not be returnedAnd tell me after I buy a kit that I cant use is ridiculous
Horrible experience, Walmart in Secaucus NJ I used to come here all the time but recently have decided to avoid it unless I have to, because of the lines and customer service, but recently their service has caused me to write this reviewI don't normally write reviews but you must be forewarned, they cannot and will not deliver on their promise for same day pick-up This past holiday season I needed a few items for a party I was having before Christmas along with some small gifts I specifically selected items from the online store that said "ready for pickup today" I waited for the email to tell me that the order was ready it didn't come so I went into the store that night to inquire since when I called I was on hold for minutes and no one was picking up When I got there they said the order wasn't processed yet and they don't know when it will be, yet they already debited my account the money I said can I please go pick the items myself and just write it off against the order but they said their system doesn't permit thatI asked to speak to a manager, the assistant manager came over to speak with me and she was dismissive and said too bad we are busy we will get to it when we get to it, it doesn't' matter that we market and push that we have same day piwe don't care what is said we aren't sticking to it that is not my problem, and told the CSR person at the desk to stop helping me and to move on to the next ***Luckily he was nice enough and told me there were another orders ahead of mineSo I asked if it will be ready tomorrow and he said yes It is now tomorrow and it still isn't' ready I am again on hold for their pick up department to see if I can get my items that I already paid for
When ever I purchase things, I usually use my card as a credit card, I don't prefer to use as a debit card, even though the payment comes from my bank account Every time prior to yesterday, I would always get a credit back to my account Yesterday, Walmart's customer service employee, told me I only could get cash back That is not the way I paid for the merchandize and I didn't want cash back If I wanted cash, I would have used my card as a debit card I also contacted a bank manager and he said the register determines whether one gets credit back to their card or cash Also, I believe that Walmart's products are getting more expensive than some grocery stores, it doesn't seem to be a discount store as it claims I am a very disgusted customer and I may just choose to shop elsewhere from now on If I am supposed to get cash instead of credit if returns are made, then in should be denoted on the original register tape, no where on the tape does it reveal that
I have visited this particular walmart times to enlarge a pictureall three times both machines have been downassociates dont seem to careI tried to complain at the store but the employee said it's best if I go to another walmart because the machines are always down
They sold me a defective tire amd refused to fix the issueWhen I convince them it was there problem they still didnt fix it
I went into the New Iberia, La Walmart on 6/11/and purchased new tires that eveningI drove miles down La and went homeWhen I woke up that morning one of the tires was flat and I took it back the New Iberia Wal-Mart.When I bought the tire back they asked me if I picked up a nail and I told them I did notThey told me that it was a valve stem sensor that went bad, but I found out from a mechanic that the guy who put the tire on the car actually install the valve wrongWhen he did that all the air deflated out my tireThey still refuse put the valve stem on the tireI kept having to get the manager and they kept being rude and very unprofessional.They refuse to talk to me only my boyfriend and not to me the ownerThey messed up my tire sensor, over inflated all my tires and took the oil cap off under my hoodThey were even other customer ou
My son purchased a laptop the day after Black Friday at Walmart in Pittsburg, CA
That Saturday the day after Black Friday my son went to Walmart in hopes of purchasing a laptop with the removable keyboard He was short a dollar so a woman give him the moneyThe cashier gave the woman the receipt instead of my sonUpon leaving the store the greeter asked for the receipt, and my son told the person what had happenedThey going back to the cashier and said he purchased the item, but they took the item and didn't return my son his moneyI've been going back and forth with them since the beginning of February with no results
I was at the Watertown, SD location this Saturday around 3:My son (who is 2) was very fussy but I let him get a candyThe checker there (I didn't get her name but she had to if been about 5'with short black hair in a bob cut) was checking outShe smiled at him the whole time and stayed patient with himMy son ended up breaking the candy right in the aisle and I felt horribleShe immediately requested someone too clean up but kept telling me not to worry as this happens with kidsShe continued to talk to my son and get us checked outI work in a reviews department and I'm often not too impressed with Customer Service in most stores as I'm often treated unimportant due to I have a toddlerWith having a family, I do spoend quite a bit on groceriesI will be keeping my business with Wal-Mart thanks to this checkerI truly feel she deserves a raise
A price displayed was not honored and the sales managers were extremely disrespectful
Tonight, I visited the Walmart at West Tennessee St
Tallahassee, FL We came solely to purchase an air purifierOnce on the aisle, we found a Febreeze model for $I checked the UPC number twice to make sure it matched, since the model looked so niceI was so excited to find they matchedI even took a picture to show my great deal to my boyfriendWhen we got to the register, it rang up $I called someone over and showed her the picture of the priceShe agreed the numbers matched and tried to change the price, but it required a supervisors loginWhen the customer service manager, Patrick *** came over, he was EXTREMELY disrespectfulHe said the number was number off and rolled his eyes, stating that we didn't check it well enoughMy boyfriend explained that we found it on the shelf at that labelHe very rudely proclaimed that he would go check if it "made us ha
Purchased a head unit from ***lynchburg vaopened box found to be usedrefused exchangefeel victim of utter fraud
I came into the Lynchburg, VA Wards RdWalmart on 3/30/to pick up a head unit for my truck(The factory one's volume dial was not working correctly and I had a trip the next day in which I thought a radio would be beneficial) I go in and look in the cabinet and spot a pioneer unit for dollars which I thought was a good dealI had originally came in for the dual model but for dollars more I could get the Pioneer brand, I was soldThought I was getting a great dealI got an employee to get it out the case for meI purchased the head unit at the sporting goods counter along with a camp chair for my trip the next dayI did notice the box had a dent in it but seeing it came from the case I did not inspect it in storeThe night of 3/30/I went out to my truck and pulled the factory radio and brought the one I purchased from Walmart out the tru
I would like to bring my experiences with the Pittsburgh Mills, Frasier Township store to your attentionMy first experience with your automotive store was uneventful however my second and third experiences should be brought to every ones attention
I was shopping at wal-mart and decided to get the oil in my car changed and I even paid the extra $to have my windshield cleaned and fluids topped offAs I drove away I noticed my windshield had been cleaned, but, with a greesy clothAfter a number of cleanings I still can't get all the grease off my windshieldAfter driving my car a couple days the oil light came on, when I took the car to find out why the oil light was on what I found was the car had been given the wrong amount of oil and was two quarts low on oil
Next experience, Although I had the previous experience I decided to give wal-mart automotive department another try, assuming that I had just gotten a bad mechanic last timeI had tires which I purchased from wal-mart installed on my carAfter walking around the store for about hours I decided to check with the automotive department to ask when my car would be doneI was told by the female person behind the counter my car was done but she forgot to call to tell me
So, as if that wasn't bad enough I paid for their services then walked out to my car to find it parked in the parking lot unlocked and with it's windows rolled downMy $dog kennel in the back seat, numerous confidential documents in the unlocked glove compartment and personal property lying on the front seat for anyone who walked by to take at will
So, upon finding this, I again went to the service counter to complain about the careless irresponsible way my car was left in the parking lot
I told the female counter attendant I was very upset because my car had been left in the parking lot unlocked with the windows down and I felt it was very irresponsible of the mechanic and that wal-mart had a duty to protect my car while it was in their care
Her response to me was "SO, YOU DIDN'T TELL US NOT TO LEAVE THEM DOWN."
I asked for a manager to which I was told they didn't have a store managerI asked to talk to whomever was in charge of the store, she reluctantly called someoneAnother female person appeared, I explained the situation and she then paged the automotive managerWho after more minutes of waiting still could not find his way back to his department
So, feeling like I wasn't going to get any help or satisfactory resolution to my grievence
I finally stormed out the door furious, vowing never use any wal-mart automotive center again, ever
My treatment was unacceptable, the careless way the mechanic cared for my vehicle was unacceptable, and the juvenile behavior of the female counter attendant was very unacceptable
I purchased a Fit Bit Charge HR band on 5/13/at Walmart in Sioux City IowaAt the time I also purchased an additional warranty thru Walmart With in a couple of months the band started falling apartI had first contacted Walmart locally for this issue since I had purchased the warranty and they told me that I had to go thru FitBitI have contacted FitBit via email and phone and was told from them that Walmart should replace this since I have purchased and additional year warrantyI have been to the store physically on different occasions and been told the same thing each time that they (Walmart) will not honor the warranty that this issue should be taken care of thru FitBit
Product_Or_Service: FitBit Charge HR