Phillips Trenching & Well Drilling

Good Afternoon,PNC Bank, N.A. responded to [redacted] on March 20, 2017 and considers this matter addressedExecutive Client Relations

On Wed, Oct 26, 2016 at 2:53 PM, [redacted]> wrote: Hello [redacted],   PNC Bank, N.A. responded to [redacted] on October 26, 2016, and considers this matter addressed. Thanks and enjoy your day.

PNC Bank, N.A. responded to ([redacted]) on (10-26-15), and considers this matter addressed

Tell us why here...PNC responded directly to [redacted] on September 10, 2015.  PNC believes it acted appropriately and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on September 30, 2015, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on December 13, 2016, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] in writing on June 8, 2017, and considers this matter addressed. Thank you,Ann

March 10, 2017PNC Bank, N.A. responded to [redacted] on March 10, 2017, and considers this matter addressed.Thank you,ACB

PNC Bank, N.A. responded to Mr. [redacted] on June 29, 2016, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on November 25, 2016, and considers this matter addressed

June 26, 2017[redacted]Re: Revdex.com (“Revdex.com”) Case Number [redacted] Dear Mr. [redacted]:This is in response to your complaint filed on June 7, 2017, with the Revdex.com of Western Pennsylvania regarding your PNC Bank, National Association ("PNC”), CashBuilder credit card account ending in [redacted](“Account"), I appreciate the opportunity to address your concerns.According to your complaint, you stated that you were forced to close your Account because the person you worked with would not remove a late fee from your Account.On April 24, 2017 your monthly statement was issued indicating a required minimum payment in the amount of $25.00 was due on May 20, 2017. PNC received a payment in the amount of $787.40 on May 21, 2017. Since the payment was not received on May 20, 2017 your Account was assessed a late fee in the amount of $25.00 and an interest charge of $13.38 when your Account cycled on May 25, 2017.On June 5, 2017 PNC received a call from you requesting that the late fee and interest charge be removed from your Account. The representative that you spoke with, as a courtesy, removed the $13.38 interest charge. At that time you chose to close your Account. The representative disclosed that the closing process cannot be reversed. You agreed at that time to close your Account.During our conversation on June 7, 2017, as a courtesy, PNC credited your Account for the $25.00 late fee. PNC respectively declines your request to reopen your Account or change what PNC rep[redacted]ed to the credit bureaus to which we report.Thank you for allowing me to clarify our position in this matter. If you have any questions or additional concerns, please call me toll free at [redacted]. My extension is [redacted] which is also my direct telephone, and I am available Monday through Friday from 8:00 AM to 4:45 PM, Eastern Time.Sincerely,Executive Client Relations, [redacted] PNC Reference Number*

PNC Bank, N.A. responded to [redacted] on January 5, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

May 6, 2015Dear Ms. [redacted]On May 6, 2015, PNC spoke with the customer and accommodated her request, as a courtesy.  PNC considers this matter resolved.Sincerely,[redacted]OfficerExecutive Client Relations

PNC Bank, N.A. responded to Mr. [redacted] on 3-1-2016, and considers this matter
addressed

PNC Bank, N.A. responded to [redacted] on November 15, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on July 5, 2017, and considers this matter addressed.

Good Afternoon PNC Bank, N.A. responded to [redacted] on March 6, 2016 and considers this matter addressed. Thanks Lauren R[redacted]

PNC Bank, N.A. responded to [redacted] *n September 27, 2016, and considers this matter addressed.

8/11/17Dear Ms. [redacted]: PNC Bank, N.A. responded to [redacted] on August 11, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations.