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Precision Today Plumbing Drain Cleaning

300 Commonwealth Dr, Carol Stream, Illinois, United States, 60188-2408

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Precision Today Plumbing Drain Cleaning Reviews (%countItem)

He was very professional. He explained what was wrong and the options I had. I never felt pressured. I would recommend Precision Plumbers.

My contractor called Precision because I had a problem with my drain underground. They came out and from what they told me it was very extensive work, the estimate was $3100 and the said they would try to have it done by the end of the day. 2 1/2 hours later they were done, basically had to remove a drum trap and put in a boot and 2 1/2 to 3 feet of pipe, and it was still $3100. After talking to other contractors they told me I'd been ripped off. Basically I paid $ 1245.71 an hour for 2 people to do this job, Wouldn't recommend them to my worst enemy.

Precision called me back promptly, told me what how long it would take for a plumber to arrive, and Paul arrived as expected. which is very nice. Paul inspected the problem and explained what had to be done and cost. Plumbing issue was fixed. and I was a happy camper. I will call Precision again.
Gene W.

Very professional and responsive. Paul D was an excellent technician. He not only gave me a comprehensive quote but also solid advice.

Precision Plumbing scheduled a service tech to my house immediately. Dan was right on time, he was courteous and quite informative. He identified the problem, offered easy solutions, and had me fixed up very quickly. I would refer Dan's services to any friend or family member.

My realtor met Dean at our property which needed an inspection on our hot water heater. He provided a thorough report and backed it up with photos. In addition, we appreciated the quick response. I highly recommend this company.

Precision Plumbing Services damaged my kitchen faucet and then said they could not fix the faucet. I called their office and asked to discuss with ***, but he has never called me back.

Precision Today Plumbing Drain Cleaning Response • Jan 16, 2018

While there was no charge for this attempted repair on faucet, Precision is willing to obtain rebuild kit for faucet and return to repair at no charge to client per client's approval.

Customer Response • Jan 16, 2018

Complaint: ***

I am rejecting this response because: Precision Plumbing Services will never be allowed in my home again. No one I know will be using them. It took them three hours to figure out they broke my faucet, and who knows how long it would take them to figure it out this time.

Sincerely

Precision Today Plumbing Drain Cleaning Response • Jan 18, 2018

The company would like to resolve the issue with your faucet. The client has been pleased with the company in the past and would like to send a different senior tech out who has serviced client's home in the past to either repair faucet at no cost to homeowner, provide the installation of a new customer-supplied faucet of customers' choosing at no cost to homeowner, or credit the client $50.00 to his account to service call, per client's original request.

We have been using Precision Plumbing since 2009. They are responsive, professional and careful. They honor their warranties and take care of their customers. Billy is a *** nice guy.

Due to faulty humidity sensor, the humidity is uncontrolled and currently causing lack of sleep due to dryness.

Precision Today Plumbing Drain Cleaning Response • Jan 12, 2018

Thank you for your message. We will be happy to arrange for a technician to visit your home to assess your concern at no charge. Please confirm and we will call you to schedule.

Customer Response • Jan 12, 2018

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and I'm available today for a technician to service the thermostat/furnace under warranty.

Sincerely

Precision Plumbing and Billy L. did a fantastic job for us today! We've used them twice in the last month - once to fix a toilet and once to replace a toilet. Billy was friendly, polite and professional and did a great job. Would definitely recommend!

It was a successful appt. fixing what had to be fixed. And then very helpful in making the decision to call for a replacement part for the bathroom faucet, which is less expensive to repair than a
new one. If the plumber said you need a whole new faucet I would of said okay. Very professional very positive and very helpful.

I was pleased and impressed with the courtesy and professionalism of all representing Precision Plumbing Services. Inc. I submitted an online request for service, and their reply by phone was prompt and accommodating. The leaking toilet problem was promptly addressed, and rapidly repaired. I highly recommend them.

We have used Precision Plumbing services for several years, with very good results. Staff is friendly, knowledgeable and efficient. I have never had a problem with scheduling service, and have had excellent results. I have done several bathroom projects, and also had water heaters repaired. Service was really great. Paul, Ethan and crew did an excellent job!
Mike *.

Kevin was very professional and very helpful. We would use Precision again and recommend them as well.

We have used Precision Plumbing for all our plumbing needs for a number of years and the service and quality of their employees has always been of the highest quality.

Richard *. cleared our sewer drain in a very professional manner. He was clear about the procedures, options and costs. Ric was personable, efficient and tidy. He represents the business well and is on our list for any future plumbing work we may need.

Billy reviewed and repaired my water heater, which needed a new heat control. He thoroughly explained the various options and, after I selected the option that I wanted, he quickly and accurately repaired the heater.
I have been very happy and satisfied with the service that I have received from Precision.

Robert was terrific. Respectful of our home...got right to work...found the problem immediately and fixed it with the most appropriate solution.

You know, you may pay a little more, but you get your monies worth with Precision.
For the greater part their plumbers and H&AC specialist and their apprentices are reliable, persistent, and skilled at what they do. Everyone is not perfect, but if you are not happy with Precision, they are willing to work with you to gain your satisfaction and return business; you just need to call. In the 3 or 4 years that I have used them I had one complaint and was given immediate satisfaction. They are five star in my book!

I've used Precision plumbing several times, always excellent customer service and prompt. Highly recommend! Our field service rep today was Paul D, he corrected the problem and very knowledgeable.
Thank you, Gina A.

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Address: 300 Commonwealth Dr, Carol Stream, Illinois, United States, 60188-2408

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+1 (630) 916-8312

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