Phillips Trenching & Well Drilling

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Since I have tried returning calls numerous times it would be best to make an appointment to talk.  PNC can request what else is needed by email. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.The response was just "PNC Bank, N.A. responded to Mr. [redacted] on August 28, 2015, and considers this matter addressed." How is saying they responded a response when I have received no response but the caption above.So certainly I am not satisfied. I also think it is very poor service to have not made any response in over a month.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I don't understand what PNC is saying here. My wife got a very brief phone call weeks ago and they said they were going to look into the matter further. We have not heard anything from PNC since.I have also filed a complaint with The Consumer Financial Protection Bureau because I believe PNC is in violation of the The Homeowners Protection Act of 1998. I reject what ever PNC is saying because nothing has changed and we have not heard from them.
Regards,
[redacted] Consumer Financial Protection BureauConsumer Financial Protection BureauConsumer Financial Protection Bureau

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
I have returned their calls multiple times and the gentlemen that calls is never available. I leave messages telling him my work hours and he still calls during work hours. Once he called just before 5pm and left a message and I called him back at 5:10 and he was not available. So far it's been a game of phone tag. He called me today actually and hasn't returned my call yet.

On Tue, Oct 4, 2016 at 3:01 PM, [redacted]> wrote:Hi [redacted], Can you please update this case to reflect our response as follows: PNC Bank, N.A. responded to Mr. [redacted] on October 4, 2016, and considers this matter addressed. Thank...

you,Ann Ann [redacted]Assistant Vice President Client Relations ManagerExecutive Client Relations

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
 Regards,
[redacted]Spoke a couple of times with PNC rep.  Eric B[redacted] and was told that they would mail a check for the amount in question to us. It has been about two weeks and check has not arrived. Gigi

February 22, 2018[redacted]RE: Revdex.com - Case Number [redacted]Dear Mr. [redacted]:This is in response to your complaint filed on January 8, 2018, with the Revdex.com regarding your PNC Bank, National Association (“PNC”), Standard Checking Account ending in XXXX (the “Account”). Thank you for taking the time to speak with me on January 12, 2018. I appreciate the opportunity to address your concerns.In your complaint, you stated that you recently requested to open a bank account at Police and Fire Federal Credit Union but your application was declined. You advised that you were told by Police and Fire Federal Credit Union that you owed PNC approximately $XX.XX. You indicated that you paid PNC in full and have requested a statement from PNC that there is no balance due on your Account.Our records indicate that your Account was closed on January 15, 2016, with a balance owed in the amount of $XXX.XX. On January 19, 2016, our records show that you visited the Meetinghouse Square Branch located at 300 East Greentree Road, Marlton, NJ 08053 and made a final payment to your Account in the amount of $XXX.XX which satisfied the balance on the Account. As discussed during our conversation on January 12, 2018, your Account is paid in full with no remaining balance due.Thank you for allowing me to clarify PNC's position in this matter. If you have any further questions regarding this issue, please feel free to contact me directly at XXX-XXX-XXXX, extension XXX-XXX-XXXX. I am available Monday through Friday from 8:00 am to 5:00 pm, Eastern Standard Time.Sincerely,XXXXXXXX XXXXXPNC Executive Client RelationsRE: PNC Reference Number XXXXXXXXXXXX

PNC Bank, N.A. responded to [redacted] in writing on December 5, 2017, and considers this matter addressed.

November 21, 2016Good Afternoon: PNC Bank, N.A. responded to [redacted] on November 21, 2016, and considers this matter addressed.Thank You,JL

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
Regards,
[redacted] will never bank with them again!

PNC Bank, N.A. responded to [redacted] on December 22, 2017 via phone and considers this matter addressed.

PNC Bank, N.A. responded to Mr. [redacted] on March 10, 2016, and considers this matter addressed.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10793333, and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.A PNC Representative attempted to contact me regarding the issues at hand.  I was then hung up on me while answering the call.  I called the representative back immediately and the call went straight to voice mail.  This representative did this three additional times; making this situation even more unbearable.  PNC IS IN THE BUSINESS OF FRAUDULENTLY AND EXCESSIVELY TAKING MONEY THROUGH OVER DRAFT FEES FROM THE CUSTOMERS THAT SUPPORT THE BUSINESS.  PNC HAS NO HUMAN VALUE AND RELIES UPON A COMPUTER GENERATED SYTEM TO HANDLE CUSTOMER SERVICE ISSUES- OFTEN STATING THAT THE ERROR IS NOT A BANKING MISTAKE.  THE PUBLIC SHOULD BE AWARE THAT PNC’S BUSINESS PRACTICES WILL TAKE ADVANTAGE OF THEIR FINANCES AND THAT THEY SHOULD DO BUSINESS ELSE WHERE- AS TO AVOID COSTLY SITUATIONS OF FRAUD.Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.
I would like a written response with details to ensure transparency. Simply indicating that you have responded is not a response.
Regards,
[redacted]

July 20, 2015PNC Bank, N.A.  responded to [redacted] on July 16, 2015, and considers this matter addressed.Thank you,[redacted]PNC Bank

PNC responded directly to Ms. [redacted] [redacted] on December 21, 2015, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
PNC claims that they cannot substantiate my claim that the credit cards were to remain open. Please find attached email correspondence with the PNC personal banker. Additionally, the loan application which PNC states supports debt consolidation and substantiates closing the credit cards provides no mention of closure within. This was not a term that was discussed AT ANY POINT (application, acceptance, signing, within documentation) when I obtained the loan and I do not accept PNC's response.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

JME 3-24-16 PNC Bank, N.A. responded to [redacted] on March 24, 2016, and considers this matter addressed