Ripped Muscle X

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at anytime by calling customer service or emailing [redacted] If a customer needs to contact customer service, the phone number is listed on [redacted] the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on [redacted] where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the product The consumer placed the order on 04/04/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 04/23/as explained in the terms and conditions for which they agreed toHis second bottle was automatically billed days later on 05/23/The consumer contacted our company on 05/23/with a request for cancellationThe account was canceled immediately as instructed and they were sent a confirmation email confirming the cancellationBased on the nature of the call, the customer service agent voided the charge of $on that same day for the 05/23/chargeThe customer obviously did not receive the second package, because it was cancelled the day it was billed, and we stopped the shipment(this information was given to the customer that day)The customer told the representative that he disputed the first chargeHe was told that we cannot refund the charge unless he dropped the disputeThe customer agreed to contact his bank to drop the disputeThe customer has not contacted us to verify if the dispute was dropped or not, therefore the first charge of $was not refundedWe are assuming the customer has already dropped the dispute, and is now asking for the refundWe are going to issue the refund for the first charge of $due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their ordersWe state the terms and conditions clearly, and send a synopsis attached to every packageTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our websitehttp:// [redacted] / or http:// [redacted] /main/ and below is a brief explanation of our terms and conditionsThe customer is required to return the first bottle to the San Diego addressHe will receive email confirmation of the refund

Customer Information: [redacted] [redacted] ** [redacted] [redacted] [redacted] [redacted] We received a notice from you that we had not responded to the customer's rebuttal of our response, however we contacted the customer directly regarding their account, and are sending a refund check in the amount of $This is the amount the customer has been charged, minus the charges he placed in a dispute with his bankThe information he provided for CollectPros was sent by mistake via a third party and there will be no further action on his account At this time we consider this complaint resolvedPlease let us know if there is any further information you might need -- Best Regards, Ripped Muscle X Support www.rippedmusclex.com PO BOX San Diego, CA 92169Customer Service: 1-855-204-7725Monday - Friday , 8am - 4pm Pacific Standard Time

The customer placed the order on 01/This is when they paid the initial $for shipping and handling and this began the trial period to sample from the initial day supply they were sentSince there was no notification of a request for cancellation and/or a returned product during the allotted time, the customer was automatically billed for the day supply on 01/as explained in the terms and conditions which they agreed toThe consumer contacted Ripped Muscle X on 02/with a bank representative on the line with a request for cancellationThe account was cancelled immediately as instructed and the customer was sent a cancellation confirmation via emailBased on the nature of the call, the customer service agent offered a partial refund of $that dayThe consumer and bank representative accepted this courtesy credit over the recorded phone lineOnce a refund is processed, it takes 3-business days for it to be credited back to the customer’s accountWe have refunded the remainder of the amount $65.73, due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their orderWe state the terms and conditions clearly, and send a synopsis card with our contact information, with each orderTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our website, www.rippedmusclex.com or www.rippedmusclex.com/main/index.php Below is a brief explanation of our terms and conditions: Terms and Conditions You will have days from the date you receive your bottle to decide if Ripped Muscle X is right for youYou must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place the order (orders placed Saturday-Sunday will be shipped the following Monday)If you are unhappy with the product at any time during those days, you must call us at 1-855-204-and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothing and we will bill you $for your initial order, and every days thereafter we will send you a new day supply of the product for $To cancel automatic delivery and billing, please call us at 1-855-204-during business hours (Monday-Friday, 8am-4pm PST) or email us at [email protected] read our terms and conditions for more details

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be partially satisfactory to me I am only being refunded half the amount $ [redacted] out of $ [redacted] The other $ [redacted] is from [redacted] but both were ordered together through the same vendorI would like for them to acknowledge this and refund me the other $ [redacted] as well I have received a notification from the vendor stating that a refund will be issued for $ [redacted] that I am pleased to have receivedI would like the Revdex.com to discuss the remaining amount with the same vendor and update me on the situationFurthermore I am extremely satisfied with the result the Revdex.com has provided Thank you, [redacted] ***

The consumer placed the order originally on 08/09/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 08/24/as explained in the terms and conditions for which they agreed toThe account had a monthly membership for $that recurred on 09/23/12, 10/23/12, 11/22/12, 12/22/12, and 01/21/The consumer contacted our company on 02/18/with a request for cancellationThe account was canceled immediately as instructed and they were sent a confirmation email confirming the cancellationBased on the nature of the call, the customer service agent refunded a partial charge of $on that same dayThe consumer would have received an e-mail confirmation of the cancellation and refundThe refund usually takes three to seven business days to credit backThe consumer then contacted us again on 08/19/We made an exception and issued three more credits, the remainder of the January charge at $43.63, a full refund of December at $87.63, and a partial of November at $The total refund amount for 08/19/was $This credit was originally issued back onto an account that was closed by the consumer at an earlier date After communication between Ripped Muscle Xtreme, and [redacted] ***, we found a solutionBank of America directly contacted our supervisor, [redacted] and the account should be reinstatedWe have directly confirmed information with [redacted] and come to a resolutionWe appreciate his feedback regarding our business, and our hopes to provide excellent customer service [redacted] is aware of how to contact us should there be any further issues in regards to this accountHe has been sent e-mail confirmations of all refunds, and the cancellation that was originally applied in February

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at anytime by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on rippedmusclex.com, the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on rippedmusclex.com where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the productThe consumer placed the order on 04/14/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 04/29/as explained in the terms and conditions for which they agreed toThe consumer contacted our company on 04/29/with a request for cancellationThe account was canceled immediately as instructed and they were sent a confirmation email confirming the cancellationBased on the nature of the conversation, the customer service agent refunded the charge of $on that same dayThe consumer would have received an e-mail confirmation of the cancellation and refundThe refund will take three to seven business days to credit back

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.How is one to contact them if they never answer the phone number published on it's website? The terms and conditions are buried in and are confusing as well I am still requesting a refund Regards, [redacted]

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at anytime by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on rippedmusclex.com, the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on rippedmusclex.com where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the productThe consumer placed the order on 01/21/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 02/05/as explained in the terms and conditions for which they agreed toThe consumer was then billed and shipped a second, replenishment monthly bottle at the same cost of $on 03/07/On 03/17/2014, we had received a request for refunds by the consumers' banking institution and all requests were met and obliged with full refunds issued that same dayThere was also an immediate cancellation of the accountThis matter has already been resolvedThank you

We are not the same vendor, we advertise with [redacted] through third-party advertisersThe consumer needs to contact them separatelyThey have their own contact information including phone number, e-mail, and addressPlease notify consumer to contact them directly regarding his information with themWe do not have access to their customer support accountsWe have issued a full refund of $ [redacted] from our company

At Ripped Muscle X, every customer is given the option to try their first day supply without charge for days after receiving their orderDuring the days, if the customer is not satisfied with their product, they are to contact customer service via phone or email with a notice of cancellation and the product must be postmarked for return within those daysIf the customer keeps their day supply after days from the date of delivery, they are automatically billed for the product and then billed and shipped a new day supply every days thereafterThe customer has the ability to cancel at any time by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on www.rippedmusclex.com, the product, the pamphlet that arrives with their order, and the package the product is shipped inThe terms are disclosed clearly on www.rippedmusclex.com where the customer would have ordered the productThe customer also has to click “I agree to the terms and conditions” twice before the order is processedIf the customer does not click the box to agree with the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website, at the bottom of the first page, and also highlighted in a large white box on the second page where the customer inputs their billing information, as well as sent out with the productThe customer placed the order on 10/08/This is when they paid the initial $for shipping and handling and this began the trial period to sample from the initial day supply they were sentSince there was no notification of a request for cancellation and/or a returned product during the allotted time, the customer was automatically billed for the day supply on 10/23/as explained in the terms and conditions which they agreed toThe consumer contacted Ripped Muscle X on 10/26/with a request for cancellationThe account was cancelled immediately as instructed and the customer was sent a cancellation confirmation via emailBased on the nature of the call, the customer service agent refunded the amount of $that dayOnce a refund is processed, it takes 3-business days for it to be credited back to the customer’s accountWe have refunded the remainder of the amount, $65.73, due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their orderWe state the terms and conditions clearly, and send a synopsis card with our contact information, with each orderTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our website, www.rippedmusclex.com or www.rippedmusclex.com/main/index.php Below is a brief explanation of our terms and conditions: Terms and Conditions You will have days from the date you receive your bottle to decide if Ripped Muscle X is right for youYou must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place the order (orders placed Saturday-Sunday will be shipped the following Monday)If you are unhappy with the product at any time during those days, you must call us at 1-855-204-and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothing and we will bill you $for your initial order, and every days thereafter we will send you a new day supply of the product for $To cancel automatic delivery and billing, please call us at 1-855-204-during business hours (Monday-Friday, 8am-4pm PST) or email us at [email protected] read our terms and conditions for more details

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Mr [redacted] placed an order on 07/16/for the 14-day trial of a 30-day product supplyHe placed his order online for the shipping and handling cost of $On the website, he agreed to the terms and conditions twice that verified he was aware he had to cancel within 14-days, or he would be charged for the full retail price of $for the 30-day product supply he receivedWe received no contact within his trial period, and he was subsequently charged $on 08/07/This information is verified on our website www.rippedmusclex.com and www.rippedmusclex.com/main/order.php to verify the terms and conditions before he processed the orderThe first attempt we had from the consumer to cancel was on 08/28/He sent an e-mail to confirm his cancellation, he was immediately cancelled and sent an e-mail confirmation to verify the account had been closedWe do see that he requested a refund, and his request was not replied toWe apologize for this inconvenience and due to this error have issued a full refund of $from 08/07/This refund will take three to seven business days to credit back onto his account

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at anytime by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on rippedmusclex.com, the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on rippedmusclex.com where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the product The consumer placed the order on 04/06/This is when they paid the initial $and this began the day trial period to sample from the initial day supplyIf the customer place an order with a different company, he has to contact them to cancelThe customer has not been billed for the bottle that signed up forWe have closed the customer account from anything furtherAs a courtesy, we've refunded the $shipping chargeThe customer will receive an refund emailRefunds take to business days to process

At Ripped Muscle X, every customer is given the option to try their first day supply without charge for days after receiving their orderDuring the days, if the customer is not satisfied with their product, they are to contact customer service via phone or email with a notice of cancellation and the product must be postmarked for return within those daysIf the customer keeps their day supply after days from the date of delivery, they are automatically billed for the product and then billed and shipped a new day supply every days thereafterThe customer has the ability to cancel at any time by calling customer service or emailing [redacted] @rippedmusclex.comIf a customer needs to contact customer service, the phone number is listed on www.rippedmusclex.com, the product, the pamphlet that arrives with their order, and the package the product is shipped inThe terms are disclosed clearly on www.rippedmusclex.com where the customer would have ordered the productThe customer also has to click “I agree to the terms and conditions” twice before the order is processedIf the customer does not click the box to agree with the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website, at the bottom of the first page, and also highlighted in a large white box on the second page where the customer inputs their billing information, as well as sent out with the product The customer placed the order on 4/04/This is when they paid the initial $for shipping and handling and this began the trial period to sample from the initial day supply they were sentSince there was no notification of a request for cancellation and/or a returned product during the allotted time, the customer was automatically billed for the day supply on 4/19/as explained in the terms and conditions which they agreed toThe consumer contacted Ripped Muscle X on 5/14/with a request for cancellationThe account was cancelled immediately as instructed and the customer was sent a cancellation confirmation via emailWe assumed this account was settled and closed until we received this claimWe have refunded amount of $due to this complaint, however, we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their orderWe state the terms and conditions clearly, and send a synopsis card with our contact information, with each orderTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our website, www.rippedmusclex.com or www.rippedmusclex.com/main/index.php Below is a brief explanation of our terms and conditions: Terms and Conditions You will have days from the date you receive your bottle to decide if Ripped Muscle X is right for youYou must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place the order (orders placed Saturday-Sunday will be shipped the following Monday)If you are unhappy with the product at any time during those days, you must call us at 1- [redacted] and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothing and we will bill you $for your initial order, and every days thereafter we will send you a new day supply of the product for $To cancel automatic delivery and billing, please call us at 1- [redacted] during business hours (Monday-Friday, 8am-4pm PST) or email us at [redacted] @rippedmusclex.comPlease read our terms and conditions for more details

At Ripped Muscle X, every customer is given the option to try their first day supply without charge for days after receiving their orderDuring the days, if the customer is not satisfied with their product, they are to contact customer service via phone or email with a notice of cancellation and the product must be postmarked for return within those daysIf the customer keeps their day supply after days from the date of delivery, they are automatically billed for the product and then billed and shipped a new day supply every days thereafterThe customer has the ability to cancel at any time by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on www.rippedmusclex.com, the product, the pamphlet that arrives with their order, and the package the product is shipped inThe terms are disclosed clearly on www.rippedmusclex.com where the customer would have ordered the productThe customer also has to click “I agree to the terms and conditions” twice before the order is processedIf the customer does not click the box to agree with the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website, at the bottom of the first page, and also highlighted in a large white box on the second page where the customer inputs their billing information, as well as sent out with the product The customer placed the order on 02/08/This is when they paid the initial $for shipping and handling and this began the trial period to sample from the initial day supply they were sentSince there was no notification of a request for cancellation and/or a returned product during the allotted time, the customer was automatically billed for the day supply on 02/23/as explained in the terms and conditions which they agreed toThe consumer contacted Ripped Muscle X on 03/02/with a request for cancellationThe account was cancelled immediately as instructed and the customer was sent a cancellation confirmation via emailWe have refunded the amount of $due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their orderWe state the terms and conditions clearly, and send a synopsis card with our contact information, with each orderTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our website, www.rippedmusclex.com or www.rippedmusclex.com/main/index.php Below is a brief explanation of our terms and conditions: Terms and Conditions You will have days from the date you receive your bottle to decide if Ripped Muscle X is right for youYou must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place the order (orders placed Saturday-Sunday will be shipped the following Monday)If you are unhappy with the product at any time during those days, you must call us at 1-855-204-and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothing and we will bill you $for your initial order, and every days thereafter we will send you a new day supply of the product for $To cancel automatic delivery and billing, please call us at 1-855-204-during business hours (Monday-Friday, 8am-4pm PST) or email us at [email protected] read our terms and conditions for more details

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at any time by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on rippedmusclex.com, the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on rippedmusclex.com where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the productThe consumer placed the order on 10/19/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 11/09/as explained in the terms and conditions for which they agreed toThe consumer contacted our company on 11/12/with a request for cancellationThe account was canceled immediately as instructed and they were sent a confirmation email confirming the cancellation We have refunded the charge of $as a courtesy due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their ordersWe state the terms and conditions clearly, and send a synopsis attached to every packageTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our websitewww.rippedmusclex.com and below is a brief explanation of our terms and conditionsAlso, the consumer mentions another company, please have him contact them separately Terms and Conditions: You must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday)You will have days from your original order date to see if Ripped Muscle X is right for youIf you are unhappy with the product at any time during those days, you must call us at 1-866-219-and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothiwill bill you $for your initial order, and every thirty days thereafter we will send you a new 30-day supply of our product, and automatically bill you the low price of $To cancel automatic delivery and billing, call us at 1-866-219-or email us during business hours: Mon - Fri, 8am - 4pm Pacific TimePlease read our terms and conditions for more details

They have refunded my order price of $ They do state their terms and conditions on a click to this page of small print connection and it is buried in mounds of small print as well as the exorbitant price of their product Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

We offer our consumers the chance to receive the item within the 14-day trial period, and decide if they wish to continue or cancelThe original item is a full 30-day product supply and we do not offer it for free anywhere on our websiteWe provide the terms and conditions twice on the website before the consumer orders to verify they have read and understood all that they are agreeing to The consumer placed the order on 10/22/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 11/06/as explained in the terms and conditions for which they agreed toThe consumer contacted our company on 11/06/with a request for cancellationThe account was canceled immediately as instructed and they were sent a confirmation email confirming the cancellationThe consumer would have received an e-mail confirmation of the cancellation --------- We have refunded the charge of $due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate times to process their ordersWe state the terms and conditions clearly, and send a synopsis attached to every packageTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our website [redacted] and below is a brief explanation of our terms and conditions Terms and Conditions: You must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday)You will have days from your original order date to see if Ripped Muscle X is right for youIf you are unhappy with the product at any time during those days, you must call us at [redacted] and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothiwill bill you $for your initial order, and every thirty days thereafter we will send you a new 30-day supply of our product, and automatically bill you the low price of $To cancel automatic delivery and billing, call us at [redacted] or email us during business hours: Mon - Fri, 8am - 4pm Pacific TimePlease read our terms and conditions for more details

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at any time by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on rippedmusclex.com, the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on rippedmusclex.com where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the productThe consumer placed the order on 01/11/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 01/26/as explained in the terms and conditions for which they agreed toThe consumer contacted our company on 01/27/with a request for cancellationHe provided the tracking number showing the item was being returned within the trial period and we immediately issued the full refund of $The consumer would have received an e-mail confirmation of the cancellation and refundThe refund will take three to seven business days to credit back

At Ripped Muscle Extreme, every customer is given the right to try their first day supply without charge for the first daysAfter the day trial period, if the customer is unsatisfied with their product, they are to return the remainder postmarked for return within their day trial period and also contact customer service to notify a request for cancellationIf the customer keeps their day supply after the days, they are automatically billed for their product on the 15th day and then automatically shipped and billed a product every days thereafterThe customer has the ability to cancel at any ***e by calling customer service or emailing [email protected] a customer needs to contact customer service, the phone number is listed on rippedmusclex.com, the product, the pamphlet, and the package the product is shipped inThe terms are disclosed clearly on rippedmusclex.com where the customer would have ordered their productThe customer has to also click "I agree to the terms and conditions" twice before the order is processedIf the customer does not "agree" to the terms, the order will not processThe terms and conditions are disclosed directly on the ordering website not only on the bottom of the first page, but also highlighted in a large white box on the second page where the customer inputs their card information, as well as sent out with the productThe consumer placed the order on 12/27/This is when they paid the initial $and this began the day trial period to sample from the initial day supplySince there was no notification of a request for cancellation and/or a returned product during the allotted trial period, the consumer was automatically billed for the day supply on 01/11/as explained in the terms and conditions for which they agreed toThe consumer contacted our company after this complaint was received, on 01/14/with a request for cancellationThe account was canceled immediately as instructed and they were sent a confirmation email confirming the cancellationBased on the nature of the call, the customer service agent issued a 50% courtesy credit of $today on a recorded phone callThe consumer would have received an e-mail confirmation of the cancellation and refundThe refund will take three to seven business days to credit back --------- We have refunded the remainder of the amount due to this complaint, however we stand by our policies and we would like to reiterate that our customers accept the terms and conditions two separate ***es to process their ordersWe state the terms and conditions clearly, and send a synopsis attached to every packageTerms and conditions are located on all ordering websites, and should be read as they are there for a reasonPlease refer to our websitewww.rippedmusclex.com and below is a brief explanation of our terms and conditions Terms and Conditions: You must pay a shipping and handling fee of $for us to send you a full day supply of Ripped Muscle XWe ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday)You will have days from your original order date to see if Ripped Muscle X is right for youIf you are unhappy with the product at any ***e during those days, you must call us at [redacted] and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothiwill bill you $for your initial order, and every thirty days thereafter we will send you a new 30-day supply of our product, and automatically bill you the low price of $To cancel automatic delivery and billing, call us at [redacted] or email us during business hours: Mon - Fri, 8am - 4pm Pacific ***ePlease read our terms and conditions for more details