RE: [redacted] ***, Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions LLC is a third party collection agency that collects on past due accounts for our clients Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations I apologize for the behavior of the agent who handled his call In regards to [redacted] request for a refund in the amount of $252.98, our records indicate that a “No Authorization” was placed on the payment for $on May 16th, Since [redacted] has already disputed this matter with his bank, the refund process cannot be done twiceIf [redacted] can supply a written statement from his bank stating that they will not refund the initial payment $from May 2nd,2014, then we are more than happy to refund the amount that has been taken outIf the consumer has any questions, they are more than free to contact our Customer Service Department at [redacted] I have attached our statement so [redacted] can see that the funds were not taken out Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agencyTherefore, we do not have immediate access to the documents requestedDRS must submit a formal request for the files, which may take a whileTaking the consumer’s time into consideration, DRS will not leave this request open indefinitelyThe consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS officeBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this accountRegarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith Best Regards, [redacted] Compliance Auditor [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me, so long as they immediately remove this collection account from any and all credit reports The attachment in their email response wasn't clear as to whether or not they were going to do thatAlso, a reference to a " [redacted] " was made at the end of their response I suspect this may be a typo, I just wanted it noted Regards, [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsDue to this the documents the consumer is requesting are not on file with our companyThe consumer’s account has been updated to reflect their desire for original documents, and DRS in accordance with the Fair Debt Collection Practices Act (FDCPA) will cease collection efforts until they can be providedIf the consumer has any questions in the interim they are more than welcome to contact DRS Customer Service at [redacted] or via our website Dynamicrecovery.com Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It will be closed in our office and returned to our client, if the requested media is not provided Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
February 24, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeIf the consumer was contacted in error DRS does apologize, but the consumer has only been contacted by phone twice in regards to this accountAs during the second conversation the consumer stated they would need something sent by mail and that they had never heard of the debt and ended the callThe Fair Debt Collection Practices Act (FDCPA) does not allow an agency to continue collecting a debt that has been disputedTherefore DRS has not been in contact with the consumer since this call, and will not be until the documents requested can be providedAccording to our records DRS has not been in contact with the consumer, if the consumer is still receiving contact please ask them to provide the number so that we may update the status in our system Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges Ms [redacted] disputes this debt wishes to no longer be contacted by Dynamic Recovery Solutions Per company policy when a complaint of this nature is received we cease all activity on the account in our office Should documentation on this account be available we will send it to Ms [redacted] , and there will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern with Dynamic Recovery Solutions legitimacy is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
February 24, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsWhen this account was contracted to DRS to collect there was no evidence of a previous bankruptcyPer company policy the account has been placed in a “cease & desist” status, and has been closed in our office and returned to our client There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
[redacted] y face="Times New Roman" size=3> Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this accountPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We have requested that this account be removed from [redacted] s credit report If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Since this business admits that there is no complaint against [redacted] **, I would like for them to never contact me again Regards, [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear *** [redacted] Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients Some of these accounts are very old and out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report This statute does not abolish a debt, therefore DRS was contacting the consumer to collect itBeing out of the statute of limitations can also explain why a consumer will not see this account on their credit reportIt lastly can also explain why the original creditor would have no record of itThis account has been sold into collection due to the original creditor not being able to recoup their losses in the time provided through litigation, therefore the debt is soldIt is not uncommon for the original creditor to delete record of a debt this old; it is no longer relevant to them legally or financially Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations I apologize for the behavior of the agents who handled this call Further discipline action has been taken for the way the call was handled Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
February 28, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clientsDue to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s creditThe Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as theseIn compliance with the FCRA since the consumer has requested the removal of this inquiry, an inquiry deletion request has been submitted on their behalf Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further contact from Dynamic Recovery Solutions regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
May 1, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville , SC 29601- RE: [redacted] Dear [redacted] , Apologies for the late response to the consumerDynamic Recovery Solutions, LLC (DRS) has no issue sending a letter confirming that collection efforts will ceaseA copy of the letter that will be sent tomorrow is attached to this complaintPlease let us know if this is sufficient for the consumer Sincerely, Compliance Administrator Dynamic Recovery Solutions, LLC [redacted]
March 5, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, [redacted] Dynamic Recovery Solutions [redacted] %
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges Mr [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office Per Mr***’s request, there will be no further contact from Dynamic Recovery Solutions In response to Mr***’s concern about his credit, we have not reported to the credit bureaus nor will we report in the futureIn regards to our legitimacy, DRS is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the businessPlease be advised that there is no 'client' to return a file to as there has never been an open account with the stated bank The whole case of collecting money on an account that I have never had is bogus to begin with Regards, [redacted]
March 26, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
February 19, 'Times New Roman', 'serif';"> [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s creditThe Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as theseIn compliance with the FCRA since the consumer has requested the removal of this inquiry, and inquiry deletion request has been submitted on their behalf Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further contact from Dynamic Recovery Solutions regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] %
RE: [redacted] ***, Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions LLC is a third party collection agency that collects on past due accounts for our clients Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations I apologize for the behavior of the agent who handled his call In regards to [redacted] request for a refund in the amount of $252.98, our records indicate that a “No Authorization” was placed on the payment for $on May 16th, Since [redacted] has already disputed this matter with his bank, the refund process cannot be done twiceIf [redacted] can supply a written statement from his bank stating that they will not refund the initial payment $from May 2nd,2014, then we are more than happy to refund the amount that has been taken outIf the consumer has any questions, they are more than free to contact our Customer Service Department at [redacted] I have attached our statement so [redacted] can see that the funds were not taken out Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agencyTherefore, we do not have immediate access to the documents requestedDRS must submit a formal request for the files, which may take a whileTaking the consumer’s time into consideration, DRS will not leave this request open indefinitelyThe consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS officeBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this accountRegarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith Best Regards, [redacted] Compliance Auditor [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me, so long as they immediately remove this collection account from any and all credit reports The attachment in their email response wasn't clear as to whether or not they were going to do thatAlso, a reference to a " [redacted] " was made at the end of their response I suspect this may be a typo, I just wanted it noted Regards, [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsDue to this the documents the consumer is requesting are not on file with our companyThe consumer’s account has been updated to reflect their desire for original documents, and DRS in accordance with the Fair Debt Collection Practices Act (FDCPA) will cease collection efforts until they can be providedIf the consumer has any questions in the interim they are more than welcome to contact DRS Customer Service at [redacted] or via our website Dynamicrecovery.com Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It will be closed in our office and returned to our client, if the requested media is not provided Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
February 24, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been madeIf the consumer was contacted in error DRS does apologize, but the consumer has only been contacted by phone twice in regards to this accountAs during the second conversation the consumer stated they would need something sent by mail and that they had never heard of the debt and ended the callThe Fair Debt Collection Practices Act (FDCPA) does not allow an agency to continue collecting a debt that has been disputedTherefore DRS has not been in contact with the consumer since this call, and will not be until the documents requested can be providedAccording to our records DRS has not been in contact with the consumer, if the consumer is still receiving contact please ask them to provide the number so that we may update the status in our system Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges Ms [redacted] disputes this debt wishes to no longer be contacted by Dynamic Recovery Solutions Per company policy when a complaint of this nature is received we cease all activity on the account in our office Should documentation on this account be available we will send it to Ms [redacted] , and there will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern with Dynamic Recovery Solutions legitimacy is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
February 24, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsWhen this account was contracted to DRS to collect there was no evidence of a previous bankruptcyPer company policy the account has been placed in a “cease & desist” status, and has been closed in our office and returned to our client There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]
[redacted] y face="Times New Roman" size=3> Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this accountPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We have requested that this account be removed from [redacted] s credit report If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Since this business admits that there is no complaint against [redacted] **, I would like for them to never contact me again Regards, [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear *** [redacted] Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients Some of these accounts are very old and out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report This statute does not abolish a debt, therefore DRS was contacting the consumer to collect itBeing out of the statute of limitations can also explain why a consumer will not see this account on their credit reportIt lastly can also explain why the original creditor would have no record of itThis account has been sold into collection due to the original creditor not being able to recoup their losses in the time provided through litigation, therefore the debt is soldIt is not uncommon for the original creditor to delete record of a debt this old; it is no longer relevant to them legally or financially Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations I apologize for the behavior of the agents who handled this call Further discipline action has been taken for the way the call was handled Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
February 28, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clientsDue to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s creditThe Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as theseIn compliance with the FCRA since the consumer has requested the removal of this inquiry, an inquiry deletion request has been submitted on their behalf Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further contact from Dynamic Recovery Solutions regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
May 1, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville , SC 29601- RE: [redacted] Dear [redacted] , Apologies for the late response to the consumerDynamic Recovery Solutions, LLC (DRS) has no issue sending a letter confirming that collection efforts will ceaseA copy of the letter that will be sent tomorrow is attached to this complaintPlease let us know if this is sufficient for the consumer Sincerely, Compliance Administrator Dynamic Recovery Solutions, LLC [redacted]
March 5, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, [redacted] Dynamic Recovery Solutions [redacted] %
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges Mr [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office Per Mr***’s request, there will be no further contact from Dynamic Recovery Solutions In response to Mr***’s concern about his credit, we have not reported to the credit bureaus nor will we report in the futureIn regards to our legitimacy, DRS is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the businessPlease be advised that there is no 'client' to return a file to as there has never been an open account with the stated bank The whole case of collecting money on an account that I have never had is bogus to begin with Regards, [redacted]
March 26, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
February 19, 'Times New Roman', 'serif';"> [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s creditThe Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as theseIn compliance with the FCRA since the consumer has requested the removal of this inquiry, and inquiry deletion request has been submitted on their behalf Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further contact from Dynamic Recovery Solutions regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] %