Quail Lakes Dermatology

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me ONLY IF  they actually test the heating of the oven for convection baking. My testing of the oven has shown faulty design  and failure to reach baking temperatures.  Repeatedly I have asked them to test.  Customer Service has never complied, just kept sending me another faulty oven, certainly indicating they cannot repair it on the repair bench. If that goes on, I would end up with oven #6 which would not bake and would have no warranty.
Sincerely,
[redacted]

We do not warranty our knives against "rust" which can be removed using lemon juice or a rust remover such as Barkeepers Polish.  On a one time only basis, we will replace the knives for the consumer.  Return postage will be sent for returning them.  New knives will be sent upon...

receipt.

Please advise the consumer that Cuisinart is doing everything possible to accommodate consumers and provide a replacement blade.  We are currently out of stock and expect to ship replacement blades within the next 30-60 Days.  We are sorry for the inconvenience this recall has caused.

A refund check will be ordered for the consumer, when received it will be mailed to her.

Complaint: [redacted]
I am rejecting this response because:  I filled out the requested paperwork Dec 13, 2016, requesting a replacement riveted blade.  You have that paperwork...

and have indicated that my model oF Cuisinart was one that had a defective blade that was being recalled and would be replaced.  For the second time, per your request, I have a Cuisinart Premier Series 7-cup Food Processor, [redacted] Series, service notification [redacted]
Sincerely,
[redacted]

Consumer does not advise the Model and Serial Number of her Food Processor in her complaint.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  UPDATE: As of 4/9/16 I have received the requested replacement knife.
Sincerely,
[redacted]

Better Bus. Bureau - This is our lst notice of this complaint!  A replacement blade will be sent to the consumer within (7) days providing that a replacement blade has not already been sent.

Since you are now working with the Legal Department it would be very helpful if you would advise the Model No. of your food processor.

Complaint: 11[redacted]
I am rejecting this response because: Business has requested pictures of the defective...

[redacted] but after attempting uploading files I was unsuccessful . Please note I have already send these pictures to business a few times and have been trying to get a response since December 2016. They can search for my initial request under my email [redacted]I want replacement of my defectives [redacted] under the manufacturer warranty as soon as possible. I should not have to resort to Revdex.com to have a business honor their manufacturer warranty. 
Sincerely,
[redacted]

The undersigned contacted Mr. Beylis this date and have advised him that we will have UPS retrieve his toaster oven from him.  When it is received a replacement unit will be sent.

Our Customer Service Division advises they replaced the consumer's out of warranty appliance on 1/10/17.

Advise consumer that return postage has been sent to her as previously advised.  When the coffee maker is received we will issue a refund to her.

Complaint: [redacted]
I am rejecting this response because:apparently Conair has no response and is not going to do anything to satisfy my complaint.  Guess there is nothing else tobe done.
Sincerely,
[redacted]

We have finally located consumer's return.  A refund check will be ordered and sent when it is received from our Finance Department!

We do not understand the rejection as we asked a question as to what the model no. was.A replacement blade will be sent to the consumer this week as we have recently received replacement blades from the manufacturer.

I have contacted Mr. [redacted] this morning, he will visit the Cuisinart Website to choose a different replacement model coffee maker that he wishes to receive since we no longer have the model DCC-1100BW.  When we are in receipt of his choice, a replacement coffee maker will be sent to him.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will follow up if the business does not make good on their promise...

to send a replacement blade this week.
Sincerely,
[redacted]

Return postage will be sent to the consumer.  When the hair dryer is received it will be evaluated by our Engineering Department and we will advise the consumer of our findings.   The Use and Care Instruction Booklet which accompanies the appliance specifically warns the user against...

leaving the hair dryer plugged in and unattended.

Consumer does not advise the Model No. of her food processor.