I ordered a dress on their website which was advertised as new with tagsI received a used dress that was a replica of the brand advertised, and not authenticI submitted a claim for a return and refund on this order and Poshmark denied my claim without explanationI have contacted them several times since without a response from themThey have stolen money from meAccording to their Posh protect policy, my purchase should have been covered and refunded on the basis of it not being as advertised as well as it not being authentic
I tried to return an item that was clearly not what was represented in the listing & poshmark twisted everything I said & my photos &, without even discussing with me their concerns first, denied my claim for a refund I'm now having to take this up with the bank to hopefully get this resolved What a scam!
To whom this may concern - I recently purchased a pair of heels on July 2, The item on the site described the shoes as Summit Anthropologie (I have a copy of the original posting on my saved file at home )It does not mention Summit by White Mountain at allI bought these shoes thinking Anthropologie made them which is not the caseI contacted customer service at PoshMark who were not helpfulHow could you be expecting customers to think they are getting one thing when the true maker of the shoe is not listedAgain I have the original post saved on my phone
This company is repulsiveThey RESTRICTED my account twice for NO REASONNow they are saying if it gets restricted again I will be terminated without warning! To make it even worse you cannot get in touch with them by phone and it takes them days to respond by emailFirst, they restricted it due to my not shipping, but I became ill and did not know how to close my items back then I was new on PoshmarkSecond, they suspended it due to I SAID PAYPAL WAS MY PREFERRED PAYMENT METHODThey have PAYPAL on the siteTHAT WAS NOT A VIOLATIONThey shut down my page for hours and I lost a lot of sales for no reasonI should have never had a violation!
We see that this user reached out to our support team on 10/for more information regarding the orderAn agent on
the team responded less than hours later and provided all information requested, including photos from the caseIn addition, a member of our disputes team reached out to the user on 11/and 11/with further updates on the order.
Due to this, we consider the case resolved
Sold gucci sneakers for $325, my payment should be $Return was accepted by poshmark and the customer is alotted days to shipIt has been days and no response from poshmark about releasing my payment
I sold a Louis Vuitton bag on Poshmark*** to a buyer, once she received the item, she wanted to do a returnI tried to contact Poshmark*** by email and they responded that they gave the buyer additional time to return the bagAfter the additional time was given, I didn't receive the return nor did I receive any money from Poshmark*** for the Louis Vuitton bag
I have requested to speak with a manager numerous times with this company, and all I get is emails from different people not knowing a think about the situation I was charged for an item I cancelled and I was told I would get a refundI cancelled this item and received a confirmation emailed less than mins after So WHY was I still charged for the item , I will go back to using *** , this place is a joke and a complete insult to online shopping!
Hi- In October I purchase *** *** wallets which was around $eachI also purchased a *** *** hand bag for $When I received the wallets it seemed it was non authenticWhen I contacted the seller by Email she had no problems taking it backWhen I contacted the seller for the handbag she automatically blocked me and stated that I was giving her bad ratingsI tried to Dispute it with Poshmark they said only if third party can verifyI went to different stores they all stated that it is against their policy to verify because they are not designersThe stores did state that Poshmark is aware of that
Our Posh Protect policy states that we will give you a full refund if your item never ships or does not match the
listing descriptionOtherwise, all sales are finalOur disputes team compared the listing photos and description with the buyer’s complaintHowever, because no measurements were given other than the size on the listing, our team was forced to deny the return as the item is as described on the listing.
Moving forward, we recommend that purchases are only made after all measurements required are providedAs a courtesy we offered the buyer $in Posh Credit towards a future purchaseIf this credit is desired, we ask that the buyer respond back to our team’s last email to request the credit and our team can immediately apply it to the account
Due to this, we consider the case resolved
According to our customer support team, the customer was last assisted with their inquiry on July 22nd, If they have any further questions or concerns regarding their purchase, they may respond directly to our team's last email
Due to this, we consider the matter resolved
I am a Poshmark seller and buyer I was selling the same shoes as another seller and thought an offer was made on my shoes I accidentally accepted this offer thinking it was on my shoes order ID *** *** ** *** *** *** Shoes seller bossyjoceyI immediately cancelled this order however Poshmark sent me a generic e-mail I notified seller she wouldn't respond I have numerous paper trails Accidental purchases can be cancelled on poshmark within three hourThey continue to send me generic e-mails took money out of my daughters account bank card not even checking name notified bank they said refuse package Package is refused My husband is an attorney and we will seek damages if this is not resolvedmy username is *** I even tried calling them their mailbox is full 1) They didnt honor their " Accidental Purchase " I am selling same shoes 2) They took money from a bank account that is my daughters
I made a purchase from poshmark that was never received because they sent it to the wrong address I tried to tell them about it and they only have an email address which I believe is a scam to dismiss valid claims and avoid providing proper service for possible refund please help me get my refund they have been deliberately avoiding me in a possible effort to cause me to miss the deadline for they're returning policy which is theft and advertising thankyou
HelloI have been a part of the Poshmark (on line) clothing site since I am an honest seller On 8/7/I sold an Authentic Luis Vuitton cross body bagI shipped it out on the same dateI have all the tracking information that I would be happy to provideOn 8/11/I contacted the buyer and asked if she/he received the packageIt is an expensive purchase and I wanted to make sure it got thereI never heard back from the buyerOn 8/16/I finally contacted Poshamrk and asked for helpThey told me that the person was not at home when the package was delivered and they will reschedule the deliveryThey also asked me to contact them back on 8/23/to get the resolutionSure enough there was no other delivery and on 8/24/I contacted them againI was given the same generic answer that I need to wait and get back to them on the 8/29/On the 8/30/I contacted them again and told them that it have been a month and if they do not get back to me with some
Regarding order***- *** *** Sparkle and Fade Knit dressOur team reached out to the user on April 9th, to request additional photos in app and thru the email address linked to the User’s Poshmark accountAs stated within the original notification photos must be submitted within the next hoursAs the user did not provide photos, as a courtesy our team reached out to the user again on 4/and requested the photos be submitted within the next hoursAs the photos were not given during this timeframe, our team was forced to deny the claimFor this reason, we consider the case closed
The buyer filed a return for the same reason, stating the item has been worn and showing evidence the items have been wornWe are not able to determine the item was not shipped this way as we do not see the inside of the undergarments in the listing photosDue to this, we consider the case resolved
I am a seller of Poshmark I've only been a member for a month but I have already started making a lot of salesOk every time a seller make a sell Poshmark gets a percentage of itI sent off like four of my items to buying customers but cannot receive my paymentI've reached out to Poshmark on everyday of this week to no availThey have two payment options on their system to receive your payment but before you can proceed with any of that they have to send an authorization code for security purposesI never received the code and after trying everything in the support section suggested I contacted customer serviceThey will respond to say to not send multiple emails but no resolution to the problem
For one reason or another, when making a purchase on Poshmark it says it is successful, but then without warning to me cancels my paymentI have already lost money due to this infraction I have received no emails stating why my payment is no longer valid, even though I can sign into my account for my card online and view that there is money available to be spentI've emailed three times, I looked all over *** for telephone number, no one answers the phone so I have left a messageI would like my issue resolvedI do enjoy using Poshmark and have made several purchases on it before this situation took placeI have not received an email stating my account is on hold or suspended or invalid and I'm curious as to know why I may not make purchases on Poshmark but anybody can buy from me
I do not recommend Poshmark, this website is scamming pplItem are fake and Poshmark directors or who else’s received the complaints can’t help
I ordered a dress on their website which was advertised as new with tagsI received a used dress that was a replica of the brand advertised, and not authenticI submitted a claim for a return and refund on this order and Poshmark denied my claim without explanationI have contacted them several times since without a response from themThey have stolen money from meAccording to their Posh protect policy, my purchase should have been covered and refunded on the basis of it not being as advertised as well as it not being authentic
I tried to return an item that was clearly not what was represented in the listing & poshmark twisted everything I said & my photos &, without even discussing with me their concerns first, denied my claim for a refund I'm now having to take this up with the bank to hopefully get this resolved What a scam!
To whom this may concern - I recently purchased a pair of heels on July 2, The item on the site described the shoes as Summit Anthropologie (I have a copy of the original posting on my saved file at home )It does not mention Summit by White Mountain at allI bought these shoes thinking Anthropologie made them which is not the caseI contacted customer service at PoshMark who were not helpfulHow could you be expecting customers to think they are getting one thing when the true maker of the shoe is not listedAgain I have the original post saved on my phone
This company is repulsiveThey RESTRICTED my account twice for NO REASONNow they are saying if it gets restricted again I will be terminated without warning! To make it even worse you cannot get in touch with them by phone and it takes them days to respond by emailFirst, they restricted it due to my not shipping, but I became ill and did not know how to close my items back then I was new on PoshmarkSecond, they suspended it due to I SAID PAYPAL WAS MY PREFERRED PAYMENT METHODThey have PAYPAL on the siteTHAT WAS NOT A VIOLATIONThey shut down my page for hours and I lost a lot of sales for no reasonI should have never had a violation!
We see that this user reached out to our support team on 10/for more information regarding the orderAn agent on
the team responded less than hours later and provided all information requested, including photos from the caseIn addition, a member of our disputes team reached out to the user on 11/and 11/with further updates on the order.
Due to this, we consider the case resolved
Sold gucci sneakers for $325, my payment should be $Return was accepted by poshmark and the customer is alotted days to shipIt has been days and no response from poshmark about releasing my payment
I sold a Louis Vuitton bag on Poshmark*** to a buyer, once she received the item, she wanted to do a returnI tried to contact Poshmark*** by email and they responded that they gave the buyer additional time to return the bagAfter the additional time was given, I didn't receive the return nor did I receive any money from Poshmark*** for the Louis Vuitton bag
I have requested to speak with a manager numerous times with this company, and all I get is emails from different people not knowing a think about the situation I was charged for an item I cancelled and I was told I would get a refundI cancelled this item and received a confirmation emailed less than mins after So WHY was I still charged for the item , I will go back to using *** , this place is a joke and a complete insult to online shopping!
Hi- In October I purchase *** *** wallets which was around $eachI also purchased a *** *** hand bag for $When I received the wallets it seemed it was non authenticWhen I contacted the seller by Email she had no problems taking it backWhen I contacted the seller for the handbag she automatically blocked me and stated that I was giving her bad ratingsI tried to Dispute it with Poshmark they said only if third party can verifyI went to different stores they all stated that it is against their policy to verify because they are not designersThe stores did state that Poshmark is aware of that
Our Posh Protect policy states that we will give you a full refund if your item never ships or does not match the
listing descriptionOtherwise, all sales are finalOur disputes team compared the listing photos and description with the buyer’s complaintHowever, because no measurements were given other than the size on the listing, our team was forced to deny the return as the item is as described on the listing.
Moving forward, we recommend that purchases are only made after all measurements required are providedAs a courtesy we offered the buyer $in Posh Credit towards a future purchaseIf this credit is desired, we ask that the buyer respond back to our team’s last email to request the credit and our team can immediately apply it to the account
Due to this, we consider the case resolved
According to our customer support team, the customer was last assisted with their inquiry on July 22nd, If they have any further questions or concerns regarding their purchase, they may respond directly to our team's last email
Due to this, we consider the matter resolved
Zipper is sewn in backwards which is a factory defect but the description stated perfect condition
I am a Poshmark seller and buyer I was selling the same shoes as another seller and thought an offer was made on my shoes I accidentally accepted this offer thinking it was on my shoes order ID *** *** ** *** *** *** Shoes seller bossyjoceyI immediately cancelled this order however Poshmark sent me a generic e-mail I notified seller she wouldn't respond I have numerous paper trails Accidental purchases can be cancelled on poshmark within three hourThey continue to send me generic e-mails took money out of my daughters account bank card not even checking name notified bank they said refuse package Package is refused My husband is an attorney and we will seek damages if this is not resolvedmy username is *** I even tried calling them their mailbox is full 1) They didnt honor their " Accidental Purchase " I am selling same shoes 2) They took money from a bank account that is my daughters
I made a purchase from poshmark that was never received because they sent it to the wrong address I tried to tell them about it and they only have an email address which I believe is a scam to dismiss valid claims and avoid providing proper service for possible refund please help me get my refund they have been deliberately avoiding me in a possible effort to cause me to miss the deadline for they're returning policy which is theft and advertising thankyou
HelloI have been a part of the Poshmark (on line) clothing site since I am an honest seller On 8/7/I sold an Authentic Luis Vuitton cross body bagI shipped it out on the same dateI have all the tracking information that I would be happy to provideOn 8/11/I contacted the buyer and asked if she/he received the packageIt is an expensive purchase and I wanted to make sure it got thereI never heard back from the buyerOn 8/16/I finally contacted Poshamrk and asked for helpThey told me that the person was not at home when the package was delivered and they will reschedule the deliveryThey also asked me to contact them back on 8/23/to get the resolutionSure enough there was no other delivery and on 8/24/I contacted them againI was given the same generic answer that I need to wait and get back to them on the 8/29/On the 8/30/I contacted them again and told them that it have been a month and if they do not get back to me with some
Regarding order***- *** *** Sparkle and Fade Knit dressOur team reached out to the user on April 9th, to request additional photos in app and thru the email address linked to the User’s Poshmark accountAs stated within the original notification photos must be submitted within the next hoursAs the user did not provide photos, as a courtesy our team reached out to the user again on 4/and requested the photos be submitted within the next hoursAs the photos were not given during this timeframe, our team was forced to deny the claimFor this reason, we consider the case closed
The buyer filed a return for the same reason, stating the item has been worn and showing evidence the items have been wornWe are not able to determine the item was not shipped this way as we do not see the inside of the undergarments in the listing photosDue to this, we consider the case resolved
I am a seller of Poshmark I've only been a member for a month but I have already started making a lot of salesOk every time a seller make a sell Poshmark gets a percentage of itI sent off like four of my items to buying customers but cannot receive my paymentI've reached out to Poshmark on everyday of this week to no availThey have two payment options on their system to receive your payment but before you can proceed with any of that they have to send an authorization code for security purposesI never received the code and after trying everything in the support section suggested I contacted customer serviceThey will respond to say to not send multiple emails but no resolution to the problem
For one reason or another, when making a purchase on Poshmark it says it is successful, but then without warning to me cancels my paymentI have already lost money due to this infraction I have received no emails stating why my payment is no longer valid, even though I can sign into my account for my card online and view that there is money available to be spentI've emailed three times, I looked all over *** for telephone number, no one answers the phone so I have left a messageI would like my issue resolvedI do enjoy using Poshmark and have made several purchases on it before this situation took placeI have not received an email stating my account is on hold or suspended or invalid and I'm curious as to know why I may not make purchases on Poshmark but anybody can buy from me