I have had bad experiences in the past with services done at my home so, when my air conditioning stopped working I was dreading what could be coming Harriman Heating could not have been more accommodating They scheduled an appointment that fit my schedule and were very prompt and courteous Rob, the technician who installed my new conditioner, was very polite and thorough and, more important, very respectful of my property He promised he would leave my home looking exactly the way he found it I actually think it was even cleaner when he left! Thank you, Rob, for making this experience as painless as possible I would highly recommend Harriman, and especially Rob, to anyone needing heating or cooling service A+
Had a great experience with Harriman Heating & Air Conditioning On Monday two service technicians came out when scheduled Justin and Chris were polite, helpful and told us exactly what they were doing and why When it was decided that the system could not be repaired, they called a Senior Technician to make sure they had not missed something James was also very polite and helpful and we decided to get a new system They next day Jay and Jeff arrived to install the new unit Wonderful, polite and helpful In hours and minutes it was completely installed and working They cleaned up after themselves and gave us instructions on how everything works Harriman should be happy to have such great people working for them Would highly recommend them
I jus want to thank Harriman Heating installers for fixing my furnace in the timely manner that they did, they went above and beyond to make sure me and my son were happy and satisfied
JEFF MWAS POLITE, PLEASANT AND EXPLAINED WHAT HE DID FOR OUR FURNACE CLEANING THIS MORNINGHE ANSWERED ALL QUESTIONS, PLUS HE PUT SHOE COVERS ON WHEN HE CAME INSIDEHIGHLY RECOMMEND JEFF!
Harriman Heating came to my house to service my yrAC unit Turned out that I had a freon leak They worked with me to get a new AC unit, they advised me of a refund due to me with my warranty plan and explained any questions/concerns that I had My AC unit was installed the next day Rick, the installer was very nice, he explained what he was going to do and how long it may take After the installation, Rick suggested some options regarding surge protection, etc I appreciated his advise and I didn't feel like he was pushing the options on me
I greatly appreciate proficiency of JEFF and DEREK in repairing my Furnace todayI found their art of diagnosis was thorough and effective, and the replaced part fixed my problem
Jay and Rick from Herriman Heating installed a new furnace and worked on my existing A/C unitThey are truly dedicated to their jobs, taking great pride in their workThey explained what they were doing, were very professionalI will recommend the company to my friends, family and associates and have them request Jay and Rick as installers with no hesitation
We had our furnace and air conditioning serviced today by Harriman Heating & Air Conditioning Our technician, David S., was professional and kind He went to great lengths explaining everything to us in terms we could easily understand We would definitely use Harriman Heating again and would request David as our technician
Robert was on time, was very friendly, replaced my gas fireplace blower motor in a short time and had us up and running Service and installation cost were reasonable
This was the very first time we used Harriman and I will definitely call them again if I need help-Gene CabadasSouth Lyon
Justin of Harriman Heating came out on an emergency call the weekend before Christmas and was able to fix my furnance and actually had the part with him!
He was fast, knowledgeable and courteousI was so grateful
Excellent serviceJames arrived on time, as scheduledHe was courteous, patient, and professional He answered all of my questions about my furnace repairHe actually had a new motor available with him in his truck, and replaced my motor with this new one This was completed in service call that lasted about hours
Great serviceDavid came in to perform regular maintenance on my cooling systemHe was very helpful in answering all of my questions, he did a great job cleaning the outdoor unitA very positive experience
I had a very pleasant experience with Jeff from Harriman HeatingMy parents were a day without heat & Jeff treated my parents as if they were his ownHe made sure that we understood what was happening with the furnace & considering my parents were on fixed income, the BEST IMMEDIATE OPTIONSNever any pressure & recommendations of a carbon monoxide deviceWe SHALL be doing additional business with this company & will request Jeff as our service technican
Harriman Heating did an excellent installation of two Trane furnaces and one A/C system in my houseI'm a retired mechanical engineer and very aware of what it takes to do quality workJay, Jon, and James, technicians who installed my new HVAC system, not only meet my requirements but far exceeded themThe company is well managed, from the office to the job site thanks to Jason Harriman who runs and owns the companyI would not hesitate to recommend Harriman Heating for all your HVAC needs!
Very good work - thorough and complete review of the furnace, change of filters, cleaning of the area around the furnace and taking care of the associated pipes All was done very well, very friendly and whatever other things that there were issues with were also noticed and mentioned (plumbing, etc.)
Harriman Heating did an annual furnace check up He was friendly, efficient and gave opinions on what would help our furnace run efficiently I would have him back again Very good representative for his company
I had the pleasure of experiencing the Harriman Heating Company Team, (Jason, Annette, Vanessa, James, Jeff, Jay and Rick) through Lowe's Heating Department signup computer systemFrom the owner to the installer, I thought that each member of this company showed me a level of professionalism that I have not received in many years for deciding in purchasing such a large and unexpected investment
The Lowes representative reinsured me of their quality of work and that Lowes backed their service ability because Trane also was responsible in their selection as their representative for there productI have and will recommend Lowes and Harriman Heating for purchasing and service to my associates and friends for a furnance/air condition combo
Once again thank you very much for your services and I am looking forward to a continued relastionship
starTold me they'd send a tech out for $fixed fee to diagnose issue and then Tech would CALL ME before doing any additional workTech never called, left a $bill without ever asking me if I wanted him to do the workTo top it off, the problem isn't fixed!!! I called the office and calmly explained the situation asked them to make it right, the woman on the phone became defensive and angry with meShe refused to make it right, I 'm extremely disappointed
Their tech was unable to meet the expectation to call me before proceeding
Their tech was unable to determine the root cause of the issue, and therefor didn't fix it
Their office staff was unwilling to make things right
Terrible way to do businessI hope this review can help prevent someone else from having this negative experience
I have had bad experiences in the past with services done at my home so, when my air conditioning stopped working I was dreading what could be coming Harriman Heating could not have been more accommodating They scheduled an appointment that fit my schedule and were very prompt and courteous Rob, the technician who installed my new conditioner, was very polite and thorough and, more important, very respectful of my property He promised he would leave my home looking exactly the way he found it I actually think it was even cleaner when he left! Thank you, Rob, for making this experience as painless as possible I would highly recommend Harriman, and especially Rob, to anyone needing heating or cooling service A+
Had a great experience with Harriman Heating & Air Conditioning On Monday two service technicians came out when scheduled Justin and Chris were polite, helpful and told us exactly what they were doing and why When it was decided that the system could not be repaired, they called a Senior Technician to make sure they had not missed something James was also very polite and helpful and we decided to get a new system They next day Jay and Jeff arrived to install the new unit Wonderful, polite and helpful In hours and minutes it was completely installed and working They cleaned up after themselves and gave us instructions on how everything works Harriman should be happy to have such great people working for them Would highly recommend them
I jus want to thank Harriman Heating installers for fixing my furnace in the timely manner that they did, they went above and beyond to make sure me and my son were happy and satisfied
JEFF MWAS POLITE, PLEASANT AND EXPLAINED WHAT HE DID FOR OUR FURNACE CLEANING THIS MORNINGHE ANSWERED ALL QUESTIONS, PLUS HE PUT SHOE COVERS ON WHEN HE CAME INSIDEHIGHLY RECOMMEND JEFF!
Harriman Heating came to my house to service my yrAC unit Turned out that I had a freon leak They worked with me to get a new AC unit, they advised me of a refund due to me with my warranty plan and explained any questions/concerns that I had My AC unit was installed the next day Rick, the installer was very nice, he explained what he was going to do and how long it may take After the installation, Rick suggested some options regarding surge protection, etc I appreciated his advise and I didn't feel like he was pushing the options on me
I greatly appreciate proficiency of JEFF and DEREK in repairing my Furnace todayI found their art of diagnosis was thorough and effective, and the replaced part fixed my problem
Jay and Rick from Herriman Heating installed a new furnace and worked on my existing A/C unitThey are truly dedicated to their jobs, taking great pride in their workThey explained what they were doing, were very professionalI will recommend the company to my friends, family and associates and have them request Jay and Rick as installers with no hesitation
We had our furnace and air conditioning serviced today by Harriman Heating & Air Conditioning Our technician, David S., was professional and kind He went to great lengths explaining everything to us in terms we could easily understand We would definitely use Harriman Heating again and would request David as our technician
Robert was on time, was very friendly, replaced my gas fireplace blower motor in a short time and had us up and running Service and installation cost were reasonable
This was the very first time we used Harriman and I will definitely call them again if I need help-Gene CabadasSouth Lyon
Justin of Harriman Heating came out on an emergency call the weekend before Christmas and was able to fix my furnance and actually had the part with him!
He was fast, knowledgeable and courteousI was so grateful
Excellent serviceJames arrived on time, as scheduledHe was courteous, patient, and professional He answered all of my questions about my furnace repairHe actually had a new motor available with him in his truck, and replaced my motor with this new one This was completed in service call that lasted about hours
excellent job.went above and beyond to help us with every question we had
Great serviceDavid came in to perform regular maintenance on my cooling systemHe was very helpful in answering all of my questions, he did a great job cleaning the outdoor unitA very positive experience
I had a very pleasant experience with Jeff from Harriman HeatingMy parents were a day without heat & Jeff treated my parents as if they were his ownHe made sure that we understood what was happening with the furnace & considering my parents were on fixed income, the BEST IMMEDIATE OPTIONSNever any pressure & recommendations of a carbon monoxide deviceWe SHALL be doing additional business with this company & will request Jeff as our service technican
Harriman Heating did an excellent installation of two Trane furnaces and one A/C system in my houseI'm a retired mechanical engineer and very aware of what it takes to do quality workJay, Jon, and James, technicians who installed my new HVAC system, not only meet my requirements but far exceeded themThe company is well managed, from the office to the job site thanks to Jason Harriman who runs and owns the companyI would not hesitate to recommend Harriman Heating for all your HVAC needs!
Very good work - thorough and complete review of the furnace, change of filters, cleaning of the area around the furnace and taking care of the associated pipes All was done very well, very friendly and whatever other things that there were issues with were also noticed and mentioned (plumbing, etc.)
Harriman Heating did an annual furnace check up He was friendly, efficient and gave opinions on what would help our furnace run efficiently I would have him back again Very good representative for his company
The HVAC Tech was Derek W
In short he was outstanding and exceeded my expectations
Look forward to doing business again with Harriman Heating
I had the pleasure of experiencing the Harriman Heating Company Team, (Jason, Annette, Vanessa, James, Jeff, Jay and Rick) through Lowe's Heating Department signup computer systemFrom the owner to the installer, I thought that each member of this company showed me a level of professionalism that I have not received in many years for deciding in purchasing such a large and unexpected investment
The Lowes representative reinsured me of their quality of work and that Lowes backed their service ability because Trane also was responsible in their selection as their representative for there productI have and will recommend Lowes and Harriman Heating for purchasing and service to my associates and friends for a furnance/air condition combo
Once again thank you very much for your services and I am looking forward to a continued relastionship
starTold me they'd send a tech out for $fixed fee to diagnose issue and then Tech would CALL ME before doing any additional workTech never called, left a $bill without ever asking me if I wanted him to do the workTo top it off, the problem isn't fixed!!! I called the office and calmly explained the situation asked them to make it right, the woman on the phone became defensive and angry with meShe refused to make it right, I 'm extremely disappointed
Their tech was unable to meet the expectation to call me before proceeding
Their tech was unable to determine the root cause of the issue, and therefor didn't fix it
Their office staff was unwilling to make things right
Terrible way to do businessI hope this review can help prevent someone else from having this negative experience