Professional Drywall & Construction LLC

Dear Ms***, Thank you for the opportunity to respond to your complaint filed with the Revdex.comWe understand you are stating that your taxes were intercepted by the CA FTB on behalf of the City of Inglewood for unpaid parking citationsYou claim that you were not in Inglewood and these citations do not belong to youI am hoping we may be able to clarify the citations we have listed here at Professional Account Management (PAM), what they are for and why your taxes were interceptedTo state up front, PAM has a California office located in Inglewood, CaliforniaThat office handles citation processing and FTB intercept processing for numerous Clients of ours in the State of CaliforniaFTB tax intercept filings are filed with the State by our Inglewood office and the information you show on your FTB intercept letter would have the name and address of our Inglewood, CA location however this does not necessarily mean the citations in question were incurred in InglewoodIn your case, we have several parking citations listed for you from our Client, the City of SacramentoThe following is a listing of the citations were have here at PAM, which are still open and due with PAM, which have been sent for tax intercept and detailed information on each citation: · Citation# [redacted] : Issued on 07/25/to Texas plate [redacted] for an expired meterThe amount of the citation is initially $Due to non-payment, Sacramento mails the DMV registered owner (shown to be you), notices on 08/05/& 09/08/For failure to pay, Sacramento sends the account to PAM for collections on 10/08/with a total amount due of $This includes additional penalty fees added to the citation by Sacramento prior to placement with PAMNotices were sent to you from PAM warning of potential Tax Intercept (10/23/& 10/11/2016) and since payment not being received, the account was sent to the CA FTB for intercept on 05/17/The account for this citation is considered paid and closed with PAM· Citation# [redacted] : Issued on 07/10/to California plate [redacted] for a ‘parallel parking’ infractionThe amount of the citation is initially $Due to non-payment, Sacramento mails the DMV registered owner (shown to be you), notices on 07/20/& 08/21/For failure to pay, Sacramento sends the account to PAM for collections on 09/21/with a total amount due of $This includes additional penalty fees added to the citation by Sacramento prior to placement with PAMNotices were mailed to you on 09/21/and 10/23/ warning of a potential FTB interceptDue to non-payment, this account went to the FTB for tax intercept on 02/05/along with the following citation (# [redacted] ) and is now considered paid and closed· Citation# [redacted] : Issued on 06/09/to California plate [redacted] for an expired meterThe amount of the citation is initially $Due to non-payment, Sacramento mails the DMV registered owner (shown to be you), notices on 06/19/& 07/21/For failure to pay, Sacramento sends the account to PAM for collections on 02/14/with a total amount due of $This includes additional penalty fees added to the citation by Sacramento prior to placement with PAMDue to non-payment, this account went to the FTB for tax intercept on 02/05/along with the above citation (# [redacted] ) and is now considered paid and closed· Citation# [redacted] : Issued on 04/12/to California plate [redacted] for an expired meterThe amount of the citation is initially $Due to non-payment, Sacramento mails the DMV registered owner (shown to be you), notices on 04/22/& 05/21/For failure to pay, Sacramento sends the account to PAM for collections on 06/21/with a total amount due of $This includes additional penalty fees added to the citation by Sacramento prior to placement with PAMThe account for this citation is still open and due with PAM in the amount of $· Citation# [redacted] : Issued on 04/23/to California plate [redacted] for an expired meterThe amount of the citation is initially $Due to non-payment, Sacramento mails the DMV registered owner (shown to be you), notices on 05/03/& 06/04/For failure to pay, Sacramento sends the account to PAM for collections on 07/16/with a total amount due of $This includes additional penalty fees added to the citation by Sacramento prior to placement with PAMThe account for this citation is still open and due with PAM in the amount of $· Citation# [redacted] : Issued on 05/22/to California plate [redacted] for an expired meterThe amount of the citation is initially $Due to non-payment, Sacramento mails the DMV registered owner (shown to be you), notices on 06/03/& 07/08/For failure to pay, Sacramento sends the account to PAM for collections on 08/07/with a total amount due of $This includes additional penalty fees added to the citation by Sacramento prior to placement with PAMThe account for this citation is still open and due with PAM in the amount of $To summarize, Citation numbers [redacted] & [redacted] were sent to the CA FTB for tax intercept on 02/05/in the amount of $due to non-paymentWe are still showing three open citations under your name which are currently with PAMWe hope the above summary clarified your accounts with PAM, the tax intercept that took place and the reasonIf you have any further questions or concerns please do not hesitate to contact meSincerely, [redacted] Professional Account Management, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear Ms [redacted] Thank you for the opportunity to respond to Mr [redacted] complaint filed with the Revdex.comWe hope that by addressing Mr [redacted] concerns, we can come to a satisfactory resolutionOur understanding of the situation is that Mr [redacted] was contacted by a MrVillarreal at Professional Account Management, LLC (PAM) on behalf of our client, the New Jersey Toll Authority (also known as New Jersey EZ Pass) for an unpaid toll violation that occurred on February 4th, He is stating he asked for the contact information of the organization that was attempting to collect the debt so he could verify PAM is authorized to collect the amount due of $In response to Mr [redacted] request, we are collecting on behalf of the New Jersey Toll Authority for unpaid toll violations As confirmed below, Mr [redacted] was sent numerous notices from PAM which all identify clearly and prominently that we were collecting on behalf of the New Jersey Toll Authority Additionally, one of the notices he received was an “Assignment to Collection Agency” letter confirming his account was assigned to PAM for collections It is also our policy, and all of our call center staff are trained, to clearly disclose the name of our client in all verbal and written communicationsIf Mr [redacted] would like to contact the New Jersey Toll Authority directly to verify this, he is free to do so Their customer service number can be found on their website: http://www.state.nj.us/turnpike/contact-us.html Here is some additional information that may help address any remaining questions that Mr [redacted] might have February 4th, 2016: A toll violation is issued to Florida plate number CHMIfor passing through Plaza of the Delaware Memorial Bridge without having a valid, active transponderThe toll amount due is $New Jersey Toll Authority mails a toll violation letter to the registered owner, shown to be MrBradleyThe amount due is $7.25.March/April, 2016: New Jersey Toll Authority mails additional toll violation letters stating that, if it remains unpaid, a $administrative fee will be added to his account.June 17th, 2016: For failure to pay the violation, Mr [redacted] account is sent to PAM for collectionsAn ‘Assignment to Collection Agency’ letter is mailed and includes the $administrative fee added by New Jersey Toll AuthorityThe total amount due is $57.25.July 18th, 2016: PAM sends a 2nd collection notice for failure to pay the violationTotal amount due remains $57.25.August 18th, 2016: PAM sends 3rd notice to Mr [redacted] for non-payment of violationTotal amount due remains $I have attached a sample of one of the collection letters we have sent to Mr [redacted] (please note all citizen information in the letter is fictions, no actual account numbers or citizen names/addresses are used)This letter indicates whom we are collecting on behalf of, our address and phone number as well as numerous payment method options This letter also indicates that Mr [redacted] can request anytime within days a validation of his debt and we would send all information about the original creditor, including all contact informationMr [redacted] did not request this information within the days At his point, Mr [redacted] would pay his violation directly through PAM as New Jersey Toll Authority has assigned his account to us in JuneMr [redacted] can make payment in a number of ways including via phone, website or by mailAll information needing to pay his violation is included in the attached letterShould the Revdex.com or Mr [redacted] have any additional questions or concerns please do not hesitate to contact meSincerely, [redacted] Compliance & Administration CoordinatorProfessional Account Management, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I did not deny the ticketI stated to the company that I only received the second notice for the ticket and that I was willing to pay the notice amount which at the time was but when I went online to pay I was rejected by Iand that it was already sent to the collection agencyMy issue is that the fines are excessive and were inflated 100% above the actual ticket amountI feel there should be a cap on the amount a customer should be charged in feesI feel the charges were not able to be negotiated by the companytherefore I had to pay the whole ticket amount in order to have it removed from my crediteven though they offered a first time offense a reduced amount it was only 25% off the ticket with feesHow do you charge for a ticket that was approximately $there should be laws governing maximum fee amounts Regards, Ericka [redacted]

Dear Revdex.com, Thank you for the opportunity to respond to Ms [redacted] complaint filed with the Revdex.comWe understand Ms [redacted] is requiring clarification of a toll violations issued by our client, South Norfolk Jordan Bridge (SNJB)She states she does not have a driver’s license, does not drive and therefore is not responsible for the toll violations now listed with Professional Account Management (PAM) in the amount of $We would like to state up front that any toll violations issued by SNJB are the responsibility of the registered owner of the plate number at the time of the violationsAccording to DMV records, at the time of these toll violations, Ms [redacted] was the registered owner of Alabama plate number 8519ANFor clarification of the toll violations in question: · August 29th-September 21st, 2016: Seven toll violations are issued for crossing the South Norfolk Jordan Bridge East Toll Plaza without a valid transponderPhoto capture shows this plate to be Alabama number 8519AN· October 8th, 2016: After matching the plate number, via DMV record search, to Ms [redacted] the 1st Toll Violation notice is mailed to the DMV registered address on fileThe total amount due is $This total amount due is for the missed tolls only and states if not paid within days an additional $penalty fee will be addedA copy of this notice is attached· November 8th, 2016: For failure to pay, a 2nd Invoice is mailed to Ms [redacted] with a total amount due of $A copy of this notice is attached· December 24th, 2016: A 3rd, and final, notice is mailed to Ms [redacted] warning of her account being sent to PAM for collections with an additional $ added in penalty fees· January 20th, 2017: Ms [redacted] account is sent to PAM for collection with a total amount due of $The first collection letter is mailed to MsTisdale· February 20th, 2017: A 2nd collection notice is mailed to MsTisdale, with a total amount still due of $· February 28th, 2017: Ms [redacted] calls the PAM office, but did not provide our Representative with her full name, which did not allow us to be able to provide Ms [redacted] with any information regarding these violationsIn order to ensure privacy of our citizens and protect confidential information, we do require a citizen to verify their full name in order to proceed with discussing the account listed with usUnfortunately, Ms [redacted] was not able to do so, and we could not provide the desired informationWe do understand Ms [redacted] is stating that she does not drive and could not be responsible for these citationsIt does not seem that Ms [redacted] is disputing that the plate number involved in these violations is her plate numberOften we find that a citizen may have co-signed or purchased a vehicle for someone else and therefore their name shows as the registered owner of the vehicleIf Ms [redacted] is stating that the plate is not registered to her, we can certainly work with her and let her know documentation that is needed to show she was not the registered owner of the plate number at the time of the violationsThank you again for the opportunity to respond and should the Revdex.com or Ms [redacted] have any further questions or concerns, please do not hesitate to contact meSincerely, [redacted] Professional Account Management

RE: Revdex.com #10857616, Revdex.com MD [redacted] Dear Mr [redacted] , Thank you for the opportunity to respond to the complaint from Ms [redacted] We have researched the situation and have chosen to remove the violations and fines from Ms [redacted] 's account and release the charges from any further collection activity by Professional Account Management Sincerely, [redacted] , Compliance Manager Professional Account Management, LLC

Good Morning,Thank you for the response Ms [redacted] I did receive your voicemail yesterday, however I must have written down the call back number wrong as it went to some one elseThe voicemail number was also a general number to a companyI did attached the notice that DC sent to you regarding both citations in my response to your CFPB complaintI apologize I did not attach them with this complaint, they are attached nowWhen you called our office on March 28th, to state that the citation was paid, our Representative was only showing one open citation in our system for you, since the other citation was paid and closed back on 2/8/When you stated that citation was paid, our Representative suggested that you send in proof of payment along with a disputeOur Correspondence Department received the dispute on 4/28/Once researched, it was found that the payment was made for a different citation that was already closed out over months priorI show in the account notes that a validation letter was mailed to you that same dayThe attachment has the citation notices and information for both of the citations, the one you paid on 2/8/(#8161846265, Pages 1&2), and the one that is currently open and due (#8165227604, Pages 3&4)Thank you again for the opportunity to respond and should you have any further questions, please let me knowSincerely, [redacted]

Mr [redacted] ,Thank you for the opportunity to respond to your complaint filed with the Revdex.comWe would be happy to research your dispute and provide a thorough response, however we need some additional identifying information from you in order to locate your account here at Professional Account ManagementIf you could provide the PAM Account Number and/or the License Plate number from the tax intercept letter you received, I would be able to positively locate an account here for you, if one existsAdditionally, if you have any other documentation you may be able to provide with your dispute please do soPAM provides collection services and tax intercept on behalf of numerous Clients around the CountryIf you believe you are not responsible for the citation/violation in question, please provide additional information to support that claimThank you and we look forward to your response.Professional Account Management, LLC

Dear Revdex.com, Thank you for the opportunity to respond to Ms [redacted] complaint filed with the Revdex.comWe understand she has been attempting to contact our office to make a payment on a toll violation issued by our client, the Bay Area Toll Authority (BATA), however has been unsuccessful and has concerns that Professional Account Management (PAM) is not a legitimate companyShe also is stating she believes payment for the violation was previously made to BATAPAM is a licensed debt collection agency and has been since We are licensed with the Wisconsin Department of Financial Institutions (license# 407) and numerous other states, all of which are in good standingI have reached out to BATA upon receipt of Ms [redacted] complaint and have just this morning heard back from them regarding the following toll violation: · Violation# [redacted] : Issued on 4/19/for crossing the Richmond Bridge without a valid transponderThe amount of the missed toll was $BATA sent the DMV registered owner/address (Ms [redacted] ) an initial notice on 6/2/indicating the amount dueAll notices from BATA and PAM are mailed to the DMV registered address on file at the time of the violationDue to non-payment, the account was sent to PAM for collections on 07/29/with a total amount due of $(all fees are added by BATA prior to placement with PAM)PAM sent Ms [redacted] an Initial Collection Letter within days of receipt of the account (standard policy for all accounts listed with us)It appears that PAM received the notice back in September of and placed Ms [redacted] account ‘on hold’ until PAM was able to obtain a current addressOnce we did, an additional notice was sent out to Ms [redacted] Upon receipt of Ms [redacted] complaint I did reach out to BATA to obtain additional information regarding Ms [redacted] account placed with PAMBATA has agreed to dismiss the violation in full and provided the following information: “This patron had two violations with us [redacted] occurred 3/16/on the Golden Gate BridgeInitially it was invoice [redacted] with mailing date of 3/26/ The mailing date for the violation notice was 5/27/ The violation was paid 6/10/ The second violation was [redacted] which occurred 4/19/on the Richmond San Rafael Bridge and was mailed 6/2/ We could find no record of correspondence with the patron other than the violation notices We have adjusted the payment made and cleared the collection violation [redacted] with some of the funds As of 10/4/all violations show as paid in full in our records.” Also, please note that PAM no longer reports to any credit bureau agencies and have not since June of At that time all accounts that were reported were submitted for deletionThere should be no information reported to the credit bureaus for Ms [redacted] from PAM Also, I have checked the www.pampayments.com website again this morning and it does show nothing further is due for Account# [redacted] (Vio# [redacted] ) If the Revdex.com or Ms [redacted] has any further questions or concerns, please do not hesitate to contact meSincerely, Lynsay Miller Professional Account Management, LLC

Dear Revdex.com, Thank you for the opportunity to respond to the complaint filed with the Revdex.comWe understand he is stating that toll violation notices being sent to him from our client, North Texas Tollway Authority (NTTA), and Professional Account Management (PAM) are not his responsibility and are being sent to him in errorThis Revdex.com Complaint was submitted by [redacted] (Mr [redacted] ) However, NTTA and PAM have at all times identified the responsible party for the toll violations as [redacted] *** Note that all invoices and correspondence name only [redacted] ***Accordingly, at no time has PAM ever sought collection from Mr [redacted] We are trying to understand why Mr [redacted] believes he is or may be responsible for these violations given that they are not addressed to him We will be contacting Mr [redacted] directly to discuss this further and to address his concerns For informational purposes, toll violations are captured by photo on all NTTA toll roads and the registered owner of the vehicle at the time of the violation is responsible for paymentViolation notices are sent to the registered address on file with the DMV associated with the plate number, which in this case is Florida plate# [redacted] , a Peterbilt Semi TruckAnd the registered owner for this plate and vehicle, according to DMV records obtained by NTTA, is [redacted] (not Mr [redacted] ) The toll violations at issue are referenced belowApril Invoice (# [redacted] ): Multiple toll violations listed for FL plate# [redacted] , a PeterbiltTotal due is $108.86May Invoice (# [redacted] ): Five additional toll violations listed for FL plate# [redacted] , a PeterbiltTotal due is $(includes administrative fees for non-payment)June Invoice (# [redacted] ): Three additional toll violations listed for FL plate# [redacted] , a PeterbiltTotal due is $(includes administrative fees for non-payment)July Invoice (# [redacted] ): Four additional toll violations listed for FL plate# [redacted] , a PeterbiltTotal due is $(includes administrative fees for non-payment) Thank you again for the opportunity to respond to Mr [redacted] ’s complaintAs stated above, we will be contacting Mr [redacted] directly to better understand the situation and to address his concerns Again, we are not seeking collection from Mr [redacted] , and we have stopped all collections activity on this account for [redacted] while we investigate thisPlease do not hesitate to contact me should there be any further questions or concerns Sincerely, [redacted] Professional Account Management, LLC Tell us why here

Dear Revdex.com, Thank you for the opportunity to respond to Mr [redacted] complaint filed with the Revdex.comWe understand he has concerns over a toll violation issued by our client, the Georgia State Road and Toll Authority (SRTA) on March 3rd, He stated in his complaint that he has a valid toll transponder and the funds should have been deducted from this accountWe would like to clarify Mr [redacted] contact with PAM over the last few months well as the violation in question in order to better understand why we have not received the requested documentation in order to present to our client for reviewCitation #: [redacted] Client/Location/Time: Georgia State and Road Toll Authority, March 3rd, at 3:30PM License Plate#: [redacted] SRTA Violation Notice Mailed: May 24th, First PAM Collection Notice Mailed: June 29, Second PAM Collection Notice Mailed: August 4, On August 8th, Mr [redacted] called the PAM office after receiving the 2nd collection notice, stating that he has a valid transponder at the time of the violation and wanted to dispute the violationsOur representative advised Mr [redacted] of the dispute process and stated that he could mail in a copy of his transponder statement showing he had a positive balance at the time of the violation and that his license plate was listed on the transponder account He was advised to send the documentation to the ‘correspondence’ address listed on the collection noticePlease note that PAM does not have the ability to access transponder information for citizens and our client, SRTA, advised PAM on the proper method for citizens to submit documentation when claiming they had a valid transponder, yet SRTA did not record the license plate# as being associated with an active transponder accountMr [redacted] called the PAM office again on December 1st, to state that he mailed in the documentation and wanted to know the status of his violationPlease note that in his complaint Mr [redacted] says the documentation he mailed to PAM was returned to him as an ‘undeliverable’ addressThe representative advised Mr [redacted] that PAM has not received any documentation from him to date and was asked to re-sendAccording to our representative’s account notes, Mr [redacted] did not want any additional information and ended the callIf Mr [redacted] would be willing to provide this documentation directly to me, I would be happy to pass this along to our client and ask for a review of his account I will follow up directly with Mr [redacted] as to the results of the reviewThe documentation can be mailed, emailed or faxed, whichever is easier for MrSheppard: Mail: [redacted] WWisconsin Ave, Suite Milwaukee, WI Fax: 414-831-Email: [email protected] Thank you again for the opportunity to respond to Mr [redacted] complaintShould the Revdex.com or Mr [redacted] have any further questions or concerns, please do not hesitate to contact meSincerely, [redacted] Professional Account Management, LLC Tell us why here

Dear Revdex.com/Mr***,Thank you again for the opportunity to respond and address Mr [redacted] additional questions and concernsWe hope we are able to satisfactorily answer each of his requests for informationSince my original response to the Revdex.com, I have spoken with the Violations Manager at DelDOT to ensure the original notices were being sent to Mr***On July 11th, DelDOT informed me they are willing to dismiss the violations currently listed with PAMI have sent the request to our Correspondence Lead and she has dismissed each violation in question for Mr [redacted] per the instructions and authorization of DelDOT This change will take about 24hours to reflect in our system here at PAM· Photographic Evidence: As stated in our original response, DelDOT will be providing Mr [redacted] copies of all of the notices originally sent to himThese letters contain the photos and detailed violation information he is requesting.· Validation: As stated in our original response, a validation of the debt was mailed to Mr [redacted] on May 14th, This validation letter included the name of the original creditor, verification of the debt by the original creditor and amount due Also, a printout detailing each violation listed with PAM was included with the validation letter· Delaware Code: The Delaware Code is the state law that relates to toll fines and added administrative feesSince a part of Mr [redacted] original complaint related to these added fees, we always want to be clear that PAM does not add any additional fees to accounts placed with us and all fines and fees are dictated by Delaware Administrative CodeThe Code provided in our original response is easily obtainable online Again, PAM does not add any additional fees or fines to an account placed with usThese fines are added by DelDOT pursuant to the Delaware Code provided in our original response This is the link to the Code online for Mr [redacted] convenience: http://delcode.delaware.gov/title21/c041/sc03a/index.shtmlAgain, DelDOT has agreed to dismiss the following toll violations and nothing further is due:· Violation#’s: 3488932, 3497207, 3548132, & 3342734Should the Revdex.com or Mr [redacted] have any further questions or concerns, please let me know.Sincerely, [redacted] Professional Account Management, LLC

Dear Mr [redacted] /Revdex.com,We do understand that you are stating the citations were for the same infractionI did give our contact in DC a call this morning and spoke with him about the citation we currently have here at PAMHe did tell me that because the red light citation was never contested with DC, the citation remained valid and was eventually sent to PAM for collectionsHe also advised that you must call the DC Adjudication Office directly to discuss this citation as, at this point, it would be up to them as to how to handle the citationMy contact in DC works in the Violations Department and does not have the authority to dismiss a violationAll dismissals must come from the Adjudication Department and the citizen is responsible for either appealing the citation in a timely manner once the citation is issued, or in your case, you may contact them directly now to discuss the citation in questionYour situation is quite unique in that a camera captured the red light infraction, but also that an Officer issued a red light infraction at the scene of the accidentPlease give them a call at ###-###-#### to discuss this furtherIn the meantime, there is a cease communication on the account on our endPAM will not pursue collection on this account at this timeOnce a decision is made with Adjudication, they will let us know whether we can dismiss the violation on our endI would be happy to mail a confirmation letter to you once that happensThank you and please let me know if you have any further questions[redacted] Professional Account Management, LLC

RE: [redacted] Dear Mr [redacted] , Thank you for the opportunity to respond to the complaint from Ms*** We have researched the situation and have chosen to remove the violations and fines from Ms***’s account and release the charges from any further collection activity The license plate state that the violation was issued to was inconclusive in the photo image and therefore Ms [redacted] was incorrectly associated with this violation We have attempted to contact Ms [redacted] and discuss our findings Sincerely, Sonya S [redacted] , [redacted] Law Enforcement Systems, LLC

Good Afternoon, I just wanted to follow up, as promised, on Mr [redacted] complaint filed with the Revdex.comI did hear back from our client this morning (BATA) and they agreed to dismiss the account in full for Mr [redacted] According to them: “By our records the patron’s account was revoked 8/6/with the balance of -$ The balance was forwarded to collections automatically on 8/22/The customer contacted the CSC 9/5/and opened a new account We received the device 9/12/ This is why the balance shows on your records because technically it should Because we received the device and the customer opened a new account we will waive the collection balance as a courtesy to the customer The waiver request will be included in the next work order to be sent 9/15/2017.” Please allow up to hours for the dismissal to appear on our end as BATA sends us files once per weekIn the meantime Mr [redacted] account is in cease, so nothing further will be sent to him regarding this accountThank you again and should the Revdex.com or Mr [redacted] have any further questions or concerns, please do not hesitate to contact meSincerely, ______________________________________ [redacted] Compliance & Administration CoordinatorPhone 414-847-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have a copy of the tax withholding from the CA State Controller and need to know what email address to send the copy to The taxes have been withheld but the Town of Los Gatos and PMA (Duncan) still show the ticket as outstandingthis is the first time someone from OMA has acknowledged that anything was included in the envelope with the check I would like to formally request a copy of both side of the "Notice of Parking Citation" that was included in my envelope Somehow, they knew where to deposit the checkWhy did it take until November to notify me that my check from July didn't resolve the issue? It is clear I was trying to pay the fee associated with a Proof of Correctionthnak you Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I will wait to hear the final determination by Professional Account Management Regards, Carolyn [redacted]

On Fri, Dec 11, at 11:AM, *** [redacted] < [redacted] > wrote:Dear Revdex.com Agent:Yesterday PAM contacted me via phone I spoke with a woman named [redacted] who said she was "researching" my complaint During the conversation she referenced having to contact the city of Sacramento to see if they would return my funds She said they turn them over as soon as the money is taken from the taxes I had to inform her of the amount and that the money went to Alameda countyHow much work could have been done on this when my letters and recipet copies sent to this company both had the stated amount on them A simple look would have shown her the amount doubly paidI place no trust in this compnay For months they have been unwilling to communicate and now that your involved they are doing "research" on the matter With no real resolution in sight.I want it on the record of this dispute that they have made no real efforts to ensure the fair return of my over payment.Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowPlease read my complaint.The tag number is not registered to me and was not registered to me on the Dates of the toll violations.I have provided registration data from the date of Florida on all vehicles and tags register to me.I also was informed by the State of Florida that the tag number reference has not be a valid registration since [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Micheal ***

RE: Revdex.com# [redacted] , Revdex.com IL [redacted] Dear Revdex.com, Thank you for the opportunity to respond to the complaint from Ms [redacted] We have ceased all activity on this account while we confirm the status We will provide a final response once the status of the account is confirmed Sincerely, [redacted] Professional Account Management, LLC