Phillips Trenching & Well Drilling

I believe PNC has had more then enough time to resolve this matter on their own.  on 10-27-15 I told them I didn't want to proceed and pay more...

money.   I emailed the CEO on 11-1-15 and I also emailed Elizabeth on 11-6-15 to pass it up to her boss.   Today is 11-18-15 I have not heard one word from PNC.  No one called to tell me they wanted to help me or resolve this matter.  Or even said let me check into this and I will get back with you.      Thank you,                  [redacted]
   Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10949102, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Robert Eaton

October 8, 2015PNC Bank, N.A. responded to [redacted] on October 8, 2015, and considers this matter addressed.Thank you,[redacted]PNC Bank

I have reviewed the response made by the business in reference to complaint ID [redacted], and though I am not satisfied with this response, I will accept it and will not pursue further action at this time.
Regards,
[redacted]

September 30, 2016PNC Bank, N.A. responded to [redacted] on September 30, 2016, and considers this matter addressed.Thank you,ACBPNC Bank

11-6-2015
PNC contacted the customer directly to resolve the complaint. 
Thank you,
Julie L[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
I have returned their calls multiple times and the gentlemen that calls is never available. I leave messages telling him my work hours and he still calls during work hours. Once he called just before 5pm and left a message and I called him back at 5:10 and he was not available. So far it's been a game of phone tag. He called me today actually and hasn't returned my call yet.

PNC Bank, N.A. responded to Ms. [redacted] in writing on November 3, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I don't understand what PNC is saying here. My wife got a very brief phone call weeks ago and they said they were going to look into the matter further. We have not heard anything from PNC since.I have also filed a complaint with The Consumer Financial Protection Bureau because I believe PNC is in violation of the The Homeowners Protection Act of 1998. I reject what ever PNC is saying because nothing has changed and we have not heard from them.
Regards,
[redacted] Consumer Financial Protection BureauConsumer Financial Protection BureauConsumer Financial Protection Bureau

1/5/17Dear Ms. [redacted]PNC Bank, N.A. responded to [redacted] on January 5, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations.

May 29, 2015Dear Ms. [redacted]Please accept this as an acknowledgement of receipt of the above-referenced inquiry.  PNC Bank has referred it to its affiliated broker-dealer PNC Investments, LLC for review and resolution directly with the customer.Thank you for bringing this matter to our...

attention.Sincerely,[redacted]Executive Client Relations Officer

April 5, 2017PNC Bank, N.A. responded to [redacted] on April 5, 2017, and considers this matter addressed.Thank you,ACB

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Since I have tried returning calls numerous times it would be best to make an appointment to talk.  PNC can request what else is needed by email. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.The response was just "PNC Bank, N.A. responded to Mr. [redacted] on August 28, 2015, and considers this matter addressed." How is saying they responded a response when I have received no response but the caption above.So certainly I am not satisfied. I also think it is very poor service to have not made any response in over a month.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  The representative agreed to reverse all...

fees related to the issue on my Growth and Savings account related to a "cash" deposit and "cash" transfer that was held that caused excessive fees.  In addition to reversing the fee for service charge for the teller assisted deposit, with coins.  After the reversal I should I have a positive balance in my account.  Which is they way it was before the fees.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.
[redacted]PNC bank said that today 8/9/16  they contacted me ?I have NOT been contacted by PNC bank either by phone or email  I have also checked my junk email folder as wellI have not spoke to or been emailed by PNC bank- they are  not telling the truth..

PNC Bank, N.A. responded to [redacted] on August 2, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below
I would like it noted on their reviews on your website that this dispute was not resolved to customer satisfaction.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

May 11, 2016Dear Ms. [redacted],PNC Bank, N.A. responded to Ms. [redacted] on May 11, 2016, and considers this matter addressed. Sincerely,Lisa M[redacted]Executive Client Relations

To Whom It May Concern:  PNC Bank, N.A. responded to [redacted] on April 4, 2017, and considers this matter resolved.  [redacted]