Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am disappointed that they did not resolve things to my satisfaction after the first time they contacted me Regards, [redacted] ***
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to themPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms***’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office We have requested documentation to verify the debt, should it be available we will send it After documentation is sent, there will be no further contact from Dynamic Recovery Solutions In response to Ms***’ s concern about her credit, Dynamic Recovery Solutions has not reported to the credit bureaus, nor will we report anything in future Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: Revdex.com Case No: [redacted] , Greetings [redacted] , Customer service is our top priority, and we appreciate you bringing this to our attentionTypically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made by erroneously contacting the wrong person, and we sincerely apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions or concerns, please feel free to contact the Compliance Department With Best Regards, [redacted] Compliance Auditor [redacted]
[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] rebutal in which he is requesting several things in reference to the accountFollowing are the answers: Account owner: [redacted] , LLC Company Collecting For: [redacted] Emergency Physicians Original Account Number: [redacted] PCP Account Number: [redacted] Contact for [redacted] : [redacted] If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experiencedRegards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I am acceptable of what they sent me as long as I am definitely removed from their list as this is not my account and do not want any further action taken Thank you
Revdex.com Case #: [redacted] Dynamic Recovery Solutions did advise the consumer that we have requested all entries to be removed from their consumer report, and also, listed the projected completion time frameWe also sent the request forms that were sent to the consumer reporting agencyWe only report to [redacted] , and [redacted] only The forms submitted indicate deletionDRS has closed this file as complete
Revdex.com Case #: [redacted] Dynamic Recovery Solutions is a third party collection agency, and the consumer's account has been closed in our office, and returned to our clientDRS is not able to guarantee the consumer that their account will not be sold as this is not an authorized area for DRS to handlePlease advise the consumer that there will be no further contact from DRS regarding this matter
[redacted] face="Calibri">Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges [redacted] request for no further contactPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity that would harm or abuse any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity The consumer stated that they have never had a [redacted] accountI have attached several telephone numbers associated with current and/or prior addresses for the consumer, and possibly some family membersOftentimes, due to several business transactions it is quite possible that the consumer would not recognize the creditor as statedMany times companies make business decisions to recoup their losses and/or increase gains where they will undergo acquisitions and/or mergers with other companiesIt is quite possible that the consumer does not recognize [redacted] as the creditor due to potential mergersDRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account in compliance with the Fair Debt Collections Practices Act Dynamic Recovery Solutions also accepts verbal cease & desistPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
be sure it is closed and my info is done away with thanks for you support br> Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
RE: [redacted] 'serif Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I also want to ensure this will not affect my credit, because is and untrue charges against me Regards, [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C size="3">Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientsDynamic Recovery Solutions acknowledges that [redacted] is requesting no further contact from Dynamic Recovery Solutions In reference to [redacted] complaint, I personally reviewed the telephone call placed on 08/20/Our representative did identify himself and he was very respectful and courteous toward [redacted] ***Our representative did not make any reference that this was a bill for a hospital as [redacted] stated in his complaint Per company policy when a complaint of this nature is received, we cease all activity on the accounts in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Although I must say at that this derogatory item never showed on my credit reportI also contacted Verizon and there was no records of an outstanding balance owed to them, but as I stated before the outcome on the matter is satisfactory to meThanks for all your help Regards, [redacted] ***
Revdex.com Case #: [redacted] Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account due to potential identity theft Per the Fair Credit Reporting Act the consumer does have several rights under this Act, and one being the consumer has the right to dispute incomplete or inaccurate information, and if you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolousAlso, consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable informationInaccurate, incomplete or unverifiable information must be removed or corrected, usually within daysHowever, a consumer reporting agency may continue to report information it has verified as accurateSubsequently, we have not violated any laws under this Act, and permissible purpose to view the consumer’s report establishes a business relationship regarding the alleged debtWe have also honored your request in updating your consumer report as requested by submitting another request to the consumer reporting agencyPlease allow 5-business daysPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I have never received anything from this company nor have I ever even heard of this company until I saw it on my credit report and I sent an email to the company and it was never answeredI just want this a count closed and removed from my credit report I can send copies of my bankruptcy papers if need be Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint In regards to the statement made by [redacted] on behalf of Dynamic Recovery Solutions about the possibility that they might have a wrong phone number for their account, (“as a number may be associated with an account that does not be belong to them” ) this information is incorrect! They reached out to me not only by phone number but by my First and Maiden name! Claiming it was I who owned them the $on a [redacted] cardWhich for the record, DOES NOT exist! They then proceeded to call my home incisively and send me letters trying to recover said amount! This is NOT a phone number error! From what I’ve read about other people complains is that DRS also gathers sensitive information such as social security numbers and such on the people they are trying to extortion out of moneyHow is a company, who claims to be a legitimate collection agency, attempt to collect amounts of money from unsuspecting citizens? How are they still in business with so many mistakes made on Dynamic Recovery Solutions part? What of all those who fell for their trickery and sent in their money? I request a written apology from Dynamic Recovery Solutions and that they not only “cease and desist” my number but that they also strike any and ALL personal information they have on me from any and ALL records and lists they could be selling to other parties! This is highly unethical of this company and should be furthered investigated by the Revdex.com as to where this company is obtaining personal information to make their claimsSincerely, [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
UI";">Dynamic Recovery Solutions (DRS) has received the consumer's concern regarding deleting an account from their consumer reportDRS is a legitimate third party collection agency that collects on past due accounts for our clientsThe account in our office under the consumers name is owned by our client [redacted] does adhere to all FCRA guidelines and unfortunately does not delete accounts from the consumer’s credit bureau report Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am disappointed that they did not resolve things to my satisfaction after the first time they contacted me Regards, [redacted] ***
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to themPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms***’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office We have requested documentation to verify the debt, should it be available we will send it After documentation is sent, there will be no further contact from Dynamic Recovery Solutions In response to Ms***’ s concern about her credit, Dynamic Recovery Solutions has not reported to the credit bureaus, nor will we report anything in future Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: Revdex.com Case No: [redacted] , Greetings [redacted] , Customer service is our top priority, and we appreciate you bringing this to our attentionTypically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made by erroneously contacting the wrong person, and we sincerely apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions or concerns, please feel free to contact the Compliance Department With Best Regards, [redacted] Compliance Auditor [redacted]
[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] rebutal in which he is requesting several things in reference to the accountFollowing are the answers: Account owner: [redacted] , LLC Company Collecting For: [redacted] Emergency Physicians Original Account Number: [redacted] PCP Account Number: [redacted] Contact for [redacted] : [redacted] If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experiencedRegards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I am acceptable of what they sent me as long as I am definitely removed from their list as this is not my account and do not want any further action taken Thank you
Revdex.com Case #: [redacted] Dynamic Recovery Solutions did advise the consumer that we have requested all entries to be removed from their consumer report, and also, listed the projected completion time frameWe also sent the request forms that were sent to the consumer reporting agencyWe only report to [redacted] , and [redacted] only The forms submitted indicate deletionDRS has closed this file as complete
Revdex.com Case #: [redacted] Dynamic Recovery Solutions is a third party collection agency, and the consumer's account has been closed in our office, and returned to our clientDRS is not able to guarantee the consumer that their account will not be sold as this is not an authorized area for DRS to handlePlease advise the consumer that there will be no further contact from DRS regarding this matter
[redacted] face="Calibri">Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges [redacted] request for no further contactPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity that would harm or abuse any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity The consumer stated that they have never had a [redacted] accountI have attached several telephone numbers associated with current and/or prior addresses for the consumer, and possibly some family membersOftentimes, due to several business transactions it is quite possible that the consumer would not recognize the creditor as statedMany times companies make business decisions to recoup their losses and/or increase gains where they will undergo acquisitions and/or mergers with other companiesIt is quite possible that the consumer does not recognize [redacted] as the creditor due to potential mergersDRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account in compliance with the Fair Debt Collections Practices Act Dynamic Recovery Solutions also accepts verbal cease & desistPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
be sure it is closed and my info is done away with thanks for you support br> Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
RE: [redacted] 'serif Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I also want to ensure this will not affect my credit, because is and untrue charges against me Regards, [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C size="3">Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientsDynamic Recovery Solutions acknowledges that [redacted] is requesting no further contact from Dynamic Recovery Solutions In reference to [redacted] complaint, I personally reviewed the telephone call placed on 08/20/Our representative did identify himself and he was very respectful and courteous toward [redacted] ***Our representative did not make any reference that this was a bill for a hospital as [redacted] stated in his complaint Per company policy when a complaint of this nature is received, we cease all activity on the accounts in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Although I must say at that this derogatory item never showed on my credit reportI also contacted Verizon and there was no records of an outstanding balance owed to them, but as I stated before the outcome on the matter is satisfactory to meThanks for all your help Regards, [redacted] ***
Revdex.com Case #: [redacted] Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account due to potential identity theft Per the Fair Credit Reporting Act the consumer does have several rights under this Act, and one being the consumer has the right to dispute incomplete or inaccurate information, and if you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolousAlso, consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable informationInaccurate, incomplete or unverifiable information must be removed or corrected, usually within daysHowever, a consumer reporting agency may continue to report information it has verified as accurateSubsequently, we have not violated any laws under this Act, and permissible purpose to view the consumer’s report establishes a business relationship regarding the alleged debtWe have also honored your request in updating your consumer report as requested by submitting another request to the consumer reporting agencyPlease allow 5-business daysPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I have never received anything from this company nor have I ever even heard of this company until I saw it on my credit report and I sent an email to the company and it was never answeredI just want this a count closed and removed from my credit report I can send copies of my bankruptcy papers if need be Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint In regards to the statement made by [redacted] on behalf of Dynamic Recovery Solutions about the possibility that they might have a wrong phone number for their account, (“as a number may be associated with an account that does not be belong to them” ) this information is incorrect! They reached out to me not only by phone number but by my First and Maiden name! Claiming it was I who owned them the $on a [redacted] cardWhich for the record, DOES NOT exist! They then proceeded to call my home incisively and send me letters trying to recover said amount! This is NOT a phone number error! From what I’ve read about other people complains is that DRS also gathers sensitive information such as social security numbers and such on the people they are trying to extortion out of moneyHow is a company, who claims to be a legitimate collection agency, attempt to collect amounts of money from unsuspecting citizens? How are they still in business with so many mistakes made on Dynamic Recovery Solutions part? What of all those who fell for their trickery and sent in their money? I request a written apology from Dynamic Recovery Solutions and that they not only “cease and desist” my number but that they also strike any and ALL personal information they have on me from any and ALL records and lists they could be selling to other parties! This is highly unethical of this company and should be furthered investigated by the Revdex.com as to where this company is obtaining personal information to make their claimsSincerely, [redacted]
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
UI";">Dynamic Recovery Solutions (DRS) has received the consumer's concern regarding deleting an account from their consumer reportDRS is a legitimate third party collection agency that collects on past due accounts for our clientsThe account in our office under the consumers name is owned by our client [redacted] does adhere to all FCRA guidelines and unfortunately does not delete accounts from the consumer’s credit bureau report Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]