platinum Roofing

Dear *** ***, Thank you for taking the time to share and allowing me to respond! You are correct, we bill you based on the total amount financed of $30,000. The details of your loan are outlined in your Loan Agreement and Truth in Lending Disclosure Statement that was
presented to you prior to your loan acceptance. You can also view a copy of your Truth in Lending Disclosure Statement on your account dashboard online. Included in your Truth in Lending Disclosure Statement you can see the itemization of the amount financed that clearly discloses the amount of your loan, origination fee and the amount given to you directly. The origination fee is based on the percentage of amount borrowed. The origination fee is fully earned at the time the loan is made and is non-refundable as disclosed on our website. Prior to accepting our loan offer you verified and clicked the checkmarks indicating that you have read The Truth in Lending Disclosure Statement, Loan Agreement, Credit Score Notice, and Verification and Credit Report Notice and provided an electronic signature on the Loan Agreement. Unfortunately, we cannot adjust your loan balance. I would be more than happy to discuss your loan terms with you at your earliest convenience, please feel free to contact me directly using the information I left on your voicemail. Thank you!

It was easy to understand the in and out of the application

thank you for the oppurtunity to borrow moneythe experiance was quick a few questions and I was donethank you again

Everything during the process was very simpleThe only thing I didn't like was that you cannot change the loan amount to a lower amount than previously asked, otherwise it was great!

Dear *** *** Thank you for taking the time to speak to me and allowing me to respond to your concerns! As discussed, Best Egg takes customer satisfaction very seriously and we have had the opportunity to research the customer experience you detailed in your complaint. We
sincerely apologize for the poor customer experience and can assure you that all involved will receive the appropriate feedback as a result. We have submitted an update to the credit bureaus to ensure the negative reporting is removed. Please allow approximately days for this update to reflect on your credit report. Lastly, as discussed we will be contacting you again tomorrow at the time you requested to discuss further. Thank you!

Dear *** ***, Thank you for taking the time to share your concerns and allowing me to respond! We have had the opportunity to research and were unable to locate an application that contained the contact information that was provided in your
complaint details or any outbound call attempts on the phone number you listed on your complaint. I have tried contacting you using the same phone number several times with no success and with no voicemail option. I would be more than happy to research further if needed. Please feel free to contact us or let me know if you have an alternate contact number that I can use to research further and make successful contact with you. I apologize for any inconvenience this has caused. Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe loan was for 30,which was not funded in full
Regards,

Dear *** ***,Thank you for taking the time to speak to me! Based on our discussion, you now have an email copy of your individual loan details and customer service contactinformation as well as a verbal confirmation of both from myself directly. Thank for choosing
Best Egg loans! Please feel free to contact me directly if you have any further questions

process was easyknew what the terms were before accepting the loan

BestEgg made the loan process so easy! We couldn't believe how quickly the loan was approved; and the money was deposited very fast as well!

Dear *** ***, Thank you for taking the time to speak to me and allowing me to respond to your concerns! As discussed, your refund payment was mailed on 3/14/within the day policy. I can assure you that we will be pulling the calls and researching the expedite
process that was communicated to you I apologize for any inconvenience that this has caused. Please feel free to contact me directly with any additional questions or concerns. Thank you!

STOP!!! Read the reviews!!!
I should have checked this site before I called Best EggThe fact that there are more negative reviews than positive reviews was a red flagBut, I was already on the phone and went through with the process to see on which side of the fence I would landWelp, chalk up one more negative review from meThe rep was courteous when she announced I qualified for my $13,loan(Oh, she could not approve me or give me the rate until she had my social security numberI was hesitant, but really, really wanted to defy the oddssilly me.) Take a BIG hintIf you have an existing loan or credit card with 18-29%, you'll probably pay the same or more with Best EggI have a loan with 10.5% and thought I would get something lessThe lowest she offered me was a 22% interest loan No thanksOh and she cannot void or delete my information for daysBuyer bewareDo not divulge your private info considering the loan offer will probably not serve your needs

Dear *** ***, Thank you for taking the time to share your concerns and allowing me to respond! Per your request, you have been added to our “Do Not Solicit” file. You may receive additional solicitations for up to days due to us initiating print at our mail vendor a
month in advance but please rest assured that you will be removed from any future campaigns that have not previously been initiated. The checks to your credit file are a result of prescreening efforts and have no impact to your credit rating. By being added to our “Do Not Solicit” file these checks will cease as well. I apologize for any inconvenience this may have caused. Please feel free to contact me directly with the information on your voicemail if you have any additional questions or concerns. Thank you!

Dear Mr***,Thank you for taking the time to speak to me and allowing me to address your concerns! As discussed during our conversation, the request to no longer be contacted was made on 8/14and was completed that day. I apologize for any confusion there
was based on information provided by the agent at that time. You have been added to our “Do Not Solicit List”. Thank you again for your application! If you have any further questions, please feel free to reach out

BIG waste of time !"YOUR PRE APPROVED FOR UP TO $40,000.00".Fill in the online form for $25,and submit only to be offered $2,with a 24.99% interest rate (that's even higher then my monthly credit card rate)!

Very easy process!

Good, prompt, helpful customer service
Easy no hassle paper work
Interest rate was high for me, but that's due to personal circumstances

Extremely easy process, great track record, fair interest rates

Received a pre-approved offer for 4.99% up to $40K loan (different payment terms)
Called Best Egg who ran a soft credit pull
Was quoted three different loan / APR combinations The lowest APR was
Why I am qualified for the offer I was pre-approved for
My FICO score is
My salary is in the top 1%
My debt to income and debt to value ratios are considered very good
Bottom Line Concern:
- If I don't qualify for the loan, who would?
- I think this is a bate-and-switch scam that should be stopped

I was pleasantly surprised at their process and honesty! They kept their word at every turn The first draft date for payment was handed as requested! I would use them again without a doubt!