Items listed on Poshmark ***were all canceled after account was suspended due to violation of policy in which was not valid or no warning was givenPosh first put account on day notice for items marked as fake but were not items delete and token off but account was active on probabtionOn 10/account was deleted after items were shipped to each customer and funds pendingItems have all been shipped and funds were returned to customerNow I’m out +dollars and all the customers are to receive there items stillI ask that posh refund me for these items they marked as fake which are due to be received of not alreadyI have receipts and boxes for items in which I was never ever told to show/prove items just were taking off AFTER SOLD and SHIPPEDI ask please allow the processing of these items and to return the funds to my account
This company is repulsiveThey RESTRICTED my account twice for NO REASONNow they are saying if it gets restricted again I will be terminated without warning! To make it even worse you cannot get in touch with them by phone and it takes them days to respond by emailFirst, they restricted it due to my not shipping, but I became ill and did not know how to close my items back then I was new on PoshmarkSecond, they suspended it due to I SAID PAYPAL WAS MY PREFERRED PAYMENT METHODThey have PAYPAL on the siteTHAT WAS NOT A VIOLATIONThey shut down my page for hours and I lost a lot of sales for no reasonI should have never had a violation!
Poshmark is withholding $from meA buyer bought my item and then requested to return itThe buyer listed in the report that they have no itememntion to return the product to mePoshmark refuses to pay me for the item, and is relying on this buyer to returnThe item was allegedly damaged in shipping, even though I wrapped it in safe packagingBased on the reported photos, I do not doubt that the buyer damaged the item herselfShe reported in the comment section of the listing that she has no itention of returning the item even though she filed a report requesting a returnPoshmark approved her request anyway, and kept my money knowing the buyer wasn't going to return the itemNow I am out my $and the buyer has kept a limited edition, sold out item that cannot be replacedPoshmark has since deleted the listing with the comments, claiming that the item is unsupported because it was used makeupThis isn't trueThe product was advertised as unused and sent in origina packag
Business claimed I can sell my personal belongings without any issuesAnd one of their buyers destroyed my item sent it back and poshmark tells me it is something I overlooked! I did not overlook a watch where the metal is all twisted and destroyed
Poshmark is such a jokeThere’s so many negative reviews for buyers but sellers have it just as badAnything that’s sold for over $they take a whopping 20% commissionThey have a failed system that allow consumers to report supposed counterfeit items and the moderator would remove listings without actual proofI listed an authenic Louis Vuitton purse that was a birthday gift from my mother that was purchased at the retail store at South Coast PlazaI no longer have the paper insert or booklet and still had the dust bag and retail boxAccording to a fellow person on Poshmark, she said that my bag is a counterfeit and a replica due to looking at the date stamp on my photographMy listing was automatically removed soon afterI’m beyond furious that my authentic bag was deemed to be counterfeit based on someone’s sole opinionThe system is flawed and allows consumers who are not professional luxury item authenicators to falsely report legitimate itemsI sent Poshmark a copy of my receipt to appeal my listing being removed but still haven’t heard back from themI will be taking my business elsewhereIt’s not worth the time and headache to sell on this website
I have been selling on PoshMark for a few weeks nowThere is zero seller protection! One buyer filed a claim as “not described” for a vintage belt that she had me measure and photograph for her multiple timesAs she even remarked in comments “I’m so sad it doesn’t fit” yet she opens a review case for an item not as described...and Poshmark sides with herYet...she resells the belt before shipping it back to me for MORE than she paid using my exact picturesSo my “not as described item” nets her more money and I get a “black mark” warning on my seller statsRidiculous! Today, I get another case in review for a pair of Chanel sunglasses sold to a buyer who must have scratched them on purpose because she had buyer remorse...my listing photos show unblemished lensThere is zero protection from unscrupulous buyers looking for cheap buys who then change their mindsSo discouraging to honest sellers who pack and ship promptly, who then have to put up with this nonsense
I bought and item from this Posh and never received itThe website states to handle this issue go to purchase item and click on pull down box and select item not delivered ITEM NOT DELIVERED is NOT a selection I have emailed the company several times and NO response Contacted the seller, Seller said NOT her problem.and has blocked me from contacting her I have never accepted the delivery because it was NEVER receivedPoshmark is not supposed to release payment to the seller until the buyer ACCEPTS delivery but Posh PAID the seller and I had to DISPUTE it with my credit card companyNEVER AGAIN THIS COMPANY IS NOT REPUTABLE AND SHOULD BE AVOIDED AT ALL COSTI should have checked Revdex.com
*** 25, *** I purchased a black *** bagAn order number along with a confirmation of delivery was emailed but I never received my deliveryI emailed customer service and they stated that there is no record of delivery for my item and if I did not receive *** bag by the 03-08-*** to email them backSecondly I attempted to call them and there us never a customer service representative to speak withThe automated voice messages prompts customers to send emails only
Poshmark Seller,*** *** of *** *** *** cheated me and Poshmark did nothing to rectify the situation - CUSTOMERS BEWARE, if you get item that is not as advertised Poshmark will NOT help youI expressly asked about the color of a pair of boots before ordering as they are a tricky color to photographWhen the boots came, they were not the color advertised nor the color the seller said they were and neither the seller or the Poshmark site would do ANYTHING to make the situation rightI was told they were more green than turquoiseAs per Poshmark's request I sent a photo of the turquoise boots next to a garment that is actually greenWe e mailed back and forth numerous times, I jumped through their hoops, including a request to photo the boots IN DIFFERENT LIGHTING but no satisfactory responseI got notification these were delivered but did not see them on my porch until several days laterPoshmark claimed I waited too long to notify them but I told them of the problem t
I asked Poshmark to contact a seller about the authenticity of my recently ordered Tiffany earrings, because they look fake Earrings came to me as “Tiffany and co.” but listed on Poshmark site without the quote marksThey refused to contact the seller to verify authenticity I do not recommend a company that has this type of business practice
This company is like *** where you can put your merchandise that you've bought yourself and either used or have not used up for sale and other members purchase it at a discountI've been a member of Poshmark and sold my items since ***I put up an authentic *** belt I purchased last year that I wore a handful of times but didn't find use forA new member that joined poshmark in January of this year with a brand new profile decided to purchase my beltI advertised it had no scratches and posted pictures which was true, like I stated I wore it less than timesThe member disputed the purchase saying she received it and it was scratchedThat was unusual because I remember packing it up to ship to her and looking at it one last time and it was in perfect conditionThe belt was sent back to me, the buckle was tarnished there were scratches all over the belt which I have pictures to proveI've been in contact with Poshmark and they refuse to open up another investigation and get
Refund processing time is dependent on the user's banking institutionWe see that on April 11th, the user wrote in to our Support team and confirmed receiving their refund.
Due to this, we consider the case resolved
I sold a pair of shoes on poshmark's websiteAfter they were shipped, poshmark notified me that the buyer filed a complaint that the item was counterfeitI then defended that allegation as the item was authenticdays later poshmark notified me that the return was being approved on e basis of undisclosed wear on the inside of the shoeI contacted poshmark since these issues did not match and I was never given an opportunity to defend myselfNo one at poshmark ever repliedweeks later I sent another inquiry and someone finally answered back days laterback and forth emails later I was finally told that the buyer must have clicked the wrong button but they approved the return anywayPoshmark never addressed my concern about me not be offered an opportunity to defend my case and they never apologized for my treatmentI was sent an email saying they felt the case was closed with no compensation for their mistake and poor customer service
A few weeks ago I ordered a pair of shorts from a seller on PoshmarkWhen I received the shorts, they did not arrive as described by the seller so I filed a claim with Poshmark asking for a refund if I return the item which Poshmark approvedPoshmark sent me the USPS prepaid shipping label and I sent the item backAfter a few days, the seller told me she did not receive the return and after contacting USPS (and finding that there were no updates with my tracking number) it was determined that the item likely got lost in transitI contacted Poshmark support which is only available via email (posh does not have phone service) and the day after they responded back and asked me for some follow up questions which I responded toIt has been roughly weeks and I since have not received a response from poshmarkI sent new emails and have received no response from poshmark supportI have definitely been scammed by this company as money was taken out of my account when an item is not e
Poshmark abruptly disabled my account where I have listingsThey sent be these rude email with no explanation Hello Ashley, Your privileges on Poshmark have been restricted for the following reason: • Other You currently aren't able to interact with others, make purchases, or create/edit your listingsAdditionally, your listings are not currently visible to other usersIt is our priority to ensure Poshmark is a community where everyone feels safe and respectedWe ask that all Poshers follow our Community Guidelines and Terms of ServicePlease note that this suspension is permanent and we will not be reinstating your accountHowever, if you have any other questions, feel free to contact us
The return claim was approved on 6/and the buyer has already received a full refund back to their original payment method on 6/For this reason, we consider the case closed
I seller ketpokeeda on April 30th *** I sold a watch to a buyer named skygumThe item, a watch, was originally listed at *** the buyer offered $** then $**(I was to make ** dollars from this sale)at which I acceptedOn May 2nd *** the buyer skygum received their itemthe following day the buyer opted a case stating the item was not as described this confused meI reach out to Poshmark with my side to the story (which was broad) since Poshmark would not contact me back with actual detailsI then reached out to the buyer about what the real issue with the watch was, I have screen shots that support me in stating that the buyer experienced 'buyers remorse'The buyer confused to me that there was no issue that they simply didn't want it because the dial was to bigPER POSHMARKS POLICY that is not a valid reason for a return, therefore the buyer lied and ruined the watch in question and submitted falsified photos in order to get their wayMy complaint is that I have lost out on
Initial Business Response /* (1000, 5, 2015/10/12) */
We have assisted the buyer in reinstating the order so that payment is released to the sellerIn regards to further assistance with user interaction, we urge the buyer to write in to us for specific assistance
Due to this, we consider the
case resolved
Initial Consumer Rebuttal /* (3000, 7, 2015/10/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I already emailed you about the matter twiceThe issue isn't in me having issues getting her her payment but rather her threatening and hostile demeanor the entire time it was being figured outShe shipped out her product over a week late, not using your label, and when I couldn't locate the package she became abusiveHer account should be suspended and I am not the only user that was harassed by herI also reported her twice on the app itself as well as the the emails I mentioned, which were both sent on the 24th of SeptemberAs of today, October 14th her account has NOT be suspendedYou are going against your own policy of tolerance for harassment and abuseI will not be using your app ever again unless she is dealt with properlyBy allowing her to continuing to sell you are condoning her abusive behavior
Final Business Response /* (4000, 9, 2015/10/29) */
According to our moderation team, the user has not written into support in regards to the harassment issuesWe kindly urge the user to write in to ***@poshmark.com for further assistance
Final Consumer Response /* (4200, 11, 2015/11/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent a fourth message about the harassment on November 2nd and all I got in response is that I should block and not interact with said user, both of which I have doneThe fact still remains that she is an abusive user who you are still allowing to use your platform as a means to conduct that abuseContinuing to allow her to use your app shows you are enforcing her behavior, even allowing her to make money off of itAgain, I am not the only victim of her harassment
Items listed on Poshmark ***were all canceled after account was suspended due to violation of policy in which was not valid or no warning was givenPosh first put account on day notice for items marked as fake but were not items delete and token off but account was active on probabtionOn 10/account was deleted after items were shipped to each customer and funds pendingItems have all been shipped and funds were returned to customerNow I’m out +dollars and all the customers are to receive there items stillI ask that posh refund me for these items they marked as fake which are due to be received of not alreadyI have receipts and boxes for items in which I was never ever told to show/prove items just were taking off AFTER SOLD and SHIPPEDI ask please allow the processing of these items and to return the funds to my account
This company is repulsiveThey RESTRICTED my account twice for NO REASONNow they are saying if it gets restricted again I will be terminated without warning! To make it even worse you cannot get in touch with them by phone and it takes them days to respond by emailFirst, they restricted it due to my not shipping, but I became ill and did not know how to close my items back then I was new on PoshmarkSecond, they suspended it due to I SAID PAYPAL WAS MY PREFERRED PAYMENT METHODThey have PAYPAL on the siteTHAT WAS NOT A VIOLATIONThey shut down my page for hours and I lost a lot of sales for no reasonI should have never had a violation!
Poshmark is withholding $from meA buyer bought my item and then requested to return itThe buyer listed in the report that they have no itememntion to return the product to mePoshmark refuses to pay me for the item, and is relying on this buyer to returnThe item was allegedly damaged in shipping, even though I wrapped it in safe packagingBased on the reported photos, I do not doubt that the buyer damaged the item herselfShe reported in the comment section of the listing that she has no itention of returning the item even though she filed a report requesting a returnPoshmark approved her request anyway, and kept my money knowing the buyer wasn't going to return the itemNow I am out my $and the buyer has kept a limited edition, sold out item that cannot be replacedPoshmark has since deleted the listing with the comments, claiming that the item is unsupported because it was used makeupThis isn't trueThe product was advertised as unused and sent in origina packag
Business claimed I can sell my personal belongings without any issuesAnd one of their buyers destroyed my item sent it back and poshmark tells me it is something I overlooked! I did not overlook a watch where the metal is all twisted and destroyed
item receiced was not item listed
bottom line I would not recommend it to a friend
star for me
Poshmark is such a jokeThere’s so many negative reviews for buyers but sellers have it just as badAnything that’s sold for over $they take a whopping 20% commissionThey have a failed system that allow consumers to report supposed counterfeit items and the moderator would remove listings without actual proofI listed an authenic Louis Vuitton purse that was a birthday gift from my mother that was purchased at the retail store at South Coast PlazaI no longer have the paper insert or booklet and still had the dust bag and retail boxAccording to a fellow person on Poshmark, she said that my bag is a counterfeit and a replica due to looking at the date stamp on my photographMy listing was automatically removed soon afterI’m beyond furious that my authentic bag was deemed to be counterfeit based on someone’s sole opinionThe system is flawed and allows consumers who are not professional luxury item authenicators to falsely report legitimate itemsI sent Poshmark a copy of my receipt to appeal my listing being removed but still haven’t heard back from themI will be taking my business elsewhereIt’s not worth the time and headache to sell on this website
I have been selling on PoshMark for a few weeks nowThere is zero seller protection! One buyer filed a claim as “not described” for a vintage belt that she had me measure and photograph for her multiple timesAs she even remarked in comments “I’m so sad it doesn’t fit” yet she opens a review case for an item not as described...and Poshmark sides with herYet...she resells the belt before shipping it back to me for MORE than she paid using my exact picturesSo my “not as described item” nets her more money and I get a “black mark” warning on my seller statsRidiculous! Today, I get another case in review for a pair of Chanel sunglasses sold to a buyer who must have scratched them on purpose because she had buyer remorse...my listing photos show unblemished lensThere is zero protection from unscrupulous buyers looking for cheap buys who then change their mindsSo discouraging to honest sellers who pack and ship promptly, who then have to put up with this nonsense
I bought and item from this Posh and never received itThe website states to handle this issue go to purchase item and click on pull down box and select item not delivered ITEM NOT DELIVERED is NOT a selection I have emailed the company several times and NO response Contacted the seller, Seller said NOT her problem.and has blocked me from contacting her I have never accepted the delivery because it was NEVER receivedPoshmark is not supposed to release payment to the seller until the buyer ACCEPTS delivery but Posh PAID the seller and I had to DISPUTE it with my credit card companyNEVER AGAIN THIS COMPANY IS NOT REPUTABLE AND SHOULD BE AVOIDED AT ALL COSTI should have checked Revdex.com
illegally stole my information and created a new account under my name without my authorization
*** 25, *** I purchased a black *** bagAn order number along with a confirmation of delivery was emailed but I never received my deliveryI emailed customer service and they stated that there is no record of delivery for my item and if I did not receive *** bag by the 03-08-*** to email them backSecondly I attempted to call them and there us never a customer service representative to speak withThe automated voice messages prompts customers to send emails only
Poshmark Seller,*** *** of *** *** *** cheated me and Poshmark did nothing to rectify the situation - CUSTOMERS BEWARE, if you get item that is not as advertised Poshmark will NOT help youI expressly asked about the color of a pair of boots before ordering as they are a tricky color to photographWhen the boots came, they were not the color advertised nor the color the seller said they were and neither the seller or the Poshmark site would do ANYTHING to make the situation rightI was told they were more green than turquoiseAs per Poshmark's request I sent a photo of the turquoise boots next to a garment that is actually greenWe e mailed back and forth numerous times, I jumped through their hoops, including a request to photo the boots IN DIFFERENT LIGHTING but no satisfactory responseI got notification these were delivered but did not see them on my porch until several days laterPoshmark claimed I waited too long to notify them but I told them of the problem t
I asked Poshmark to contact a seller about the authenticity of my recently ordered Tiffany earrings, because they look fake Earrings came to me as “Tiffany and co.” but listed on Poshmark site without the quote marksThey refused to contact the seller to verify authenticity I do not recommend a company that has this type of business practice
This company is like *** where you can put your merchandise that you've bought yourself and either used or have not used up for sale and other members purchase it at a discountI've been a member of Poshmark and sold my items since ***I put up an authentic *** belt I purchased last year that I wore a handful of times but didn't find use forA new member that joined poshmark in January of this year with a brand new profile decided to purchase my beltI advertised it had no scratches and posted pictures which was true, like I stated I wore it less than timesThe member disputed the purchase saying she received it and it was scratchedThat was unusual because I remember packing it up to ship to her and looking at it one last time and it was in perfect conditionThe belt was sent back to me, the buckle was tarnished there were scratches all over the belt which I have pictures to proveI've been in contact with Poshmark and they refuse to open up another investigation and get
Refund processing time is dependent on the user's banking institutionWe see that on April 11th, the user wrote in to our Support team and confirmed receiving their refund.
Due to this, we consider the case resolved
I sold a pair of shoes on poshmark's websiteAfter they were shipped, poshmark notified me that the buyer filed a complaint that the item was counterfeitI then defended that allegation as the item was authenticdays later poshmark notified me that the return was being approved on e basis of undisclosed wear on the inside of the shoeI contacted poshmark since these issues did not match and I was never given an opportunity to defend myselfNo one at poshmark ever repliedweeks later I sent another inquiry and someone finally answered back days laterback and forth emails later I was finally told that the buyer must have clicked the wrong button but they approved the return anywayPoshmark never addressed my concern about me not be offered an opportunity to defend my case and they never apologized for my treatmentI was sent an email saying they felt the case was closed with no compensation for their mistake and poor customer service
A few weeks ago I ordered a pair of shorts from a seller on PoshmarkWhen I received the shorts, they did not arrive as described by the seller so I filed a claim with Poshmark asking for a refund if I return the item which Poshmark approvedPoshmark sent me the USPS prepaid shipping label and I sent the item backAfter a few days, the seller told me she did not receive the return and after contacting USPS (and finding that there were no updates with my tracking number) it was determined that the item likely got lost in transitI contacted Poshmark support which is only available via email (posh does not have phone service) and the day after they responded back and asked me for some follow up questions which I responded toIt has been roughly weeks and I since have not received a response from poshmarkI sent new emails and have received no response from poshmark supportI have definitely been scammed by this company as money was taken out of my account when an item is not e
Poshmark abruptly disabled my account where I have listingsThey sent be these rude email with no explanation Hello Ashley, Your privileges on Poshmark have been restricted for the following reason: • Other You currently aren't able to interact with others, make purchases, or create/edit your listingsAdditionally, your listings are not currently visible to other usersIt is our priority to ensure Poshmark is a community where everyone feels safe and respectedWe ask that all Poshers follow our Community Guidelines and Terms of ServicePlease note that this suspension is permanent and we will not be reinstating your accountHowever, if you have any other questions, feel free to contact us
The return claim was approved on 6/and the buyer has already received a full refund back to their original payment method on 6/For this reason, we consider the case closed
I seller ketpokeeda on April 30th *** I sold a watch to a buyer named skygumThe item, a watch, was originally listed at *** the buyer offered $** then $**(I was to make ** dollars from this sale)at which I acceptedOn May 2nd *** the buyer skygum received their itemthe following day the buyer opted a case stating the item was not as described this confused meI reach out to Poshmark with my side to the story (which was broad) since Poshmark would not contact me back with actual detailsI then reached out to the buyer about what the real issue with the watch was, I have screen shots that support me in stating that the buyer experienced 'buyers remorse'The buyer confused to me that there was no issue that they simply didn't want it because the dial was to bigPER POSHMARKS POLICY that is not a valid reason for a return, therefore the buyer lied and ruined the watch in question and submitted falsified photos in order to get their wayMy complaint is that I have lost out on
Initial Business Response /* (1000, 5, 2015/10/12) */
We have assisted the buyer in reinstating the order so that payment is released to the sellerIn regards to further assistance with user interaction, we urge the buyer to write in to us for specific assistance
Due to this, we consider the
case resolved
Initial Consumer Rebuttal /* (3000, 7, 2015/10/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I already emailed you about the matter twiceThe issue isn't in me having issues getting her her payment but rather her threatening and hostile demeanor the entire time it was being figured outShe shipped out her product over a week late, not using your label, and when I couldn't locate the package she became abusiveHer account should be suspended and I am not the only user that was harassed by herI also reported her twice on the app itself as well as the the emails I mentioned, which were both sent on the 24th of SeptemberAs of today, October 14th her account has NOT be suspendedYou are going against your own policy of tolerance for harassment and abuseI will not be using your app ever again unless she is dealt with properlyBy allowing her to continuing to sell you are condoning her abusive behavior
Final Business Response /* (4000, 9, 2015/10/29) */
According to our moderation team, the user has not written into support in regards to the harassment issuesWe kindly urge the user to write in to ***@poshmark.com for further assistance
Final Consumer Response /* (4200, 11, 2015/11/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent a fourth message about the harassment on November 2nd and all I got in response is that I should block and not interact with said user, both of which I have doneThe fact still remains that she is an abusive user who you are still allowing to use your platform as a means to conduct that abuseContinuing to allow her to use your app shows you are enforcing her behavior, even allowing her to make money off of itAgain, I am not the only victim of her harassment