I ordered a dress via Poshmark and even inquired with the buyer if I could exchange the dress if the item did not fitThe seller assured me that I couldWhen I received the dress, it had a “twisted” back whereas the advertised photo showed a dress with a straight backI took photos and asked Poshmark for a refund so I could return the item within hoursI received a request for more photos which I sentI received no other correspondence and when I logged it, it showed as deleivered and deniedPoshmarks policy says a refund can be honored if the item was not as described but they allow for no buyer protection at allTheir customer service is horrible and they provide no phone numberTheir whole business is shoddy as there is no screening of sellersThey really should have an F rating on here
I used this app to purchase what I was told was an "authentic" handbagAlthough the pictures that were used to represent this bag appear to be real and the information describing the bad appears to be real, the actual bag I received is not realThe bag I received was not the bag represented in the pictures this seller postedThere were additional items that I was told would come with the bag (a dust bag and a luggage tag that is shown attachted to the bag) which I did not receive as well.I authorized payment for what I was told was an authentic handbagUpon receiving my purchase, it was obvious it wasn't authenticThe hardware did not resemble that of an authentic bag, it didn't smell like leather (if it were real it would have), and I overall did not receive what was presented to me in the picturesI immediately reached out to the app attempting to file a request for a refundI described the characteristics of what I received and how they differ from what is represented in the
I sold an item on this site and they have not released my funds more than month after it was delivered contrary t their own policy! They are not responding to my emails
Complaint: ***I am rejecting this response because:
Poshmark is at least partially at fault and are liable for the damage to my property which I can no longer sell.
Sincerely,*** ***
We are not able to find the user's account as no order number or username was providedWe are also not able to find the user's Poshmark account based on their email address provided in this claimFor this reason, we consider the case closed
This website has been a cesspool of counterfeit and replica itemsA minute or two in a certain high end brand (*** *** ***) yields a bunch of fake shoes and handbagsEven mid-range brands like *** and *** shows yield fake *** ***, and ***This is the worst because these fakes are promoted in the main feed when I log inWhen I use google, these fake Poshmark listings pop up in their *** Shopping bar under the search barI am angry that after years (from what I heard about when this company was found) this issue hasn't been fixed yetCompanies like eBay and Tradesy don't have this issueIf they do, they are taken care of in a quickly and it's smallI don't mind 2-listings of fake *** or *** On Poshmark, this is literally over I used their 'Report' button, but it doesn't do anything and these listing remain active, one listing I reported was sold days laterWhen these accounts get suspended, new accounts pop up and they keep getting worse
I ordered a coat on Poshmark I made an offer, it was accepted and that was that, greatI later noticed, unbeknown to me that my daughter had made offers in my phone! They were accepted and the money was debited from my card! I tried every possible way to contact Poshmark to cancel those orders Because they had been made by a minor who was not authorized to order anything or charge on my debit card My card company refunded two of the coats to my debit card they said they’d have to look into the third, I checked in the morning and Poshmark had debited those amounts again! I tried to call them, you can’t talk to a live person, you have to leave a message, l notified them by email of the issue and they totally disregarded it, all they want is the moneyThey don’t rate any stars, but I had to give them at least one to place this review
I sold an item on 8/and shipped immediately on 9/The item was attempted to be delivered on 9/and at the buyers request was held at their post officePoshmarks policy is that after delivery if the buyer doesn’t accept the item, they will release payment after hoursI have sent at least four emails if not more to poshmark since Friday, 9/at the hour markI have yet to receive any response from PoshmarkMoreover, they have now stated the item was delivered to the customer on 9/and they have four more days before they have to mark accepted
I purchased a pair of leggings and a skirt from the Poshmark siteI purchased them based on the photos and description, which stated the leggings were navy (picture was a nice rich dark navy) and the skirt was coral and navy (picture a nice rich coral and navyI received them, and they were fadedThe leggings were royal blue, and had pet hair all over themThe skirt was light peach and a faded blue, closer to a royalI purchased the skirt specifically for my daughter's weddingI needed coral and navy...I didn't get thatI will not ever wear this skirtI feel it was misrepresented on the site, and when I disputed it, I just started getting attacked via email by the sellersI don't want to argue over the purchaseI send photos that clearly show the discrepancyThere's really no questionTerrible business practice to have the consumer have to haggle back and forth with the seller - via email
I made the purchases on Poshmark***My first purchase was over $and the seller lied and said they were going to ship after waiting for a week on the productThey never shipped; alerted Poshmark and they gave the seller days after the week to shipI requested to get my money backSecond purchase I tried to get a hold of the seller and they never returned any of my messagesdays later Poshmark sent me an email stating that they cancelled my order because the seller said the shipping was too expensive, but the seller has the ad up for free shippingAssuming the seller knew how much the shipping would cost on the product when placing the ad on PoshmarkI sent Poshmark an email stating how unhappy I was due to their sellers not cooperating with the business that needed to be handledIt cost me time and moneyI also started that I was thinking about deleting my account if they couldn't come up with something for customer serviceI just received an email from Poshmark stating that they deleted my accountHow's that for customer service? I will NEVER EVER spend my money with Poshmark***worst online shopping experience EVER
As stated previously, all sales are final on PoshmarkTherefore, our dispute management team was obligated to deny the return case as the customer claimed that item did not fit themOur policy with returns is also outlined in our FAQ: https://poshmark.com/faq
Due to this, we consider the matter resolved
a buyrt bought something from me in poshmarkEverything went well I got the product delivered signed in usps and I got the payment issued to me but upon depositing to my bank payment got cancelled and also the order that has been delivered already
They did not do their jobThis site exists as an exchange between independent buyers and sellers of goodsThey offered something for sale that, in the end, the seller decided to sell to a relativeThey had no controls in place to verify the posting or to ensure the seller followed through on commitmentsTHAT IS THE ONLY REASON ANYONE USES AN EXCHANGEAs a result, I ordered a pair of shoes for my son for CHRISTMAS - the ONLY THING HE WANTEDThe seller subsequently sold the shoes to a relative, and now my son has NO PRESENT FOR CHRISTMAS from this
I bought a handbag that was supppsed to be a Coach bag made out of leatherIt is a fake and turning the outside emblem tag reveals it is not leatherIt's cheaply made and has flaws in the stitchingI filed a claim and have been ignored now for a weekThere is no way to call this company, only send emails which have all been ignored except by a form letter saying I will have a response in hoursPoshmark has had my money for weeks nowI have a misrepresented fake bagI want my money backI am deeply concerned about how a company that has a regular practice of no service is still in businessI have read the complaints here and am astoundedThis shouldn't be! Please, can you help me?
According to our records, two of a seller’s orders were accidentally swapped with one anotherOur support team attempted to assist each accidental recipient to forward the items to each correct buyer by providing prepaid shipping labels.
Due to the delay in shipping, we provided the customer
with a full refund as part of the insurance through Posh Protect (https://poshmark.com/posh_protect).
If the customer has any concerns about their purchase, please have them respond directly to our support team’s last email so they can further assist
Due to this, we consider the matter resolved
My complaint involves issues: refund & the company's guarantee policyI purchased a jacket from a seller that turned out not to be made of a type of fabric that the seller said it was made ofThere is a copy of the conversation between the seller & myself on the seller's closet page where Poshmark could see that I did ask about the fabric contentHowever, when Poshmark denied me a refund they said it was because I failed to ask about the fabric content before purchaseI wanted a jacket made out of woven fabric not knit fleeceAs it turns out the seller didn't really know the difference between fleece and woven fabricI feel this item was misrepresented and I should be able to return it for a full refund
On August 23rd my home was broken into and robbedThe individual tried to use my bank card on August 23rd at 4:a.mto try to purchase items from poshmark***I have called Poshmark numerous times and no one is returning my phone calls so that I can obtain the information needed so that I may press charges against this person
I am new to selling on Poshmark.comI am experienced in selling online and have near positive feedback a on other sitesRecently I sold four items on Poshmark and marked them as shoppedThey were sent out in the "required " timeframeEven so,I got several reminders and final reminders from Poshmarkcom to " ship items."( they had already been marked as shipped.) Now three of the four items I have not received payment for even though the tracking numbers say they have been deliveredI have contacted customer service by email with some generic explanation and contacted the buyers with no answer
Hi,
I am filing a complaint because I have been emailing Poshmark asking kindly for a refund because the item did not come in the mail as described online and there was undisclosed damage to the productThe product is a face moisturizer and when I opened the bottle it was half used, watery, smelled weird, and is clearly spoiledWhich makes the product not usable
Under Poshmarks Refund policy I've followed all guidelines (***)I put a problem with the order on my account and emailed customer service within three days of receiving the item to ask for a refundThey already released the payment to the seller before the three days were upSince then I have been met with excuse after excuse and none of them were clearly stated before I made my purchaseOne being that nowhere when you are buying a skin care item on Poshmark's website does it say that buying skin care items are strictly prohibitedSo as a first time buyer, I did not know this therefo
I ordered a dress via Poshmark and even inquired with the buyer if I could exchange the dress if the item did not fitThe seller assured me that I couldWhen I received the dress, it had a “twisted” back whereas the advertised photo showed a dress with a straight backI took photos and asked Poshmark for a refund so I could return the item within hoursI received a request for more photos which I sentI received no other correspondence and when I logged it, it showed as deleivered and deniedPoshmarks policy says a refund can be honored if the item was not as described but they allow for no buyer protection at allTheir customer service is horrible and they provide no phone numberTheir whole business is shoddy as there is no screening of sellersThey really should have an F rating on here
I used this app to purchase what I was told was an "authentic" handbagAlthough the pictures that were used to represent this bag appear to be real and the information describing the bad appears to be real, the actual bag I received is not realThe bag I received was not the bag represented in the pictures this seller postedThere were additional items that I was told would come with the bag (a dust bag and a luggage tag that is shown attachted to the bag) which I did not receive as well.I authorized payment for what I was told was an authentic handbagUpon receiving my purchase, it was obvious it wasn't authenticThe hardware did not resemble that of an authentic bag, it didn't smell like leather (if it were real it would have), and I overall did not receive what was presented to me in the picturesI immediately reached out to the app attempting to file a request for a refundI described the characteristics of what I received and how they differ from what is represented in the
I sold an item on this site and they have not released my funds more than month after it was delivered contrary t their own policy! They are not responding to my emails
Complaint: ***I am rejecting this response because:
Poshmark is at least partially at fault and are liable for the damage to my property which I can no longer sell.
Sincerely,*** ***
We are not able to find the user's account as no order number or username was providedWe are also not able to find the user's Poshmark account based on their email address provided in this claimFor this reason, we consider the case closed
This website has been a cesspool of counterfeit and replica itemsA minute or two in a certain high end brand (*** *** ***) yields a bunch of fake shoes and handbagsEven mid-range brands like *** and *** shows yield fake *** ***, and ***This is the worst because these fakes are promoted in the main feed when I log inWhen I use google, these fake Poshmark listings pop up in their *** Shopping bar under the search barI am angry that after years (from what I heard about when this company was found) this issue hasn't been fixed yetCompanies like eBay and Tradesy don't have this issueIf they do, they are taken care of in a quickly and it's smallI don't mind 2-listings of fake *** or *** On Poshmark, this is literally over I used their 'Report' button, but it doesn't do anything and these listing remain active, one listing I reported was sold days laterWhen these accounts get suspended, new accounts pop up and they keep getting worse
I ordered a coat on Poshmark I made an offer, it was accepted and that was that, greatI later noticed, unbeknown to me that my daughter had made offers in my phone! They were accepted and the money was debited from my card! I tried every possible way to contact Poshmark to cancel those orders Because they had been made by a minor who was not authorized to order anything or charge on my debit card My card company refunded two of the coats to my debit card they said they’d have to look into the third, I checked in the morning and Poshmark had debited those amounts again! I tried to call them, you can’t talk to a live person, you have to leave a message, l notified them by email of the issue and they totally disregarded it, all they want is the moneyThey don’t rate any stars, but I had to give them at least one to place this review
I sold an item on 8/and shipped immediately on 9/The item was attempted to be delivered on 9/and at the buyers request was held at their post officePoshmarks policy is that after delivery if the buyer doesn’t accept the item, they will release payment after hoursI have sent at least four emails if not more to poshmark since Friday, 9/at the hour markI have yet to receive any response from PoshmarkMoreover, they have now stated the item was delivered to the customer on 9/and they have four more days before they have to mark accepted
I purchased a pair of leggings and a skirt from the Poshmark siteI purchased them based on the photos and description, which stated the leggings were navy (picture was a nice rich dark navy) and the skirt was coral and navy (picture a nice rich coral and navyI received them, and they were fadedThe leggings were royal blue, and had pet hair all over themThe skirt was light peach and a faded blue, closer to a royalI purchased the skirt specifically for my daughter's weddingI needed coral and navy...I didn't get thatI will not ever wear this skirtI feel it was misrepresented on the site, and when I disputed it, I just started getting attacked via email by the sellersI don't want to argue over the purchaseI send photos that clearly show the discrepancyThere's really no questionTerrible business practice to have the consumer have to haggle back and forth with the seller - via email
I made the purchases on Poshmark***My first purchase was over $and the seller lied and said they were going to ship after waiting for a week on the productThey never shipped; alerted Poshmark and they gave the seller days after the week to shipI requested to get my money backSecond purchase I tried to get a hold of the seller and they never returned any of my messagesdays later Poshmark sent me an email stating that they cancelled my order because the seller said the shipping was too expensive, but the seller has the ad up for free shippingAssuming the seller knew how much the shipping would cost on the product when placing the ad on PoshmarkI sent Poshmark an email stating how unhappy I was due to their sellers not cooperating with the business that needed to be handledIt cost me time and moneyI also started that I was thinking about deleting my account if they couldn't come up with something for customer serviceI just received an email from Poshmark stating that they deleted my accountHow's that for customer service? I will NEVER EVER spend my money with Poshmark***worst online shopping experience EVER
As stated previously, all sales are final on PoshmarkTherefore, our dispute management team was obligated to deny the return case as the customer claimed that item did not fit themOur policy with returns is also outlined in our FAQ: https://poshmark.com/faq
Due to this, we consider the matter resolved
Their resolution center takes so long to make a decision that I am unable to return product to store
a buyrt bought something from me in poshmarkEverything went well I got the product delivered signed in usps and I got the payment issued to me but upon depositing to my bank payment got cancelled and also the order that has been delivered already
They did not do their jobThis site exists as an exchange between independent buyers and sellers of goodsThey offered something for sale that, in the end, the seller decided to sell to a relativeThey had no controls in place to verify the posting or to ensure the seller followed through on commitmentsTHAT IS THE ONLY REASON ANYONE USES AN EXCHANGEAs a result, I ordered a pair of shoes for my son for CHRISTMAS - the ONLY THING HE WANTEDThe seller subsequently sold the shoes to a relative, and now my son has NO PRESENT FOR CHRISTMAS from this
I bought a handbag that was supppsed to be a Coach bag made out of leatherIt is a fake and turning the outside emblem tag reveals it is not leatherIt's cheaply made and has flaws in the stitchingI filed a claim and have been ignored now for a weekThere is no way to call this company, only send emails which have all been ignored except by a form letter saying I will have a response in hoursPoshmark has had my money for weeks nowI have a misrepresented fake bagI want my money backI am deeply concerned about how a company that has a regular practice of no service is still in businessI have read the complaints here and am astoundedThis shouldn't be! Please, can you help me?
According to our records, two of a seller’s orders were accidentally swapped with one anotherOur support team attempted to assist each accidental recipient to forward the items to each correct buyer by providing prepaid shipping labels.
Due to the delay in shipping, we provided the customer
with a full refund as part of the insurance through Posh Protect (https://poshmark.com/posh_protect).
If the customer has any concerns about their purchase, please have them respond directly to our support team’s last email so they can further assist
Due to this, we consider the matter resolved
My complaint involves issues: refund & the company's guarantee policyI purchased a jacket from a seller that turned out not to be made of a type of fabric that the seller said it was made ofThere is a copy of the conversation between the seller & myself on the seller's closet page where Poshmark could see that I did ask about the fabric contentHowever, when Poshmark denied me a refund they said it was because I failed to ask about the fabric content before purchaseI wanted a jacket made out of woven fabric not knit fleeceAs it turns out the seller didn't really know the difference between fleece and woven fabricI feel this item was misrepresented and I should be able to return it for a full refund
On August 23rd my home was broken into and robbedThe individual tried to use my bank card on August 23rd at 4:a.mto try to purchase items from poshmark***I have called Poshmark numerous times and no one is returning my phone calls so that I can obtain the information needed so that I may press charges against this person
I am new to selling on Poshmark.comI am experienced in selling online and have near positive feedback a on other sitesRecently I sold four items on Poshmark and marked them as shoppedThey were sent out in the "required " timeframeEven so,I got several reminders and final reminders from Poshmarkcom to " ship items."( they had already been marked as shipped.) Now three of the four items I have not received payment for even though the tracking numbers say they have been deliveredI have contacted customer service by email with some generic explanation and contacted the buyers with no answer
Hi,
I am filing a complaint because I have been emailing Poshmark asking kindly for a refund because the item did not come in the mail as described online and there was undisclosed damage to the productThe product is a face moisturizer and when I opened the bottle it was half used, watery, smelled weird, and is clearly spoiledWhich makes the product not usable
Under Poshmarks Refund policy I've followed all guidelines (***)I put a problem with the order on my account and emailed customer service within three days of receiving the item to ask for a refundThey already released the payment to the seller before the three days were upSince then I have been met with excuse after excuse and none of them were clearly stated before I made my purchaseOne being that nowhere when you are buying a skin care item on Poshmark's website does it say that buying skin care items are strictly prohibitedSo as a first time buyer, I did not know this therefo