RE: Revdex.com Case [redacted] Dear [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfFurther, due to the personal & confidential nature of such the law restricts leaving any type of disclosure on an answering machinePer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterPlease feel free to contact the Compliance Department if you have any questions or further concernsWith Best Regards, [redacted] Compliance Auditor 1- [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I would like to thank you for your prompt attention to this matter I am satisfied w/ the action taken As a side bar, this was from - when my husband was diagnosed with a debilitating illness We understand the ramifications of the circumstances, but I do find collection agencies suspect Thank you again Regards, [redacted]
I want the Dynamic Recovery Solutions to own up to the rudeness of their customer service representative when speaking with someone then based on the recording [redacted] stated she is going to let me just sit while she notate the account and clearly that was because she was being RUDE No matter how nice I was trying to be with her....so own up to it and I will accept NEVER being contacted by Dynamic Recovery Solutions again!!!! Thank you [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Revdex.com Case # [redacted] Dynamic Recovery Solutions has received proof of payment from [redacted] on behalf of the consumer during Date of Service for July Please be advised that Dynamic Recovery Solutions has permanently closed and returned the consumer's file to our client with proof of zero balance Dynamic Recovery Solutions would like to extend our sincere apologies regarding this matter, and any inconvenience it may have caused the consumerPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
RE: [redacted] , Complaint ID# [redacted] 'serif Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party debt collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made If this is the case DRS does apologize for any undue stress our contact may have caused Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactA thorough search of our records did not pull anything up for [redacted] If [redacted] can provide the telephone number he is being contacted at, we will be more than happy to mark it as “Do Not Call.” Also, if he receives any further contact, he can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusSince we do not have the correct information to locate the account, it is in the hands of the consumer to provide us with the correct informationOnce they can provide this information, the account will be closed in our office, and returned to our client, with notation of this complaint Sincerely, [redacted] Quality Assurance Coordinator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account and does not want the tradeline to appear on his credit report Per company policy when a complaint of this nature is received we cease all activity on the account in our office In response to Mr [redacted] ’s concern about his credit, DRS handled this account on behalf of its client and does not report to the credit bureaus Mr [redacted] ’s account will no longer be serviced in the office of Dynamic Recovery Solutions Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
Please advise the consumer that there account has been "ceased & desist" in our office, and no further contact will be made regarding this matterThanks
Revdex.com Case #: [redacted] , Good morning [redacted] ***, Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clientsWe were referred your account on January 8, 2014, which is less than a span of two years contact from our officeThere is a process called the acquisition of location information to obtain a current phone, address etc., which possibly prompted the phone call to additional telephone numbers with your profile, and usually with this process we are not aware unless notified that it is not a good contact numberDynamic Recovery Solutions has honored your request to cease & desist any further communication on your behalfFor our consumers convenience if the calls were answered or returned we also accept verbal cease & desist for your immediate satisfactionDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityCustomer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsTypically, the Federal Do Not Call Registry exists for relief from phone solicitations, and telemarketingDynamic Recovery Solutions is a collection agency, and not affiliated with solicitations, and telemarketing, but rather an implied business relationship due to debt collectionWe apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Ms [redacted] is disputing this account Per company policy when a complaint of this nature is received we cease all activity on the account in our officeShould media be available on this account we will send it and there will be no further contact from Dynamic Recovery Solutions If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms***’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office There will be no further contact from Dynamic Recovery Solutions In response to Ms***’s concern about her credit, Dynamic Recovery Solutions has not reported to the credit bureaus, nor will we report anything in future Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is SOMEWHAT satisfactory to me HOWEVER, I would like to point out, that any "debt" that Dynamic Recovery Solutions (DRS) states that I have, is WELL BEYOND the Statute of Limitations for my state, for LEGAL collection They FAILED to respond to that in their replyAlso, they FAILED to address the fact that they are ILLEGALLY acquiring people's information via credit bureaus by doing "promotional" inquiries Unless they are attempting to LEGALLY sell me something, their classification for the credit bureau is ILLEGAL Therefore, they are ILLEGALLY OBTAINING PEOPLE'S INFORMATION IN ORDER TO GET PHANTOM DEBTS PAID DRS is being investigated by the Florida Department of Consumer Protection for FRAUDULENT ACTIVITYPlease pass this along to the "business" Regards, [redacted]
Dynamic Recovery Solutions has been made aware that the consumer was not satisfied with our responsePlease advise the consumer that we work on behalf of our client, and thus, make no further decisions regarding the accountHowever, we feel certain that our client will contact the consumer if further information is warrantedOtherwise, the account is closed in our office, and no further contact will be made to the consumer from Dynamic Recovery Solutions
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account, requesting that we remove the trade line from his credit report and requesting no further contact This account has been placed in an inactive statusPer company policy when a complaint of this nature is received we cease all activity on the account in our office and the file is returned to our clientIn response to Mr***’s complaint media for this account has been ordered; if media should be available it will be sent out to Mr [redacted] and there will be no further contact from Dynamic Recovery Solutions If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] , Good afternoon [redacted] Dynamic Recovery Solutions has been made aware of your dispute for the alleged accountHowever, due to business exchanges, it is possible that a mistake could have been made by erroneously contacting you, and we apologize for any inconvenience this may have caused on your behalf Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Good morning, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsWe sincerely apologize that you were contacted in error regarding this accountPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” status due to a confirmed bankruptcyWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, [redacted] Sales Compliance Auditor [redacted]
Good morning [redacted] ***, We have received your complaint, and have successfully updated our records to indicate your concernsYour information has been deleted from our systems, and you will receive no further contact from our officeThanking you in advance [redacted] Compliance Auditor [redacted]
Reference: yes;"> [redacted] DRS Account #: Not Applicable To Whom it May Concern: Dynamic Recovery Solutions, LLC (DRS) is not attempting to contact the consumerDRS was provided the wrong number, and apologizes for any inconvenience this may have causedIn the future, if the consumer receives unwanted phone calls from DRS the quickest method to resolve their problem is to answer and inform the representative to cease contactOur representatives are trained to professionally handle situations such as this, and would be happy to help Respectfully yours, Compliance Administrator Enclosures: [redacted] Call History cc: [redacted] Auditor / Compliance Manager
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] complaint and attempted to locate the account with the information provided to no availDynamic Recovery Solutions acknowledges that Mr [redacted] would like to cease all communication with Dynamic Recovery Solutions, but to do so we will need more informationPlease ask Mr [redacted] to provide the telephone number(s) that we dialed so that we may place them on our internal do not call list Once Mr [redacted] provides more information we can attempt to fully resolve his complaintIf Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: [redacted] ***, Complaint ID# [redacted] 'serif Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
RE: Revdex.com Case [redacted] Dear [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfFurther, due to the personal & confidential nature of such the law restricts leaving any type of disclosure on an answering machinePer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterPlease feel free to contact the Compliance Department if you have any questions or further concernsWith Best Regards, [redacted] Compliance Auditor 1- [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I would like to thank you for your prompt attention to this matter I am satisfied w/ the action taken As a side bar, this was from - when my husband was diagnosed with a debilitating illness We understand the ramifications of the circumstances, but I do find collection agencies suspect Thank you again Regards, [redacted]
I want the Dynamic Recovery Solutions to own up to the rudeness of their customer service representative when speaking with someone then based on the recording [redacted] stated she is going to let me just sit while she notate the account and clearly that was because she was being RUDE No matter how nice I was trying to be with her....so own up to it and I will accept NEVER being contacted by Dynamic Recovery Solutions again!!!! Thank you [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Revdex.com Case # [redacted] Dynamic Recovery Solutions has received proof of payment from [redacted] on behalf of the consumer during Date of Service for July Please be advised that Dynamic Recovery Solutions has permanently closed and returned the consumer's file to our client with proof of zero balance Dynamic Recovery Solutions would like to extend our sincere apologies regarding this matter, and any inconvenience it may have caused the consumerPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
RE: [redacted] , Complaint ID# [redacted] 'serif Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party debt collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made If this is the case DRS does apologize for any undue stress our contact may have caused Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactA thorough search of our records did not pull anything up for [redacted] If [redacted] can provide the telephone number he is being contacted at, we will be more than happy to mark it as “Do Not Call.” Also, if he receives any further contact, he can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusSince we do not have the correct information to locate the account, it is in the hands of the consumer to provide us with the correct informationOnce they can provide this information, the account will be closed in our office, and returned to our client, with notation of this complaint Sincerely, [redacted] Quality Assurance Coordinator Dynamic Recovery Solutions [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account and does not want the tradeline to appear on his credit report Per company policy when a complaint of this nature is received we cease all activity on the account in our office In response to Mr [redacted] ’s concern about his credit, DRS handled this account on behalf of its client and does not report to the credit bureaus Mr [redacted] ’s account will no longer be serviced in the office of Dynamic Recovery Solutions Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
Please advise the consumer that there account has been "ceased & desist" in our office, and no further contact will be made regarding this matterThanks
Revdex.com Case #: [redacted] , Good morning [redacted] ***, Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clientsWe were referred your account on January 8, 2014, which is less than a span of two years contact from our officeThere is a process called the acquisition of location information to obtain a current phone, address etc., which possibly prompted the phone call to additional telephone numbers with your profile, and usually with this process we are not aware unless notified that it is not a good contact numberDynamic Recovery Solutions has honored your request to cease & desist any further communication on your behalfFor our consumers convenience if the calls were answered or returned we also accept verbal cease & desist for your immediate satisfactionDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityCustomer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsTypically, the Federal Do Not Call Registry exists for relief from phone solicitations, and telemarketingDynamic Recovery Solutions is a collection agency, and not affiliated with solicitations, and telemarketing, but rather an implied business relationship due to debt collectionWe apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Ms [redacted] is disputing this account Per company policy when a complaint of this nature is received we cease all activity on the account in our officeShould media be available on this account we will send it and there will be no further contact from Dynamic Recovery Solutions If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms***’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office There will be no further contact from Dynamic Recovery Solutions In response to Ms***’s concern about her credit, Dynamic Recovery Solutions has not reported to the credit bureaus, nor will we report anything in future Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is SOMEWHAT satisfactory to me HOWEVER, I would like to point out, that any "debt" that Dynamic Recovery Solutions (DRS) states that I have, is WELL BEYOND the Statute of Limitations for my state, for LEGAL collection They FAILED to respond to that in their replyAlso, they FAILED to address the fact that they are ILLEGALLY acquiring people's information via credit bureaus by doing "promotional" inquiries Unless they are attempting to LEGALLY sell me something, their classification for the credit bureau is ILLEGAL Therefore, they are ILLEGALLY OBTAINING PEOPLE'S INFORMATION IN ORDER TO GET PHANTOM DEBTS PAID DRS is being investigated by the Florida Department of Consumer Protection for FRAUDULENT ACTIVITYPlease pass this along to the "business" Regards, [redacted]
Dynamic Recovery Solutions has been made aware that the consumer was not satisfied with our responsePlease advise the consumer that we work on behalf of our client, and thus, make no further decisions regarding the accountHowever, we feel certain that our client will contact the consumer if further information is warrantedOtherwise, the account is closed in our office, and no further contact will be made to the consumer from Dynamic Recovery Solutions
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr***’s complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that Mr [redacted] is disputing this account, requesting that we remove the trade line from his credit report and requesting no further contact This account has been placed in an inactive statusPer company policy when a complaint of this nature is received we cease all activity on the account in our office and the file is returned to our clientIn response to Mr***’s complaint media for this account has been ordered; if media should be available it will be sent out to Mr [redacted] and there will be no further contact from Dynamic Recovery Solutions If Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .com We do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] , Good afternoon [redacted] Dynamic Recovery Solutions has been made aware of your dispute for the alleged accountHowever, due to business exchanges, it is possible that a mistake could have been made by erroneously contacting you, and we apologize for any inconvenience this may have caused on your behalf Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWe sincerely apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Good morning, Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsWe sincerely apologize that you were contacted in error regarding this accountPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” status due to a confirmed bankruptcyWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, [redacted] Sales Compliance Auditor [redacted]
Good morning [redacted] ***, We have received your complaint, and have successfully updated our records to indicate your concernsYour information has been deleted from our systems, and you will receive no further contact from our officeThanking you in advance [redacted] Compliance Auditor [redacted]
Reference: yes;"> [redacted] DRS Account #: Not Applicable To Whom it May Concern: Dynamic Recovery Solutions, LLC (DRS) is not attempting to contact the consumerDRS was provided the wrong number, and apologizes for any inconvenience this may have causedIn the future, if the consumer receives unwanted phone calls from DRS the quickest method to resolve their problem is to answer and inform the representative to cease contactOur representatives are trained to professionally handle situations such as this, and would be happy to help Respectfully yours, Compliance Administrator Enclosures: [redacted] Call History cc: [redacted] Auditor / Compliance Manager
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Mr [redacted] complaint and attempted to locate the account with the information provided to no availDynamic Recovery Solutions acknowledges that Mr [redacted] would like to cease all communication with Dynamic Recovery Solutions, but to do so we will need more informationPlease ask Mr [redacted] to provide the telephone number(s) that we dialed so that we may place them on our internal do not call list Once Mr [redacted] provides more information we can attempt to fully resolve his complaintIf Mr [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Mr [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: [redacted] ***, Complaint ID# [redacted] 'serif Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly It has been closed in our office and returned to our client, with notation of this complaint There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]