Dear [redacted] ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsWe sincerely apologize that you were contacted in error regarding this accountPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” status due to a confirmed bankruptcyWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, [redacted] Compliance Auditor [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact In reference to [redacted] complaint Dynamic Recovery Solutions does not do any type of credit reporting Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions has been made aware of the consumer's dispute regarding the alleged accountIt appears that the alleged account was referred to Dynamic Recovery Solutions on November 2014, sold into collections on May by the original creditor for non-payment, which appears to have been a [redacted] credit card originallyDynamic Recovery Solutions sent the consumer on December to [redacted] which offers the consumer the ability to dispute the account, and cease any further communication with the consumerThe consumer apparently received this notification as he made an online written dispute to our customer service department on December Dynamic Recovery Solutions just wanted to clarify the mailing as the consumer states that we would not provide any information, while in fact, the consumer insisted on not receiving any further correspondence as the agent was trying to verify the consumers current address to send verification of the debt Dynamic Recovery Solutions also accepts verbal cease & desist, and this office has no affiliation with any entity named "Alexander and Associates out of KansasDynamic Recovery Solutions corporate office is lodged in South Carolina Dynamic Recovery Solutions is not a litigious company, and would not by any means made the implication of placing any type of lien on property Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored these calls, and the agent never made any threats or demand for payment by credit card or any other method of paymentPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter Dynamic Recovery Solutions hours of operation are: Monday - Friday 8:am till 9:pm EST local time, and Saturday from 9:am till 1:pm EST local time If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
March 5, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clientsSome of these accounts are out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report This statute does not abolish a debt, therefore DRS was contacting the consumer to collect itBeing out of the statute of limitations can also explain why the consumer did not see this account on their credit report Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from Dynamic Recovery Solutions regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com Case #: [redacted] We apologize that our initial response was not satisfactory for resolutionCustomer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsThe original creditor exhausted their collection attempts when they did not receive a paymentThe account is normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted accountTypically any contact information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etcFurther, any personal identifiable information comes with the file from our clientThe PII such as social security number, and/or date of birth are normally accurate when the account is placed with our office, and no further efforts are warranted to get updated informationPer the FDCPA, the agent must verify at least one piece of PII to ensure we are not divulging personal information to an incorrect party, while this protects the consumerAlso, the agent was did not at any time imply any legal action, thus, the explanation of for the statute of limitations was not warrantedThe consumer made reference to DRS engaging in an illegal action by having info from their consumer report, and the response was given for the regulations of the FCRA to substantiate no laws have been violated by DRSThis response had nothing to do with our agent, unless the consumer specifically asked the question of our agent, and they would have responded in compliance with the FCRAIt appears that the agent was lending a compliment on how the consumer handled their financial affairs by commenting on specific behaviors relative to their consumer report Dynamic Recovery Solutions does acknowledge that the account is not within the statute of limitations, and/or time barred for any legal actionThe statutes of limitations typically only provide a time frame for a creditor to recoup their financial losses legallyHowever, the monies are still owed after that time frame has expiredDynamic Recovery Solutions is not a litigious company, which would imply we had an intention to pursue legal action, and that is far from any current or future action on our behalf By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS MUST permanently cease communications in relation to this accountThere will be no further contact with the consumer from Dynamic Recovery SolutionsOur hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
BBB Case #: [redacted] Good morning [redacted] ***, Dynamic Recovery Solutions has... received your concern of being contact during work hours. However, there would have been no way for our representative to be aware of the fact you were at work, since you answered the call. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted] . Dynamic Recovery Solutions operating hours are: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm EST.
RE: Revdex.com Case #: [redacted] Good afternoon [redacted] Dynamic Recovery Solutions has received your concern of not being contacted regarding the alleged [redacted] credit cardPer company policy when a complaint of this nature is received the account is placed in a "cease & desist" statusPlease be assured that you shall receive no further contact from Dynamic Recovery Solutions With Best Regards, [redacted] *** Compliance Auditor [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] In response to their request for more information, I attach a copy of their actual claim notice which prompted my complaint to Revdex.comI trust this contains the information DRS requires in order to move this to the cease and desist statusI appreciate your prompt action and look forward to bring this matter to a close Thank you kindly [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, they had agreed to removal once and added this back to my credit report in January of this yearI need to make sure this does not show up again I need assurance that this will be a permanent agreement on their part Regards, [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Ms [redacted] is disputing this account, and does not want the tradeline on her credit reportThis account will no longer be serviced in our officePer company policy when a complaint of this nature is received we cease all activity on the accountIn response to Ms [redacted] ’s concern about her credit report, we requested a deletion of the tradeline February 1, Should media be available on this account we will send it to Ms [redacted] and there will be no further contact from Dynamic Recovery Solutions To address to the consumer’s complaint about DRS’ legitimacy Dynamic Recovery Solutions is a licensed third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform, abuse, or harass any consumerDRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersIf Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experiencedRegards, [redacted] Compliance Representative
Company has called me over times in the last months Mostly hang up immediately Today they played a message telling me to call They are very rude I called and tried to figure out why they keep calling It turns out that they want me to pay a bill close to $ But it was a bill I paid over years agoThey tried to get me to tell them my address, phone, and security number, of course I refusedNot a good company, with non accurate info
February 5, 'Times New Roman', 'serif';"> [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients Credit inquiries are permitted under the permissible purpose portion of the Fair Credit Reporting Act (FCRA)In compliance with the FCRA since the consumer is requesting this inquiry be removed, I have submitted an inquiry deletion request on their behalfSince this is a requirement under the law please ask the consumer to provide the individual they spoke with and when regarding this inquiry removalDRS records show only one phone call, and it did not include conversation surrounding a credit inquiryThis information would be greatly appreciated Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director RevDex.com of the Upstate 408 North Church Street, Suite C Greenville, SC 29601 Dear [redacted] , Thank you for the opportunity to respond to Ms. ***’s complaint. Dynamic Recovery Solutions read and investigated the complaint. Based on this review, we contacted Ms. [redacted] in good faith that we were reaching out to our customer. Ms. ***’s number was listed on our file as a good point of contact when placed with DRS for service. We are grateful Ms. [redacted] brought to our attention that we reached her in error. Per Ms. ***’s request we removed her telephone number from our system and placed her on our internal do not call list, on April 25, 2016. Dynamic Recovery Solutions will not attempt to contact Ms. [redacted] again. If Ms. [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com. We do apologize for any inconvenience that Ms. [redacted] may have experienced. Respectfully yours, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made to Revdex.com of Upstate South Carolina in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint What Dynamic Recovery has reported to you has having provided the information to me (the consumer) is a lieI have notified them of my dispute as required by Law and I have documented the event To date Dynamic Recovery has provided neither a acknowledgement of my dispute and demand letter, nor have the provided any on the information I demanded as is require of them by Federal Law Please be advised that I have printed all correspondence they have provided to your organization to be used in my dispute and subsequent legal action that will be pursed should Dynamic Recovery continue is acts the know to be prohibited under Federal LawsYou are not to report this matter as resolved until you have received written confirmation that Dynamic Recovery has ceased it attempt to collect a alleged debt using tactics that they know to be prohibited under Federal LawThis company is not reputable as the have many complaints against them from many different consumer protection agencies Just typed in the name of this company in a google search and check out YoutubePlease do not place your organization in a position of defending a company such as this [redacted] ***
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ***’ complaint and reviewed the account that has been placed with us by our clientCustomer experience is our TOP priority, and we are grateful that the [redacted] has brought this matter to our attentionDynamic Recovery Solutions (DRS) is a third party collection agency that services accounts for our clients, and does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensingDRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersDynamic Recovery Solutions commences on each account by the process of a bankruptcy scrubs through an industry standard provider and the account was not identified as bankruptHowever, DRS was made aware of [redacted] ***' bankruptcy status when she spoke with our agent on May 2015, and the account was updated accordingly Subsequently, there has been no further activity regarding the consumer’s account Per company policy and the Fair Debt Collections Practices Act, when a complaint of this nature is received, the account will no longer be serviced in our office [redacted] will receive no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused her If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I am not questioning the validity of this companyI said they are trying to collect a debt that has already been paid, back in They are trying to get money for something they are not entitled to This practice that they have adopted is nothing more than fraud They need to cease trying to get money for a debt that was satisfied years ago Regards, [redacted]
RE: Revdex.com Case # [redacted] Dear [redacted] ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWith Best Regards, [redacted] Compliance Auditor [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint It is alleged in responce by the business that I have contacted them to advise that the debt in question was discharged in Chapter Bancruptcy That's not true Since I don't know what debt the agency was trying to collect there was no way for me to definitively state that it was discharged in Chapter Bancruptcy What I did was asking them to provide any verification of the debtAt some point during conversation the agency admitted that they have no record of alleged debt except that it is dated from year At this point I replied that IF THERE WAS ANY DEBT AT ALL IT WOULD HAVE BEEN DISCHARGED IN 2004, WHEN I HAD CHAPTER BANCRUPTCY FILED AND DISCHARGED IN FEDERAL COURT OF NEW JERSEYI did NOT say that the debt they allege I owe them was discharged as well, because I DO NOT KNOW WHAT DEBT THIS AGENCY REFERS TO When agency claimed to be a "Third party collector" , I demanded them (including IN WRITING) to VALIDATE and to provide me with full contact information of current onwer of the alleged debtAs of this day I DO NOT HAVE THIS INFORMATION, even though I have requested it from the agency The agency also committed a major violation of law IF IT INDEED tried to collect the debt which was discharged in Chapter Bancruptcy case and I intend to use ALL LEGAL MEANS available to me to pursue this matter in Court of LawI hereby request FULL DISCLOSURE of all the information from the agency, including the full contact information of the current owner of the alleged debt and full disclosure/itemization of the account numbers/debt that I allegedly owed them Regards, [redacted]
RE: March 14, [redacted] Dispute Resolution Director RevDex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeWe do apologize for contacting **[redacted] and any undue stress this may have caused Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our clientWith the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] Dear **Bentley, Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeWe do apologize for contacting MrLambert and any undue stress this may have caused Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our clientWith the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number Sincerely, Compliance Administrator Dynamic Recovery Solutions 864-509- [email protected] Dear **Bentley, Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeWe do apologize for contacting MrLambert and any undue stress this may have caused Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our clientWith the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number Sincerely, Compliance Administrator Dynamic Recovery Solutions 864-509- [email protected]
Dear [redacted] ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsWe sincerely apologize that you were contacted in error regarding this accountPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” status due to a confirmed bankruptcyWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, [redacted] Compliance Auditor [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact In reference to [redacted] complaint Dynamic Recovery Solutions does not do any type of credit reporting Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions has been made aware of the consumer's dispute regarding the alleged accountIt appears that the alleged account was referred to Dynamic Recovery Solutions on November 2014, sold into collections on May by the original creditor for non-payment, which appears to have been a [redacted] credit card originallyDynamic Recovery Solutions sent the consumer on December to [redacted] which offers the consumer the ability to dispute the account, and cease any further communication with the consumerThe consumer apparently received this notification as he made an online written dispute to our customer service department on December Dynamic Recovery Solutions just wanted to clarify the mailing as the consumer states that we would not provide any information, while in fact, the consumer insisted on not receiving any further correspondence as the agent was trying to verify the consumers current address to send verification of the debt Dynamic Recovery Solutions also accepts verbal cease & desist, and this office has no affiliation with any entity named "Alexander and Associates out of KansasDynamic Recovery Solutions corporate office is lodged in South Carolina Dynamic Recovery Solutions is not a litigious company, and would not by any means made the implication of placing any type of lien on property Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored these calls, and the agent never made any threats or demand for payment by credit card or any other method of paymentPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter Dynamic Recovery Solutions hours of operation are: Monday - Friday 8:am till 9:pm EST local time, and Saturday from 9:am till 1:pm EST local time If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
March 5, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clientsSome of these accounts are out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report This statute does not abolish a debt, therefore DRS was contacting the consumer to collect itBeing out of the statute of limitations can also explain why the consumer did not see this account on their credit report Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from Dynamic Recovery Solutions regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com Case #: [redacted] We apologize that our initial response was not satisfactory for resolutionCustomer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsThe original creditor exhausted their collection attempts when they did not receive a paymentThe account is normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted accountTypically any contact information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etcFurther, any personal identifiable information comes with the file from our clientThe PII such as social security number, and/or date of birth are normally accurate when the account is placed with our office, and no further efforts are warranted to get updated informationPer the FDCPA, the agent must verify at least one piece of PII to ensure we are not divulging personal information to an incorrect party, while this protects the consumerAlso, the agent was did not at any time imply any legal action, thus, the explanation of for the statute of limitations was not warrantedThe consumer made reference to DRS engaging in an illegal action by having info from their consumer report, and the response was given for the regulations of the FCRA to substantiate no laws have been violated by DRSThis response had nothing to do with our agent, unless the consumer specifically asked the question of our agent, and they would have responded in compliance with the FCRAIt appears that the agent was lending a compliment on how the consumer handled their financial affairs by commenting on specific behaviors relative to their consumer report Dynamic Recovery Solutions does acknowledge that the account is not within the statute of limitations, and/or time barred for any legal actionThe statutes of limitations typically only provide a time frame for a creditor to recoup their financial losses legallyHowever, the monies are still owed after that time frame has expiredDynamic Recovery Solutions is not a litigious company, which would imply we had an intention to pursue legal action, and that is far from any current or future action on our behalf By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS MUST permanently cease communications in relation to this accountThere will be no further contact with the consumer from Dynamic Recovery SolutionsOur hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
BBB Case #: [redacted] Good morning [redacted] ***, Dynamic Recovery Solutions has... received your concern of being contact during work hours. However, there would have been no way for our representative to be aware of the fact you were at work, since you answered the call. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted] . Dynamic Recovery Solutions operating hours are: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm EST.
RE: Revdex.com Case #: [redacted] Good afternoon [redacted] Dynamic Recovery Solutions has received your concern of not being contacted regarding the alleged [redacted] credit cardPer company policy when a complaint of this nature is received the account is placed in a "cease & desist" statusPlease be assured that you shall receive no further contact from Dynamic Recovery Solutions With Best Regards, [redacted] *** Compliance Auditor [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] In response to their request for more information, I attach a copy of their actual claim notice which prompted my complaint to Revdex.comI trust this contains the information DRS requires in order to move this to the cease and desist statusI appreciate your prompt action and look forward to bring this matter to a close Thank you kindly [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, they had agreed to removal once and added this back to my credit report in January of this yearI need to make sure this does not show up again I need assurance that this will be a permanent agreement on their part Regards, [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Ms [redacted] is disputing this account, and does not want the tradeline on her credit reportThis account will no longer be serviced in our officePer company policy when a complaint of this nature is received we cease all activity on the accountIn response to Ms [redacted] ’s concern about her credit report, we requested a deletion of the tradeline February 1, Should media be available on this account we will send it to Ms [redacted] and there will be no further contact from Dynamic Recovery Solutions To address to the consumer’s complaint about DRS’ legitimacy Dynamic Recovery Solutions is a licensed third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform, abuse, or harass any consumerDRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersIf Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experiencedRegards, [redacted] Compliance Representative
Company has called me over times in the last months Mostly hang up immediately Today they played a message telling me to call They are very rude I called and tried to figure out why they keep calling It turns out that they want me to pay a bill close to $ But it was a bill I paid over years agoThey tried to get me to tell them my address, phone, and security number, of course I refusedNot a good company, with non accurate info
February 5, 'Times New Roman', 'serif';"> [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients Credit inquiries are permitted under the permissible purpose portion of the Fair Credit Reporting Act (FCRA)In compliance with the FCRA since the consumer is requesting this inquiry be removed, I have submitted an inquiry deletion request on their behalfSince this is a requirement under the law please ask the consumer to provide the individual they spoke with and when regarding this inquiry removalDRS records show only one phone call, and it did not include conversation surrounding a credit inquiryThis information would be greatly appreciated Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director RevDex.com of the Upstate 408 North Church Street, Suite C Greenville, SC 29601 Dear [redacted] , Thank you for the opportunity to respond to Ms. ***’s complaint. Dynamic Recovery Solutions read and investigated the complaint. Based on this review, we contacted Ms. [redacted] in good faith that we were reaching out to our customer. Ms. ***’s number was listed on our file as a good point of contact when placed with DRS for service. We are grateful Ms. [redacted] brought to our attention that we reached her in error. Per Ms. ***’s request we removed her telephone number from our system and placed her on our internal do not call list, on April 25, 2016. Dynamic Recovery Solutions will not attempt to contact Ms. [redacted] again. If Ms. [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com. We do apologize for any inconvenience that Ms. [redacted] may have experienced. Respectfully yours, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made to Revdex.com of Upstate South Carolina in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint What Dynamic Recovery has reported to you has having provided the information to me (the consumer) is a lieI have notified them of my dispute as required by Law and I have documented the event To date Dynamic Recovery has provided neither a acknowledgement of my dispute and demand letter, nor have the provided any on the information I demanded as is require of them by Federal Law Please be advised that I have printed all correspondence they have provided to your organization to be used in my dispute and subsequent legal action that will be pursed should Dynamic Recovery continue is acts the know to be prohibited under Federal LawsYou are not to report this matter as resolved until you have received written confirmation that Dynamic Recovery has ceased it attempt to collect a alleged debt using tactics that they know to be prohibited under Federal LawThis company is not reputable as the have many complaints against them from many different consumer protection agencies Just typed in the name of this company in a google search and check out YoutubePlease do not place your organization in a position of defending a company such as this [redacted] ***
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ***’ complaint and reviewed the account that has been placed with us by our clientCustomer experience is our TOP priority, and we are grateful that the [redacted] has brought this matter to our attentionDynamic Recovery Solutions (DRS) is a third party collection agency that services accounts for our clients, and does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensingDRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersDynamic Recovery Solutions commences on each account by the process of a bankruptcy scrubs through an industry standard provider and the account was not identified as bankruptHowever, DRS was made aware of [redacted] ***' bankruptcy status when she spoke with our agent on May 2015, and the account was updated accordingly Subsequently, there has been no further activity regarding the consumer’s account Per company policy and the Fair Debt Collections Practices Act, when a complaint of this nature is received, the account will no longer be serviced in our office [redacted] will receive no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused her If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I am not questioning the validity of this companyI said they are trying to collect a debt that has already been paid, back in They are trying to get money for something they are not entitled to This practice that they have adopted is nothing more than fraud They need to cease trying to get money for a debt that was satisfied years ago Regards, [redacted]
RE: Revdex.com Case # [redacted] Dear [redacted] ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWith Best Regards, [redacted] Compliance Auditor [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint It is alleged in responce by the business that I have contacted them to advise that the debt in question was discharged in Chapter Bancruptcy That's not true Since I don't know what debt the agency was trying to collect there was no way for me to definitively state that it was discharged in Chapter Bancruptcy What I did was asking them to provide any verification of the debtAt some point during conversation the agency admitted that they have no record of alleged debt except that it is dated from year At this point I replied that IF THERE WAS ANY DEBT AT ALL IT WOULD HAVE BEEN DISCHARGED IN 2004, WHEN I HAD CHAPTER BANCRUPTCY FILED AND DISCHARGED IN FEDERAL COURT OF NEW JERSEYI did NOT say that the debt they allege I owe them was discharged as well, because I DO NOT KNOW WHAT DEBT THIS AGENCY REFERS TO When agency claimed to be a "Third party collector" , I demanded them (including IN WRITING) to VALIDATE and to provide me with full contact information of current onwer of the alleged debtAs of this day I DO NOT HAVE THIS INFORMATION, even though I have requested it from the agency The agency also committed a major violation of law IF IT INDEED tried to collect the debt which was discharged in Chapter Bancruptcy case and I intend to use ALL LEGAL MEANS available to me to pursue this matter in Court of LawI hereby request FULL DISCLOSURE of all the information from the agency, including the full contact information of the current owner of the alleged debt and full disclosure/itemization of the account numbers/debt that I allegedly owed them Regards, [redacted]
RE: March 14, [redacted] Dispute Resolution Director RevDex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeWe do apologize for contacting **[redacted] and any undue stress this may have caused Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our clientWith the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] Dear **Bentley, Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeWe do apologize for contacting MrLambert and any undue stress this may have caused Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our clientWith the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number Sincerely, Compliance Administrator Dynamic Recovery Solutions 864-509- [email protected] Dear **Bentley, Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeWe do apologize for contacting MrLambert and any undue stress this may have caused Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and returned to our clientWith the information provided the Consumer was not found in our system please ask the Consumer to provide the number they were contacted on, their social, or the DRS account number Sincerely, Compliance Administrator Dynamic Recovery Solutions 864-509- [email protected]