Phillips Trenching & Well Drilling

PNC Bank, N.A. responded to [redacted] on October 2, 2017 and considers this matter addressed.

PNC Bank, N.A.
responded to Mr. [redacted] on December 14, 2015 and considers this matter addressed. -- DMB 12/16/15

February 21, 2018[redacted] [redacted]RE: Revdex.com Case Number [redacted]Dear Mr. [redacted]:This is in response to your complaint filed on November 20, 2017, with the Revdex.com regarding the Spend account ending in xxxx (the “Account”) which is part of your PNC Bank, National Association (“PNC”), Virtual Wallet with Performance Spend. I attempted to contact you by telephone on November 21, 2017, but was unsuccessful in reaching you. I appreciate the opportunity to address your concerns.In your complaint, you expressed concern about an ATM deposit issue, the subsequent transaction dispute process, and being charged overdraft fees after not being provided provisional credit during the transaction dispute process. PNC denies that any wrongdoing occurred.As an initial matter, provisional credit is not always provided when a customer files a dispute. On September 9, 2017, when you filed a dispute in relation to a $xxx.xx transaction, as a courtesy, you were provided immediate provisional credit.On November 18, 2017, PNC received a dispute from you alleging an error related to an ATM cash deposit in the amount of $xx.xx that did not post to your Account on November 18, 2017. Upon receipt of this dispute, PNC began a review into the disputed transaction but not provide you with immediate provisional credit.PNC reviewed this matter and determined that the ATM dispute review process and subsequent final credit of funds were completed properly. On November 21, 2017, as a result of our review, PNC determined that an error did occur with the ATM in question and final credit in the amount of $xx.xx was issued to your Account and written notification of this was mailed to your address of record. In addition, my review of your Account determined that no fees were assessed to your Account related to this transaction.On behalf of PNC, I apologize for any inconvenience you may have experienced. If you have any further questions regarding this issue, please feel free to contact me directly at xxx-xxx-xxxx, extension xxx-xxx-xxxx. I am available Monday through Friday from 8:00am to 5:00 pm, Eastern Standard Time.Sincerely,XXXXXXXX XXXXXPNC Executive Client RelationsRE: PNC Reference Number XXXXXXXXXXXX

6/13/17Dear Ms. [redacted]: PNC Bank, N.A. responded to [redacted] on June 13, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations.

July 1, 2016- PNC Bank, N.A. has responded to [redacted] on July 1, 2016 and considers this matter addressed.  Thank you, MJ

On Thu, Jan 19, 2017 at 1:43 PM, [redacted] [redacted] wrote:H[redacted] The response for Jane Milbee (signed authorization on file)  was verbal.  She filed disputes for merchandise quality but based on the information available to PNC, the disputes were denied.

PNC Bank, N.A. (“PNC”) responded to [redacted] on January 30, 2018 via US mail.  Please allow 7-10 business days to receive the response.  PNC considers this matter to be addressed.

PNC Bank, N.A. responded to [redacted] on June 7, 2016, via email, and considers this matter addressed

Good Afternoon, PNC Bank, N.A. responded to Ms. [redacted] on January 19, 2016 and considers this matter addressed ThanksLauren R[redacted]Executive Client Relations

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Good AfternoonPNC Bank, N.A. responded to Mr. [redacted] on March 14, 2017 and considers this matter addressed.Lauren R[redacted]Executive Client Relations

May 13, 2016PNC Bank, National Association ("PNC") responded to Mr. [redacted] regarding his demand for confirmation that he has opted out of the Arbitration Provision for his PNC account. PNC...

informed Mr. [redacted] that his request has been received, and fulfilled, and his account has been opted out of the Arbitration Provision as of February 8, 2016. A copy of PNC's correspondence to Mr. [redacted] dated April 21, 2016, has been mailed to Mr. [redacted] for his records. Thank You,Rebecca K[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will be satisfactory to me as soon as I receive a transcript of my loan. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted] I thank you very...

much for the quick response and much appreciate the result of our conversation!  This matter is fully settled and I'm happy!

On Thu, Sep 15, 2016 at 10:40 AM, [redacted]> wrote:Good Morning [redacted]  PNC Bank, N.A. responded [redacted] on September 15, 2016, and considers this matter addressed. Thank you.   Eric B[redacted]Executive Client...

Relations, Officer

PNC Bank, N.A. responded to Ms. [redacted] on February 5, 2016, and considers this matter
addressed

June 1, 2015This customer's issue has been resolved to his satisfaction.Kind regards,[redacted]

March 9, 2016PNC Bank, N.A. responded to [redacted] on March 9, 2016, and considers this matter addressed.Thank you,ACBPNC Bank

December 14, 2015- PNC Bank, N.A. responded to [redacted] on December 14, 2015 and considers this matter addressed.  Thank you, Meghan J[redacted]

PNC Bank, N.A. responded to [redacted] on July 28, 2017, and considers this matter addressed.