RE: [redacted] , Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been madeTo our knowledge our client does not have the requested documentsTherefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection effortsWe have flagged the account accordinglyIt has been closed in our office and returned to our clientDynamic Recovery Solutions submitted a request to have the inquiry removed from [redacted] Credit Report on June 6th, If [redacted] has any concerns or issues regarding this request, she is welcome to contact our Customer Service Department at [redacted] Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further collection activity from DRS regarding this accountSincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted] com
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsTo our knowledge our client does not have the requested documentsTherefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection effortsWe have flagged the account accordingly It has been closed in our office and returned to our client Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] ** [redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this account due to her paying for it prior to it being received by DRSPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We have requested that this account be removed from [redacted] credit report If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #; [redacted] Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityThe consumer has received one validation notice from Dynamic Recovery Solutions regarding the alleged debt on February 2015, which is required to be sent within a particular time frame according to the Fair Debt Collections Practices Act Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status Also, the account has been CLOSED in our office due to the consumer disputing the account, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matter By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS MUST permanently cease communications in relation to this accountThere will be no further contact with the consumer from Dynamic Recovery Solutions Our hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I am rejecting the response because as I requested previously, I requested the client name, and the account number that this company is allegedly collecting forIt does not do me any good, for this company to claim that they will stop all activity on the accountWhere is the account number? What is the company that they are collecting for? What is the billing contact information? Because the a representative from Dynamic Recovery Solutions claimed that they had a signed HIPPA form, I'd like to them to send me a copy, as well as send a copy to the Revdex.com for proof What steps will the company take after Dynamic Recovery Solutions informs the unknown client that they are collecting for, becomes informed that I have disputed the yet proven claim that I owe this company money? Dynamic Recovery Solutions has provided me with no proof of anything they have claimed except for someone phishing for personal information over the phoneIf this company can to provide me with any proof as I requested at the time of my complaint, I will deem that this company is willfully trying to avoid my request because it is engaging in fraudulent activity Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thanks you for cooperating in a civilized fashion Regards, [redacted]
[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read *** [redacted] rebuttal to our responseAs we stated in our previous response; per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our clientBeing that [redacted] 's rebuttal stated that Dynamic Recovery Solutions needed to cease contact with him about this debt our response states just that If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Respectfully yours, [redacted] Compliance Representative
Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attentionThe consumer stated that she had never received any notification from our client, and due to professional courtesy Dynamic Recovery Solutions, LLC are not in a position to provide a response on that issue to the consumer DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account, and DRS did send a validation letter in compliance with the Fair Debt Collections Practices Act to the address on file, and has not been returned undeliverable to this office Per the Fair Credit Reporting Act the consumer does have several rights under this Act, and one being the consumer has the right to dispute incomplete or inaccurate information, and if you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolousAlso, consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable informationInaccurate, incomplete or unverifiable information must be removed or corrected, usually within daysHowever, a consumer reporting agency may continue to report information it has verified as accurateSubsequently, we have not violated any laws under this Act, and permissible purpose to view the consumer’s report establishes a business relationship regarding the alleged debtWe have also honored your request in updating your consumer report as requested by submitting another request to the consumer reporting agencyPlease allow 5-business daysTEXAS Correction of Third-Party Debt Collector’s or Credit Bureau’s Files: (a) An individual who disputes the accuracy of an item that is in a third-party debt collector’s or credit bureau’s file on the individual and that relates to a debt being collected by the third party debt collector may notify in writing the third-party debt collector the inaccuracyThe third-party debt collector shall make a written record of the disputeIf the third-party debt collector does not report information related to the dispute to a credit bureau, the third-party debt collector shall cease collection efforts until an investigation of the dispute described by Subsections (b) – (e) determines the accurate amount of the debt, if anyIf the third-party debt collector reports information related to the dispute to a credit bureau, the reporting third party debt collector shall initiate an investigation of the dispute described by Subsections (b) – (e) and shall cease collection efforts until the investigation determines the accurate amount of the debt, if any This section does not affect the application of Chapter 20, Business & Commerce Code, to a third-party debt collector subject to that chapter(b) Not later than the 30th day after the date a notice of inaccuracy is received, a third-party debt collector who initiates an investigation shall send a written statement to the individual: (1) denying the inaccuracy; (2) admitting the inaccuracy; or (3) stating that the third-party debt collector has not had sufficient time to complete an investigation of the inaccuracy Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] 's complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges Ms [redacted] wishes to no longer be contacted by Dynamic Recovery Solutions Per company policy when a complaint of this nature is received we cease all activity on the account in our office There will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern with Dynamic Recovery Solutions legitimacy is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: Revdex.com Case #: [redacted] Dear [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWith Best Regards, [redacted] Compliance Auditor [redacted]
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to themRegarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesThe below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statementsSource: http://www.consumer.ftc.gov/articles/0117-time-barred-debts Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Be careful with this "Company" They randomly called me about a defaulted [redacted] Wireless account, and said I owed them $(had [redacted] years ago) So, I called [redacted] myself and was told they received my last payment and I had a zero balance Seems like scam Worst part about it is, they knew details about my credit report This company is blasted all over the web about being a scam; just be careful if they call
RE: Case #: [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clientsTypically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery SolutionsOur client in this case is [redacted] & [redacted] and they have been contacted regarding your dispute of the credit inquiry, and to update your consumer report accordinglyThere will be no further contact with you from Dynamic Recovery Solutions except to advise that we have flagged the account accordingly, and it has been closed in our office and returned to our clientCustomer service is our top priority, and we appreciate your bringing this matter to our attentionIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions has researched all avenues of verbal communication in all of our databases, and we were not able to locate any calls relating to any of the telephone numbers in their profileDynamic Recovery Solutions did attach the original media per the consumer's request from our clientIt appears we have not made any contact with the consumer with the information on filePlease have the consumer forward any additional information, so that we can properly address their concerns If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Good afternoon [redacted] ***, We sincerely apologize that you have not received a satisfactory closure to your concernHowever, Dynamic Recovery Solutions, LLC (DRS) is a third-party debt collection agency that is contracted and collects on past due accounts for our clientsIn the collections industry our client may contract their unpaid accounts for collection several times to several different businesses over the years, and eventually sell the debtWe have an obligation to first you the consumer, and secondly, our clientYou were not intentionally given any information regarding documentation being sent upon your requestUnfortunately, we do not keep the media in house, and have to request such media from our client, and that process can take up to 2-weeks if media is availableIf the media is not available from our client you should receive that information in writingFurther, the account has been “CLOSED.” In addition, the complaint and information has been forwarded to the owner of the alleged debtDynamic Recovery Solutions, LLC will make no further attempt to contact you over this matterIt is our sincere desire that this response will satisfy your concernThanking you in advance [redacted] Compliance Auditor
Good afternoon [redacted] ID [redacted] , We have researched your complaint of being contacted several times, and unfortunately, we are unable to locate any phone records of contacting you or anyone elseIf we can be of further assistance, please advise immediatelyThanking you in advance[redacted] *** Compliance Auditor [redacted]
March 14, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] %
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office We have requested documentation to verify the debt, should it be available we will send it to Ms [redacted] After documentation is sent, there will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern about our legitimacy, Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] ***
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C size="3">Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientIn her complaint [redacted] stated that she did not know what this account was and was under the impression that the account belonged to someone else After speaking to one of our representatives [redacted] stated that she understood the account listed under her name and wanted to pay the balance onlineDue to receiving a Revdex.com complaint on this account it is in a dispute status; if [redacted] would like to pay this account she will need to contact our Chief Compliance Officer [redacted] at [redacted] In reference to [redacted] complaint we have enter a request via [redacted] to remove the trade line in question If [redacted] has any further questions or concerns we encourage her to contact our office at the above listed email addressWe do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been madeTo our knowledge our client does not have the requested documentsTherefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection effortsWe have flagged the account accordinglyIt has been closed in our office and returned to our clientDynamic Recovery Solutions submitted a request to have the inquiry removed from [redacted] Credit Report on June 6th, If [redacted] has any concerns or issues regarding this request, she is welcome to contact our Customer Service Department at [redacted] Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further collection activity from DRS regarding this accountSincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted] com
RE: [redacted] , Complaint ID# [redacted] Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsTo our knowledge our client does not have the requested documentsTherefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection effortsWe have flagged the account accordingly It has been closed in our office and returned to our client Sincerely, [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
[redacted] ** [redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions (DRS) acknowledges that [redacted] is disputing this account due to her paying for it prior to it being received by DRSPer company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client We have requested that this account be removed from [redacted] credit report If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #; [redacted] Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumerWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityThe consumer has received one validation notice from Dynamic Recovery Solutions regarding the alleged debt on February 2015, which is required to be sent within a particular time frame according to the Fair Debt Collections Practices Act Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status Also, the account has been CLOSED in our office due to the consumer disputing the account, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matter By law and in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS MUST permanently cease communications in relation to this accountThere will be no further contact with the consumer from Dynamic Recovery Solutions Our hours of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from 8:00am EST-1:00pm ESTIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I am rejecting the response because as I requested previously, I requested the client name, and the account number that this company is allegedly collecting forIt does not do me any good, for this company to claim that they will stop all activity on the accountWhere is the account number? What is the company that they are collecting for? What is the billing contact information? Because the a representative from Dynamic Recovery Solutions claimed that they had a signed HIPPA form, I'd like to them to send me a copy, as well as send a copy to the Revdex.com for proof What steps will the company take after Dynamic Recovery Solutions informs the unknown client that they are collecting for, becomes informed that I have disputed the yet proven claim that I owe this company money? Dynamic Recovery Solutions has provided me with no proof of anything they have claimed except for someone phishing for personal information over the phoneIf this company can to provide me with any proof as I requested at the time of my complaint, I will deem that this company is willfully trying to avoid my request because it is engaging in fraudulent activity Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thanks you for cooperating in a civilized fashion Regards, [redacted]
[redacted] Better Business Bureau of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read *** [redacted] rebuttal to our responseAs we stated in our previous response; per company policy when a complaint of this nature is received, we cease all collection activity on the account in our office and the file is returned to our clientBeing that [redacted] 's rebuttal stated that Dynamic Recovery Solutions needed to cease contact with him about this debt our response states just that If [redacted] has any further questions or concerns, we encourage him to contact our Compliance Manager at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Respectfully yours, [redacted] Compliance Representative
Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attentionThe consumer stated that she had never received any notification from our client, and due to professional courtesy Dynamic Recovery Solutions, LLC are not in a position to provide a response on that issue to the consumer DRS always want to acknowledge any concerns a consumer expresses regarding these type of matters of disputing the account, and DRS did send a validation letter in compliance with the Fair Debt Collections Practices Act to the address on file, and has not been returned undeliverable to this office Per the Fair Credit Reporting Act the consumer does have several rights under this Act, and one being the consumer has the right to dispute incomplete or inaccurate information, and if you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolousAlso, consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable informationInaccurate, incomplete or unverifiable information must be removed or corrected, usually within daysHowever, a consumer reporting agency may continue to report information it has verified as accurateSubsequently, we have not violated any laws under this Act, and permissible purpose to view the consumer’s report establishes a business relationship regarding the alleged debtWe have also honored your request in updating your consumer report as requested by submitting another request to the consumer reporting agencyPlease allow 5-business daysTEXAS Correction of Third-Party Debt Collector’s or Credit Bureau’s Files: (a) An individual who disputes the accuracy of an item that is in a third-party debt collector’s or credit bureau’s file on the individual and that relates to a debt being collected by the third party debt collector may notify in writing the third-party debt collector the inaccuracyThe third-party debt collector shall make a written record of the disputeIf the third-party debt collector does not report information related to the dispute to a credit bureau, the third-party debt collector shall cease collection efforts until an investigation of the dispute described by Subsections (b) – (e) determines the accurate amount of the debt, if anyIf the third-party debt collector reports information related to the dispute to a credit bureau, the reporting third party debt collector shall initiate an investigation of the dispute described by Subsections (b) – (e) and shall cease collection efforts until the investigation determines the accurate amount of the debt, if any This section does not affect the application of Chapter 20, Business & Commerce Code, to a third-party debt collector subject to that chapter(b) Not later than the 30th day after the date a notice of inaccuracy is received, a third-party debt collector who initiates an investigation shall send a written statement to the individual: (1) denying the inaccuracy; (2) admitting the inaccuracy; or (3) stating that the third-party debt collector has not had sufficient time to complete an investigation of the inaccuracy Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] 's complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges Ms [redacted] wishes to no longer be contacted by Dynamic Recovery Solutions Per company policy when a complaint of this nature is received we cease all activity on the account in our office There will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern with Dynamic Recovery Solutions legitimacy is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] .comWe do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] Compliance Representative
RE: Revdex.com Case #: [redacted] Dear [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been made, and we apologize for any inconvenience this may have caused on your behalfPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterWith Best Regards, [redacted] Compliance Auditor [redacted]
Dear [redacted] , Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to themRegarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesThe below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statementsSource: http://www.consumer.ftc.gov/articles/0117-time-barred-debts Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely [redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Be careful with this "Company" They randomly called me about a defaulted [redacted] Wireless account, and said I owed them $(had [redacted] years ago) So, I called [redacted] myself and was told they received my last payment and I had a zero balance Seems like scam Worst part about it is, they knew details about my credit report This company is blasted all over the web about being a scam; just be careful if they call
RE: Case #: [redacted] , Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clientsTypically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery SolutionsOur client in this case is [redacted] & [redacted] and they have been contacted regarding your dispute of the credit inquiry, and to update your consumer report accordinglyThere will be no further contact with you from Dynamic Recovery Solutions except to advise that we have flagged the account accordingly, and it has been closed in our office and returned to our clientCustomer service is our top priority, and we appreciate your bringing this matter to our attentionIf you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C Greenville, SC 29601- Dear [redacted] We have read [redacted] complaint and reviewed the account that has been placed with us by our clientDynamic Recovery Solutions acknowledges that [redacted] is disputing this account and requesting no further contact Per company policy when a complaint of this nature is received, we cease all activity on the account in our office and the file is returned to our client If [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] at [redacted] We do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative
Revdex.com Case #: [redacted] Dynamic Recovery Solutions has researched all avenues of verbal communication in all of our databases, and we were not able to locate any calls relating to any of the telephone numbers in their profileDynamic Recovery Solutions did attach the original media per the consumer's request from our clientIt appears we have not made any contact with the consumer with the information on filePlease have the consumer forward any additional information, so that we can properly address their concerns If the consumer has any further questions or concerns, we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Good afternoon [redacted] ***, We sincerely apologize that you have not received a satisfactory closure to your concernHowever, Dynamic Recovery Solutions, LLC (DRS) is a third-party debt collection agency that is contracted and collects on past due accounts for our clientsIn the collections industry our client may contract their unpaid accounts for collection several times to several different businesses over the years, and eventually sell the debtWe have an obligation to first you the consumer, and secondly, our clientYou were not intentionally given any information regarding documentation being sent upon your requestUnfortunately, we do not keep the media in house, and have to request such media from our client, and that process can take up to 2-weeks if media is availableIf the media is not available from our client you should receive that information in writingFurther, the account has been “CLOSED.” In addition, the complaint and information has been forwarded to the owner of the alleged debtDynamic Recovery Solutions, LLC will make no further attempt to contact you over this matterIt is our sincere desire that this response will satisfy your concernThanking you in advance [redacted] Compliance Auditor
Good afternoon [redacted] ID [redacted] , We have researched your complaint of being contacted several times, and unfortunately, we are unable to locate any phone records of contacting you or anyone elseIf we can be of further assistance, please advise immediatelyThanking you in advance[redacted] *** Compliance Auditor [redacted]
March 14, [redacted] Dispute Resolution Director Revdex.com of Upstate S.C North Church Street Greenville, SC 29601- RE: [redacted] Dear [redacted] Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years Due to several business exchanges, it is possible that a mistake could have been made Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status We have flagged the account accordingly It has been closed in our office and returned to our client There will be no further collection activity from DRS regarding this account Sincerely, Compliance Administrator Dynamic Recovery Solutions [redacted] %
[redacted] Consumer Operations Director Revdex.com of the Upstate North Church Street, Suite C Greenville, SC Dear [redacted] , We have read Ms [redacted] ’s complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms [redacted] disputes this debt Per company policy when a complaint of this nature is received we cease all activity on the account in our office We have requested documentation to verify the debt, should it be available we will send it to Ms [redacted] After documentation is sent, there will be no further contact from Dynamic Recovery Solutions In response to Ms [redacted] ’s concern about our legitimacy, Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters If Ms [redacted] has any further questions or concerns, we encourage her to contact our Chief Compliance Officer [redacted] com We do apologize for any inconvenience that Ms [redacted] may have experienced Regards, [redacted] ***
[redacted] Revdex.com of Upstate South Carolina (Greenville, SC) North Church Street, Suite C size="3">Greenville, SC 29601- Dear [redacted] , We have read [redacted] complaint and reviewed the account that has been placed with us by our clientIn her complaint [redacted] stated that she did not know what this account was and was under the impression that the account belonged to someone else After speaking to one of our representatives [redacted] stated that she understood the account listed under her name and wanted to pay the balance onlineDue to receiving a Revdex.com complaint on this account it is in a dispute status; if [redacted] would like to pay this account she will need to contact our Chief Compliance Officer [redacted] at [redacted] In reference to [redacted] complaint we have enter a request via [redacted] to remove the trade line in question If [redacted] has any further questions or concerns we encourage her to contact our office at the above listed email addressWe do apologize for any inconvenience that [redacted] may have experienced Regards, [redacted] Compliance Representative