Revdex.com Case # [redacted] Dynamic Recovery Solutions has verified that the account is showing the [redacted] TradeLine has been updated as of February Our hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: Revdex.com Case No: [redacted] , Good Morning [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfFurther, this account is no longer a credit reporting issue, and Dynamic Recovery Solutions has made no attempts to do so under the Fair Credit Reporting ActOur office received your account on 1-11-14, and 5-1-we sent a validation notice for the alleged debt to [redacted] ***, and no record to date of documentation being returned to our facilityThe validation notice is required by law, and explains your rights regarding the alleged debtFurther, it provides you with the option of disputing the alleged debt within days of receipt of the validation notification, and provides options for getting the alleged account resolvedDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions or concerns, please feel free to contact the Compliance DepartmentWith Best Regards, [redacted] Compliance Auditor [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] AS LONG AS THEY REMOVE DISPUTED ACCOUNT AND I DON;T HEAR FROM THEM EVER AGAINI also want to thank Revdex.com for their quick, efficient service
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint The fact that you can't locate my name in your records is proof enough that you had no business in my credit reportI would like for your company to never access my credit report againYou have caused damage that you aren't willing to own up toI have worked hard to maintain good credit and your business has caused a reflection of this Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Cause I was harassed by phone and they told me they have my credit card bank account on file and they will take money from it for a doctor bill I am not aware ofIf the doctor bill is really mine they should had been paid for by [redacted] 100% so idk what's going on here other than somebody from this company is trying to scam me for a bill is not mine, cause I went to [redacted] office, this is what [redacted] told me and worst they trying to steal my moneyI had [redacted] for the year [redacted] can provide u proofI had [redacted] in the year and even surgery that [redacted] paid for 100% [redacted] says if this bill is not paid by now is because somebody or someone is trying to put a bill on me that's not mineSo yes I smell a scamI asked for these people to please send me the medical bill so [redacted] office can see it and these guys representing your company refused to do so? Ok bye for nowThis is just part of my complaint[redacted] told me all my doctor bills for and are all paid for by them..stop trying to steal my money.*** Regards, [redacted]
February 24, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made If this is the case DRS does apologize for any undue stress our contact may have caused DRS did receive the consumer’s letter and according to our records the consumer has not been contacted since the date it was received (2/7/14)DRS has ceased communications with the consumer in compliance with the Fair Debt Collection Practices Act (FDCPA), as of the above dateIf the consumer is still receiving contact after this date please ask them to provide the number, as it may be connected to another account Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] ***, My complaint is truthful They may be a legitimate Third Party Collector but they don't have an account or a client to return it to The hospital said that they weren't even using that PASI at the time that Dynamic Recovery Solutions had on the bill they sent me The PASI they are saying is their client ask for my SSN & had never heard of me & were the ones that told me to contact the hospital & see what was going on & to call them back to let them know I have both the Hospital & the PASI #s & addresses that I talked to Dynamic Recovery Solutions were very persistent on needing a Credit Card number over the phone & to say that our conversation was being recorded I'm very glad they did record it ~ [redacted]
RE: [redacted] , Complaint ID# [redacted] 'serif';">Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency therefore does not have immediate access to the documents requestedDRS must submit a formal request for the files which may take a whileTaking the consumer’s time into consideration, DRS will not leave this request open indefinitelyThe consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS office By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this account Regarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesThe below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statements Source: http://www.consumer.ftc.gov/articles/0117-time-barred-debts Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] ** [redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our client It seems that [redacted] received a letter from Dynamic Recovery Solutions (DRS) in errorDRS acknowledges that [redacted] is disputing the account and in compliance with the Fair Debt Collection Practices Act (FDCPA) the account is closed in our office and is being returned to our client If the consumer has any further questions or concerns, we encourage the consumer to contact our Chief Compliance Officer [redacted] at [redacted] We sincerely apologize for any inconvenience that the consumer may have experienced Regards, [redacted] ***
Dear [redacted] , As previously stated, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsWe are a third party collection agency, meaning we do not own the debt and we are collecting on the debt on behalf of a clientIn response to [redacted] concern about how we obtained her personal information, we obtained this information through skip tracing, the acquisition of location informationThis information was provided to us through our clientDuring skip tracing, the use information such as maiden names, present names, relative names, previous addresses, and previous employers is used to gather information in regards to contacting an alleged debtorSince we do not own this debt, we cannot control what happens with this information, because we can not speak on behalf of our clientWe have placed this account in a do not call status, and we have sent this back to our client with the consumer's statement that this is not a valid accountThis should be sufficient to prevent further contact to [redacted] We sincerely apologize for contacting [redacted] in error, and any emotional distress this may have causedBy all means, this was not the intent of Dynamic Recovery Solutions, LLCSincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
RE: Revdex.com Case #: [redacted] Good morning [redacted] ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsCustomer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored both phone calls where you spoke to our representatives, and they were more than professional, and politePerhaps there was some misunderstanding on your behalf, because I never heard their tone become less than cordial, and I am not positive, but it sounded more like the call dropped rather than you being hung up on by our representativeDynamic Recovery Solutions would definitely administer disciplinary action when necessaryDynamic Recovery Solutions acknowledges your dispute, and will handle accordinglyPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this accountIf you have any further questions or concerns, please feel free to contact our Compliance DepartmentWith Best Regards, [redacted] Compliance Auditor [redacted]
1;"> July 25, RE: [redacted] ***, Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] Please thank the Consumer for providing adequate information to resolve their issueIt seems their telephone number was under an account that does not have their name, we have the wrong numberWe thank the Consumer for bringing this discrepancy to our attention The number has been added to our cease and desist list, the Consumer should receive no further calls from Dynamic Recovery Solutions, LLC Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions, LLC [redacted]
February 28, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, [redacted] Dynamic Recovery Solutions [redacted]
Had the wrong information, but very polite Asked for my address to verify, I said I wasn't comfortable with that, so they offered to provide the address THEY had That's a first!
[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is questioning the validity of our companyDynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity Dynamic Recovery Solutions also acknowledges that [redacted] is disputing this account and requesting no further contact except for the media on the account that she has requested Per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Respectfully yours, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[redacted] face="Calibri">Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at r [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
MESSAGE FROM BUSINESS:RE: Revdex.com Case No: [redacted] Good morning [redacted] ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been madeFurther, you stated in your complaint that you have asked for debt validation regarding this account in writing, and it appears that Dynamic Recovery Solutions has made an attempt to send you the debt validation in writing for this account on September 4, to the address of [redacted] and it has not been returned to our officeThe initial correspondence that we sent you is a validation notification as well, and has all contents per FDCPA, plus it also gave options to resolve the debt, the notice included: •the amount of the debt; •the name of the creditor to whom the debt is owed; • a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; • a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and • a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor• If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collectorPlease accept our apologies on contacting you in errorThere will be no further contact with you from Dynamic Recovery Solutions except to advise that we have flagged the account accordingly, and it has been closed in our office and returned to our clientCustomer service is our top priority, and we appreciate your bringing this matter to our attentionPlease feel free to contact our Compliance Department if you have further questions or concernsWith Best Regards, [redacted] Compliance Auditor [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’ complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this account and requesting no further contact except for the media on the account that she has requestedBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company MUST permanently cease in relation to this account Per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case # [redacted] Dynamic Recovery Solutions has verified that the account is showing the [redacted] TradeLine has been updated as of February Our hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
RE: Revdex.com Case No: [redacted] , Good Morning [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfFurther, this account is no longer a credit reporting issue, and Dynamic Recovery Solutions has made no attempts to do so under the Fair Credit Reporting ActOur office received your account on 1-11-14, and 5-1-we sent a validation notice for the alleged debt to [redacted] ***, and no record to date of documentation being returned to our facilityThe validation notice is required by law, and explains your rights regarding the alleged debtFurther, it provides you with the option of disputing the alleged debt within days of receipt of the validation notification, and provides options for getting the alleged account resolvedDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions or concerns, please feel free to contact the Compliance DepartmentWith Best Regards, [redacted] Compliance Auditor [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] AS LONG AS THEY REMOVE DISPUTED ACCOUNT AND I DON;T HEAR FROM THEM EVER AGAINI also want to thank Revdex.com for their quick, efficient service
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint The fact that you can't locate my name in your records is proof enough that you had no business in my credit reportI would like for your company to never access my credit report againYou have caused damage that you aren't willing to own up toI have worked hard to maintain good credit and your business has caused a reflection of this Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Cause I was harassed by phone and they told me they have my credit card bank account on file and they will take money from it for a doctor bill I am not aware ofIf the doctor bill is really mine they should had been paid for by [redacted] 100% so idk what's going on here other than somebody from this company is trying to scam me for a bill is not mine, cause I went to [redacted] office, this is what [redacted] told me and worst they trying to steal my moneyI had [redacted] for the year [redacted] can provide u proofI had [redacted] in the year and even surgery that [redacted] paid for 100% [redacted] says if this bill is not paid by now is because somebody or someone is trying to put a bill on me that's not mineSo yes I smell a scamI asked for these people to please send me the medical bill so [redacted] office can see it and these guys representing your company refused to do so? Ok bye for nowThis is just part of my complaint[redacted] told me all my doctor bills for and are all paid for by them..stop trying to steal my money.*** Regards, [redacted]
February 24, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made If this is the case DRS does apologize for any undue stress our contact may have caused DRS did receive the consumer’s letter and according to our records the consumer has not been contacted since the date it was received (2/7/14)DRS has ceased communications with the consumer in compliance with the Fair Debt Collection Practices Act (FDCPA), as of the above dateIf the consumer is still receiving contact after this date please ask them to provide the number, as it may be connected to another account Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] ***, My complaint is truthful They may be a legitimate Third Party Collector but they don't have an account or a client to return it to The hospital said that they weren't even using that PASI at the time that Dynamic Recovery Solutions had on the bill they sent me The PASI they are saying is their client ask for my SSN & had never heard of me & were the ones that told me to contact the hospital & see what was going on & to call them back to let them know I have both the Hospital & the PASI #s & addresses that I talked to Dynamic Recovery Solutions were very persistent on needing a Credit Card number over the phone & to say that our conversation was being recorded I'm very glad they did record it ~ [redacted]
RE: [redacted] , Complaint ID# [redacted] 'serif';">Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency therefore does not have immediate access to the documents requestedDRS must submit a formal request for the files which may take a whileTaking the consumer’s time into consideration, DRS will not leave this request open indefinitelyThe consumer will eventually receive one of two items; the original documents or a notice that the account has been closed at the DRS office By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company must permanently cease in relation to this account Regarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesThe below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statements Source: http://www.consumer.ftc.gov/articles/0117-time-barred-debts Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] ** [redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our client It seems that [redacted] received a letter from Dynamic Recovery Solutions (DRS) in errorDRS acknowledges that [redacted] is disputing the account and in compliance with the Fair Debt Collection Practices Act (FDCPA) the account is closed in our office and is being returned to our client If the consumer has any further questions or concerns, we encourage the consumer to contact our Chief Compliance Officer [redacted] at [redacted] We sincerely apologize for any inconvenience that the consumer may have experienced Regards, [redacted] ***
Dear [redacted] , As previously stated, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsWe are a third party collection agency, meaning we do not own the debt and we are collecting on the debt on behalf of a clientIn response to [redacted] concern about how we obtained her personal information, we obtained this information through skip tracing, the acquisition of location informationThis information was provided to us through our clientDuring skip tracing, the use information such as maiden names, present names, relative names, previous addresses, and previous employers is used to gather information in regards to contacting an alleged debtorSince we do not own this debt, we cannot control what happens with this information, because we can not speak on behalf of our clientWe have placed this account in a do not call status, and we have sent this back to our client with the consumer's statement that this is not a valid accountThis should be sufficient to prevent further contact to [redacted] We sincerely apologize for contacting [redacted] in error, and any emotional distress this may have causedBy all means, this was not the intent of Dynamic Recovery Solutions, LLCSincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
RE: Revdex.com Case #: [redacted] Good morning [redacted] ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsCustomer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored both phone calls where you spoke to our representatives, and they were more than professional, and politePerhaps there was some misunderstanding on your behalf, because I never heard their tone become less than cordial, and I am not positive, but it sounded more like the call dropped rather than you being hung up on by our representativeDynamic Recovery Solutions would definitely administer disciplinary action when necessaryDynamic Recovery Solutions acknowledges your dispute, and will handle accordinglyPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this accountIf you have any further questions or concerns, please feel free to contact our Compliance DepartmentWith Best Regards, [redacted] Compliance Auditor [redacted]
1;"> July 25, RE: [redacted] ***, Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] Please thank the Consumer for providing adequate information to resolve their issueIt seems their telephone number was under an account that does not have their name, we have the wrong numberWe thank the Consumer for bringing this discrepancy to our attention The number has been added to our cease and desist list, the Consumer should receive no further calls from Dynamic Recovery Solutions, LLC Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions, LLC [redacted]
February 28, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, [redacted] Dynamic Recovery Solutions [redacted]
Had the wrong information, but very polite Asked for my address to verify, I said I wasn't comfortable with that, so they offered to provide the address THEY had That's a first!
[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is questioning the validity of our companyDynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity Dynamic Recovery Solutions also acknowledges that [redacted] is disputing this account and requesting no further contact except for the media on the account that she has requested Per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Respectfully yours, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[redacted] face="Calibri">Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at r [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
MESSAGE FROM BUSINESS:RE: Revdex.com Case No: [redacted] Good morning [redacted] ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been madeFurther, you stated in your complaint that you have asked for debt validation regarding this account in writing, and it appears that Dynamic Recovery Solutions has made an attempt to send you the debt validation in writing for this account on September 4, to the address of [redacted] and it has not been returned to our officeThe initial correspondence that we sent you is a validation notification as well, and has all contents per FDCPA, plus it also gave options to resolve the debt, the notice included: •the amount of the debt; •the name of the creditor to whom the debt is owed; • a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector; • a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and • a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor• If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collectorPlease accept our apologies on contacting you in errorThere will be no further contact with you from Dynamic Recovery Solutions except to advise that we have flagged the account accordingly, and it has been closed in our office and returned to our clientCustomer service is our top priority, and we appreciate your bringing this matter to our attentionPlease feel free to contact our Compliance Department if you have further questions or concernsWith Best Regards, [redacted] Compliance Auditor [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] ’ complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this account and requesting no further contact except for the media on the account that she has requestedBy law and in compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot provide original documents once they are requested, collection efforts from our company MUST permanently cease in relation to this account Per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative