RE: Revdex.com Case No: [redacted] Response to Rejection, Good morning [redacted] , Dynamic Recovery Solutions apologizes that our initial response was not a satisfactory resolution regarding your concern [redacted] we are not alleging that you are not stating the truth on your behalfHowever, we are trying to advise that when the original creditor exhausts their collection attempts (charged-off) for non-payment of an alleged debt, they sell that account into collections to recoup their lossesThey can either place it on a contingent basis with an agency and/or completely release any responsibility regarding the alleged debtIn the later case, any activity would lie on the agency that they released their responsibilityYour account was SOLD (charged-off) into collections on 2-1-The client that placed your account with our office is [redacted] , LLC on 8-28-14, and we have as previously stated returned your account to their office for their due diligence regarding your disputeDue to the private nature of your visit to the medical facility, and HIPPA laws we are not able to provide any other information other than the creditor, and balance, etcOftentimes, due to several business transactions it is quite possible that you do not recognize the creditor as statedWe have acknowledged that you are disputing the alleged debt again, and we not contact you again regarding the alleged debtPlease feel free to contact our Compliance Department at [redacted] [redacted] Compliance Auditor
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, [redacted] Compliance Auditor
My voice or tone was never raised to [redacted] at Dynamics Recovery Solutions and they should be ashamed of themselves for being such liars when clearly the recording shows that mu tone NEVER changed and if they felt as though it was an escalated call because their rep was RUDE and they don't want to admit it...the manager should have not been a coward and corrected her so with that being said...I will not agree with their statement until it is stated accurately [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Just want to let all of you know how Dynamic Recovery Solutions, LLC sent me a letter home trying to collect apparently a debt from [redacted] I don't know where they are getting personal mailing addresses, but they areI call them and they are such a scam, they tried to go around just to get personal informationI interrogated the operator and the supervisor and we're not specific as to where they where they were able to obtain my mailing address, their excuse was how many person had my same name, how can they believe they are contacting the right personDo not fall for this
Revdex.com Case # [redacted] Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsThe original creditor exhausted their collection attempts when they did not receive a paymentThe account is normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted account, and due to the collection industry it appears that the consumer had already resolved the account while in collections DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account, and DRS did send a validation letter February 2015, in compliance with the Fair Debt Collections Practices Act to the address on file verified with one of our representatives on April 2015, and has not been returned undeliverable to this officeThe initial correspondence is a validation notification as well, and has all contents per Fair Debt Collections Practices Act, plus it also gave options to resolve the debt, the notice included: •the amount of the debt; •the name of the creditor to whom the debt is owed; • a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; • a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and • a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor• If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collectorDRS has also ordered the original validation documentation from our client, and once received it will be forwarded to the consumer in a timely manner, and it can take up to weeks to receiveIn the event, the original documentation is not available, the consumer's account is closed permanently, and collection activities ceaseBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company MUST permanently cease in relation to this account Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
March 26, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] ***
[redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***'s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account, and does not want the tradeline on his credit report This account will no longer be serviced in our office.Per company policy when a complaint of this nature is received we cease all activity on the account.In response to Mr***’s concern about his credit report, Dynamic Recovery Solutions has not reported on his credit report nor will we report in the futurePer Mr***’s request, should media be available on this account we will send it and there will be no further contact from Dynamic Recovery Solutions If Mr [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C size="4">Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientCustomer experience is our top priority, and we are grateful that [redacted] has brought this matter to our attentionWe have entered a request with the credit bureau agencies for the removal of the trade line in question on July 16, It can take anywhere from thirty to forty-five days for the bureaus to process this request If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
[ Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Good morning [redacted] Customer service is our top priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored this phone call, and I sincerely apologize, and agree it could have been handled in a much more professional mannerDynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsIt shows that we sent a validation notice on 8-14-to the address of [redacted] ***, which gave you options to resolve the account, together with your right to dispute the debt within daysDynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agencyTherefore, we do not have immediate access to the documents requestedDRS must submit a formal request for the files, which may take a whileTaking the consumer’s time into consideration, DRS will not leave this request open indefinitelyThe consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS officeBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this accountRegarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor ( [redacted] ***) has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and we will submit to have your funds reimbursed, and it takes up 3-business daysWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountPlease feel free to contact me directly [redacted] [redacted] Compliance Auditor
[redacted] RevDex.com of Upstate South Carolina (Greenville, SC) 408 North... Church Street, Suite C Greenville, SC 29601-2164 Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions acknowledges that [redacted] is disputing this account. Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client. If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced. Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions has been made aware of the consumer’s spouse had disputing the accountThe consumer stated several times that he believed that his spouse had actually opened this account, and several other accountsConsumer never reported any wrong doing against his spouse Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsIt appears that the consumer was engaged in negotiations with our representatives on February I have personally monitored this call, and the consumer was not abused or harassed in anywayConsumer willingly paid off the account for the reduced negotiated amount provided by the representative It also appears that the consumers spouse is constantly harassing this office by making inbound calls on February If the CONSUMER has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: [redacted] ,Complaint ID# [redacted] [redacted] , Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Any other info would be greatThis company charged me in errorNever been to them for a payday loanPhone number or something would be great Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I received a letter from Dynamic Recovery Solutions, stating I owe $for [redacted] Med CT for services on 3/2004, account number **SSN [redacted] it is now sounds like a scam to meI am not going to bother calling, because there is no pointIf it is not on any of my credit reports, that tells me it is a scamWhen something is over years old, it is usually a scam
March 26, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear Ms [redacted] , We have read Ms [redacted] 's complaint and reviewed the accounts that have been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges Ms [redacted] disputes the debt in questionPer company policy when a complaint of this nature is received from your office, we cease all activity on the account in our officeWe have notified our client of the consumer's complaint with thorough documentationUpon review, this [redacted] account was placed with our office on 08/11/for serviceAccording to our client, this account was opened on 02/09/Validation has been requested from the clientShould this be available, we will send it to the consumer and no further contact will be made by DRS to the consumerDynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumerDynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clientsDRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersWe do apologize for any inconvenience that Ms [redacted] may have experienced [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] I do not owe DRS anythingThey have called my family recently in attempt to reach me and I just received a notice in the mailI do not owe the original creditor or the current ownerI do not want to be contacted again by phone or mailI will attach what I received for review
BBB Case #: [redacted] Customer service is our TOP priority, and we appreciate the consumer bringing this matter to our attention. Dynamic Recovery Solutions sincerely apologizes that the consumer did not receive his... correspondence in a timely manner as dictated by company policy. Please advise the consumer that their account has been satisfactorily resolved with our office, and his zero balance letter has been sent via email on 16 March 2015. Dynamic Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: Revdex.com Case No: [redacted] Response to Rejection, Good morning [redacted] , Dynamic Recovery Solutions apologizes that our initial response was not a satisfactory resolution regarding your concern [redacted] we are not alleging that you are not stating the truth on your behalfHowever, we are trying to advise that when the original creditor exhausts their collection attempts (charged-off) for non-payment of an alleged debt, they sell that account into collections to recoup their lossesThey can either place it on a contingent basis with an agency and/or completely release any responsibility regarding the alleged debtIn the later case, any activity would lie on the agency that they released their responsibilityYour account was SOLD (charged-off) into collections on 2-1-The client that placed your account with our office is [redacted] , LLC on 8-28-14, and we have as previously stated returned your account to their office for their due diligence regarding your disputeDue to the private nature of your visit to the medical facility, and HIPPA laws we are not able to provide any other information other than the creditor, and balance, etcOftentimes, due to several business transactions it is quite possible that you do not recognize the creditor as statedWe have acknowledged that you are disputing the alleged debt again, and we not contact you again regarding the alleged debtPlease feel free to contact our Compliance Department at [redacted] [redacted] Compliance Auditor
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, [redacted] Compliance Auditor
My voice or tone was never raised to [redacted] at Dynamics Recovery Solutions and they should be ashamed of themselves for being such liars when clearly the recording shows that mu tone NEVER changed and if they felt as though it was an escalated call because their rep was RUDE and they don't want to admit it...the manager should have not been a coward and corrected her so with that being said...I will not agree with their statement until it is stated accurately [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Just want to let all of you know how Dynamic Recovery Solutions, LLC sent me a letter home trying to collect apparently a debt from [redacted] I don't know where they are getting personal mailing addresses, but they areI call them and they are such a scam, they tried to go around just to get personal informationI interrogated the operator and the supervisor and we're not specific as to where they where they were able to obtain my mailing address, their excuse was how many person had my same name, how can they believe they are contacting the right personDo not fall for this
Revdex.com Case # [redacted] Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsThe original creditor exhausted their collection attempts when they did not receive a paymentThe account is normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted account, and due to the collection industry it appears that the consumer had already resolved the account while in collections DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account, and DRS did send a validation letter February 2015, in compliance with the Fair Debt Collections Practices Act to the address on file verified with one of our representatives on April 2015, and has not been returned undeliverable to this officeThe initial correspondence is a validation notification as well, and has all contents per Fair Debt Collections Practices Act, plus it also gave options to resolve the debt, the notice included: •the amount of the debt; •the name of the creditor to whom the debt is owed; • a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; • a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and • a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor• If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collectorDRS has also ordered the original validation documentation from our client, and once received it will be forwarded to the consumer in a timely manner, and it can take up to weeks to receiveIn the event, the original documentation is not available, the consumer's account is closed permanently, and collection activities ceaseBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company MUST permanently cease in relation to this account Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
March 26, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] ***
[redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***'s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account, and does not want the tradeline on his credit report This account will no longer be serviced in our office.Per company policy when a complaint of this nature is received we cease all activity on the account.In response to Mr***’s concern about his credit report, Dynamic Recovery Solutions has not reported on his credit report nor will we report in the futurePer Mr***’s request, should media be available on this account we will send it and there will be no further contact from Dynamic Recovery Solutions If Mr [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C size="4">Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientCustomer experience is our top priority, and we are grateful that [redacted] has brought this matter to our attentionWe have entered a request with the credit bureau agencies for the removal of the trade line in question on July 16, It can take anywhere from thirty to forty-five days for the bureaus to process this request If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
[ Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Good morning [redacted] Customer service is our top priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored this phone call, and I sincerely apologize, and agree it could have been handled in a much more professional mannerDynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsIt shows that we sent a validation notice on 8-14-to the address of [redacted] ***, which gave you options to resolve the account, together with your right to dispute the debt within daysDynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agencyTherefore, we do not have immediate access to the documents requestedDRS must submit a formal request for the files, which may take a whileTaking the consumer’s time into consideration, DRS will not leave this request open indefinitelyThe consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS officeBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this accountRegarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor ( [redacted] ***) has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” status, and we will submit to have your funds reimbursed, and it takes up 3-business daysWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountPlease feel free to contact me directly [redacted] [redacted] Compliance Auditor
[redacted] RevDex.com of Upstate South Carolina (Greenville, SC) 408 North... Church Street, Suite C Greenville, SC 29601-2164 Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions acknowledges that [redacted] is disputing this account. Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client. If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced. Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions has been made aware of the consumer’s spouse had disputing the accountThe consumer stated several times that he believed that his spouse had actually opened this account, and several other accountsConsumer never reported any wrong doing against his spouse Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsIt appears that the consumer was engaged in negotiations with our representatives on February I have personally monitored this call, and the consumer was not abused or harassed in anywayConsumer willingly paid off the account for the reduced negotiated amount provided by the representative It also appears that the consumers spouse is constantly harassing this office by making inbound calls on February If the CONSUMER has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: [redacted] ,Complaint ID# [redacted] [redacted] , Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Any other info would be greatThis company charged me in errorNever been to them for a payday loanPhone number or something would be great Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I received a letter from Dynamic Recovery Solutions, stating I owe $for [redacted] Med CT for services on 3/2004, account number **SSN [redacted] it is now sounds like a scam to meI am not going to bother calling, because there is no pointIf it is not on any of my credit reports, that tells me it is a scamWhen something is over years old, it is usually a scam
March 26, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear Ms [redacted] , We have read Ms [redacted] 's complaint and reviewed the accounts that have been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges Ms [redacted] disputes the debt in questionPer company policy when a complaint of this nature is received from your office, we cease all activity on the account in our officeWe have notified our client of the consumer's complaint with thorough documentationUpon review, this [redacted] account was placed with our office on 08/11/for serviceAccording to our client, this account was opened on 02/09/Validation has been requested from the clientShould this be available, we will send it to the consumer and no further contact will be made by DRS to the consumerDynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumerDynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clientsDRS always wants to acknowledge any concerns a consumer expresses regarding these type of mattersWe do apologize for any inconvenience that Ms [redacted] may have experienced [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] I do not owe DRS anythingThey have called my family recently in attempt to reach me and I just received a notice in the mailI do not owe the original creditor or the current ownerI do not want to be contacted again by phone or mailI will attach what I received for review
BBB Case #: [redacted] Customer service is our TOP priority, and we appreciate the consumer bringing this matter to our attention. Dynamic Recovery Solutions sincerely apologizes that the consumer did not receive his... correspondence in a timely manner as dictated by company policy. Please advise the consumer that their account has been satisfactorily resolved with our office, and his zero balance letter has been sent via email on 16 March 2015. Dynamic Recovery Solutions hours of operation are: Monday - Friday 8:00 am till 9:00 pm EST local time, and Saturday from 9:00 am till 1:00 pm EST local time. If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]