Dear ***,Thank you for recent commentsFirst, I want to offer my sincerest apologies to you for the issueI have followed up your case and our team has solved it for you in the ticket.Can you please send us your reply ? Again, I am extremely sorry for the
frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am rejecting this response since I have given you my email and there has been no messageI will not waste my time trying to navigate your sitePlease respond to my email ***or mail my dollars to *** *** *** *** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I wasn't sure to buy clothes online, since you can't try them on first, but I sized myself and use their size chart they give you in every cloth and it was really accurateI bought a coat and I was like exactly like the photo in the site! Great material and details
Amazing shopping website.It's as practical as usefulThe shipping rate is mostly free and the the product came before the stipulated time
Dear ***,
Thank you your feedbackWe very much regret issue and are fully committed to resolving it to your satisfactionYour case has been taken cared of by our support teamCould you please refer to your ticket? We have
resolved it there and we are now awaiting for your replyOnce again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you very much for your understandingBest Regards
Rosegal Customer Service
Dear ***,
255);">Thank your for your messageWe very much regret issue and are fully committed to resolving it to your satisfactionI have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ?
Once again, we cannot apologize enough for any inconveniences this case may have caused youThank you very much for your collaborationBest Regards
Rosegal Customer Service
Please note I placed an order with this company and have not gotten no response, phone number, mail box is full, cannot leave a message, the email posted is not a true working email addresslooked them up on google and all information is bogus...!! Please advise what I need to do either refund my money or provide merchandise please, help in this matter
*** ***
Pennsylvania resident
Email: ***
Dear ***,Thank you for your valuable feedbackLet me start by apologizing personally for your experience We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us
?Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service
Dear Customer,
Thank you for your responseWe apologize for the inconvenience that have causedPlease keep communication at ticket No:*** for better solutionThank you for your support and understandingBest Regards
Rosegal Customer Service
Dear ***,Thank you for providing your extremely valuable feedback to us.First, I want to offer my sincerest apologies to you for the issueYour case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are
now awaiting for your reply.Thank you very much for your understanding.Yours sincerely,Rosegal.com Customer Service
Dear ***,
Thanks so much for placing order with Rosegal.comI want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer
Please kindly note that we have refunded you 26.97USD on your payment account on
2016-**-16:04:Could you please tell us if you have received the refund and do you have any other problems about this order ?
Once again , we wish to apologize for any inconvenience and we look forward to hearing from youWe want to thank you for your constructive comments, which are always most welcomeThank you so much for using our site and for providing your valuable feedback to us
Best Regards
Rosegal Customer Service***
Dear ***,Thank you for recent commentsI want to extend my sincere apologies for the problems you have experienced.Please kindly note the order number provided is not available on our websiteOur order number starts with the letter "Z" and includes digital numbers.Could
you please provide us correct order number?Once again we apologize for any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It does not work for meI emailed them about canceling my order well before thisI never received an answer or any indication that they even got my email I also tried calling the number they have listed to try to cancel the order but the number said it was not in service.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear ***,Thank you for your important feedback.I want to start by apologizing unreservedly to you for what has happened.We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us
?Once again, we cannot apologize enough for any inconveniences this case may have caused youYours sincerely,Rosegal.com Customer Service
Dear ***,Thank you so much for your important feedbackI want to extend my sincere apologies for the problems you have experienced.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now
awaiting for your reply.Thank you for your support and patience.Yours sincerely,Rosegal.com Customer Service
Rosegal Clothing Online shopping is Perfect for me,I so much love their clothes,very affordable and has good quality,shipping delivery is so fast ,Gorgeous clothes there,i'll definitely will order again :) ?
I just ordered from them on July *, 2016 and haven't received info as to shipping but they did give me a paid invoice # [redacted]. Tried emailing them and phoning. Email's were undelivered and phone was thru magic jack - mail box full! I guess I just gave them free money! [redacted]
Dear [redacted],Thank you for notifying us of your complaint. We regret any inconvenience or frustration that your experience has caused you. We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer...
to us ?Thank you very much for your cooperation. Yours sincerely,Rosegal.com Customer Service
Dear [redacted],
Thank you for taking your time to write your review.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have taken care of your complaint and offered a resolution via the ticket center.
class="Apple-tab-span"> Could you please check your rosegal account and answer to us ?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you for your support and patience.
Best Regards
Rosegal Customer Service
Dear [redacted],Thank you so much for your important feedback. Let me start by apologizing personally for your experience. We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your site_name account and answer to us ?We...
value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service
Dear [redacted],Thank you for your important feedback.I want to extend my sincere apologies for the problems you have experienced.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for...
your reply.You are a valued customer, and we are committed to providing you with the best service possible. Yours sincerely,Rosegal.com Customer Service
Dear ***,Thank you for recent commentsFirst, I want to offer my sincerest apologies to you for the issueI have followed up your case and our team has solved it for you in the ticket.Can you please send us your reply ? Again, I am extremely sorry for the
frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am rejecting this response since I have given you my email and there has been no messageI will not waste my time trying to navigate your sitePlease respond to my email ***or mail my dollars to *** *** *** *** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I wasn't sure to buy clothes online, since you can't try them on first, but I sized myself and use their size chart they give you in every cloth and it was really accurateI bought a coat and I was like exactly like the photo in the site! Great material and details
Amazing shopping website.It's as practical as usefulThe shipping rate is mostly free and the the product came before the stipulated time
Dear ***,
Thank you your feedbackWe very much regret issue and are fully committed to resolving it to your satisfactionYour case has been taken cared of by our support teamCould you please refer to your ticket? We have
resolved it there and we are now awaiting for your replyOnce again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you very much for your understandingBest Regards
Rosegal Customer Service
Dear ***,
255);">Thank your for your messageWe very much regret issue and are fully committed to resolving it to your satisfactionI have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ?
Once again, we cannot apologize enough for any inconveniences this case may have caused youThank you very much for your collaborationBest Regards
Rosegal Customer Service
Please note I placed an order with this company and have not gotten no response, phone number, mail box is full, cannot leave a message, the email posted is not a true working email addresslooked them up on google and all information is bogus...!! Please advise what I need to do either refund my money or provide merchandise please, help in this matter
*** ***
Pennsylvania resident
Email: ***
Dear ***,Thank you for your valuable feedbackLet me start by apologizing personally for your experience We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us
?Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service
Dear Customer,
Thank you for your responseWe apologize for the inconvenience that have causedPlease keep communication at ticket No:*** for better solutionThank you for your support and understandingBest Regards
Rosegal Customer Service
Dear ***,Thank you for providing your extremely valuable feedback to us.First, I want to offer my sincerest apologies to you for the issueYour case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are
now awaiting for your reply.Thank you very much for your understanding.Yours sincerely,Rosegal.com Customer Service
Dear ***,
Thanks so much for placing order with Rosegal.comI want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer
Please kindly note that we have refunded you 26.97USD on your payment account on
2016-**-16:04:Could you please tell us if you have received the refund and do you have any other problems about this order ?
Once again , we wish to apologize for any inconvenience and we look forward to hearing from youWe want to thank you for your constructive comments, which are always most welcomeThank you so much for using our site and for providing your valuable feedback to us
Best Regards
Rosegal Customer Service***
Dear ***,Thank you for recent commentsI want to extend my sincere apologies for the problems you have experienced.Please kindly note the order number provided is not available on our websiteOur order number starts with the letter "Z" and includes digital numbers.Could
you please provide us correct order number?Once again we apologize for any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It does not work for meI emailed them about canceling my order well before thisI never received an answer or any indication that they even got my email I also tried calling the number they have listed to try to cancel the order but the number said it was not in service.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Dear ***,Thank you for your important feedback.I want to start by apologizing unreservedly to you for what has happened.We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us
?Once again, we cannot apologize enough for any inconveniences this case may have caused youYours sincerely,Rosegal.com Customer Service
Dear ***,Thank you so much for your important feedbackI want to extend my sincere apologies for the problems you have experienced.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now
awaiting for your reply.Thank you for your support and patience.Yours sincerely,Rosegal.com Customer Service
Rosegal Clothing Online shopping is Perfect for me,I so much love their clothes,very affordable and has good quality,shipping delivery is so fast ,Gorgeous clothes there,i'll definitely will order again :) ?
I just ordered from them on July *, 2016 and haven't received info as to shipping but they did give me a paid invoice # [redacted]. Tried emailing them and phoning. Email's were undelivered and phone was thru magic jack - mail box full! I guess I just gave them free money! [redacted]
Dear [redacted],Thank you for notifying us of your complaint. We regret any inconvenience or frustration that your experience has caused you. We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer...
to us ?Thank you very much for your cooperation. Yours sincerely,Rosegal.com Customer Service
Dear [redacted],
Thank you for taking your time to write your review.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have taken care of your complaint and offered a resolution via the ticket center.
class="Apple-tab-span"> Could you please check your rosegal account and answer to us ?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you for your support and patience.
Best Regards
Rosegal Customer Service
Dear [redacted],Thank you so much for your important feedback. Let me start by apologizing personally for your experience. We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your site_name account and answer to us ?We...
value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service
Dear [redacted],Thank you for your important feedback.I want to extend my sincere apologies for the problems you have experienced.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for...
your reply.You are a valued customer, and we are committed to providing you with the best service possible. Yours sincerely,Rosegal.com Customer Service