Phillips Trenching & Well Drilling

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.
The bank offers no solution to the issue. 
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on May 11, 2017 and considers this matter resolved.

March 2,2016PNC Bank, N.A. responded to Mr. [redacted] on March 1, 2016, and considers this matter addressed.Thank You,[redacted]

On Thu, Dec 15, 2016 at 5:02 PM, [redacted]> wrote:Hello [redacted] wanted to let you know the issue for this customer has been resolved. Thank you and enjoy your evening. Cheryl J[redacted]Assistant Vice PresidentExecutive Client RelationsPNC Bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

March 9, 2016PNC Bank, N.A. responded to [redacted] on March 3 & 9, 2016, and considers this matter addressed.Thank you,ACBPNC Bank

PNC Bank, N.A. responded to [redacted] on September 14, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] in writing on June 8, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] [redacted] on  12-11-15, and considers this matter addressed

PNC Bank, N.A.  responded to [redacted] on February 12, 2018 and considers this matter addressed.

I am reaching out to let you know that I resolved the above Revdex.com for non-customer Terry [redacted] today and the issue can be closed. Thank you, Joseph L[redacted]Bank Officer

PNC Bank, N.A. responded to [redacted] on March 18, 2016,, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. PNC's claim that...

they have addressed this matter with me is absurd. A member of their executive client relations team was assigned to help me and even after having that done they failed to overnight my replacement card to me. This required my mother to go out of her way to have to ship it to me - a matter that could have been avoided all together f one of their original customer service representatives hadn't mistakenly changed my billing address. Then PNC proceeded to send serval more cards to my mother's address - as if they wanted to further inconvenience her and increase the likelihood that my information could once again be stolen. Their "addressing" the matter with me required almost daily phone calls to the assigned member of the executive client relations team and yet it was still handled poorly. And PNC has yet to give me an update on my dispute. They haven't addressed a single thing. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They absolutely didn't respond. I didn't hear a word. I don't know what else to say.
Regards,
[redacted]

n Thu, May 5, 2016 at 4:30 PM, <[redacted]> wrote:PNC Bank, N.A. responded to [redacted] on May 5, 2016, and considers this matter addressedJeanette [redacted] Bank Officer Executive Client Relations

PNC Bank N.A. responded to [redacted] on September 7, 2016 and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10987765, and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
I received a letter in the mail on December 15, 2015 stating that they are looking into it and will contact me on January 7th.  I would like to wait until after January 7th to close this.  Please let me know if this is possible.  I can send a scan of the letter if you would like.
Regards,
[redacted]

To Whom It May Concern,PNC Bank, N.A. spoke with Ms. [redacted] on June 23, 2015 and, as no new information has been provided, our response remains unchanged and we consider the matter to be addressed.  Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely, [redacted]Executive Client RelationsPNC Bank

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have no idea who [redacted]. is so I don't know how this pertains to my complaint.I received an email from someone named Adela M[redacted] today, but it does not address any concerns.  She says she is reviewing the case.  This is not a resolution.
Regards,
[redacted]