Phillips Trenching & Well Drilling

September 30, 2016PNC Bank, N.A. responded to [redacted] on September 30, 2016, and considers this matter addressed.Thank you,ACBPNC Bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to Mr. [redacted] on December 19, 2017, and considers this matter addressed.

The reason I reject is because PNC has done nothing for me.  They withdrew $379.00 from my account when I in fact at this time have a dispute with AT&T because AT&T cut my phone services off when I paid my bill.  After I paid my telephone bill, AT&T cut me off.  Therefore, I put a dispute in to PNC Bank.  PNC send me the paper work.  I submitted the dispute paper, however, PNC said they did not receive the form, therefore, I submitted another form and followed up with PNC to make sure they received the form.  I contacted them on December 6, 2018, I believe and was advised by their CSR that the form was received and I thought the case was closed.  I was SHOCKED when, I checked my balance and noticed that $379.00 was deducted from my account and further SHOCKED when I found out that PNC when back into my account with out my knowledge and reversed their decision.  Further, I don't owe AT&T that much because, I did pay them 140.00.  Therefore, I am now out of $140.00 and PNC over paid them.   The only way, I will be satisfied with PNC is, they give me my $379.00 back, which they had no business reversing the decision because, I signed the dispute form and they received the form.  They screwed up my whole account, and I have not been able to pay my bankruptcy stipulation which is the money PNC deducted. I am not satisfied with PNC Bank and can't believe they withdrew money from my account and never made me aware.  I am planning on ending my relationship with PNC very soon.  I don't need a bank like this. I rate this bank -5.  They are thieves.  I will not be with this bank much longer.  Moving my account to a credit union which will be better for me anyway. Revdex.com, I appreciate your help with this matter.  Sincerely,  [redacted]   Sincerely,  [redacted]

11-6-2015
PNC contacted the customer directly to resolve the complaint. 
Thank you,
Julie L[redacted]

July 14, 2016PNC Bank, N.A. responded to [redacted] on July 13 and 14, 2016, and considers this matter addressed.Thank you,ACB

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The gentleman who...

handled my complaint, Mr. B[redacted], was phenomenal. I very much appreciate his handling of my complaint and the manner in which the headquarters at PNC quickly responded to my concerns.   
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on May 9, 2016 and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on March 8, 2017, and considers this matter addressed.

On Fri, Apr 29, 2016 at 4:12 PM, <[redacted]> wrote:Dear Ms. [redacted], PNC Bank, N.A. responded to Ms. [redacted] on April 29, 2016, and considers this matter addressed. Sincerely, Lisa M[redacted] Client Relations Manager Executive Client Relations

May 11, 2016Dear Ms. [redacted],PNC Bank, N.A. responded to Ms. [redacted] on May 11, 2016, and considers this matter addressed. Sincerely,Lisa M[redacted]Executive Client Relations

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  The representative agreed to reverse all...

fees related to the issue on my Growth and Savings account related to a "cash" deposit and "cash" transfer that was held that caused excessive fees.  In addition to reversing the fee for service charge for the teller assisted deposit, with coins.  After the reversal I should I have a positive balance in my account.  Which is they way it was before the fees.
Regards,
[redacted]

Tell us why here...  PNC responded directly to [redacted] on June 9, 2015.  PNC considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on July 17, 2017, and considers this matter addressed.

June 12, 2017PNC Bank, N.A. responded to [redacted] on May 31, 2017, and considers this matter addressed.Thank you.AC*

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.
[redacted]PNC bank said that today 8/9/16  they contacted me ?I have NOT been contacted by PNC bank either by phone or email  I have also checked my junk email folder as wellI have not spoke to or been emailed by PNC bank- they are  not telling the truth..

April 5, 2017PNC Bank, N.A. responded to [redacted] on April 5, 2017, and considers this matter addressed.Thank you,ACB

I believe PNC has had more then enough time to resolve this matter on their own.  on 10-27-15 I told them I didn't want to proceed and pay more...

money.   I emailed the CEO on 11-1-15 and I also emailed Elizabeth on 11-6-15 to pass it up to her boss.   Today is 11-18-15 I have not heard one word from PNC.  No one called to tell me they wanted to help me or resolve this matter.  Or even said let me check into this and I will get back with you.      Thank you,                  [redacted]
   Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10949102, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Robert Eaton

May 29, 2015Dear Ms. [redacted]Please accept this as an acknowledgement of receipt of the above-referenced inquiry.  PNC Bank has referred it to its affiliated broker-dealer PNC Investments, LLC for review and resolution directly with the customer.Thank you for bringing this matter to our...

attention.Sincerely,[redacted]Executive Client Relations Officer