Phillips Trenching & Well Drilling

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not  satisfactory to me.  In fact I am now going to seek a lawyer because PNC took corporate money from my job for no reason threw my account and I withdrew the 650...

that was left, when their was a 800 dollar corporate deposit. PNC is going to cost me my job and if that happens I will file suit to the highest it can be filed.
Regards,
[redacted]

PNC Bank, N.A. responded to Ms. [redacted] on March 29, 2017 and considers this matter addressed. Thank you

PNC Bank, N.A. responded to [redacted] on September 30, 2016 and considers this matter addressed Andrea M[redacted] Executive Client Relations

March 5, 2018[redacted]Re: Revdex.com Complaint (“Revdex.com”) Case [redacted]Dear Ms. [redacted]:This is in response to your complaint filed on December 4, 2017, with the Revdex.com of Western Pennsylvania regarding your PNC Bank, National Association (“PNC”), Core credit card account ending in #xxx (“Account”). I was unsuccessful in reaching you, but I appreciate the opportunity to address your concerns.According to your complaint and our records, on March 12, 2016, you visited the PNC Winchester branch located at 846 Bypass Road, Winchester, KY 40391 (“Branch”). During your visit, you stated that the Branch representative told you the Account was interest free. This visit resulted in an application for a credit card for which you were approved, but you state you later discovered you were assessed interest starting in July 2017. You requested that PNC refund the interest assessed to your Account.PNC takes very seriously its commitment to conduct business in a professional manner. Upon receipt of the complaint, PNC reviewed this matter and determined that the Branch followed proper procedures while presenting the credit card to you. We found no evidence to substantiate your claim that you were told the Account would be interest free for the life of the Account. Interest rate information is provided to you in PNC Bank Interest Rate and Fee Disclosures that were included with your credit card when the Account was opened. Additionally, the ending date of the promotion is shown on your monthly Account statements. A copy of the disclosure is enclosed for your reference. As no bank error occurred, PNC respectfully declines your request to have the interest refunded on your Account.I appreciate the opportunity to clarify PNC's position in this matter. If you have any questions or additional concerns, please call me directly at XXX-XXX-XXXX. I am available Monday through Friday from 8:00 AM to 4:45 PM, Eastern Time.Sincerely,Executive Client RelationsPNC Reference Number [redacted]

PNC Bank, N.A. responded to [redacted] on February 25, 2016, and considers this matter
addressed

PNC Bank, N.A. responded to [redacted] on March 7, 2018 via phone and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

PNC Bank, N.A. responded to Ms [redacted] and considers this matter addressed

March 7, 2017PNC Bank, N.A. responded to [redacted] on March 7, 2017, and considers this matter addressed.Thank you,ACB

.PNC spoke with [redacted] on July 9, 2015 and considers this matter addressed.

PNC directed us to have stop payment issued for our missing paychecks (the ones their ATM took). Our employer issued stop payments and was charged $62 for doing so. Per PNCs letter any stop payment fees would be reimbursed. This is what we are waiting on. Please reference letter from PNC and employers copy of stop payment fees that were previously attached.

PNC Bank, N.A. responded to [redacted] on February 1, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] on July 22, 2015, and considers this matter addressed.

Don't know what you guys did but PNC sent the document over-night and I received it this afternoon.Thanks so much for your help.If history is a lesson, I'll probably talk to you next year.[redacted]

PNC Bank, N.A. responded to [redacted] on June 5, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for stepping up...

for your customers. Hopefully this was an isolated incident & I look forward to continuing our business.   
Regards,
[redacted]

On Mon, Sep 19, 2016 at 1:14 PM, [redacted]> wrote:Dear Ms. [redacted], PNC Bank, N.A. responded to Ms. [redacted] on September 19, 2016, and considers this matter addressed. Sincerely, Lisa M[redacted]Client Relations ManagerExecutive Client...

Relations PNC Bank

PNC Bank sent a written response to this customer today. We consider this matter resolved.Thank you,

On Mon, Mar 28, 2016 at 7:34 AM, <[redacted]> wrote:This complaint was closed as unanswered.  We responded to the customer on  3-24-2016.  Please update our records to show that PNC responded to the customer. Deborah S[redacted]Executive Client Relations...

 Quality AnalystPNC Bank500 Smithfield StreetPittsburgh, PA 15222

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.A PNC representative contacted me yesterday at 6/13/2017 in reference to the complaint I submitted. I want you all to know I feel their judgement is very bias and protecting of the representative who failed to advise me properly with information about [redacted] money. I clearly explained to the first representative the reason why I was calling and should I use [redacted]Money? Furthermore, I asked the representative would I be able to dispute the transaction if anything were to happen. She replied you can cancel a [redacted]money transaction anytime and provided me instructions to get their information and not provide my own. The PNC claims representative who I spoke to on 6/13/2017 was stating PNC completed the transaction correctly. He also stated the representative will go through further training to prevent future complications with customers. When I called in that day  the automative system takes you specifically to a professional in the selected department to help you. I selected [redacted]money meaning any professional who answers the phone should be very knowledgeable about it. If the young lady did not advise me  to complete the transaction and assured me that if  anything happens I can file a dispute. I would have never did the transfer. Now that a complaint was filed with the Revdex.com PNC is now provided me information I asked initially with the first rep. They are providing all new and specifications  in reference to [redacted]money that should've be stated on my first  call.  For example the young lady stating "I can cancel a [redacted]money transaction anytime". The new representatives are stating you can cancel a [redacted]money transaction just not when it's completed. I would like a non bias party to view the calls  to better assist with my case please. The argument is not did PNC complete the transaction correctly. As a customer I was misadvised by a representative to complete a [redacted]money transaction with the certainty that if anything were to go wrong I could file a dispute or cancel the transaction  similar to how I would with using the money system PayPal. Regards,[redacted]