Phillips Trenching & Well Drilling

PNC Bank, N.A. responded to [redacted] on May 24, 2017, and considers this matter addressed- JDT. Thank you.

Revdex.com:I am still waiting for this situation to clear up. The rep said it might take weeks.
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

On Wed, Oct 26, 2016 at 2:11 PM, [redacted]> wrote:This complaint has been resolved. Thank you so much for your time. Sincerely,[redacted]Email:   [redacted]Mobile: ###-###-####

August 4, 2016 PNC Bank, N.A. responded to [redacted] on July 15, 21 August 2 and 4, 2016, and considers this matter addressed. Thank you,ACBPNC Bank

On Fri, Nov 18, 2016 at 8:43 AM, [redacted]> wrote:Hi [redacted], PNC Bank, N.A. has responded to [redacted]n writing on November 17, 2016 and considers this matter addressed.  Thank you,  [redacted]
    Meghan...

JonesExecutive Client Relations, AVP

PNC Bank, N.A. responded to [redacted] on May 5, 2017 and considers this matter resolved.

PNC Bank, N.A. responded to [redacted] on March 2, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on January 12, 2017 , and considers this matter addressed.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not spoken with anyone from PNC.  I returned Mr. [redacted] phone call but have not spoken to him directly regarding this matter.  I don't know why they would consider this issue closed. 
Regards,
[redacted]

April 13, 2017PNC Bank, N.A. responded to [redacted] on April 13, 2017, and considers this matter addressed.Thank you,ACB

PNC Bank, N.A. responded to [redacted] on December 11, 2017, and considers this matter addressed.

9/29/17 Dear Ms. [redacted]:PNC Bank, N.A. responded to [redacted] on September 29, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Realtions

PNC Bank, N.A. responded to Ms. [redacted] on January 28, 2016, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Frankly, PNC Bank is not being honest with you.  They sent me a letter dated 10/30/17 in an envelope postmarked 11/3/17.  I have attached a copy of their letter for your review.  They argue that I signed a contract to pay for the car, but they refuse to acknowledge that the contract I signed for the GAP policy states that they will pay for the vehicle as of the date of the incident.  They didn't comply with the request  that was made for the payoff amount due as of the date of the accident because that's not their standard practice.My contention is that both agreements I signed were equally important, as the purpose of the GAP policy was to make sure they were paid off.  The GAP policy paid them exactly what they asked for.  I have copies of this at home.  Had they bothered to ask a question as to why I wanted the payoff as of the date of the accident, instead of assuming their "standard practice" was correct, this would have never happened.  It is their own fault they didn't get more money because they didn't follow the instructions of the GAP policy.I made payments to them after the accident in good faith that my payments would be returned once they received the money from the GAP policy.  Their "standard practice" is flawed and is the cause of this.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on September 14, 2016, and considers this matter addressed

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the...

offer I reviewed appear below.
The fact remains that they have stolen thousands of dollars from me by refusing to stop transactions that would overdraw my account. They refuse to take responsibility, instead giving excuses. They have no business taking this money. If I could stop the direct deposit from going into this account I would. That is going to take a little longer. They have no business stealing my money and I remain furious that they can get away with this. Now the amount I am overdrawn has gone  up to $500 from $400, without me making any transactions with this account. They are liars. I am not going to give up and go away. These people are scam artists and I will get my money back any way I can, that is legal. People need to wake up and stop allowing banks to rip them off. Why is someone at the bank looking into it, they are not going to be impartial. That is not acceptable.

10/30/17Dear Ms. [redacted]:PNC Bank, N.A. responded to [redacted] on October 30, 2017, and considers this matter addressed.  Sincerely, [redacted]Executive Client Relations.

PNC Bank, N.A. responded to Ms. [redacted] on June 22, 2017, and considers this matter addressed.

May 6, 2016PNC Bank, N.A. responded to [redacted] on May 6, 2016, and considers this matter addressed.Thank you,ACB

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Despite the fact that I spoke with 10 customer...

service represantives, and multiple members of the escalation team and it took me filing a complaint with the Revdex.com in order for them to admit their wrong doing. That is disgraceful, but yes thank you for helping me and getting the funds returned.  
Regards,
[redacted]