Secure It Self Storage

Hi? [redacted] ,? I'm so sorry for the issue! We do check all of our cards although there are sometimes circumstances beyond our control, that happen after sale, that cause an issue with our cardsIf you'd like more information about this, our Happiness Team would be happy to assist you Please e-mail them at [email protected].? Additionally, I'm sorry for the delay when making a request through out Support TeamThey are currently experiencing a high demand but will get back to everyone who calls or e-mailsMy apologies for the inconvenienceThank you for your patience!?

I do not accept this response because the third party verification team is being too shady on their part as to not even explaining as to why, out of millions of people, they reject my and only my order attempts, regardless of which payment method I useI felt that I'm being marked as a criminal, because these so-called competitors they suggested have also cancelled my orders for no good reason and for mostly the same excuse as this oneI don't know what's up with third party verification teams or anything, and I don't know why they won't change their minds and why I'm not allowed to speak to it directlyThis is a reason why this business has low ratings and it doesn't surprise me as to why there's been countless complaints against this company now.if your competitors are something like [redacted] , ***, or [redacted] , there's no chanceI've yet to file a complaint on them, too, when I think about it right nowNow my only reliable options for gift cards are always the full price ones, and it's because of those that I've lost so much money in the past few months even buying at minimum.to end this response, I stare that I absolutely cannot accept this response, and that now because it seems that you as a company doesn't even want to bother fixing the standards or even discussing with the third party group, I now ask for compensation in moneyThe amount I request would be equal to the total value of gift cards in all my purchase attempts on your websiteIf you don't want to agree to this, then do discuss this with your third party team and tell me what I need to do in order to be able to purchase from your site

Hi ***,? I'm so sorry to hear about the problem you have been experiencing with our websiteAs your order was declined by our third party verification team, we will be unable to take any future ordersThis is never information we want to give our customers, but unfortunately, we are unable to change that decision.? Moving forward, I suggest trying out one of our competitorsThank you for understanding!?

Hi [redacted] , the issue you are experiencing is based on the billing information you have enteredThe information has failed Address Verification and is not being accepted through the processorThe issue is not related with the websiteThe billing information entered must be entered and formatted exactly the same way as your card provider has the infoI recommend calling your card provider and checking with them to see exactly how they have your billing detailsThe information to reach us can be found by clicking "Help" at the top of our websiteYou can also go here for our full FAQ:? https://giftcardzen.desk.com/ Feel free to email us at [email protected] or call us at ###-###-#### if the issue persists!?

This business does not seem to take seriously the nature of the problems that it has caused and could have causedHad I not had sufficient cash on me to cover the cost of the purchase at the restaurant that should have covered by the gift card that was sold to me I could have been arrestedAlthough I am not a lawyer, there is a term in the law called expectation interestI expected the gift card to perform as per what was sold to meDue to the nature of the non performance I was out of pocket $due to the negligence of Gift card ZenHad the agreement been performed as promised, I would not be entitled to the damages, my out of pocket expense due to the non performance of the card that was sold to me.It is very nice that they are very sorry but that does not mitigate the fact that I was terribly embarrassed and could have been arrested had I not had sufficient cash to pay for their mistakeHad I been arrested, you can be sure that this would have been a very serious breach that would have resulted in a very costly lawsuit against Giftcard Zen.? This $is strictly a matter of principle to meThis company has no principles otherwise they would have stepped in and made this rightI will escalate this to a Federal complaint

Hi **! We do apologize for the issueOur Team will be reaching out to you today with a resolutionPlease let us know if you do not hear from themWe would be happy to assist in the process!?

This response is pure jibberish.It says nothing and then they offer to help.? Help with what, rejection of another purchase attempt?? It looks like a certainty that GiftCard Zen is either selling items that they do not own or a scam operation fishing for personal information, probably for identity theft.? This condescending attitude sure seals the deal.? As fate would have it, after filing this Revdex.com complaint, my credit card company sent me an email warning me about possible fraudulent activity involving GiftCard Zen.? That email is attached.? Listed after the verbiage were transactions by GiftCard Zen as well as legitimate traScam, scam, scam.? BEWARE!!!Next step is contacting the Arizona Attorney General.? ?

Complaint: [redacted] I am rejecting this response because: When you rent a storage facility or an apartment on a month to month basis, it is implied that when you give proper notice that any month or month paid in advance will be returned if proper notice to vacate was given I talked to several different storage facilities about this matter and all said they had the same phrase in their contract BUT it would not be enforced the same way Secuself storage is enforcing theirs For instance, one storage facility said their NO REFUND policy was designed to protect them in this type in instance: a space was rented for a month to hold furniture while apartment hunting but after days the renter said they found a place and wanted the rest of their funds back Totally different situation than mine All the storage facilities said that the way Secuwas enforcing their policy was unethical and immoral and might even be illegal This strategy is probably a big money maker for them because so many people pay multiple months so they don't forget to make the payment each month Remember, no matter what, IT IS ALWAYS ABOUT MONEY.Sincerely, [redacted]

Hi ***,? ? I'm so sorry for the problem you've experienced! I was able to look into your account and can see that your order was declined by our third party verification teamThis does not mean that anything was done wrong by youUnfortunately, we do not get a lot of information as to why our third party verification team chose to cancel your orderAt this time, we are unable to change that decision, but I do suggest trying out our parent company, RetailMeNotThey have a similar selection in giftcards and will be able to better serve you in placing and order.? ? I do apologize for this inconvenienceWe are consistently working to help our customers better and would like to thank you for understanding!?

Re: Claim # [redacted] In response to the customer’s complaint in regards of the $move in those storage units are for our 5xsizes only and the customer’s has a 10xstorage unit that he rent’sI have attached a copy to show that the customer rent that size of storage unit at that facility.I also have attached our OCCUPANTS NOTICE TO VACATE RENTAL AGREEMENT TERMINATION which states in paragraph two that I/we will UNLOCK THE UNIT and will have vacated the unit no later than 9:30amAs of the date 11-22-the lock was still on the storage unitWith the lock still being on the storage unit we have no idea whether or not that the customer has vacated the storage unit because we can’t verify that the storage unit is empty I have also attached notes on all the times we have tried contacting the customer to resolve the issue.Secure It Self StorageJeremy T [redacted] District ManagerSecure It Self Storage

Attached is a copy of the email that I am still waiting on a response from Giftcard Zen Inc? The email was sent to the same email address that provided the Revdex.com? And according to there website, customer service answers the phone 8am to 4:30pm, I left a message and still waiting on a reply to that as well? ? [redacted] ***

? This is unacceptable.? We purchased a series of gift cards and expect that the advertised value of said gift cards is exactly what we receive.? We were in line at Lowe's and completely embarrassed and caught off guard when our balance fell short of $482.? Yelp reviews by numerous consumers confirm that this is a standard practice of GCZ and for them to brush off consumer complaints with some canned statement is utterly unacceptable.? GCZ advertised a product for sale at a certain value.? We did not receive the product we purchased and had to come out of pocket in the amount of $52.? Had we known this beforehand, I could have gone through another website and prevented this from happening.? We want our $refunded so that we are made whole.? This was not OUR fault.? We should NOT be out $for something that is NOT our fault.? GCZ needs to do the right thing and reimburse us our $52.? I want this escalated to the owner and not a random "Hero of Happiness" because they obviously do not care about their customer's happiness

Hi [redacted] , unfortunately our security system has flagged your most recent order attempt and we were unable to continue with the transactionEach order is assessed individually by our security system and if the order is not approved we are unable to proceed with the orderI sincerely recommend a different website for your gift card needs.?

I'm so sorry for the issue, ***! We do not anticipate our cards having issues as we do check all of them before saleThere are sometimes circumstances that are beyond our control that will cause an issue with a cardFor these instances, we have our guarantee in placeThe guarantee allows for a full refund for the amount paid for the cardUnfortunately, we are unable to refund any more than what was paid for the card at this timeWe are always working with our Tech Team to help our customers in more efficient waysI am very sorry for having to pay the extra amount at the registerIf this issues ever arises again, you can always reach out to our Support Team at [redacted] Thank you!?

Thanks for reaching out and expressing your concern!? We check each and every card as they are reported to ensure proper handling and the security of our customersEvery card that is reported bad to us must undergo a stringent background check to determine where these cards came from and how they were spent to prevent future occurrencesWe do not push back on these cards without having performed our due diligenceWe have tracked these cards from where they were initially purchased and can confirm that of the 10+ cards you requested refunding came from individuals throughout the U.SOur system indicates that you claimed these cards on 5/28/and were the only individual with access to these cards other than Giftcard Zen inc? Further review of these cards confirmed that they were all redeemed in store at a single Bloomingdales located in Bridgewater, NJ; which is approximately miles from your residence on 6/2/and 6/4/Have a great day!

Better Business Bureau: I have tried to contact you via phone and left a voice message? In that message I stated that the business contacted me minutes after I filed the complaintThey made reference to the contents of my complaint but did not reference the complaint itself, telling me they could not issue a refund, I would need to continue to recoup money by filing the charge as a fraudulent charge (in my phone message to the business I said nothing about a refund)? The next day the business made contact with me again, this time referencing my complaint to Revdex.com, they stated they would issue an immediate refund, hours later the refund went through my bank.It is my belief that it is because of my contact with you and in turn your contact with the business, that resolved my issue? I do not think it would have been resolved with out your involvement.? Thank you, [redacted] ?

Hi ***! I'm so sorry to hear about the issue you've experienced with Giftcard Zen! I took a look into your order and it looks like it is coming back to our officeI understand that this can be very frustrating so I spoke with our Fulfillment Team to see what we could do about this orderThey informed me that we do weigh all of our packages so there is no way the package would have an extra cost attached to it when we sent it to youAs a resolution, I would suggest we cancel and refund this order once the card arrives back in our officeIn order for you to get a card quicker than two weeks, I suggest purchasing a new one at this time so that it it shipped out sooner.? I am so sorry for the issuePlease reach out to our Support Team at [email protected] if you have any further questionsHave a great day!?

Hi! I'm so sorry for the issue you've experienced with your cardsWe do check all of our cards prior to sale, although there are sometimes circumstances beyond our control that cause an issue with a cardYou should have no worries with future orders, as each of our cards is covered by our guaranteeIf you would like more information on this, please e-mail our Happiness Team at [redacted] Thank you!?

Hi ***! I'm so sorry to hear about this issueWe understand that it can be very frustrating when an order get rejectedUnfortunately, we are unable to to take any further orders as your initial order did not pass through our third party verificationWe are continuously working with our third party verification team to get more orders through.I'm really sorry for this inconveniencePlease let us know if we can answer any further questionsHave a great day!?

no more cheating, I need answers for these cards! Revdex.com IS ONLY MY FIRST STEP [redacted] ? ***? ? value $[redacted] ***? ? ? ? ? value ? $[redacted] ***? ? ? ? ? value ? $[redacted] ? ? ? ? ***? ? ? ? ? value ? $[redacted] ***? ? ? ? value ? $[redacted] ? ***? value should be $426,? but ? only have $