platinum Roofing

Great easy process.

Dear [redacted] Thank you for taking the time to speak to me and allowing me to respond to your concerns!  I apologize that we were unable to present you with an offer at this time.  The concept of pre-approval for a Best Egg loan is predicated on information we obtain...

from the credit bureaus and our credit criteria. Once you apply, we make credit decisions based on your credit history and the information provided in the loan application such as income, employment and other key financial ratios.   Please rest assured that your credit rating has not been impacted as a result of your application as we only facilitated a “soft pull”.  Based on our research, your application was declined due to the following reason:  The income is insufficient to manage the current non-mortgage debts.  As discussed, we do not have a minimum FICO requirement of 800+ to obtain a personal loan with Best Egg.  I apologize for any inconvenience this has caused.  Please free to reach out to us with any additional questions or concerns.  Thank you!

Mrs. [redacted],Thank you for sharing your concern and giving me an opportunity to respond.  Our underwriting process does not take into account the sex of the applicant.  Each credit decision is based on the information provided in the application and a review of the applicant's credit...

history.  At Best Egg we offer individual personal loans, thus our credit underwriting primarily relies on individual income.  The individual income you listed on your application is $10,100 which is insufficient based on our review and materially lower than the income listed on the subsequent application.  I attempted to reach you via the phone numbers provided on your application, however, they are not valid.  Please reach out with any further questions.Thanks

Very easy to complete the process. Took less than 30 minutes from start to finish.

I was skeptical at first because I had never heard of Best Egg. I did some research and only found positive reviews from many people. My husband and I decided to give it a try since their rates and payments were comparable or better than other well known lenders. The process was fast and easy and we had our money in one or two days after sending them our documentation, which was minimal. The setup automatic monthly payments and the day of the month it would be taken out of our bank account. This made it so much easier than having to worry about late payments. The take the fees out of what you borrow so you have no out-of-pocket expense. We said we would never go to a bank for another loan when we can use Best Egg and have our money in hand before the bank would start the paper process. Very satisfied with the process and rates and payments!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the  response, IF EXECUTED,  would resolve my complaint, but until there is evidence that the y have genuinely changed their marketing policies, I am hesitant to accept the response as anything more than words on paper. I expect no compensation or further action related to me, from the vendor (BestEgg),but hope they improve their marketing policies for the benefit of others, e.g., by stopping the aggressive continued pursuit of a customer after having been advised to cease and desist.Thank you.
 
Regards,

Concise..quick..no hassle experience with this company. Now I can keep my business moving.

Very streamlined, very easy, 1 2 3.

Dear [redacted]-Thank you for reaching out to share your concerns.  I apologize for any inconvenience we may have caused.  It is our policy to immediately remove any customer from future mailings upon request.  I personally removed you from future mailings effective...

immediately.  Please reach out if I can be of any further assistance.Thanks.

The quote for rate was valid (actually lower then the site advertised rate). The process was user friendly and quick. I have used other like products and this is so far the best.

Best Egg has a very quick and easy approval process. I should have used them sooner.

After several mail offers and a Credit Karma recommendation, I decided to look into Best Egg. General feedback was good, so I applied. The whole process was easy and quick, from the time I applied on-line through reviewing the options and actually receiving the funds.

A very comfortable, reliable and professional company to work with..with my first personal loan. I am very satisfied even though my credit score was 750 at the time of applying.

purely bait and switch gimmick

Dear [redacted],Thank you for taking the time to speak to me!  As discussed, you have been added to our “do
not solicit file”, you may continue to receive solicitations for up to 60 days
as a result of our mail being initiated at our print vendor a month in
advance.  I apologize...

for any
inconvenience this may have caused.  If
you do not wish to receive prescreened offers of credit from our company or
other companies, you can call the consumer reporting agencies toll-free at
[redacted] to opt-out.  Please feel
free to contact me directly with any additional questions or concerns.  Thank you!

Very good company

I do not normally write reviews, however, I was very pleased with the process and results in obtaining a Best Egg loan. Everyone was very knowledgeable and professional. All of my questions were answered in timely manner. Christine did an exceptional job in processing my loan request. I would highly recommend Best Egg to others.

Have a loan but cannot get through to customer service after multiple attempts on various days of the week at various times of day.

Dear [redacted], Thank you for taking the time to reach out and allowing me to respond to your concerns!  First, I would like to thank you for applying for a Best Egg loan.  I apologize that we were unable to make you an offer at this time.  The concept of pre-approval for...

a Best Egg loan is predicated on information we obtain from the credit bureaus and our credit criteria. Once you apply, we make credit decisions based on your credit history and the information provided in the loan application such as income, employment and other key financial ratios.   Please rest assured that your credit rating has not been impacted as a result of your application as we only facilitated a “soft pull”.  Per your request, you have been added to our “Do Not Solicit” file. You may receive additional solicitations for up to 60 days due to us initiating mail at our print vendor a month in advance.  I can assure you that you will be removed from any future campaigns that have not already been initiated.  I apologize for any inconvenience this may have caused.  I would be more than happy to discuss your individual application with you at your earliest convenience, please feel free to contact me directly with the information I left on your voicemail.  Thank you!

Dear[redacted],
Thank you for taking the time to share your concerns and allowing me to respond!  I apologize for any miscommunication that you received in regards to your overpayment refund and can assure that we have researched and will provide the appropriate feedback.  I am...

happy to hear you received your refund check and this has now been resolved.  Please feel free to contact me directly with any additional questions or concerns and thank you for leaving a positive review!