Quail Lakes Dermatology

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me If this is a check refund and not a letter of credit
Sincerely,
*** ** ***

Complain** ***
I am rejecting this response because:
Sincerely,
*** ***l The model # of this processo* ** ***

We do not have any inventory of the *** *** We have replaced the consumer's coffee maker on several previous occasions. We will have a refund issued in the amount of $and will forward it to the consumer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Thank you so much for all your assistance in this matter and thank you to *** for addressing my concerns
Sincerely,
*** ***

Cuisinart is doing the very best they can to fill the replacement blade orders. A replacement blade will be sent to the consumer shortly. On the other note, Cuisinart sent notes to consumers thanking them for their patience in waiting for the replacement blade and advising there was a
link to obtaining an on-line receipe booklet. No advertising! Just receipes

If consumer advises the model noof his food processor a replacement blade will be sent within seven (7) days

On May 9, 2016, *** *** reported to Conair's Customer Service Representative that the coils from her hair dryer were emitted burning her daughter's neck, shoulders and *** ***'s feet. She advised our representative that there was no medical attention sought. On May 12, our
Claim Representative Joy B*** sent our questionnaire form and return postage to the consumer to return the hair dryer to us for our replacement and evaluation by our Engineering Department. To date the subject hair dryer and completed form have not been received. The information that *** *** now provides the Revdex.com that she had two hospital visits and has lost wages was not provided to our Customer Service representative. If our Engineering Department finds that the appliance has failed we will be requesting the consumer to submit photographs of her injury as well as copies of all medical reports and billsAfter we receive the hair dryer it will be submitted to our Engineering Department who will conduct a non-destructive inspection and examination of the appliance. When we are in receipt of their findings we will contact *** ***. This procedure is our protocol for handling this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I will be looking for my replacement within weeks, given shipping time etcThank you Revdex.com for clearing up this matter
Sincerely,
*** ***

Please advise the consumer that a letter was sent to him October 28, providing our telephone number and asking him to contact us. Our protocol would be to have United Parcel Service retrieve the appliance from him. When received a replacement will be shipped to him. The appliance will be sent to my attention. He will have contact information when he receives our letter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me
I will let the Revdex.com know if I do not receive the check within the next weeks. Thanks for you help on this matter, I greatly appreciate your time
Sincerely,
*** ***

If not already sent, a replacement blade will be sent within (7) seven days.

A new blade will be shipped to the consumer in the next few days.

HAIR CLIP WAS SENT BACK   Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Our records reflect that a UPS Call Tag was issued for the incorrect blade which has not been received.  When did the consumer return the incorrect blade?

Consumer does not advise the model number of their food processor.

As previously advised the consumer a replacement blade has been ordered for him.  We have no further information at this time. [redacted]Claims ManagerCuisinart Division

Thank you for providing the Model #.  I will notify our Customer Service Division to send a replacement blade within seven days.

Did they send me an address? Label to send it back? Who do I send it to? 
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and it is NOT satisfactory.   I have ALREADY REPORTED AND GONE THEOUGH THE PROCESS WITH CUSINART TO ASCERTAIN A...

NEW BLADE IN DECEMBER 2016.  My Cuisinart reference number on this replacement is RCB- [redacted]  Here was their latest response to me...I should receive my blade EIGHT MONTHS AFTER I NOTIFIED THEM MY MACHINE WAS ON RECALL: On Apr 6, 2017, at 7:43 AM, [redacted] wrote:Valued Customer,Thank you for your inquiry. According to our records, your blade won''t ship out til after June sometime.