SafePro Auto Glass

Excellent pricing, follow-up, punctuality and workmanship. I will not hesitate to refer SafePro.

Local business
Polite customer service
Good pricing
Professional installers

These guys were top notch. David did a great job of setting up my appointment and making it all easy. The techs came out early while I was at work and installed my window for me. This was also awesome and saved me some time later in the day.

From the moment I called through my signature on the work order I was very pleased with the service I received. David was extremely helpful on my initial call, even set up a call with my insurance to complete my claim. I was given an appointment within 48 hours that accommodated my schedule. When it came time to replace my windshield, I received a call 10 minutes before they arrived and again when he was in the parking lot. Total replacement time was under 45 minutes. With one more call informing me the replacement was complete, a signature and some simple instructions; I was on my way. Very professional, through and kind. Will defiantly use again if ever needed.

There is not enough good things I can say about my experience. Everything from scheduling the appointment to the replacement of my windshield was met with nothing but professionalism and ease. My technician Kyle came all the way out to Gold Canyon and met me with a friendly and knowledgeable explaination of to what to expect. I am new to Arizona and was shocked at how quickly my windshield got rock chips and a sizable crack. Kyle explained that my replacement even comes with a warranty for chip repair! Kyle was even able to replace it faster then anticipated. I will be a customer for life!

Thank you Kyle!!

I was looking for a new winshield replace company and I am so excited SafePro was there. The service [redacted] provided to me was beyond exceptional. You guys have to take my word on this. SafePro is the #1 company out there.

Excellent Service. They were at my house first thing in the morning and took only 17 minutes to install. SafePro was the least expensive of 3 calls I made. The whole process was painless.

excellent service

My brother recommended SafePro to me and I was glad he did! The sales reps and the technician were top-notch and really cared. Their service and friendliness was some of the best I've seen from any business. My highest ratings and recommendations go to SafePro. Thanks for a job very well done from beginning to end!

AMAZING CUSTOMER SERVICE!!These guys say the Customer is #1 and they REALLY mean it! Every employee I encountered was totally about making me feel I'm the most important person of the day. They jumped through hoops to make sure everything was perfect and I was 100% satisfied. I will never go any place else for glass service.

I have used u guys for over 3yrs or more . I have u loged in my phone book you're the best ever !!!!! Workers are alway nice and on time and [redacted] even calls my ins guy for me . I can hear her smiles over the phone. Wow You guys make a broken car glass not so bad after all :-)
Thank u so very much for your service :-)

[redacted],

Was exceptional! She was friendly and kind over the phone and made sure that all my questions were answered as well as making sure my claim with my insurance company was finalized so that we could proceed to schedule my appointment for the following day. She made sure that windshield was in stock and made sure she made aware of the amount of cash I would be receiving for the services rendered. She also emailed me all the information about my appointment. She was a pleasure to speak with over the phone and I will be using and recommending SafePro Auto Glass because of her great service to all my friends and family. Thank you for the great service [redacted].

Excellent service and quick repair time. I am extremely satisfied and highly recommend SafePro Auto Glass. I will definitely use them again.

Safepro Auto Glass has very friendly workers.[redacted] took my call and was very helpful,not someone who just rushed to get off the phone to the next call.The man that did my repair explained everything and was very friendly.I will spread their name.Its nice to know there are still companies out there that really do care about the people!Prices are very good!

I had a very positive experience from initial call to having the work completed.

100% Satisfied. Probably the best customer service / sales and tech service I have received in some time from a company.

Highly recommend - Zero issues, and high level follow up.

The staff at SafePro were friendly and professional. It took extremely little effort to get my windshield replaced. I was very happy with their service.

I am extremely satisfied with the service provided by safe bro. They not only replace my glass with expediency but also corrected a few issues from a previous replacement job going wrong. I will definitely use safe pro again and recommend them to all my friends and family

It just wasn't as fluid as the last time. I have had my glass replaced three times by safepro and overall I am happy with my accumulative experience. This last replacement, however, fell short of my expectations. [redacted] did a good job,initially, in handling my claim. After that is when things started to fall apart. Some at fault, some by happenstance. I was scheduled for a 10 to 2 PM time frame and when I called to verify they told me that I was the last one the list and that the installer would get there around 2pm. I have to take time off of work to get this done and have told them this in the past, perhaps I did not this time. I can't be sure. Never the less the time would not due as it would, most assuredly, run well past that time before it was all said and done. A loss of a complete day instead of a half. I asked if he could come earlier and was connected to someone else. Well my call was dropped and when I called back I had to explain my dilemma again. I will say that safepro got my appointment time moved to 11am. I was very grateful for that however the installer was none to pleased and was very short with me. In addition he rushed me through the paperwork and I neglected to read it. He had added more initial damage to the list that was not originally pointed out during inspection but what is more concerning is he had no intention of pointing this out during sign off . I will not make that mistake again as I will never know if it was initially there or if it happened during install.
This is my third glass replacement with Safepro and overall my experience has been positive just not this time mainly due to the installer.
I will continue to do business with this company and hope that the wrinkles get ironed out.

I had 2 cars that needed windshield replacements. My rep, David, took care of my claim very quickly. We set the appt for a Saturday morning and I told him my window was small due to a previous commitment. He said the tech could do one car so I could make my commitment and they would finish the other after I had left if I had to go before they were done. To my surprise, 2 techs showed up and completed both of my cars in about 30-45 mins. The father & son team did a fantastic job. They were both extremely nice and continued to thank me for letting them come out to do the work on my cars. I was blown away. Best experience I have ever had with a glass replacement company.